UTI Reviews

Updated July 16, 2014
Updated July 16, 2014
70 Reviews

3.1
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UTI CEO Kimberly J. McWaters
Kimberly J. McWaters
41 Ratings

Review Highlights

Pros
  • People at MMI are treated well and promotions ate based on merit and hard work (in 5 reviews)

  • If you value working on teams and collaborating with others, it's a great place to be (in 4 reviews)


Cons
  • Management has no clue about the real world of dealing with 17 and 18 year old young men (in 3 reviews)

  • Work/life balance does not exist (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Good Company and Friendly Culture...Limited Career Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - N/A  in  Phoenix, AZ
    Former Employee - N/A in Phoenix, AZ

    I worked at UTI full-time for more than 5 years

    Pros

    UTI is a friendly place to work. The company provides a good work-life balance and leaders are encouraged to empower employees. The mission of the company is to help change the lives of students who otherwise wouldn't have the opportunity to get this type of education. You can go to work each day and feel like you are making a difference. If you value working on teams and collaborating with others, it's a great place to be.

    Cons

    Like the job you are in because it's highly unlikely you will go anywhere else. There is little potential for growth. It's a "great place to work"....for a while...until you realize that you aren't going anywhere. Within a year or two, you will outgrown the job and realize there is no innovation at this company. Employees do not trust management, and some of the senior execs are not role models for the company. A lot of emphasis placed on getting students to school but no accountability to the sales team. A RIF will come along because this group isn't doing their jobs...talented people are cut to save sales reps and non-performing VPs,

    Advice to ManagementAdvice

    Make sure your senior leaders are modeling the true norms of the culture; support high performers; stop making excuses for under performing campus and field admissions; find some innovation when it comes to dealing with industry customers;

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Working in admissions is very tough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UTI

    Pros

    Great people, mostly everyone believes in what they do there. Instructors are devoted to the students. Some really make a difference in people's lives. I worked in the Chicagoland campus and people there are fantastic. Work-life balance is good.

    Cons

    Admissions goals are unreal, only a few very aggressive sales reps are able to meet the goals of how many students they are supposed to enroll, however retention suffers then. I had a crappy experience at the end, because I was going to transition into another role, but then the management changed their mind, but it was too late. I had transferred all my work and my leads to someone else and had to start from scratch. couldnt meet goals for 2 months and was laid off.

    Advice to ManagementAdvice

    Rethink your admissions team structure and goals. It really should be about recruiting the right students, not just filling the seats.

    Disapproves of CEO
  3.  

    Decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UTI full-time for more than 8 years

    Pros

    Employees are hard working and dedicated to the students. Team environment. Friendly place to work. Coworkers help make new employees feel comfortable from the start.

    Cons

    Need better health care benefits. Deductibles are too high for majority of the employees to afford. Losing good workers because of this reason. Corporate needs to listen to campus employee suggestions. They tend to change procedures w/o knowing if it would work at campus level.

    Advice to ManagementAdvice

    Pay for more of the health care deductible before losing more great employees. Many staff are considering leaving or have left for better benefits. This can be avoided.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Client Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Client Services
    Current Employee - Client Services

    I have been working at UTI full-time for more than 3 years

    Pros

    Great employees to work with

    Cons

    Poor Management and business structure

    Doesn't Recommend
    Negative Outlook
  6. 3 people found this helpful  

    don't get comfortable with this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Scottsdale, AZ
    Former Employee - Manager in Scottsdale, AZ

    I worked at UTI full-time for more than 3 years

    Pros

    everything starts out great - the people you work with are nice, friendly and hard working - upper management SAYS they want to hear input from the employees - SAYS they want to be on the list of best places to work - SAYS the benefits are top notch - SAYS the president and upper management know what they are doing. if you LOVE office politics, don't mind a regimented 'pecking order' where those one level above can (and do) abuse those on the rung below them; and can quickly figure out who the 'untouchables' are and become their friend, you will have a LONG run with this company - if not, then not. this company values the words 'yes boss' - 'you are SO right' - and 'i love it here, i'd rather be here than home eating cheesecake' far more than honesty and truthfulness.

    Cons

    about 8 months after you start you see the first 'rif' (reduction in force) and you say, bummer! in another year there is another rif, and some of the friends you've made are in it. before each rif they have you do one of the 'how are we doing' questionnaires that are anonymous (sure they are) so you can tell upper management how you love your job. this cycle continues until you are a couple months from having your 401k vest and then - yep, you guessed it - YOU are in a rif. i was middle management and in that position there is a lot of pressure - upper management has no concept of what the 'worker bees' do and the 'worker bees' NEED direction - unless you have or get an MBA or higher degree you can NOT get promoted - ironic since Ms McWaters only has a bachelors! office culture is similar to the armed forces - don't question orders - do exactly what you are told - and when it backfires, accept the criticism and blame. the leadership reminds me of a ship - one without a rudder, steering wheel or anyone in charge - and no way to shut down the engines. don't take my word for this - look at the stock price since they went public - it accurately reflects their 'shoot in the dark' leadership style

    Advice to ManagementAdvice

    find some way for everyone above director level to spend a week as an 'undercover boss' - LEARN from the experience - get off your golden thrones for a week and work in the trenches - where you have to come to work before 10 am and don't get to be late for and then sleep through meetings all day. stop telling your employees to BE happy and do SOMETHING to help them be happy - and no, i'm not talking about a once or twice a year 3 hour 'lunch' paid for by the company. come down from your perches high above the lowly throngs of employees you walk over every day and learn some of their names - maybe you'll be less likely to 'rif' them if you actually recognize them when they are not grovelling at your feet.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Nice People, Low Potential for Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UTI full-time for less than a year

    Pros

    The people who I worked with at UTI were great, caring individuals. Good qualified instructors.

    Cons

    There was no opportunity for growth in the department. New opportunities were available if you were looking to move laterally with no responsibility or pay increase. The school also seemed like a bit of a factory line. It was more about hitting numbers than helping students.

    Advice to ManagementAdvice

    Keep your Directors out of all day meetings and have them exposed to what is really going on in the schools.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Pleasant at beginning, downhill since then

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at UTI full-time for more than 5 years

    Pros

    Got along well with my team.

    I believe Senior Management has good intentions to make the place a good place to work following the company culture, but may not be executed by middle management.

    Cons

    Company does not learn from mistakes, as in not knowing when to hire and when not too. Causes staffing issues and then leads to a RIF.

    Favoritism is a major part of career advancement for middle management. Not many opportunities to move up within the department/company.

    Benefits are horrible. Not competitive at all.

    Work/life balance does not exist.

    Reckless spending (Going out to lunch on the company too often, many other ways to waste money). Needs auditing

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    A truly rewarding environment to work within

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions
    Former Employee - Admissions

    I worked at UTI full-time for more than 3 years

    Pros

    The CORE values that are stated upon being hired are adhered to throughout the organization. It's not just window dressing - the company works on behalf of helping those students who are truly interested in making a difference in their lives through education.

    Cons

    It would be great if there were more locations around the country.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    sure it's great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UTI

    Pros

    great place to work and it's nice to comute

    Cons

    not really- but they could do the tech reviews as soon as possible

  11.  

    Not Good at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructor  in  Norwood, MA
    Former Employee - Instructor in Norwood, MA

    I worked at UTI full-time for less than a year

    Pros

    Good pay, good environment for students, good labs.

    Cons

    The work atmosphere is intimidating once you learn that no one has your back, in fact you are just another target of the "In Crowd". You may know more about your subject than any one else in the building, but you must conform to their set ways of instruction, demonstrations and teaching. You become a robot teacher, at the mercy of the administration.

    Advice to ManagementAdvice

    Take off the handcuffs from the instructors and allow some freedom to add to the courses from experience. Back off from the stifling "political correctness" in the classroom and become real people in the classroom. Plus your product is less tha readily accepted in the field. Employers are less than happy with your graduates. I would not hire one fresh out of your school!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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