UTI Reviews

Updated August 30, 2015
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115 Employee Reviews

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  1. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director
    Current Employee - Senior Director
    Recommends
    Positive Outlook

    I have been working at UTI full-time (More than 5 years)

    Pros

    Good Culture, Passion for Student

    Cons

    Senior Leadership Challenges with too many "VP"

    Advice to Management

    Remove several of the "VP" of whatever and renew the connection with the campuses.


  2. Helpful (5)

    They could be the greatest for profit school.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Campus Admissions
    Former Employee - Campus Admissions
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at UTI full-time (More than 5 years)

    Pros

    Before Ed Reg changed they offered great opportunity for financial growth. The training facility is outstanding and you can be confident that you are offering students who truly want it a great opportunity for a career in the auto/diesel/boating/motorcycle repair industry.

    Cons

    You'll have no work/life balance. Mostly because you are working constantly... and just when you think you have a break its "open house" so your weekends are not truly yours... In my beginning it was fine and fun because we had a leader who made sure the atmosphere was a fun place to work. Laughter in the hallway was not a cause for write ups. This team leader understood how working phones and stress over quotas can bring down the moral so this person continued to allow the team to be involved and take ownership of their goals but also the team as a whole... We all felt responsible... thus we made sure people who entered our department knew we cared knew we were people just like them and knew they had someone rooting for them. Likewise as team members we looked after each other. We cared and we did what we could to lift loads off of anyone who needed the help. All it took was two people who didn't "like" the good leader and so they fired the leader who was doing an outstanding job...and it has been down hill ever since the turnover is crazy the atmosphere changed drastically and the job is not the same. Suddenly there were RIFTS and constant complaint of not enough money coming in. They also change operations every year it seems and this is bad for morale.... just when you master the new concepts and operations they stop it and its always in a "knee jerk" manner. That was made it too unstable an environment to really feel secure in mastering your work. Employee reviews are basically subjective. The poor manager that took over was very bad and although would give nice words would often find something unrelated and totally irrelevant to your job to through into your review in order to bring your points down a notch or too... So it will see you are "jumping through hoops" to meet standards that don't really exist and you will learn that when you get to the review the criteria you were asked to work on in the last review is not a factor in the new review. Lastly, unless you are in with the who's who you are not progressing or going anywhere... and yes you can get along with and know everyone there and since you practically live there will come to believe they really care and are your family... but when it is all said and done you mean nothing more than your last months quotas... yes I say quotas because they still make your job security about your quotas...so read the fine print... ED REG said one thing about no quotas and THEY will tell you they are not using that method but they are. OH and you will not have a voice... of course they say you do but you do not. You just have to agree even when you don't... in order to feel you have job security.

    Advice to Management

    Listen to your employees... they are being muzzled by their department directors but many have come before you and told you the truth... It is a shame such a wonderful company is slipping because of a few bad leaders. Also stop firing the good people without truly investigating the source. You are losing REALLY GOOD CORE PEOPLE.


  3. Helpful (1)

    UTI is a top notch company to work for from the President on down.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Sales
    Former Employee - Field Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UTI full-time (More than 3 years)

    Pros

    Great salary and excellent training and mentoring.

    Cons

    Needs to figure out a better solution on housing for distance students.

    Advice to Management

    Work on a solution for housing for the distance students.


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  5. Helpful (1)

    Wonderful company to work for, where a job can quickly turn to a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay Very friendly atmosphere Company and employees live the mission: change the world one life at a time

    Cons

    It is important to focus your Work life balance

    Advice to Management

    Can be a very top down management approach and it is important to look to the campuses for the most realistic solutions.


  6. Helpful (1)

    Forklift

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Non pros. Management racist. Horrible place to work.

    Cons

    The hours, the pay, no chance for advancement. Unsafe

    Advice to Management

    Get rid of the management team, and start over with a new team.


  7. Helpful (3)

    Extremely political company that does not practice what they preach.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative
    Current Employee - Admissions Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UTI full-time (More than 10 years)

    Pros

    Company has a decent pay structure for some positions but it is not uncommon for a low performer to get paid more than a top producer.

    Cons

    This company appears to have the right intentions but the reality is that Management cares only about student enrollment and retention, even if it means enrolling students who are not a right fit for the program. All top level managers have hefty salaries and a variety of different perks, while they are contributing to thousands of students graduating with a lack luster education and lack of jobs. The ones that do get jobs are typically minimum wage positions. There are some that go come out and become successful but it is not very common. As an employee you will be subjected to massive amounts of politics not only from your own campus, but from your own departments. There is a lot of favoritism and the corporate "good ol boy" network, which if you happen to make it to this elite status you can walk over whomever you want to get to the top. Company has had a massive amount of layoffs since their student enrollment numbers have been decreasing year over year, a lot has to do with their loss of ATB testing as well as government scrutiny to the for profit school industry. This company has no cohesiveness between their departments, everyone is in it for themselves and the student first focus that they always talk about is non existent. There is a massive amount of in fighting between departments and it is not uncommon for students to literally hate the fact that they decided to go to school there. If you can deal with heavy politics, unsatisfied students, catty co workers, lack of ethics, and a total disregard for how students are treated then this is the right place for you!

    Advice to Management

    Don't forget the reason why you get your nice salary, it is because of the students. Stop hiring people from the party supply rental business or the telecom industry to run effective sales teams, it is no wonder why this company is going in the direction that it is. Kim, you need to realize who really has this organizations best interest at heart and align the values that this company was built on with the current management team.


  8. Helpful (5)

    Best to Avoid a Failing Industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lisle, IL
    Current Employee - Anonymous Employee in Lisle, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UTI full-time (More than 3 years)

    Pros

    Anyone considering a position with UTI needs to understand that this is a dying industry that has no long term potential. Externally, the events within the for-profit industry have weighed heavily on UTI and continue to degrade at its foundation. Student enrollment is a challenge and long are the days in which the halls have been packed with almost an overflow of new technicians preparing for a career. Coupled with continual investigations of the industry and the push by the government to provide free community college for all students, the future of UTI is in question. Internally, UTI is plagued by a culture of favoritism, outdated practices, and an inability to become financially viable. Over the past few years, reductions in force have become common place and some positions at the Lisle campus have remained vacant or have been eliminated. The benefit package has also been pillaged in an effort to balance the books. 401K matching has been eliminated. Tuition reimbursement has been discontinued. Employees were required to burn vacation time within a short period to get it “off the books”. Leadership will claim that the benefits offered are competitive for the industry, but that is a scripted illusion intended to entice new employees who fail to do their research. The financial challenges of the company may be acceptable if the culture of the campus was a positive and productive one. Infighting between departments and clichés is a constant. Negativity runs rampant across the halls and is a daily point of conversation at the water coolers. What makes this worse is that UTI likes to preach the word accountability, but in reality what they practice is a form of bullying. Employees who feed information to leadership are retained regardless of performance. Speaking of leadership, if one does accept a position with UTI Lisle, expect to quickly be warned about who not to cross. Staff lives in constant fear of certain leaders and will regularly play on that fear when dealing with other team members. What may be viewed as an insignificant occurrence by most organizations becomes a full blown fiasco at the Lisle campus. Lastly, one must understand the nature of the students who attend the school. While many of them face challenges outside of their control, this tends to result in an exceedingly high number of behavioral issues. Couple these issues with a company that is desperate to retain every student and the results are a formula for a very unpleasant work environment.

    Cons

    The only positive that can be said about UTI is that some of the people at the ground level are very pleasant to work with and extremely helpful. That said, the frequency of such individuals depends on the department and not common enough to justify working for the company.

    Advice to Management

    It would be foolish to believe that any message given to leadership would actually be heard. Any organization that would allow its instructors to use grossly outdated materials to teach financially challenged students is clearly out of touch and not an environment conducive to input or feedback. Really, these comments are for anyone who takes the time to read this review and is seriously considering a position with UTI. Needing a form of employment is understandable, and if UTI is the only available option, some choices need to be made regardless of opinions. That said, if there are other options available while considering a position with the company, it is advised to weigh in favor of them.


  9. Great People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Employees are committed and passionate Provide excellent education to students Great industry partnerships

    Cons

    Complacency Nepotism Fear of change Struggling in current economy

    Advice to Management

    Don't let relationships cloud judgement


  10. Helpful (1)

    License Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - License Coordinator in Phoenix, AZ
    Former Employee - License Coordinator in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good starting salary for a temp, great location, upscale office w coffee & tea provided.

    Cons

    Was told temp to hire, very limited training. Clicky, standoffish women makes you feel like you are back in high school with the "Mean Girls"!

    Advice to Management

    Look at the turnover in certain departments then investigate. Don't allow unprofessional behavior. Temps to hire should not be treated like dirt!


  11. Ok to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at UTI full-time (More than 8 years)

    Pros

    Good employees people care about what they do.

    Cons

    No clue on how to work with students.

    Advice to Management

    Listen



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