Uamc Reviews

Updated January 7, 2015
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3.0
7 Reviews
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James T. Timmons
2 Ratings

Employee Reviews

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  1. Customer service is the only priority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Loan Processor in Tempe, AZ
    Former Employee - Senior Loan Processor in Tempe, AZ

    I worked at Uamc full-time (more than 5 years)

    Pros

    Extensive training with the changes in the industry

    Cons

    Giving your all is often not good enough

    Advice to ManagementAdvice

    Understanding that family should be their employees number one priority

    Recommends
    Neutral Outlook
  2. Archaic management style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uamc

    Pros

    Only recommend if getting started in the industry or need something short term. Advancement opportunities are rare and work load will result in eventual burnout.

    Cons

    Very long hours with a huge pipeline to manage. Compensation is based on a metric designed to lower the LO's commission and boost corporate profits. This metric is often out your control depending on the HLA's and your territory. Typical day resulted in 10- 12 hours in office. Typically spent another 2-3 hours at home fielding phone calls and emails. Usually spent 4-6 hours a day working weekends. Compensation for this industry as a loan officer is very low considering the work load. Micro-management is typical. No praise is given for effort. If you are ever contacted by senior management it is to belittle your efforts and give a wrist slap. High turnover is typical. Company culture is focused on bottom line and profits with no regard to employee satisfaction.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Underwriter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Uamc full-time (more than 3 years)

    Pros

    Family/Team Atmosphere
    Management Support
    Effective Communications of Changes

    Cons

    Long Hours - especially at month end

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Be Warned!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL

    I have been working at Uamc full-time (more than a year)

    Pros

    This is the mortgage company for the builder, Lennar; well established; been around for a long time; benefits are okay; competitive salary.

    Cons

    Managament needs to be re-vamped. Most likely, this will not happen due to long-working relationships between various members of management. Nepotism may also be rampant. Processors & Underwriters are over-worked due to unrealistic expectations. Operation Managers are rude & abrasive with no discipline for talking down to their co-workers. Management in underwriting is devisive, not confidential, unsupportive & constantly gossips to her friends & sets workers against each other. Working 24/7 to manage your pipleline is the norm; people work until past 9 pm daily & sometimes to the wee hours of the morning!!!! A weekend off is rare. Recognition for doing a good job or working 16 hr work day or giving up you weekend is also rare & when it does occur, it's for close colleages of the VP or the other managers. Email communication always include Sr Management & are mostly to slap you on the wrist or embarrass you.

    Advice to ManagementAdvice

    Think carefully about the people you appoint as managers & treat your employees fairly by creating a work-life balance. When your employees bend over backwards, reward them appropriately.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful

    Very hectic and lots of pressure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Mortgage Loan Processor in Clearwater, FL
    Former Employee - Mortgage Loan Processor in Clearwater, FL

    I worked at Uamc

    Pros

    It all depends on if management likes you or not. If they do you are treated decent. If they don't your life is miserable

    Cons

    Some of the upper management were good but the ones at the top were rude, non-caring and used a lot of foul language. Could make you feel very small and inferior. One very good manager at the top. Overall, operated much like a sweat shop. High turnover.

    Advice to ManagementAdvice

    Tell the VP to retire or start treating people like human beings and not dogs. You catch more flies with honey than vinegar.

    Doesn't Recommend
    No opinion of CEO
  7. 1 person found this helpful

    Great experience to grow in position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Home Loan Advisor in Houston, TX
    Former Employee - Home Loan Advisor in Houston, TX

    I worked at Uamc

    Pros

    Given a lot of latitude to make own decisions. Very ethical company. Pay is very fair.

    Cons

    Required to be on call 24/7. Can lead to burnout. Very stressful work environment.

    Advice to ManagementAdvice

    Spend time in field with HLA's to understand what their work climate is.

    Recommends
    No opinion of CEO
  8. Better than most

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Loan Processor in Tempe, AZ
    Former Employee - Loan Processor in Tempe, AZ

    I worked at Uamc

    Pros

    Bonus structure was good, along with lots of overtime available
    Friendly work environment, coworkers were generally very easy to get along with

    Cons

    Micro management!! Daily status meetings on file got to be a bit ridiculous
    The amount of loans they made each person carry required lots of overtime, so balancing personal/work life was hard
    Underwriters could be less than friendly to deal with
    Promotions were very slow moving

    Advice to ManagementAdvice

    Work to promote from within more
    Recongize hard workers more
    Increase bonus

    Recommends
    Approves of CEO

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