Uber Reviews

Updated April 16, 2015
538 reviews filtered by
  • Any Location
  • Any Job Title
3.4
538 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Uber CEO, Founder Travis Kalanick
Travis Kalanick
379 Ratings

Pros
  • Uber brings in a culture that allows for innovation and fast paced development (in 18 reviews)

  • Impactful work - you are literally changing the world (in 7 reviews)

Cons
  • Not getting bored means you have to take care of your own work/life balance (in 47 reviews)

  • Long hours though you will hardly notice as the work is very exciting (in 33 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Partner - Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Uber full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexibility
    Great way to explore town
    Fun meeting all kinds of people

    Cons

    Uber doesn't care about the drivers.
    Prices go down without warning a few times a year
    Customer service/support is more like a PR team. It's incredibly dismissive.
    Amount of drivers in LA is oversaturated, yet they continually recruit.

    Consider this before signing up: you're an independent contractor and will pay taxes as such. Also, the little amount of money you earn is before gas, maintenance, health care, etc... You pay for everything, and Uber takes their cut, while offering you only the opportunity to make them money.

    Also, their executive team is on record as misusing the technology in creepy ways, and being sexist douchebags.

    Advice to Management

    Please start to care about the drivers.

    Make sure they make money enough for it to be worth it.
    Listen to them.

    It's going to get to the point soon where drivers (many of whom are former taxi drivers) will sour in their attitudes towards the passengers. Maybe even kick them out of the car once they realize that they'll only get $2.30 (after Safe Rides Fee and 20% Uber cut, but before overhead) for a small distance. The drivers are the life of the service. Ignore them, dismiss them like you've been doing, and Uber will rot.

  2. management has nothing to do with limo business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Anonymous Freelancer
    Current Freelancer - Anonymous Freelancer

    I have been working at Uber

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    you can freelance for them making your own schedule that fits your lifestyle and needs. it's a good 2nd source of income

    Cons

    lately, a driver gotta put lot's of hours to book to the same of amount of money used to be made with way less hours

    Advice to Management

    hire some people who are involved with the limo business and have experience and know everything about the industry needs

  3. Meaningful product, good people, some benefits can be improved

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uber

    Pros

    Meaningful product. Not just another social networking app. Real disruptive transportation layer in real world. Literally affecting people's lives, including jobs for drivers.

    People are generally good, with blockers usually resolved in a day.

    Some perks are good, such as free uber credit per month and free uber ride if working past 9 pm.

    Cons

    Work life balance: work hours are long, although work is generally interesting so it's easier to pass those hours.

    685 bldg where most engineers were moved to is pretty poor, with narrow walkways and old/under-construction areas, significantly poorer than the headqtr bldg. Makes one wonder if company values engineers.

    Free meals are nothing to brag about. Quality is like cafeteria food. Dinner is provided, but at 8:15 pm.

    Many perks are self-serving (such as late dinner and uber credits), while we still don't have 401k matching.

    Advice to Management

    Keep doing a good job leading the company in general. Acquire better bldg than 685. Have better free meals or don't do it at all. These things do affect morale.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Anonymous Freelancer
    Current Freelancer - Anonymous Freelancer

    I have been working at Uber

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Paid Weekly; Set my own hours;

    Cons

    Cancelling riders requests need to be fixed

    Advice to Management

    allow more options to getting paid

  6. The best job on the planet.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Uber Driver in Meridian, MS
    Current Employee - Uber Driver in Meridian, MS

    I have been working at Uber full-time (less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Request a ride and we'll be there in minutes. Very clean, well dressed employees. We play what you want to hear on the radio. Might even have portable chargers.

    Cons

    Loud music can distract you and run you off the road. Seat belts are a must, sitting up front or in rear.

    Advice to Management

    Allday

  7. Flexible hours, decent pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Uber Driver in Denver, CO
    Current Freelancer - Uber Driver in Denver, CO

    I have been working at Uber

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The hours are completely flexible and the pay can be great when surging. You can ski all day and drive all night.

    Cons

    The pay isn't great during the day, and you take a lot of abuse to your car.

  8. Fast-moving and supportive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at Uber full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    company is growing at an incredible rate
    solve challenging problems
    peers/leads are very supportive

    Cons

    there's a lot of work to do!

  9. Incredibly exciting, but easy to get lost in the shuffle

    Former Employee - Intern in Washington, DC
    Former Employee - Intern in Washington, DC

    I worked at Uber (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved working here and was always happy to get to the office. Constantly learning new things.

    Cons

    The fast pace makes the work more interesting, but also means your managers will have less time for you.

  10. Helpful (1)

    It was great @ first, now the market is flooded with drivers & customers don

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Uber Driver in Boston, MA
    Current Freelancer - Uber Driver in Boston, MA

    I have been working at Uber

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work when you want. Go home when you want. Meet nice people most of the time, that's pretty much it.

    Cons

    No tips, people puking in your car, people cancel after you drive all the way there

    Advice to Management

    Increase the rates! Allow gratuity on the app.

  11. Product Design Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Uber as an intern

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Uber is a great company to work for because of the opportunity to create and design world-changing design.

    Cons

    Nothing that I can think of so far.

    Advice to Management

    N/A

Uber Photos

Use Uber to get around town safely, quickly, and efficiently.
Uber can be used anytime, anywhere, in over 200 major cities around the world.

+ Add Photo

Work at Uber? Share Your Experiences

Uber

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.