Glassdoor is your free inside look at Uline reviews and ratings — including employee satisfaction and approval rating for Uline CEO Dick Uihlein. All 33 reviews posted anonymously by Uline employees.
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Dick Uihlein
1 person found this helpful
Current Employee – been working at Uline full-time for more than 7 years
Pros – Good compensation and benefits
Good culture & values
Cons – No career advancement for colored people
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-15 21:39 PDT
1 person found this helpful
Former Employee – worked at Uline full-time for more than 8 years
Pros – Pay and job security are the only reasons to work here. Possibility the company could treat you great but these are far and few in between.
Cons – Uline was great before it moved operations from Lake Forest to Ontario. Wish I could give specific details but my review won't be approved. Avoid if you value yourself. Micromanagement doesn't begin to explain how operations are conducted.
Advice to Senior Management – Rededication to your EEs will put the company back to 35-40% growth.
No, I would not recommend this company to a friend
2013-04-23 00:34 PDT
Current Employee – been working at Uline full-time for more than 3 years
Pros – Sales reps have great support system by their admins. Good starting salary, wage increase yearly, plus bonuses during contests. Good training - managers ride with you to help improve your skills, online exams, always receiving new information on products. Weekly meetings, you work from home, schedule your own appointments (with correct size of customer and dollar potential). Everything is measurable (i.e., orders after visit (vs.) sales prior to visiting the customer). From day one you are told you are lucky to get the job.. due to the 1000+ applicants who have applied before you. Bachelor degree is a requirement. Knowing AS400 is a plus and can get you the job - 75% of all reps coming from Enterprise RAC.
Cons – Long Hours. Very Stressful. If you are not a perfectionist you are screwed. You are micromanaged to death (meaning, management performs surveys by calling your customers and asking them questions about you. If you visit a large company that do not know one another, during the call from management, you are screwed and it looks like you were never there. Call Sheets have to be very accurate (dot your I's and cross your T's). If you have experience in sales - forget it.., you are still treated like you still wear diapers and need your ass wiped by mommy or daddy Uline manager. You may hit top sales or be in the Presidents cup, but you will still be told you are not doing your job good enough.
Advice to Senior Management – Be nice, take a breath and quit micromanaging and putting fear in your employees. Spend time with your family. Manage with kindness and not by intimidation. Realize that sales reps are people oriented and not computer calculating robots on caffeine. Realize that a pat on the back can go a long way. After all Uline is a catalog based company, with an excellent website, and management really is not needed.. so quit it!
Yes, I would recommend this company to a friend
2013-03-12 18:38 PDT
2 people found this helpful
Current Employee – been working at Uline full-time
Pros – quick response to online app...quick interview...
Cons – after initial interview and test (which I passed) they responded a week later saying they were not interested. What makes this so unfair is that they got my hopes up and then the truth I heard came out when I was told they keep online constantly an open job forum...and they do plenty of interviews to keep a pool of people...but hire next to none. they keep advertising but not hiring. they falsely advertise $18 to $25 per hr but want to hire you at the $18 mark no matter the experience...
Advice to Senior Management – Be more honest...no need to build a pool of potential applicants and waste our time. there are plenty of good people looking for jobs. Don't waste our time and yours...
No, I would not recommend this company to a friend
2013-03-15 06:45 PDT
3 people found this helpful
Current Employee – been working at Uline full-time for more than 7 years
Pros – Good team work. Good benefits, vacation company picnics etc.
Cons – Big time micro management . Very few positive comments about job performance. IE. You are never doing good enough. If you don't hit productivity you are called out and threatened right away. But in a nice way! Kind of.
Advice to Senior Management – Take more advice from employees. Uline is very resistant to change and always blows off suggestions from employees. Even though they always say they are open to new ideas.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-21 08:17 PDT
Former Employee – worked at Uline full-time for more than 7 years
Pros – Very hands on, very demanding. Teaches you to deal with stress and prioritize. Given the opportunity to lead a large group of employees.
Cons – Very stressful. Long days. Low pay.
Advice to Senior Management – Provide a clearer career path and help set goals to achieve next level.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-14 03:55 PDT
4 people found this helpful
Former Employee – worked at Uline full-time for more than a year
Pros – Decent Pay, good job secuirty
Cons – There is no freedom at all. You feel like you are working at a daycare. 16 vacation days sounds good at first but that includes any sick or personal days. The owner of this company acts as if she is running a plantation and the workers are her slaves. Everyone does there best to run in the opposite direction whenever upper management is nearby. Not a friendly environemnt.
No, I would not recommend this company to a friend
2012-08-24 20:58 PDT
3 people found this helpful
Former Employee – worked at Uline full-time for more than 3 years
Pros – Great benefits- the company invested in great health coverage for employees as well as a great 401k match. Fairly flexible schedules were offered as well as a good work/life balance. Employees never have to take work home.
Cons – Micromanagement gone wild. Employees often felt overworked and unappreciated. Many accomplishments went unnoticed, but even the slightest of mistakes was analyzed under a microscope and scarred your performance statistics. Not a lot of room for advancement.
Advice to Senior Management – Have more confidence in your employees and stop micromanaging. Also, spend more time rewarding good performance instead of punishing the slightest of errors.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-06-05 18:56 PDT
4 people found this helpful
Current Employee – been working at Uline
Pros – When I was at Uline, I had a great manager. The IT Department was run professionally and everyone was proud of their work. Lifelong friendships were also made at Uline
Cons – The owners ran the place as their little kingdom and treated most everyone as servants. Employees were fearful of running into the owners during the day because you never knew what their mood was. If your tie (yes even in these days, ties were mandatory) was not tied to their satisfaction, you might be fired on the spot.
Advice to Senior Management – Back off the draconian methods of management and let those you hired to manage do their jobs without having you stand on their shoulders.
No, I would not recommend this company to a friend
2012-05-13 10:34 PDT
2 people found this helpful
Current Employee – been working at Uline
Pros – Flexible hours are a plus, pay is very competitive, building are kept in pristine condition. Management goes above and beyond other local companies to keep us informed
Cons – Very biased towards minorities. You won't see very many company wide. The culture is keep your head down do your job and go home. Don't ask questions about things that don't concern you. Limited information is becoming more limited. Not to many people in the "know"
2012-05-19 01:24 PDT
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