Ulster Bank Reviews

Updated August 6, 2015
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2.6
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Ulster Bank CEO Jim Brown
Jim Brown
6 Ratings

17 Employee Reviews

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  1. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Executive in Dublin, Co. Dublin (Ireland)
    Former Employee - Business Executive in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulster Bank full-time (More than a year)

    Pros

    The team worked together to help each other during busy periods. Asking questions to superiors was made very easy.

    Cons

    The canteen didn't have enough fresh fruit when you really needed it.


  2. good team spirit & wide choice of learning courses

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Dublin, Co. Dublin (Ireland)
    Former Employee - Customer Service Advisor in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ulster Bank (More than 5 years)

    Pros

    good team spirit, young staff at CSA level (first level) benefit funding cheap life insurance wide choice of learning courses, mostly online

    Cons

    average or less than average basic salary hard to progress within the company (internal competition)

    Advice to Management

    keep a good work


  3. Customer Service Operative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Officer in Belfast, Northern Ireland (UK)
    Former Employee - Customer Service Officer in Belfast, Northern Ireland (UK)
    Doesn't Recommend

    I worked at Ulster Bank (Less than a year)

    Pros

    Contract work allowed me to work for a summer while studying for my Masters. With so many locations it is easy to get into a branch close to home. Made good relationships with customers as it was a small town branch. Good working hours.

    Cons

    Poor training, it was all on the job so any mistakes made in the learning curve were real life mistakes. A lot of pressure on staff to make sales.


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  5. An inbetween job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Belfast, Northern Ireland (UK)
    Former Employee - Clerk in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Met some really nice people and the salary was fine

    Cons

    No progression to full-time and management are chosen based on who they are.

    Advice to Management

    Choose leaders.


  6. Great companions, overbearing Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSO in Stranmillis, Northern Ireland (UK)
    Former Employee - CSO in Stranmillis, Northern Ireland (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ulster Bank full-time (More than 3 years)

    Pros

    Processes organised, Efficient processes, lean methodology employed to maximise efficiency, Canteen on site was excellent, staff friendly and cheaply priced

    Cons

    No flexible working arrangements, Management overbearing, Teams micromanaged. Senior management not willing to listen to advice from staff. Blame culture as well when things went wrong. Every minute of the day was to be accounted for via tracking software

    Advice to Management

    Over bearing processes to track the "Efficiency" of workers needs to be scaled back. This bred an environment of distrust and felt like being in an overly strict school. People are paid to be in work and need to be trusted to get on with that work.


  7. Poor compensation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Banking Relationship Manager
    Former Employee - Business Banking Relationship Manager
    Doesn't Recommend
    Positive Outlook

    Pros

    A good work life balance

    Cons

    The pay is very poor

    Advice to Management

    value your good employees


  8. Terrible, bureautic company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Belfast, Northern Ireland (UK)
    Former Employee - Project Manager in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ulster Bank full-time (More than a year)

    Pros

    the canteen was quite good...the canteen was quite good...the canteen was quite good...the canteen was quite good...

    Cons

    endless committees, slow decision making, terrible public sector type decision making...terrible place to work

    Advice to Management

    stop running the bank like the civil service please, get some fresh blood in and stop acting like you are the font of all lnowledge


  9. All in all it is a terrible place to work. This is mainly down to terrible managers

    Current Employee - Risk in Dublin, Co. Dublin (Ireland)
    Current Employee - Risk in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Approves of CEO

    Pros

    -Salary -Holidays -CEO and Executives have a strong vision for the company

    Cons

    -Middle management are, in a word, incompetent -Systems are inefficient and riddled with serious data quality issues -No employee benefits (As of 2015) -They value their employees so little they even charge you for a cup of hot water -Wont fund any social events -Although there are decent holidays - some managers abuse their position and make taking holidays as difficult as possible -Altough the CEO and Executives have a strong vision for the company the managers at the next level down refuse to listen/change their culture -Culture of pointing fingers and covering oneself, the concept of teamwork isn't fully understood -People/Social skills are not valued -Boys clubs -Flexible working is rigid -Not enough desks in the company for employess and yet laptops/phones are not provided for working from home

    Advice to Management

    Learn how to manage


  10. Top bank to work for, clear business process, talented managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good remuneration, top bank, clear policies, promotion chances, good canteen, work life balance extra

    Cons

    Some colleagues not well trained at schools, small gym, gossiping

    Advice to Management

    More training to staff


  11. Better to work here before Royal Bank of Scotland took over

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Executive in Cork (Ireland)
    Former Employee - Business Executive in Cork (Ireland)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ulster Bank full-time (More than 10 years)

    Pros

    Met some nice people over the years

    Cons

    Rude customers, lazy management. Jobs for the boys!

    Advice to Management

    Stop leading staff down the garden path



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