Ulta Beauty Reviews

Updated September 28, 2014
Updated September 28, 2014
740 Reviews
2.7
740 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
132 Ratings

Review Highlights

Pros
  • The employee discount is probably one of the best perks of this position (in 57 reviews)

  • Great employee discount on product as well as salon services (in 43 reviews)


Cons
  • I don't have a very good work/life balance because I'm always at work (in 21 reviews)

  • Upper management is not always aware of activities that go on in the store (in 44 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager
    Current Employee - Associate Manager

    I have been working at Ulta Beauty full-time for less than a year

    Pros

    Great environment, fun staff and energy.

    Cons

    Lack of training, very tight payroll.

    Advice to ManagementAdvice

    Focus on educating all of your employees, and allow more payroll. its very hard to serve guest while working on 5 projects and only you and one other associate is on the floor.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Nice, but not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Ulta Beauty

    Pros

    Discounts, opportunity to learn about products

    Cons

    Low pay, dm out of touch at store level, not enough people on the floor, allow for better pay across the boards not just the favorites

    Advice to ManagementAdvice

    Stop expecting truck to be done in 4 hours, quit bringing on power hungry people for upper management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    ulta is a pretty good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Cashier  in  Greensboro, NC
    Current Employee - Lead Cashier in Greensboro, NC

    I have been working at Ulta Beauty full-time for more than a year

    Pros

    you can meet long term friends, plus you get to play around with make up.

    Cons

    it can get boring. there is not much to do.

    Advice to ManagementAdvice

    nothing, management is pretty good

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Aventura, FL
    Current Employee - Operations Manager in Aventura, FL

    I have been working at Ulta Beauty full-time for more than 3 years

    Pros

    Friendly, family oriented work environment

    Cons

    Same as everything, corporate doesn't give enough hours to the store to schedule.

    Advice to ManagementAdvice

    Take time training new employees

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Toxic GM/DM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Professional
    Current Employee - Salon Professional

    I have been working at Ulta Beauty full-time for more than 5 years

    Pros

    Great benefits considering I may need 'em for therapy since the stress level I've experienced while working here is through the roof.

    401k that the company matches up to 3%

    Cons

    Oh, where do I even begin?

    Advice to ManagementAdvice

    Every manager should have their own email account/access to upper management since there are a lot of toxic GM's working for this company. I've never had such an awful GM or DM in my history of working for Ulta. Thankfully the GM was transferred to another location, because I was extremely close to leaving and taking my business and book to another salon that actually appreciates their employees.

    Don't expect your employees to follow the cultures and values when upper management does not.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Better love your team... The phrase "Work-Homelife Balance" in this case is your store being your Homelife!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ulta Beauty full-time for more than 8 years

    Pros

    The people! Great sense of community. Discount. Gratis. Education through Vendors who really do love their lines. Expansion = opportunity and growth. Decently supportive HR and LP departments.

    Cons

    Too much to do with NO way to do it (no payroll, crap pay = crap employees, etc). Corporate completely out of touch with reality. Put on a show when they come in, yeah everything's just great! Not enough training. Not enough hours. Not enough money.

    Advice to ManagementAdvice

    Do surprise visits. Don't invite the DMs. See what's really happening in your stores. Ask the opinion of store management... They know (and care!)... It would be nice to feel like you cared what they have to say, other than a "culture survey".

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    none

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hairstylist  in  Fort Worth, TX
    Former Employee - Hairstylist in Fort Worth, TX

    I worked at Ulta Beauty full-time for more than a year

    Pros

    money and experience career opportunities, path to abundance

    Cons

    none,retail,selling product, stocking commision based

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great experience, wonderful place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Task Team Member  in  Gurnee, IL
    Former Employee - Task Team Member in Gurnee, IL

    I worked at Ulta Beauty part-time for more than 8 years

    Pros

    The employees that you work with are excellent, the managers were fun and very understanding. I loved getting free makeup and fragrances. I loved being able to try new product and know whats on sale and when. Nice discount days, Love being in charge of the fragrance area, love helping find products they end up really loving!

    Cons

    Your whole paycheck goes to the store, you find everything you want and you buy it! Working the checkout was the worst there was not alot of registers and the customers were very impatient. Onc e they got the InStyles and we had to push it that sucked....

    Advice to ManagementAdvice

    Better training, more perks for staying there. I was there for 8 years and never got much of anything extra!

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great employees, poor pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist  in  Pittsburgh, PA
    Current Employee - Hair Stylist in Pittsburgh, PA

    I have been working at Ulta Beauty full-time for less than a year

    Pros

    Education is awesome.. Learning more cuts and color using redken

    Cons

    Takes time to build a book and actual clientele about a year... Before you start seeing a commission check
    No benefits until you reach a higher designer level

    Advice to ManagementAdvice

    Increase hourly pay until a book is full

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prestige Consultant  in  Philadelphia, PA
    Former Employee - Prestige Consultant in Philadelphia, PA

    I worked at Ulta Beauty full-time for more than a year

    Pros

    The best job I've ever had..you learn so much from classes and talking with other prestige consultants. Also, you get to meet so many connections that can help you if you ever want to venture out into the industry. The clients you meet are awesome, especially if you work close or in a major city like I did. I've done makeup and retained relationships with fashion designers, corporate leaders, and so many other interesting people. I worked full time as a prestige consultant.

    Cons

    Nothing really too major. I just heard some other the other not as successful store numbers weren't as high volume or organized. So a lot depends on which store location you work at.

    Advice to ManagementAdvice

    Pay could be a little bit better, especially if someone plans on being there for a long time but I think that may be up to corporate, I am not sure. My store had really great relationships with each other and I think that is really important when running a business, and something to work on while managing.

    Recommends
    Neutral Outlook
    Approves of CEO

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