Ulta Beauty Reviews

Updated September 19, 2014
Updated September 19, 2014
727 Reviews
2.7
727 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
126 Ratings

Review Highlights

Pros
  • The employee discount is probably one of the best perks of this position (in 51 reviews)

  • Great employee discount on product as well as salon services (in 38 reviews)


Cons
  • Upper management is way out of touch with how the store actually functions (in 43 reviews)

  • You will be part-time indefinitely, and NEED to have another source of income (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Aventura, FL
    Current Employee - Operations Manager in Aventura, FL

    I have been working at Ulta Beauty full-time for more than 3 years

    Pros

    Friendly, family oriented work environment

    Cons

    Same as everything, corporate doesn't give enough hours to the store to schedule.

    Advice to ManagementAdvice

    Take time training new employees

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    ulta is a pretty good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Cashier  in  Greensboro, NC
    Current Employee - Lead Cashier in Greensboro, NC

    I have been working at Ulta Beauty full-time for more than a year

    Pros

    you can meet long term friends, plus you get to play around with make up.

    Cons

    it can get boring. there is not much to do.

    Advice to ManagementAdvice

    nothing, management is pretty good

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    none

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hairstylist  in  Fort Worth, TX
    Former Employee - Hairstylist in Fort Worth, TX

    I worked at Ulta Beauty full-time for more than a year

    Pros

    money and experience career opportunities, path to abundance

    Cons

    none,retail,selling product, stocking commision based

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Very complex place to work, the discounts are the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty part-time

    Pros

    You will always be busy, management is tolerable, there is opportunity to move up. Maybe not as fast as you would like but it is definitely a start

    Cons

    pay, the customers can be very nasty during holiday time. the hours are very scarce. I had 2 managers quit while I was working here in the first 2 months.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Fun first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Consultant  in  Greensboro, NC
    Current Employee - Beauty Consultant in Greensboro, NC

    I have been working at Ulta Beauty part-time for more than a year

    Pros

    Training was fun and easy, get to be the first to know about sales and make up,free samples and ocassionally free make up

    Cons

    no room for advancement, compensation and benefits were not the best

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Toxic GM/DM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Professional
    Current Employee - Salon Professional

    I have been working at Ulta Beauty full-time for more than 5 years

    Pros

    Great benefits considering I may need 'em for therapy since the stress level I've experienced while working here is through the roof.

    401k that the company matches up to 3%

    Cons

    Oh, where do I even begin?

    Advice to ManagementAdvice

    Every manager should have their own email account/access to upper management since there are a lot of toxic GM's working for this company. I've never had such an awful GM or DM in my history of working for Ulta. Thankfully the GM was transferred to another location, because I was extremely close to leaving and taking my business and book to another salon that actually appreciates their employees.

    Don't expect your employees to follow the cultures and values when upper management does not.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Better love your team... The phrase "Work-Homelife Balance" in this case is your store being your Homelife!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ulta Beauty full-time for more than 8 years

    Pros

    The people! Great sense of community. Discount. Gratis. Education through Vendors who really do love their lines. Expansion = opportunity and growth. Decently supportive HR and LP departments.

    Cons

    Too much to do with NO way to do it (no payroll, crap pay = crap employees, etc). Corporate completely out of touch with reality. Put on a show when they come in, yeah everything's just great! Not enough training. Not enough hours. Not enough money.

    Advice to ManagementAdvice

    Do surprise visits. Don't invite the DMs. See what's really happening in your stores. Ask the opinion of store management... They know (and care!)... It would be nice to feel like you cared what they have to say, other than a "culture survey".

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    ultamately unsatisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor  in  Chesterfield, MI
    Current Employee - Beauty Advisor in Chesterfield, MI

    I have been working at Ulta Beauty part-time for less than a year

    Pros

    discount on expensive makeup is always a plus
    great associate management

    Cons

    one week you could get 24 hours and the next 8…. no consistency in scheduling and if they need you, they'll just call and expect you to drop everything and come work.

    Advice to ManagementAdvice

    evaluate the work ethic of each associate and their overall attendance and let that be a deciding factor in who should be scheduled hours compared to others.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Fair company, overall the people make it great!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Arch Expert  in  Macon, GA
    Current Employee - Benefit Arch Expert in Macon, GA

    I have been working at Ulta Beauty full-time

    Pros

    No work life balance really it's retail. Great money in so easy posistions, gratis and discounts!

    Cons

    Very corporate, but overall laid back!!

    Advice to ManagementAdvice

    I am lucky to have a good team of managers!!

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Easy job and the management team I worked for was great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Esthetician  in  Oklahoma City, OK
    Former Employee - Esthetician in Oklahoma City, OK

    I worked at Ulta Beauty full-time for more than a year

    Pros

    Free product when Reps come to visit. Great discount on products. Lots of great co-workers, I made several good friends from this job.

    Cons

    Sometimes the customers were hard to deal with but that's to be expected in a customer service setting.

    Advice to ManagementAdvice

    advertise more for the skin care services. Its hard for the estheticians to get more services if there aren't any promotions for them to sale on a regular basis.

    Recommends
    Neutral Outlook
    No opinion of CEO

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