Ulta Beauty Reviews

Updated July 29, 2015
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3.0
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Recommend to a friend
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
330 Ratings

Pros
  • Great employee discount on product as well as salon services (in 64 reviews)

  • 50% discount on salon services, and 25% discount on products (in 23 reviews)

Cons
  • I don't have a very good work/life balance because I'm always at work (in 25 reviews)

  • I was basically thrown in with no support from upper management (in 52 reviews)

More Pros and Cons

1,275 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (18)

    I've been with the company a little over a year and have gone through 4 promotions.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Ulta Beauty full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work hard and get rewarded. Satisfying job. Love seeing my efforts get recognized. I worked extremely hard and went from a prestige manager to a store manager.

    Cons

    None. If you put in the work, you will be rewarded.

    Advice to Management

    Continue developing talent. It's absolutely working.


  2. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Los Angeles, CA
    Current Employee - General Manager in Los Angeles, CA

    I have been working at Ulta Beauty

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Many rewards including: developing strong talent, building brands, strong presence in a community, and unlimited growth potential.

    Cons

    This is a major role, and requires true dedication and skill. The training available is not very direct, so you need to have an enterpenurial spirit to gather the necessary skills and information to be successful.

    Advice to Management

    Really ensure you are aware of how much of your life this role will demand. You need to ensure you are constantly recruiting so you don't find yourself in a bad position, especially with the structure of the store, but it is a truly rewarding position to hold.


  3. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very laid back Easy system to learn for cashier You don't need job experience to get hired Managers are very compassionate for their employees

    Cons

    Must be on feet all day Low amount of weekly hours every Wednesday must be there at 5am to restock items

    Advice to Management

    Don't make employees wear uniforms to restock items, very uncomfortable and hard to look nice afterwards.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Receiver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving Associate in Fannettsburg, PA
    Current Employee - Receiving Associate in Fannettsburg, PA

    I have been working at Ulta Beauty full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, lots of vacation time and days off, good management, fast paced job, pay is decent, lots of full time opportunity

    Cons

    Mandatory overtime, sometimes you have to work 6 days a week 12 hour shifts, and they are not flexible with it at all. Not very understanding if you have a family

    Advice to Management

    Be more flexible and understanding to people working for you that have families that they need to care for and spend time with, better home to work balance


  6. It's okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ulta Beauty part-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Gratis, most of my coworkers are amazing

    Cons

    Work hours are awful, never work enough, management could be more organized

    Advice to Management

    Pay more attention to your employees and less attention to what is going to benefit only yourself


  7. Stylist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist in Tempe, AZ
    Former Employee - Hair Stylist in Tempe, AZ

    I worked at Ulta Beauty full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    My co-workers/managers were the greatest!

    Cons

    Having to work on the floor when not busy in the salon. I felt as though we were being taken advantage of if we had already hit our commission.


  8. Ulta interview

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Memphis, TN
    Current Employee - Cashier in Memphis, TN

    I have been working at Ulta Beauty part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the company and the make up

    Cons

    Black Friday is very stressful

    Advice to Management

    Communication


  9. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Discount on makeup, free makeup

    Cons

    Management isn't very friendly and hours weren't great


  10. Helpful (3)

    great company except practice of salary limitations and bonus program

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Ulta Beauty

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Proud of the fact I work for a retail company that continues to grow in a smart manner. It is one that almost all employees love their jobs or most of it. The beauty business is one of the best industries to be in as a retail employee. There is always something different and new to learn.

    Cons

    Ulta has set salary limitations on annual pay increases not based on longevity or performance . But simply because of where you happen to work in a location. Meaning you can work for only a short time , manage high volume , have more experience than peers and you could be told at review time that while your review score indicates you deserve a pay increase . You will be told thank you so much for all the work . Don't take it personal but from now on you have maxed out your salary in your current position so keep working for the same pay as last year. Oh but you can still bonus like your peers on a bonus program that no one in the company can explain how the budget is set up. (even upper management) . And the only way to continue to receive a merit increase is to either be willing to move or get promoted in the future. Which is understandable if you have been in the same role for 15 + years to eventually max out. But not under 10 years. And most profitable companies would still give cost of living increases. Plus you should be told upfront about the pay limitations especially if you are joining Ulta with experience in retail cause you may have to think can I afford to live on this same salary for several years???

    Advice to Management

    This is a company that is growing and profitable. Before you lose more experienced people (which you have at GM and DM level) you should review you salary limitation. Pay your experienced employees for their expertise , work and building of this company.


  11. Prestige Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prestige Cosmetics Manager in Grand Rapids, MI
    Former Employee - Prestige Cosmetics Manager in Grand Rapids, MI

    I worked at Ulta Beauty full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great working with great beauty advisors, vendors, and planning corporate events.

    Cons

    Communicating with District Managers to communicate ideas of opportunity that are noticed on the selling floor.

    Advice to Management

    Allow a flow of communication to corporate to boost moral.



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