Ulta Beauty

  www.ulta.com
  www.ulta.com

Ulta Beauty Reviews

Updated December 15, 2014
Updated December 15, 2014
849 Reviews
2.8
849 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
170 Ratings

Review Highlights

Pros
  • The employee discount is probably one of the best perks of this position (in 64 reviews)

  • 50% discount on salon services, and 25% discount on products (in 23 reviews)


Cons
  • I don't have a very good work/life balance because I'm always at work (in 25 reviews)

  • Upper management is not always aware of activities that go on in the store (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 13 people found this helpful  

    Potential to be a great place to work, but too little resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Ulta Beauty full-time (more than 5 years)

    Pros

    The atmosphere is fun and creative. You have the ability to make guests feel better about themselves by doing something as simple as helping them find a beauty product or doing their hair. The discount is generous and you receive gratis fairly regularly.

    Cons

    The lack of resources is crippling. You do not have a staff to assist guests because you are constantly cutting payroll. The salaried managers take the brunt of this, and end up working as high paid cashiers the majority of the time. There is a huge opportunity for product knowledge training, and training in general. Payroll is not provided for training new managers or associates.

    Advice to ManagementAdvice

    Provide your teams with the resources they need to properly do their jobs. Turnover would reduce drastically.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Washington, MO
    Current Employee - Cashier in Washington, MO

    I have been working at Ulta Beauty part-time (more than an year)

    Pros

    Pretty good pay
    You get a new family
    Learn a lot
    Free stuff sometimes
    25% off everyday
    once every year 30%-40% off
    Great customers
    You have to love what you do!!!!

    Cons

    Like high school
    Also Crazy customers
    Hard hard work

    Advice to ManagementAdvice

    Please pay the people that work truck and sunday every week more because this is the hardest part of the job. You should go around and test your employees and see what they know and pay them for what they know and can do.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Salon Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Designer in Norfolk, VA
    Current Employee - Salon Designer in Norfolk, VA

    I have been working at Ulta Beauty part-time (less than an year)

    Pros

    I love my coworkers! The discount is nice! I feel supported and appreciated. I have only been with the company for six weeks, and I am booked most of the time.

    Cons

    I wish I could get more hours but I am sure this will adjust itself out the longer I am with the company. I really do not have any complaints other than getting more hours.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I love my job at Ulta, I love the people and it is like walking into a candy shop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager in Houston, TX
    Current Employee - Salon Manager in Houston, TX

    I have been working at Ulta Beauty full-time (less than an year)

    Pros

    You have to choice to make it what ever you want it to be. Learning about and playing with cosmetics.

    Cons

    Really nothing! There are people that do not realize what a wonderful opportunity this is, and take it for granted.

    Advice to ManagementAdvice

    I have an awesome GM and DM, I guess just encourage and possibly positive feed back with out a "BUT"

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Overall, decent experience. Great place to start for a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Minnetonka, MN
    Former Employee - Cashier in Minnetonka, MN

    I worked at Ulta Beauty

    Pros

    Decent discount on merchandise, especially when the holidays came around.
    Flexible schedule if you're in school.
    No competition between employees.

    Cons

    Rarely out on time if closing.
    Wouldn't be asked to cover shifts, but just put on the schedule if they were running short on people to work.

  7.  

    Love this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in New Orleans, LA
    Current Employee - General Manager in New Orleans, LA

    I have been working at Ulta Beauty

    Pros

    Offers great opportunities to grow as a leader.

    Cons

    Balancing payroll is something this company is aware of and trying to find a better balance.

    Advice to ManagementAdvice

    Great growing company that can offer you the growth.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Not impressed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor in Saint Louis, MO
    Current Employee - Beauty Advisor in Saint Louis, MO

    I have been working at Ulta Beauty part-time (less than an year)

    Pros

    Fun work environment, nice coworkers, nice customers, easy rules, nice discount

    Cons

    No hours and low pay, not much room for advancement. Cannot bring personal items to work.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    love what i do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Manager
    Current Employee - Merchandise Manager

    I have been working at Ulta Beauty part-time (more than an year)

    Pros

    great environment, great co workers. advancement was easy

    Cons

    not enough hours for cashiers

    Advice to ManagementAdvice

    everyone needs to be on the same page. communication is key

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Enjoy this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager in Cleveland Heights, Cuyahoga, OH
    Current Employee - Salon Manager in Cleveland Heights, Cuyahoga, OH

    I have been working at Ulta Beauty

    Pros

    Very goal oriented and customer focused

    Cons

    Wanting to help you in area they don't understand

    Advice to ManagementAdvice

    Enjoy your job and your employees will too

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good work atmostphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager in Phoenix, AZ
    Current Employee - Salon Manager in Phoenix, AZ

    I have been working at Ulta Beauty full-time (more than 3 years)

    Pros

    As a salon manager its a stable and enjoyable environment

    Cons

    To many promotions and free salon services especially at holiday time

    Advice to ManagementAdvice

    Make the salons have separate stations

    Recommends
    Neutral Outlook
    No opinion of CEO

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