Ulta Beauty Reviews

Updated March 30, 2015
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2.9
1,029 Reviews
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Ulta Beauty CEO Mary Dillon
Mary Dillon
237 Ratings

Pros
  • The employee discount is probably one of the best perks of this position (in 64 reviews)

  • 50% discount on salon services, and 25% discount on products (in 23 reviews)

Cons
  • I don't have a very good work/life balance because I'm always at work (in 25 reviews)

  • Upper management is not always aware of activities that go on in the store (in 52 reviews)

More Pros and Cons

Employee Reviews

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  1. I've been with the company a little over a year and have gone through 4 promotions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Ulta Beauty full-time (more than a year)

    Pros

    Work hard and get rewarded. Satisfying job. Love seeing my efforts get recognized. I worked extremely hard and went from a prestige manager to a store manager.

    Cons

    None. If you put in the work, you will be rewarded.

    Advice to ManagementAdvice

    Continue developing talent. It's absolutely working.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ulta Beauty

    Pros

    Strong Growth, making lots of money

    Cons

    Poor Communication. Managers are hard to get a hold of.

    Advice to ManagementAdvice

    Better communication

    Recommends
    Positive Outlook
    Approves of CEO
  3. Fun and fast-paced!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Ulta Beauty

    Pros

    Discount, good pay, constantly busy, fun and friendly environment.

    Cons

    Don't schedule enough workers for customer volume, constant call-outs, only part-time.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. The best job I've ever had! It's a loving ulta family where I work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prestige Consultant in New York, NY
    Current Employee - Prestige Consultant in New York, NY

    I have been working at Ulta Beauty part-time (more than a year)

    Pros

    The best things I love about my job is being able to really make a difference in a guests day. Especially when they come in feeling down about themselves, I can help them boost their mood and self confidence with a new look and some new makeup! I truely love my job and the gratis I recipe at times!!

    Cons

    I can't think of any cons :)

    Advice to ManagementAdvice

    Keep hiring up within the store because it gives beauty advisors to become more than cashiers and guest servicers. Employees will stay and love the company longer if they know they have to possibility to move up.

    Recommends
    Positive Outlook
    Approves of CEO
  6. General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager People in Viera, FL
    Current Employee - Associate Manager People in Viera, FL

    I have been working at Ulta Beauty

    Pros

    Lots of fun, friendly environment. Great company to work for, they care for their associates

    Cons

    Long hours, but it's Retail

    Recommends
    Positive Outlook
  7. Great Company, Great People.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ulta Prestige Consultant
    Current Employee - Ulta Prestige Consultant

    I have been working at Ulta Beauty part-time (more than a year)

    Pros

    Teamwork, trusting relationships, great costumer service.

    Cons

    Not enough full time positions available. Don't carry all of the Brands that we sell on website or at bigger store.

    Advice to ManagementAdvice

    Consistent schedules.

    Recommends
    Neutral Outlook
  8. 1 person found this helpful

    Rewarding career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Ulta Beauty

    Pros

    My experience at Ulta has been very rewarding and positive. Many role models in the organization to learn from and grow from. Colleagues are very helpful and want for you to do well. Going to work everyday is so much fun and Ulta corporate makes it very organized and easy for you to get all your work operationally done on a timely manner. If you follow the outline they provide you will never fall behind and will always be informed as to what's going on. If you are doing your job consistently and really plan, prioritize and develop your team the work/life balance is there especially for a retail career.

    Cons

    Payroll can be tight but then again Ulta would not be so successful if they were just handing out payroll without caution.

    Advice to ManagementAdvice

    You guys have really stepped it up with training and development; also many changes have taken place based of what recommendations were made at the store level; this has made a huge impact on employee morale :) Continuing to make positive changes like these will definitely bring and retain top talent at Ulta.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful

    Amazing company!!! I love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Phoenix, AZ
    Current Employee - General Manager in Phoenix, AZ

    I have been working at Ulta Beauty full-time (more than 10 years)

    Pros

    It's a great company to work for, I have been here for more than 12 years, and it's been a great ride since!

    Cons

    Holiday hours, but it's to be expected

    Advice to ManagementAdvice

    More payroll hours would help

    Recommends
    Positive Outlook
    Approves of CEO
  10. Alright...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty

    Pros

    -great discount
    -fun people
    -great product

    Cons

    -management no internal movement -bad pay -hours -holiday

    Advice to ManagementAdvice

    Look to develop your own people first.

  11. One of my favorite places I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Advisor
    Former Employee - Beauty Advisor

    I worked at Ulta Beauty part-time (less than a year)

    Pros

    Amazing coworkers (at least at my location), Fun/Lively environment, super lenient with scheduling/hours, Educating, and of course chances to earn free products (AKA "GRATIS"!!!)

    Cons

    Can really suck hour-wise if you're a part-time worker depending on the success/location of your store. They determine employee hours based on if their weekly sales goals are met, and if they aren't they revive the loss income by cutting hours. The ONLY people guaranteed a number of ours are full time employees.. mine ranged form 22-26hrs on a good week to 4hrs on a bad sales week, so its super inconsistent.

    Recommends
    Positive Outlook
    Approves of CEO

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