Ulta Beauty Reviews

Updated March 27, 2015
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2.9
1,019 Reviews
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Ulta Beauty CEO Mary Dillon
Mary Dillon
234 Ratings

Pros
  • The employee discount is probably one of the best perks of this position (in 64 reviews)

  • 50% discount on salon services, and 25% discount on products (in 23 reviews)

Cons
  • I don't have a very good work/life balance because I'm always at work (in 25 reviews)

  • Upper management is not always aware of activities that go on in the store (in 52 reviews)

More Pros and Cons

Employee Reviews

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  1. A lot of empty promises!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Equipment Operator in Chambersburg, PA
    Former Employee - Equipment Operator in Chambersburg, PA

    I worked at Ulta Beauty full-time (less than a year)

    Pros

    If you like being lied to and short paychecks this is the place for you! Mandatory overtime when it isn't needed just to push brooms when there isn't enough work.

    Cons

    Living off of 25 hours a week when scheduled for 40. Oh they will work you ten hours a few days then send you home after 3-4 hours later in the week.

    Advice to ManagementAdvice

    Figure out how to manage the work flow and employees. Treat them like people instead of numbers!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ulta Beauty

    Pros

    Fun makeup environment, work with young people like myself, makeup discounts

    Cons

    HORRIBLE MANAGEMENT! They do not care about their employees at all. I've heard this from multiple employees at different stores. They over hire so everyone only gets around 8 hours a week, yet they continue to promise more hours. WORST MANAGEMENT I'VE EVER WORKED FOR.

    Advice to ManagementAdvice

    Care more about your employees. Don't make broken promises. Stop over hiring.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Don't work in the salon here EVER!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hair Stylist in Greenville, SC
    Former Employee - Hair Stylist in Greenville, SC

    I worked at Ulta Beauty

    Pros

    Busy flow of clients, company discount and not much more.

    Cons

    Very poor management, way too may managers, about 7 or 8 of them in the store. They almost outweigh the staff, pay sucks, it's nearly impossible to advance, store managers listens to concerns but doesn't "hear" them, very corporate driven, store is typically severely understocked at all times but there's nothing anyone can do about it because corporate just sends you whatever.

    Advice to ManagementAdvice

    Be more active in listening and finding out what is actually going on, when you get multiple concerns actually investigate instead of just shrugging it off.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. Horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Beauty Advisor in San Marcos, TX
    Former Employee - Beauty Advisor in San Marcos, TX

    I worked at Ulta Beauty

    Pros

    Free samples. Discounts on makeup and hair products along with salon discounts. Part time hours

    Cons

    Management is never qualified. Don't work with school schedule. Not fluid with policies or discipline

    Advice to ManagementAdvice

    Take better care of your employees. Work with school schedules.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise & Service Coordinator in Los Angeles, CA
    Current Employee - Merchandise & Service Coordinator in Los Angeles, CA

    I have been working at Ulta Beauty part-time (more than 3 years)

    Pros

    only pro is employee discount

    Cons

    pretty much everything else

    Doesn't Recommend
    Neutral Outlook
  7. Zero Employee Appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Ulta Beauty (more than a year)

    Pros

    Free Makeup Once in a While

    Cons

    Worst pay, Horrible raises and little hours.

    Doesn't Recommend
    Negative Outlook
  8. No Work Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co Manager
    Former Employee - Co Manager

    I worked at Ulta Beauty

    Pros

    Free makeup, awesome coworkers, fun environment

    Cons

    No work life balance, poor salary, not enough people on the management team

    Advice to ManagementAdvice

    Care about your team, having someone work 6-7 days a week 60-80 hours a week (on salary so no OT), and deny their vacation requests is not how you build an amazing culture/team.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. POOR MANAGEMENT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler in Chambersburg, PA
    Former Employee - Material Handler in Chambersburg, PA

    I worked at Ulta Beauty full-time (more than a year)

    Pros

    They will work you as needed !! you really have no set schedule

    Cons

    They change the rules to favor the company as you go !! ,and they are LIARS , and they will keep your last paycheck for NO reason !! i can prove it !!

    Advice to ManagementAdvice

    They need to throw out the current idiots

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. One word: BAD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Adviser
    Former Employee - Beauty Adviser

    I worked at Ulta Beauty part-time (more than a year)

    Pros

    Discount is the ONLY PRO, even gratis sucks

    Cons

    HORRIBLE MANAGEMENT, no organization in stock room whatsoever. It's a complete mess. Management doesn't do much but gossip. Scheduling is random and all over the place. I got no training and did not get a name tag the ENTIRE time I worked there. Thanks?! Not. Request ignored. Jerks.

    Advice to ManagementAdvice

    Make sure the people you hire to manage the store are competent. Stop playing favorites. Don't gossip. Act your age. Create a training program for new hires!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful

    Greedy and sexist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Norton Shores, MI
    Former Employee - General Manager in Norton Shores, MI

    I worked at Ulta Beauty full-time (more than 3 years)

    Pros

    The products and the vendors who come in to support their products through training and demonstrations. The employee discount was above average.

    Cons

    No work life balance. Poor middle management. Greedy upper management. Unreasonable payroll allocation, leading to most stores having poor display standards.

    Doesn't Recommend
    Positive Outlook

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