Ulta Beauty

  www.ulta.com
  www.ulta.com

Ulta Beauty Reviews

Updated December 18, 2014
Updated December 18, 2014
849 Reviews
2.8
849 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
170 Ratings

Review Highlights

Pros
  • The employee discount is probably one of the best perks of this position (in 64 reviews)

  • 50% discount on salon services, and 25% discount on products (in 23 reviews)


Cons
  • I don't have a very good work/life balance because I'm always at work (in 25 reviews)

  • Upper management is not always aware of activities that go on in the store (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love the company immediate leadership lacking in Raleigh District

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Raleigh, NC
    Current Employee - General Manager in Raleigh, NC

    I have been working at Ulta Beauty

    Pros

    Love the company, product and the interaction with store team and customers. Love the experience of how the product makes our customer feel better about themselves. Also love the stability and growth of this company compared to other retailers.

    Cons

    Salaries are low compared to other retailers esp. managers GM, AM and PM
    Expectation of standards with the amount of payroll given in an open concept selling environment is unrealistic.
    Also in our district which has lacked leadership now has a DM that is so disengaged in the district that talent is overlooked and she only communicates with those that just agree with every thing she states but in reality are not her top talent. It is a shame for a market with so many ulta's we could not have a great leader .

    Advice to ManagementAdvice

    Invest in everyone not just a few . And realize that all the reviews on line have a message of unrealistic expectations with payroll given and promote or hire talent.

    Positive Outlook
    Approves of CEO
  2.  

    Payroll cuts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor in Sandy, UT
    Current Employee - Beauty Advisor in Sandy, UT

    I have been working at Ulta Beauty part-time (less than an year)

    Pros

    Employee discounts
    Gratis
    Fun team
    Learning about beauty
    Bringing customers to joy

    Cons

    The hours are just so terrible. I only get 1 day a week for 4 hours. I finally got scheduled for 2 days in a week, but they decided to cut off the 2nd shift. And when I do work, I work only on cashier. I never really worked on the sales floor when I began working here. I would've loved to because that's the position I applied for, Beauty Advisor, I would've loved to help customers find the right product for them.

    Advice to ManagementAdvice

    Just hire a few less people if payroll cuts are really an issue so everyone can have a fair amount of hours. Some people need to pay bills, we beauty advisors don't want the job for just a discount or for the title, we actually want to work with what we love and bring the experience to clients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Overall, decent experience. Great place to start for a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Minnetonka, MN
    Former Employee - Cashier in Minnetonka, MN

    I worked at Ulta Beauty

    Pros

    Decent discount on merchandise, especially when the holidays came around.
    Flexible schedule if you're in school.
    No competition between employees.

    Cons

    Rarely out on time if closing.
    Wouldn't be asked to cover shifts, but just put on the schedule if they were running short on people to work.

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  5.  

    I love my job at Ulta, I love the people and it is like walking into a candy shop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager in Houston, TX
    Current Employee - Salon Manager in Houston, TX

    I have been working at Ulta Beauty full-time (less than an year)

    Pros

    You have to choice to make it what ever you want it to be. Learning about and playing with cosmetics.

    Cons

    Really nothing! There are people that do not realize what a wonderful opportunity this is, and take it for granted.

    Advice to ManagementAdvice

    I have an awesome GM and DM, I guess just encourage and possibly positive feed back with out a "BUT"

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Salon Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Designer in Norfolk, VA
    Current Employee - Salon Designer in Norfolk, VA

    I have been working at Ulta Beauty part-time (less than an year)

    Pros

    I love my coworkers! The discount is nice! I feel supported and appreciated. I have only been with the company for six weeks, and I am booked most of the time.

    Cons

    I wish I could get more hours but I am sure this will adjust itself out the longer I am with the company. I really do not have any complaints other than getting more hours.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Washington, MO
    Current Employee - Cashier in Washington, MO

    I have been working at Ulta Beauty part-time (more than an year)

    Pros

    Pretty good pay
    You get a new family
    Learn a lot
    Free stuff sometimes
    25% off everyday
    once every year 30%-40% off
    Great customers
    You have to love what you do!!!!

    Cons

    Like high school
    Also Crazy customers
    Hard hard work

    Advice to ManagementAdvice

    Please pay the people that work truck and sunday every week more because this is the hardest part of the job. You should go around and test your employees and see what they know and pay them for what they know and can do.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise & Service Coordinator in Jacksonville, FL
    Current Employee - Merchandise & Service Coordinator in Jacksonville, FL

    I have been working at Ulta Beauty part-time

    Pros

    Working and gaining knowlesge in latest beauty trends. Discount is fair.

    Cons

    Cut cut cut! Companies motto is to cut hours! However they still want you to maintain a prestige person a cashier and a GEM on the floor at all times. They also expect you to balance the wee little amount of hours they give with shipment and ad set and plano changes and replenishment and cleaning and on and on. The company sets you up to fail. They plan you too high on sales and when that doesn't happen....guess what...more cuts! Managers are glorified cashiers and can't complete their jobs. Then the DM want explinations daily as to why we get negative scoring online...possibly because we don't have any hours available to actually help these people, and a lot if times stuck on register alone with a line of 10 people staring at you.

    Advice to ManagementAdvice

    Take care of your associates and your business will be more successful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Love this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in New Orleans, LA
    Current Employee - General Manager in New Orleans, LA

    I have been working at Ulta Beauty

    Pros

    Offers great opportunities to grow as a leader.

    Cons

    Balancing payroll is something this company is aware of and trying to find a better balance.

    Advice to ManagementAdvice

    Great growing company that can offer you the growth.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Worst experience ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager in Port Chester, NY
    Former Employee - Associate Manager in Port Chester, NY

    I worked at Ulta Beauty

    Pros

    The pay. I asked for a ridiculous amount because I wasn't sure if I really wanted the job and they agreed.

    Cons

    Working with young girls with no management experience. I was discriminated on based on my age. I would have to run the entire store by myself. There was no team work involved. The company had a bully mentality. Working an open to close shift and then coming in the next day at 7 am to do shipment. There was no work life balance

    Advice to ManagementAdvice

    Hire management with management experience. Be professional. Don't curse at associates in front of customers...or ever.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    love what i do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Manager
    Current Employee - Merchandise Manager

    I have been working at Ulta Beauty part-time (more than an year)

    Pros

    great environment, great co workers. advancement was easy

    Cons

    not enough hours for cashiers

    Advice to ManagementAdvice

    everyone needs to be on the same page. communication is key

    Recommends
    Positive Outlook
    Approves of CEO

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