Ulta Beauty

  www.ulta.com
  www.ulta.com

Ulta Beauty Reviews

Updated December 21, 2014
Updated December 21, 2014
851 Reviews
2.8
851 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
171 Ratings

Review Highlights

Pros
  • The employee discount is probably one of the best perks of this position (in 64 reviews)

  • 50% discount on salon services, and 25% discount on products (in 23 reviews)


Cons
  • I don't have a very good work/life balance because I'm always at work (in 25 reviews)

  • Upper management is not always aware of activities that go on in the store (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good work atmostphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager in Phoenix, AZ
    Current Employee - Salon Manager in Phoenix, AZ

    I have been working at Ulta Beauty full-time (more than 3 years)

    Pros

    As a salon manager its a stable and enjoyable environment

    Cons

    To many promotions and free salon services especially at holiday time

    Advice to ManagementAdvice

    Make the salons have separate stations

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Neither the worst nor the best job I've had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Advisor/Cashier in Natick, MA
    Former Employee - Beauty Advisor/Cashier in Natick, MA

    I worked at Ulta Beauty part-time (less than an year)

    Pros

    When everyone showed up to work hard and enjoy each other's company, the atmosphere was fun. I spent a lot of time stocking shelves early in the morning on Mondays, but didn't mind too much. I loved feeling like I was making a difference for the customer even though I was a cashier because I spent time on the floor making recommendations, too.

    Cons

    The District Manager was rude, disrespectful, and unorganized. She asked me if I knew what the word trash meant because I had saved a piece of a display that I was going to use earlier. After (per her request) throwing the piece out, we came to find out that we actually needed the piece of the display. Most people had been working there for years so they had had it with management and the way the store was run. It was rare to show up to smiling faces at work.

    Advice to ManagementAdvice

    I think if the management for each store can set the tone of an upbeat, fun place then the employees benefit from that, possibly more than they know.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 13 people found this helpful  

    Potential to be a great place to work, but too little resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Ulta Beauty full-time (more than 5 years)

    Pros

    The atmosphere is fun and creative. You have the ability to make guests feel better about themselves by doing something as simple as helping them find a beauty product or doing their hair. The discount is generous and you receive gratis fairly regularly.

    Cons

    The lack of resources is crippling. You do not have a staff to assist guests because you are constantly cutting payroll. The salaried managers take the brunt of this, and end up working as high paid cashiers the majority of the time. There is a huge opportunity for product knowledge training, and training in general. Payroll is not provided for training new managers or associates.

    Advice to ManagementAdvice

    Provide your teams with the resources they need to properly do their jobs. Turnover would reduce drastically.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Awesome

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty

    Pros

    Fun place to work everyday

    Cons

    Too many hours at holiday

  6.  

    Overall, I enjoyed working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prestige Consultant in San Mateo, CA
    Former Employee - Prestige Consultant in San Mateo, CA

    I worked at Ulta Beauty part-time (less than an year)

    Pros

    Great job perks and friendly coworkers

    Cons

    Not much room for growth

  7.  

    Positive Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty part-time

    Pros

    Good relationship between management and employees, working in an industry I was passionate about, decent pay. I overall enjoyed my experience there.

    Cons

    Working the cash register was overwhelming when no one was willing to help, poor communication between the salon and the regular store employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Ok....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prestige Consultant
    Former Employee - Prestige Consultant

    I worked at Ulta Beauty

    Pros

    Discount Gratis people were nice.

    Cons

    Not enough hours. Expected to do too much for far too little pay,

    Advice to ManagementAdvice

    Give people hours....

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Payroll cuts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor in Sandy, UT
    Current Employee - Beauty Advisor in Sandy, UT

    I have been working at Ulta Beauty part-time (less than an year)

    Pros

    Employee discounts
    Gratis
    Fun team
    Learning about beauty
    Bringing customers to joy

    Cons

    The hours are just so terrible. I only get 1 day a week for 4 hours. I finally got scheduled for 2 days in a week, but they decided to cut off the 2nd shift. And when I do work, I work only on cashier. I never really worked on the sales floor when I began working here. I would've loved to because that's the position I applied for, Beauty Advisor, I would've loved to help customers find the right product for them.

    Advice to ManagementAdvice

    Just hire a few less people if payroll cuts are really an issue so everyone can have a fair amount of hours. Some people need to pay bills, we beauty advisors don't want the job for just a discount or for the title, we actually want to work with what we love and bring the experience to clients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Not bad..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at Ulta Beauty full-time (more than an year)

    Pros

    Fun to learn about makeup and beauty!

    Cons

    Company expects an exponential amount of work with little to no payroll hours and uses a customer based survey to generate accountability. It sounds great in theory, however, when next to zero hours are given to complete tasks it becomes impossible to give great customer service.

    Advice to ManagementAdvice

    Spend some money and dish out more hours.

    Doesn't Recommend
    Positive Outlook
  11. 2 people found this helpful  

    Not impressed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor in Saint Louis, MO
    Current Employee - Beauty Advisor in Saint Louis, MO

    I have been working at Ulta Beauty part-time (less than an year)

    Pros

    Fun work environment, nice coworkers, nice customers, easy rules, nice discount

    Cons

    No hours and low pay, not much room for advancement. Cannot bring personal items to work.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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