Ulta Beauty Reviews

Updated October 22, 2014
Updated October 22, 2014
766 Reviews
2.7
766 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
140 Ratings

Review Highlights

Pros
  • The employee discount is probably one of the best perks of this position (in 59 reviews)

  • Great employee discount on product as well as salon services (in 45 reviews)


Cons
  • I don't have a very good work/life balance because I'm always at work (in 22 reviews)

  • Upper management is not always aware of activities that go on in the store (in 48 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    They are not completely honest about the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist in Gadsden, AL
    Current Employee - Hair Stylist in Gadsden, AL

    I have been working at Ulta Beauty part-time (less than an year)

    Pros

    My coworkers and the beautiful salon. Nice, clean store.

    Cons

    No hours. They don't tell you this going in. I quit a fairly good job getting about 25 hrs. to getting 8 hrs! They hire way too many stylist and then give them all 4 to 15 hrs a week. Who could live on that? They will also tell you when someone quits, you will get more hours, but they just hire more people. Unless you have a large clientele, don't bother applying. I just moved to the area and they knew this. The other stylist who are from the area and have been doing hair for 10+ years are getting a whopping 12 hrs a week.

    Advice to ManagementAdvice

    Stop over hiring stylist and give the ones you have at least 20 hrs a week. How can you build a clientele when your never at work?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Kiss up or lose out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Greensboro, NC
    Current Employee - Anonymous Employee in Greensboro, NC

    I have been working at Ulta Beauty part-time (more than an year)

    Pros

    25% percent off discount
    Coworkers are great to get along with
    Makeup selection

    Cons

    Management is constantly changing, and new managers don't look out for seasoned employees. They come in and the bring the employees they want, and your hours go down to nothing shortly after.

    Also if your skin nor her isn't the right color do not expect any hours unless you kiss up to management.

    Advice to ManagementAdvice

    Get an General Manager who is fair and knows how to do their job!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    fun company, minimal mobility for Estheticians.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Arch Expert in Quakertown, PA
    Former Employee - Arch Expert in Quakertown, PA

    I worked at Ulta Beauty full-time (more than 3 years)

    Pros

    discount, laid back and fun environment.

    Cons

    no upward mobility for estheticians, health benefits could have been better, huge lack of training, lack of communication with management, and favoritism.

    Doesn't Recommend
    No opinion of CEO
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  5. 8 people found this helpful  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager
    Current Employee - Associate Manager

    I have been working at Ulta Beauty full-time (less than an year)

    Pros

    Great environment, fun staff and energy.

    Cons

    Lack of training, very tight payroll.

    Advice to ManagementAdvice

    Focus on educating all of your employees, and allow more payroll. its very hard to serve guest while working on 5 projects and only you and one other associate is on the floor.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Overworked, Not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Miami, FL
    Former Employee - Sales Associate/Cashier in Miami, FL

    I worked at Ulta Beauty part-time (more than an year)

    Pros

    Gratis, samples, 25% employee discount

    Cons

    Unorganized, Not enough hours, Not enough pay for the amount of work done, asked to perform tasks out of job description

    Advice to ManagementAdvice

    Hire cleaning people, Cashiers and Managers are not Maids!

    Doesn't Recommend
    No opinion of CEO
  7.  

    Very high expectations and demands the pay is very low for what is expected their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in Okemos, MI
    Current Employee - Associate Manager in Okemos, MI

    I have been working at Ulta Beauty full-time (more than 5 years)

    Pros

    The best reason to work at Ulta is the gratis is great, and the insurance is amazing as well as being reasonable in cost to the associates.

    Cons

    In order to accomplish all that is expected you have to do a lot of your job on your own time or it is impossible to get everything done. Upper management basically the DM has absolutely no people skills. Store Managers are hired that have no idea how to manage a store very disorganized. There is never enough payroll.

    Advice to ManagementAdvice

    There is no work-life balance with this company. So much is expected with little pay, raises are horrible still doing 10 - 25 cent raises even for managers its embarrassing. Bonus based on sales are set so high almost impossible to meet the sales goals they set to get any kind of bonus.;

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prestige Consultant in Seattle, WA
    Former Employee - Prestige Consultant in Seattle, WA

    I worked at Ulta Beauty part-time (less than an year)

    Pros

    decent gratis, fun trainings, fun customers

    Cons

    lots of drama amongst management and co-workers, no hours, disorganized, poor loss prevention policies

    Advice to ManagementAdvice

    implement better loss prevention policies, create better sense of community among employees, pay more attention to customers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Horrible made me and other employees come to work while we were sick. I worked in prestige cosmetics where we did prom makeup and they forced us to come in with strep and mono. I was so disgusted I quit and they didn't understand.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prestige Sales Associate in Commack, NY
    Former Employee - Prestige Sales Associate in Commack, NY

    I worked at Ulta Beauty part-time (less than an year)

    Pros

    Decent discount. Pretty flexible with hours with students too. Not a stressful working environment either.

    Cons

    Made employees work when they were sick with strep and mono. God only knows how many poor people got contaminated.

    Advice to ManagementAdvice

    Don't make people come to work when they're sick especially when they have doctors notes and hospital documentation.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Better love your team... The phrase "Work-Homelife Balance" in this case is your store being your Homelife!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ulta Beauty full-time (more than 8 years)

    Pros

    The people! Great sense of community. Discount. Gratis. Education through Vendors who really do love their lines. Expansion = opportunity and growth. Decently supportive HR and LP departments.

    Cons

    Too much to do with NO way to do it (no payroll, crap pay = crap employees, etc). Corporate completely out of touch with reality. Put on a show when they come in, yeah everything's just great! Not enough training. Not enough hours. Not enough money.

    Advice to ManagementAdvice

    Do surprise visits. Don't invite the DMs. See what's really happening in your stores. Ask the opinion of store management... They know (and care!)... It would be nice to feel like you cared what they have to say, other than a "culture survey".

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great experience, wonderful place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Task Team Member in Gurnee, IL
    Former Employee - Task Team Member in Gurnee, IL

    I worked at Ulta Beauty part-time (more than 8 years)

    Pros

    The employees that you work with are excellent, the managers were fun and very understanding. I loved getting free makeup and fragrances. I loved being able to try new product and know whats on sale and when. Nice discount days, Love being in charge of the fragrance area, love helping find products they end up really loving!

    Cons

    Your whole paycheck goes to the store, you find everything you want and you buy it! Working the checkout was the worst there was not alot of registers and the customers were very impatient. Onc e they got the InStyles and we had to push it that sucked....

    Advice to ManagementAdvice

    Better training, more perks for staying there. I was there for 8 years and never got much of anything extra!

    Recommends
    Neutral Outlook
    No opinion of CEO

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