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Ulta
2.7 of 5 374 reviews
www.ulta.com Bolingbrook, IL 5000+ Employees

Ulta Reviews

Updated Jun 13, 2013
All Employees Current Employees Only

2.7 374 reviews

                             

32% Approve of the CEO

Ulta President & CEO Chuck Rubin

Chuck Rubin

(130 ratings)

35% of employees recommend this company to a friend
374 Employee Reviews
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stylist part time

Salon Stylist (Current Employee)
Commack, NY

I have been working at Ulta part-time for more than 3 years

Prosstable company, varied work schedual,

Conscommission tiers, no benefits for part timers

Advice to Senior Managementtreat part timers like they are valued.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Indifferent

Associate Manager (Current Employee)
San Diego, CA

I have been working at Ulta full-time for more than a year

ProsUlta has an excellent idea of what they want to accomplish. Unfortunately, it's extremely difficult to fulfill what the corporation wants out of you. Some days I leave feeling like I have an awesome job or a really great shift and others I feel like I'm working in a Nike sweatshop.

If the company took a moment to understand how retail as a whole works, they would succeed.

ConsThis has got to be the most difficult customer I have ever encountered. The guests want their hands held through 6 dollar purchases and won't spend a dime over 10 dollars to get their 3.50 off coupon. Which is why I find it humorous that they can't believe there are 50 employees on the sales floor.
I've never worked in a place that felt so little like a team.
Staying late is frowned upon when you are trying to clean up the disgusting mess of a store. The salon is absolutely filthy and to be honest if state board came to visit, we would be shut down.
I could write an essay on how cutting hours hurts you as a retailer, but it happens everywhere.
But there are massive tasks required of you and if audited, your store will fail.
Customer service seems to be their new focus but I wouldn't say we really give that. It's hard to pass your smile test when you're constantly told you're not doing your job right.

I think there is a lot expected out of each employee which again, this is retail. It's not for everyone. I spent my first 2 weeks of being a manager crying in the back because of how little I knew and how upset customers would get with me.

Honestly I would love to see any corporate employee work a week in one of these stores with the hours they expect us to run on.

My job at Ulta reminds me of that movie Up in the air with George Clooney where you can brig someone in the break down the numbers of how things can work and be possible, but no one understands what you go through working 8.5 hours basically having to beg for your break or even the legally allotted 15 min break in the state of California. My "good days" are the ones that I am not chewed out by a guest and even on the days I feel good about my job I'm reminded of what I'm doing wrong.

Maybe I am just too customer service oriented to work in a company who really doesn't want you to give that.

Advice to Senior ManagementPlease take a week off of your corporate desk and work one week of closing 4 nights a week, being a manager, cashier, tasker, and get out at a reasonable hour with the store looking pristine. You may take a moment to appreciate what we go through on a daily basis and reconstruct your hours arrangement.

Yes, I would recommend this company to a friend

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Great place to advance your career

Salon Designer (Current Employee)
Buffalo, NY

I have been working at Ulta part-time for more than a year

ProsConstant people walking through the door to pick up new clients. Easy to build a clientele and business

ConsHard to "level up" as you need 40+ rebooks months in a row.

Advice to Senior Managementkeep up the good work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Not enough hours

Cashier/Task Associate (Former Employee)
Fayetteville, TN

I worked at Ulta for more than 3 years

Prosco-workers discount merchandise pay location salon

ConsHours management customers inventory stock unorganized

No, I would not recommend this company to a friend

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Ulta salon

Sales Associate (Former Employee)
Fort Worth, TX

I worked at Ulta part-time for more than a year

ProsGood 25% discount, and you get to meet a lot of different, interesting people. I loved working here and I would recommend it to anyone for an entry level position.

Consthe management at the ulta I worked at was very disorganized. None of them seemed to communicate with each other which made everything very chaotic. The store gets very busy very fast, as usually you are the only cashier at the register for a while.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good as long as you have a steady income elsewhere

Task Team (Current Employee)
Nashville, TN

I have been working at Ulta part-time for less than a year

ProsThe discount is nice (25% off), lots of free stuff, flexible with my full time job, and there's room for advancement.

ConsThere is no full time positions with the exception of store manager, assistant manager, and salon manager. The pay is decent, but since your hours can get cut at any time, often times not worth it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good experience

Lead Cashier (Former Employee)

I worked at Ulta part-time for more than a year

ProsI liked working with customers and the people I worked with. Good job to get your foot in the door in cosmetics.

ConsLow pay, and barely any hours, and difficult managers.

Yes, I would recommend this company to a friend

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Good if you are seeking part-time work...

Lead Cashier (Former Employee)
McHenry, IL

I worked at Ulta part-time for more than a year

Prosexperience working with make-up and haircare, was fun at times.

ConsNot much room to advance, holidays were crazy!

Yes, I would recommend this company to a friend

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Ulta

General (Current Employee)
Detroit, MI

I have been working at Ulta full-time for more than a year

ProsFun, free products, room to move up in company

ConsDifficult customers, salon issues, coupon issues

Yes, I would recommend this company to a friend

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Excellent

Anonymous Employee (Current Employee)

I have been working at Ulta part-time

ProsGreat training, super nice staff, fun environment, nice atmophere, easy fun job, learn about many different makeup brands

Consthere are no cons I have seen so far

Advice to Senior Managementnone

Yes, I would recommend this company to a friend

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