Umpqua Bank

www.umpquabank.com

Umpqua Bank Reviews

Updated January 23, 2015
Updated January 23, 2015
70 Reviews
3.4
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Umpqua Bank President, CEO, and Director, Umpqua Holdings and Umpqua Bank Ray Davis
Ray Davis
51 Ratings

Review Highlights

Pros
  • Work-Life Balance, Learning Opportunities, Company Culture, Community Investment (in 5 reviews)

  • Associates are empowered to make decisions without asking permission for everything, which gives us a feeling of ownership and responsibility (in 4 reviews)


Cons
  • My first week 4 people were fired in front of me, including upper management (in 6 reviews)

  • They hire you on as a Universal Associate which means you are a teller (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Umpqua Bank

    Pros

    Great company to work for that actually cares about you as a person

    Cons

    Retirement plan options are slim pickings

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The people are great - The upper management needs to listen to them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Umpqua Bank full-time (more than 5 years)

    Pros

    Innovative
    Great, hard working people
    Different that the norm
    Fast paced

    Cons

    Too much emphasis on growth
    Marketing is everything
    Not enoug attention paid to peope who are closest to customers

    Advice to ManagementAdvice

    SLOW DOWN! Listen to the people who touch the customers. Don't try to sell everyone who walks in the door a new product. Your marketing strategy is great, but it is not the only thing that matters.

    Recommends
    Positive Outlook
  3.  

    Variablity in processes and procedures.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Umpqua Bank

    Pros

    Culture appears to be geniunely upbeat, and motiviating. Have had the opportunity to meet some amazing Legacy Umpqua Employees. The store designs are different than your typically bank. They encourage activity in the branches to draw outsiders in. Some activities I have been privy to are yoga classes, wine tasting events, karoke, and kids pumpkin carving events.

    Cons

    Like I said Legacy employees were great, encompassed culture. Now growing so fast that they are losing that genuine Umpqua Culture. Umpqua has aquired several bank in the last several years and have inherited the culture of other institutions which makes it hard to keep the original Legacy Umpqua Based culture alive. There are great variations in leadership, my area managers had there own little click and were pretty unrelenting to their employees.

    Advice to ManagementAdvice

    Get the culture in check, growing too fast and losing site of what Umpqua was truly about. Know the people who are leading your areas, these leaders are very damaging to the culture you are trying to keep alive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Growth company . Image is everything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Management
    Current Employee - IT Management

    I have been working at Umpqua Bank

    Pros

    Growth, Growth, Growth,....great opportunities for driven to succeed.

    Cons

    Growth, Growth, Growth,....great challenges of not enough time to do the job right the first time

    Advice to ManagementAdvice

    Consider a little more focus on reality of the hard work of building IT foundations instead of focusing on the facade.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I no longer work for Umpqua. If I had known prior to my hiring they bought Stirling and Umpqua would be dissolved

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Associate II in Lynnwood, WA
    Current Employee - Universal Associate II in Lynnwood, WA

    I have been working at Umpqua Bank full-time (less than a year)

    Pros

    Branches are small allowed to be more personal.

    Cons

    Because everyone does the same job "universal associate " it causes extreme competitiveness. Not enough business to meet the goals. Even though they say no pressure no selling wrong. It's highly suggested you upsell everything NO MATTER WHAT. we were micro mgmt. our mgr. wanted to talk to the customer before they left to make sure I SOLD them everything possible. No accountability for personal space people came and went no direction or guidance coworkers cheated to make their numbers. And mgmt did nothing.

    Advice to ManagementAdvice

    Allow seasoned employee to grow. Stop belittling the more mature aged employee. So micro managing. Allow for equal employee treatment. Favoritism was apparent. HR didn't help when enviroment became a hostile work place.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Company info

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Portland, OR
    Current Employee - Analyst in Portland, OR

    I have been working at Umpqua Bank full-time (more than a year)

    Pros

    word life balance, empowerment, work from home days once a week, mergers leading to additional opportunities, culture is good if you can drink the kool aid

    Cons

    leadership, salary, lack of direction in your position, inability of senior management to look at macroeconomics, no bonuses, terrible benefits (2 week vacations?) , layered management structure

    Advice to ManagementAdvice

    benefits need to be competitive, leadership needs to focus on employee growth

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Adherence to culture supercedes best practices and common sense

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Umpqua Bank

    Pros

    Growing company with a lot of acquisitions likley

    Cons

    Anyone who expresses dissenting opinion or doesn't agree with cultural sacred cows is likely to be either sidelined or ousted

    Positive Outlook
    No opinion of CEO
  9.  

    Great development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Associate in Portland, OR
    Current Employee - Universal Associate in Portland, OR

    I have been working at Umpqua Bank full-time (more than a year)

    Pros

    Open communication with exceuttives, Culture

    Cons

    Time off, staffing can be short, none other than those

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Worlds greatest teams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Umpqua Bank

    Pros

    Great coworkers, fun environment to date

    Cons

    Slow technology, loss of culture consistancy

    Advice to ManagementAdvice

    Pick a direction, and have everyone lead by example, in management and with subordinates

    Recommends
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    If you're young and inexperienced in banking world can be a good fit .....not for seasoned professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Universal Associate in Seattle, WA
    Former Employee - Universal Associate in Seattle, WA

    I worked at Umpqua Bank full-time (more than a year)

    Pros

    Culture- Get paid to volunteer and get involved with your community

    Cons

    Lack of formal development options. Company has no structured development plan for associates who work at the branch level for promotion or lateral move. Lack of control over career....branch and district managers have an abnormal amount of discretion and control over associate career growth without clear job performance measurement relatability. Lack of stability... a lot of employee shuffling and turnover

    Advice to ManagementAdvice

    The universal associate position needs more development... how does one gain necessary training or experience to move anywhere else in the company without relocating?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Work at Umpqua Bank? Share Your Experiences

Umpqua Bank

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.