Umpqua Bank Reviews

I worked at Umpqua Bank full-time for more than a year

Pros – Area management as well as management at the Regional level is superb, especially in the Seattle area.

Cons – The incentive plan changes as well as company objectives almost monthly, there really doesn't seem to be a clear direction that executive management has agreed upon.

Advice to Senior Management – Devise a plan...then stick to it.

No, I would not recommend this company to a friend

I have been working at Umpqua Bank full-time for less than a year

Pros – Great culture and benefits, competitive pay

Cons – Not many cons to the company

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Umpqua Bank full-time for more than a year

Pros – Good reputation, solid middle management, great culture (if you can handle the "rah rah rah" mentality

Cons – Limited market share, other divisions weren't as competitive, arrogance

Advice to Senior Management – You have a good story to tell - don't let your arrogance get in the way of that

No, I would not recommend this company to a friend

I have been working at Umpqua Bank part-time for less than a year

Pros – Compensation is great if you are full time

Cons – Only offered part time employment w/o benefits

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Umpqua Bank

Pros – working with great people, both co-workers and clients

Cons – too many to list....but if you like corporate USA and can drink to "kool-aid" this place could be for you! Senior level over promises and under delivers!

Advice to Senior Management – treat the people that actually DO the hard work and that are customer facing WAY better! if it wasn't for these people your bank would not exist!

No, I would not recommend this company to a friend

I worked at Umpqua Bank full-time for more than a year

Pros – At corporate level Umpqua can be a fun company to work for, but at local level experiences will vary depending on market leadership. Avoid big city markets (ie Seattle, San Fran, etc) and you will have a much more positive experience during your employment. There is a great culture with an emphasis on community involvement and new marketing strategies, which didn't translate into the larger markets.

Cons – Advancement is next to impossible because there isn't a clear path or policy which is followed by upper management at local level. Promotions are based on personal relationships rather than performance, and almost all higher paying positions are filled through external hiring in the larger markets. If you aren't hired into the position and pay level desired employees are not likely at achieve same goal through promotion or raises unless willing to move to undesirable area (ie middle of nowhere). Experience in the Universal Associate position is not considered useful by any internal departments within Umpqua or other banks regardless of whatever you are told during the interviewing process. It is 100% a retail position, and candidates will get the exact same experience working at a retail department store. If you are truly looking for a long term career in banking spend a few years getting experience in a more corporate bank (ie Bank Of America, Chase, etc) before looking into Umpqua. You will leave with skills, knowledge, and useful contacts that is truly impossible to attain within Umpqua. In the end you will be better qualified for upper level positions within Umpqua, and you'll have a company on your resume which other potential employers recognize and have confidence in.

Advice to Senior Management – Employees coming into your company entry level as an Universal Associate have no standardized path to promotion. The corporate policy written is subject to unclear and undefined process at local level and the position itself doesn't hold value even within your own internal departments. Employees are better off gaining and developing skills outside of the company to be competitive with external candidates.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Umpqua Bank full-time for more than a year

Pros – Great compensation and outstanding employee benefits

Cons – They went out of business and were bought by Umpqua

Advice to Senior Management – It's the little things that count!

I have been working at Umpqua Bank full-time for more than 3 years

Pros – Company works hard to create a "culture" for employees via online brag blog, encouragment of appreciation, and daily motivational moments. Umpqua also offers 40 hours for community service during the work week. Since the company is rather small and local, it is easy to get in front of management and see who is running the ship.

Cons – Because the company is small, there is not a lot of room for advancement. Managers seemed to be hired or promoted b/c they are friends w/ someone. There is no clear advancement path or explanation as to why certain individuals get promoted or hired. There is also a lot of turn over in many departments, such as technology. There does not seem to be an understanding by upper management as to the importance of technology the process for implementing and maintaning new technology. There are a lot of contradictory technology priorities, and a lot of turn over in technology management.

Advice to Senior Management – Hire an experienced and dedicated CIO, someone who will stick around for 5+ years. Allow that person to evaluate the skills and needs of all the technology managers and clean house, hire, re-organize, whatever it will take to get a stable and competent technology management team. Ensure all departments have a clear advancement path and hire from within!!

Yes, I would recommend this company to a friend

I have been working at Umpqua Bank full-time for more than 7 years

Pros – Work/Life balance, perks, employer benefits.

Cons – Nothing to say here thanks.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Umpqua Bank full-time for less than a year

Pros – Empowerment, Welcoming, Friendly, Community Involved, LGBT friendly with benefits, cares about customers

Cons – Very Conservative (I.E. no facial piercings/tattoos showing), not LGBT supportive with volunteer programs, lower salary

Advice to Senior Management – Possible

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company