UncommonGoods

  www.uncommongoods.com
  www.uncommongoods.com
Work in HR? Unlock Free Profile

UncommonGoods Reviews

Updated August 30, 2014
Updated August 30, 2014
19 Reviews
3.9
19 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
David Bolotsky
5 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY

    I worked at UncommonGoods full-time for less than a year

    Pros

    Upper level management makes a huge effort to make all employees feel like important parts of the team; monthly company-wide lunches to report info, news and updates; intelligent, committed co-workers, great sample sales

    Cons

    During my time there, a director was sometimes stretched too thin, affecting their ability to effectively manage team members and at times creating a tense environment

    Advice to ManagementAdvice

    Most of the time the management effectively directed team members and made great efforts to be transparent and inclusive and give employees autonomy and ownership of projects

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Job For The Holiday Season

    • Comp & Benefits
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UncommonGoods as a contractor for less than a year

    Pros

    The base pay was $13.00 P/H, supervisors were usually available to assist with any issues with caller, and the 40% employee discount off all your final purchase was awesome.

    Cons

    Depending on when you start, the season can be very short. I started in October and was let go in December. You can be let go before the season ends; my last day was on the second full week of December. I was told that employees may be kept on into the new year but that never happened in my case.

    Recommends
    No opinion of CEO
  3.  

    The people are great, but management can do better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UncommonGoods full-time for less than a year

    Pros

    The people are super great to work with. The company values are nice and I personally feel very strong about them.

    Cons

    Always felt like there was a lack of communication. Need to concentrate more on their employees and from what I was told, the pay is below industry standards.

    Advice to ManagementAdvice

    Need to listen to their employees more about the work environment and the future of the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 4 people found this helpful  

    Overworked, Underpaid, on the bottom of the list of worst jobs I have ever held.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY

    I worked at UncommonGoods full-time

    Pros

    Casual dress
    Genuine coworkers
    No decent food options within a 15 minute radius
    Beautiful walk under the freeways after the drug dealers on 4th ave.
    Abundant fly strips during hot summer months to catch those friendly bugs!

    Cons

    Bad location
    zero work life balance
    uncaring, unprofessional managers
    poorly run company

    Advice to ManagementAdvice

    Struggling to be all things to all people and failing at most of it. Senior leadership needs to make a decision to make a profit or make a non-profit. Pie in the sky visions. Teams struggle with 12-13 hour YEAR ROUND days endlessly while upper leadership spends months or longer trying to find the "right fit" in replacement employees. No one is good enough to work there very long. Stop talking about ex-employees to current employees, it only makes us feel like that is going to happen when we leave. There is NO reason corporate needs to stay next to the warehouse, nor is there a reason there cant be satellite office, nor is there a reason not to allow WFH now and then. I would rate this one of the worst places I have ever worked.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Don't work in merchandising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buyer
    Former Employee - Buyer

    I worked at UncommonGoods full-time for more than a year

    Pros

    Good discount, interesting coworkers, fun products, a chance to get a 360 degree view of a business and learn how the customer service/warehouse/marketing/creative happens along with the merchandising.

    Cons

    For the merchandising team, there is no work life balance and there is almost no chance to move up. The company is strangely sexist, one of the only buyers to ever get promoted from assistant to associate to buyer was a man. I have spoken to former female buyers for this company and they confirmed this problem. Almost all top managerial positions are held by white guys. Since the company explicitly wants to be socially responsible and liberal, this is ironic. Pay is EXTREMELY low, well below competition. When I worked there, managers were abusive and nothing was ever done about it.

    Advice to ManagementAdvice

    To attract the best people, you need to pay them better and actually offer them the opportunity to move up. There is high turnover because there is no reason for anyone to stay because you don't learn anything that can help you in buying someplace else and you get paid $20k less than you would make at another company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Goodness Is Common

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Brooklyn, NY
    Former Employee - Customer Service Representative in Brooklyn, NY

    I worked at UncommonGoods full-time for less than a year

    Pros

    Good Pay, Brooklyn Based Business, Gift Cards Given To Employees, A Lof of American, Manufactured Goods, Public Transportation Accessible

    Cons

    Although there is a lot of year round staff members, the Job is most likely going to be a Holiday seasonal opportunity.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Ok for seasonal part-time, wouldn't want to work here any longer than that.

    Former Employee - Seasonal Customer Service Representative  in  Brooklyn, NY
    Former Employee - Seasonal Customer Service Representative in Brooklyn, NY

    I worked at UncommonGoods part-time for less than a year

    Pros

    Flexible shifts, solid pay, relaxed environment, friendly staff/co-workers, opportunity to work future seasonal shifts, thorough paid training, lots of bonuses

    Cons

    unorganized scheduling, some supervisors weren't knowledgeable,

    Advice to ManagementAdvice

    work on the cons

  9.  

    Great company with Great Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UncommonGoods full-time for less than a year

    Pros

    -Nice Co-workers, great hourly wage,Cool environment, Great 40% discount, incentives for coming to work on time, Company Lunches, free computer use, community oriented (charity minded) company.

    Cons

    The worst thing about this job is that it's seasonal. Although you are told from the beginning that the job will not last past the holiday rush, it still stings to know that you will be let go. If you are lucky, you will be kept past the seasonal rush, but there is no guarantee that you will be hired permanently. This means that one fine day, out of the blue, you will be told that your last day is sometime soon. No stability. Some folks come to work for UG season after season and are passed up to join the "elite" team of the year-round workers. The bummer is that you get to see what the year-round benefits look like (the basic stuff that is rare now-healthcare, 401-k, bike credit/benefits. I am serious. There is a bike benefit package or something) but you don't get to have it. Even if you work harder than anyone else it feels like a permanent position is an urban myth. Very frustrating. I don't believe I will ever work another seasonal position again unless I am in between a rock and a SHARP, thorny hard place.

    Advice to ManagementAdvice

    The company is cool and unusual, but this stands in the way of profits. To be competitive, it would be great to give some thought to marketing to average people and literally showing then WHY they need that unique table. Proving or suggesting at least is better then waiting for someone to just randomly bump into the website. ALSO- DAVE-listen up: stop behaving aloofly to the seasonal employees. You are cold. Although you have a personal orientation where you speak to us it still seems rehearsed. Telling people that you don't take a salary is not humble. Let people call you humble-do not seek it.

    Recommends
    Positive Outlook
  10.  

    Very nice and willing to provide guidance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Packer  in  New York, NY
    Former Employee - Packer in New York, NY

    I worked at UncommonGoods as a contractor

    Pros

    Calm, supportive, fun environment, good training

    Cons

    Can get a little mundane after awhile

    Doesn't Recommend
    Neutral Outlook
  11. 2 people found this helpful  

    Best job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Lead  in  Brooklyn, NY
    Current Employee - Customer Service Lead in Brooklyn, NY

    I have been working at UncommonGoods full-time for more than a year

    Pros

    There is a ton of communication happening. All employees are sent the management meeting notes, there are quarterly financial reviews with the CEO, and weekly department meetings. Questions and feedback are welcomed at all levels of the company and credit is given where it's due. If I'm having a hard time with something I know that my supervisors and managers will listen to me and help me through it. I haven't been told 'no' when there's something I want to try. Even though some of my ideas failed, I wasn't chastised for it. Instead, I was asked how I wanted to address the problem in a different way. I, like almost the entire team, started as a seasonal employee and I was one of the fortunate few that were kept on year-round. I appreciate that they took a chance on me and I love that I'm being encouraged to learn new things (we all did an Excel training course that lasted for 6 months) and look for ways to improve everything we do for our customers.

    Cons

    We go from having a very small year-round team to a very large seasonal team, which can be stressful. It's hard to learn 100+ new names and faces and provide feedback and coaching to each one. The review process (360-degree reviews) is time-consuming and I'm not sure how valuable it is.

    Advice to ManagementAdvice

    The CS team is doing some amazing things but they often aren't mentioned in company meetings. We've made our customers incredibly happy and that should be celebrated openly and often.

    Recommends
    Positive Outlook

Worked for UncommonGoods? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.