Underwriters Laboratories Reviews

Updated June 17, 2015
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3.4
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Approve of CEO
Underwriters Laboratories President and CEO Keith E. Williams
Keith E. Williams
15 Ratings

Pros
  • There is a very good work/life balance (in 33 reviews)

  • A company that works to improve public safety (in 12 reviews)

Cons
  • Senior Management cares only about (in 11 reviews)

  • Very poor HR department; poor career advancement opportunity; too much beauracracy (in 9 reviews)

More Pros and Cons

23 Employee Reviews

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  1. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in West Babylon, NY
    Former Employee - Business Analyst in West Babylon, NY

    I worked at Underwriters Laboratories full-time (More than 10 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    It "was" a great company to work for. Great work/life balance, great benefits, great people.

    Cons

    Company not #1 in their league anymore. Instead of changing with the times and improved their business to be competitive, they elected to lay off the hard working great people that made the company succeed over the years. To this day current employees fear for that "tap on the shoulder" to be laid off. Such a shame.

    Advice to Management

    Correct your business, start at the top to make your much needed changes for a better UL.


  2. a look at ul.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Underwriters Laboratories full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    It great to work vast knowledge base of the many engineers and support staff.

    Cons

    Not doing enough to keep customers.

    Advice to Management

    Look at the big picture.


  3. Good place to start a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melville, NY
    Current Employee - Anonymous Employee in Melville, NY

    I have been working at Underwriters Laboratories full-time

    Pros

    Great people to work with on a daily basis

    Cons

    The work gets procedural. Lots of changes happening at a time.

    Advice to Management

    Try to be more competitive with salaries


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Project Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Engineer in Melville, NY
    Current Employee - Project Engineer in Melville, NY

    I have been working at Underwriters Laboratories full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good life/family balance. Can work from home when needed (snow days, docs appts, etc.).

    Cons

    Lack of promotions. No career direction. Low pay.

    Advice to Management

    Help you engineers with their career path.


  6. An excellent learning experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Project Engineer in Melville, NY
    Former Employee - Associate Project Engineer in Melville, NY

    I worked at Underwriters Laboratories full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a company of PEOPLE. The work to life balance is incredible. The work is not stressful and it can be fulfilling. There is a ton of training classes internally to take. If you do not like where you are in the company, you can transfer to a different department. This is a global company, so if you would like to relocate there is a possibility.

    Even as this company has become for profit, their values and morals for creating a safer world have not slipped. This is a company of values and morals, and it's ingrained in them.

    Cons

    Personal growth is stagnant. Your career is set out as soon as you join. (This is not necessarily a bad thing, it really depends what type of person you are) Any career jumps faster than expected will not come within 8-10yrs of employment here(and usually involves changing departments). Salary is not very competitive with the engineering field as a whole. The job is not complicated, this means anyone can do it. There are a multitude of engineering roles filled by non engineers, we just call them "project handlers"

    This company is a little confused as to what they would like to become. BUT there is one thing for sure, this CEO wants to make the world a better place.

    Advice to Management

    Create a competitive environment where people feel they can work hard and be compensated for it. This company is no longer a not-for-profit. Yet the mentalities have stayed. All of that aside. The managers care about their workers. (This is not all of them, but a great majority).

    If you're lucky enough to work under Jerry M tell him I said hi!! =D


  7. A wonderful place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Project Engineer in New York, NY
    Former Employee - Associate Project Engineer in New York, NY

    I worked at Underwriters Laboratories full-time (More than 10 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The job has flexible hours and you work with a lot of great people. The office is nice and the location is good.

    Cons

    A lot of the management lacks management skills and our corporate office does not communicate important information in a timely manner.

    Advice to Management

    Listen more


  8. Senior Project Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Engineer in Melville, NY
    Former Employee - Senior Project Engineer in Melville, NY

    I worked at Underwriters Laboratories full-time (More than 10 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Staff is professional, friendly and great people to work with. Home and work balance has been good with flex hours but recently management wants more and more and giving less and less.

    Cons

    Upper management is making decisions based on profit. Changed to a for profit culture which held back raises for 3 years.

    Advice to Management

    Its not all about the money.


  9. Helpful (4)

    No raises because there's no money....and there won't be for a long time because no one in management knows how to lead.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Handler in Melville, NY
    Former Employee - Project Handler in Melville, NY

    I worked at Underwriters Laboratories full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Peers are nice for the most part. They really tolerate a great deal of unacceptable behavior at all levels so if you can ignore bizarre / bipolar behavior you will be ok. Just be a "yes" man or woman and you will do fine.

    Cons

    This company is 120 years old and they were not for profit for 115 years. They are not equipped to handle functioning in a for-profit environment. A bunch of lazy, slackers with a tremendous sense of entitlement abound here. It can be quite a toxic environment and will really get to you if you let it.

    Advice to Management

    CLEAN HOUSE!!!! Stop promoting people based on relationships. Have managers that are leaders NOT micro-managers. Get with the times by promoting women, stop allowing the men in management to oppress the women.


  10. Helpful (4)

    Believe in the Mission, But Too Many Changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Project Engineer in Melville, NY
    Current Employee - Associate Project Engineer in Melville, NY

    I have been working at Underwriters Laboratories full-time (More than 5 years)

    Approves of CEO
    Approves of CEO

    Pros

    Great people to work with in a relaxed atmosphere. The safety certification service UL provides is invaluable to the products we use daily! Career opportunities available...if you seek them out.

    Cons

    1) A Lot of Changes: So many changes in policy and practices over the years that much of the time UL comes full circle to the original process.
    2) Promotions are difficult (at least in my experience): Not necessarily a con, but you must specifically develop an action plan with your supervisor during goal setting and specifically indicate that a promotion and subsequent salary increase (don't fall for the old "title change" trick) as a result of meeting or exceeding the goals.
    3) Compensation: Payscale.com shows UL as paying 4% below market. If you've been at UL for a while, chances are your salary at your position is probably lower than what a new hire Engineer to UL in the same position would get (Glassdoor is great for updated salary info!). Now if the new hire is getting 4% below market, you can imagine what the long timer is getting. Its because the salary increase are either minisule or far between, but in order to be competitive in the market, the new hire is paid more. More consideration should be given to those who have endured the 'cons" mentioned for so long.

    Advice to Management

    - Change is good, but not just to say you did it. Have a clear path and objective in mind. Too often it seems like UL is "testing" out some new process only to do away with it shortly thereafter.
     - Make salaries transparent. I should have a right to know at least what the average salary for my position as well as others for both promotional discussions, personal motivation, and fair practice. One shouldn't be underpaid, while another in the same position is paid more


  11. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Handler I in Melville, NY
    Former Employee - Project Handler I in Melville, NY

    I worked at Underwriters Laboratories full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Their public-safety mission is second to none. Good benefits package and work-life balance including flexible hours. The friendly atmosphere is filled with people who are passionate about their work.

    Cons

    Their training leaves much to be desired. You pretty much have to learn as you go. In time you do catch on.



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