Underwriters Laboratories

  www.ul.com
  www.ul.com

Underwriters Laboratories Reviews

Updated November 20, 2014
Updated November 20, 2014
177 Reviews
3.1
177 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Underwriters Laboratories President and CEO Keith E. Williams
Keith E. Williams
110 Ratings

Review Highlights

Pros
  • Additionally this company allows for a great work life balance (in 32 reviews)

  • The staff at UL are dedicated to the company mission of public safety and are great to work with (in 12 reviews)


Cons
  • Senior management seems to not understand the core process (although this is getting better now) (in 10 reviews)

  • Not a lot of career advancement opportunities (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good until the reorganization and layoffs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Underwriters Laboratories full-time (more than 8 years)

    Pros

    Great opportunities to work the many different industries

    Cons

    Senior management doesn't communicate honestly with their reports.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Good experience with a lot to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern - Hourly in Fremont, CA
    Current Employee - Intern - Hourly in Fremont, CA

    I have been working at Underwriters Laboratories as an intern (less than an year)

    Pros

    Good work environment, higher ups always care about how you are doing.
    A lot of autonomy, you are trusted as a co-worker.

    Cons

    Have varying shifts, if you have the grave shift, the work is very monotonous and will put you to sleep.
    A lot of staff don't seem to be motivated and are only getting through each day and barely fulfilling their requirements.

    Advice to ManagementAdvice

    Could be more organized in the hiring process. They hired too many interns during the summer of 2014 and had to cut back hours.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Technician
    Current Employee - Lab Technician

    I have been working at Underwriters Laboratories full-time

    Pros

    Good coworkers, decent benefits, and interesting projects.

    Cons

    Management needs to do a better job listening to their employees.

    Advice to ManagementAdvice

    Listen to your employees and get a better understanding of labs.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Stepping Stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Underwriters Laboratories full-time (more than an year)

    Pros

    There is a very good work/life balance

    Cons

    There is way too much management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    okay for a stepping stone job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lab Technician in Northbrook, IL
    Former Employee - Lab Technician in Northbrook, IL

    I worked at Underwriters Laboratories full-time (more than 3 years)

    Pros

    comfortable work conditions, personal laptop, fixed work hours

    Cons

    repetitive projects, too many meetings, low pay, slow promotion, an engineering company that specializes in obsolete technology

    Advice to ManagementAdvice

    stop over glorifying small achievements and over-killing small issues.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Great and rewarding experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Project Engineer in Northbrook, IL
    Current Employee - Associate Project Engineer in Northbrook, IL

    I have been working at Underwriters Laboratories full-time (more than an year)

    Pros

    Flexible schedule was nice. It was a great learning environment.

    Cons

    It seemed as if there were "chosen" people that got the larger and more visible projects, unfairly.

    Neutral Outlook
    No opinion of CEO
  8.  

    Listen to ideas, building for the future on the software development side

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Nashville, TN
    Current Employee - Software Developer in Nashville, TN

    I have been working at Underwriters Laboratories full-time (more than 3 years)

    Pros

    Managers are open to ideas to make coding and the process better. There isn't much territorialism.

    Care about employees. Provide a lot of learning opportunities, especially through UL University.

    Cons

    None, really. Maybe a bit corporate in some of the structure, but the office is comfortable and new.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good working balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Intern in Northbrook, IL
    Current Employee - Tax Intern in Northbrook, IL

    I have been working at Underwriters Laboratories as an intern (less than an year)

    Pros

    Colleagues are very friendly. All team members always go out for lunch. Even VP of the department is willing to have lunch with other employees.

    Cons

    Lots of work. Work overtime. We need more staff on our department. But our department is growing. Hope everything would be better and better.

    Advice to ManagementAdvice

    Management need to be more well-organized. Even there is regular meeting and tracking process. But it would be more effective to log in working hours on each project.

    Recommends
    Approves of CEO
  10. 4 people found this helpful  

    Directionless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Staff Engineer
    Current Employee - Senior Staff Engineer

    I have been working at Underwriters Laboratories full-time (more than 10 years)

    Pros

    Fantastic staff who care about making products safer and helping their clients succeed. Vacation allowance is good. UL still pays for staff to obtain Professional Engineers License. Lots of exposure to different technologies. Good stepping stone for new engineers.

    Cons

    Work is micromanaged from the top down. Staff are managed through fear. Continuous layoffs. UL was a family oriented company, but unfortunately is not so anymore. Work-life balance is poor.

    Advice to ManagementAdvice

    1. Stop worrying about making your bonus for the year and start thinking about the future of our company. Bonus structure not geared towards the long term strength of the company. Encourages late year cost cutting (october layoffs 3 yrs running) to boost profits so that upper management's bonus (multiple of base salary) is maximized.

    2. Support our Brand. Its a great brand, but the average consumer just thinks its just some government mark on the product. I am really tired of trying to explain to friends and family what we do. ETL is killing us in consumer goods sector because the consumer doesn't know to look for the UL Mark. Continue to ignore the consumer out our peril.

    3. Focus on the mission. If you forgot, it's Safety. Credit card transaction security is not Safety...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Chicago, IL
    Former Employee - Project Manager in Chicago, IL

    I worked at Underwriters Laboratories full-time (more than 3 years)

    Pros

    Good work environment. Very good co-workers

    Cons

    Leadership values $ over people.

    Advice to ManagementAdvice

    Take care of your people and the $ will take care of itself

    Recommends
    Negative Outlook
    Disapproves of CEO

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