Underwriters Laboratories Reviews

Updated April 15, 2015
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3.2
210 Reviews
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Underwriters Laboratories President and CEO Keith E. Williams
Keith E. Williams
124 Ratings

Pros
  • Additionally this company allows for a great work life balance (in 33 reviews)

  • The staff at UL are dedicated to the company mission of public safety and are great to work with (in 12 reviews)

Cons
  • Senior management seems to not understand the core process (although this is getting better now) (in 11 reviews)

  • Not a lot of career advancement opportunities (in 9 reviews)

More Pros and Cons

Employee Reviews

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  1. Platform Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Platform Engineer in Cupertino, CA
    Former Employee - Platform Engineer in Cupertino, CA

    I worked at Underwriters Laboratories full-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work is fun here. Everyone is very constructive and works to solve problems as a team. Would love to go back to this team some day.

    Cons

    I do not think there is any Con for this workplace. People are very understanding and are open to suggestions.

    Advice to Management

    Just keep the good work going. You are doing an amazing job by far. I am sure all employees are happy there.

  2. Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Underwriters Laboratories

    Pros

    Great mission and passion for growth

    Cons

    Hold people more accountable for business results

  3. Decent company with average pay, flexible working hours, significant stress on revenue production

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Engineer
    Current Employee - Senior Project Engineer

    I have been working at Underwriters Laboratories full-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Depending on which group and individual you work for, there is a lot of flexibility when it comes to work hours. If you need to take care of your family or other personal business, you can work weekends or after hours to make up the time, on a limit basis and with the approval of your supervisor. Decent pay and benefits, company pride's themselves on being middle of road when it comes to compensation and benefits.

    Cons

    Since going "For Profit" status with the IRS, all management has been very critical of revenue performance. the focus has shifted from quality services to speed of services (to bill client's sooner than waiting for a quality product). Significant stress and threats of layoffs if segment or business unit does not succeed. Lots of bureaucracy and too many layers of management.

    Advice to Management

    Reduce the levels of management from 6 to 4 and let the revenue generating staff do their job with less interference, reduce the bureaucracy of SOPs and audits and focus more on automation of certification process.

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  5. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Contractor - Regulatory Chemist in Westmont, IL
    Current Contractor - Regulatory Chemist in Westmont, IL

    I have been working at Underwriters Laboratories as a contractor (less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Emphasis on learning new skills and programs

    Cons

    Easy going pace. Wish it was more challenging.

    Advice to Management

    It would be good to do some team building events/meetings.

  6. Company Trying to Remake Itself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Underwriters Laboratories

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Reputation for safety standards is superior.

    Cons

    Lower profits put pressure on the wrong employees to come up with the number.

    Advice to Management

    Get back to basics.

  7. Okay for entry level position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Underwriters Laboratories

    Pros

    Flexible time, nice office - foosball

    Cons

    Pay is not that competitive

  8. PROJECT Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Underwriters Laboratories full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Working at UL teaches job skills that can lead to a career in compliance engineering. It is a positive and rewarding experiance.

    Cons

    There are constant changes in organizational structure thar are difficult to keep up with. Global aquisitions have changed workplace dynamic.

    Advice to Management

    Pick a single strategy and stick with it for a long period. Take advice from line managers seriously and implement positive changes.

  9. Helpful (1)

    Old Company Struggling for Relevance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Business Manager in Northbrook, IL
    Current Employee - Global Business Manager in Northbrook, IL

    I have been working at Underwriters Laboratories full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The company's great history, iconic brand and human-centric mission are the best things about it. There are a lot of dedicated staff people who care about the mission and getting things right.

    Cons

    There is a lot of lip-service paid to things like company culture, innovation, leadership, etc. and not so much commitment and follow-through on those things. It's tough to change and to become more market-oriented and competitive and the leadership doesn't seem to demonstrate enough commitment to these things to be convincing to the broader staff.

    Advice to Management

    Get comfortable with what you aren't comfortable with. Check egos and entitlements at the door and stop just trying to survive today while sacrificing the future in the process. The company was created by the founder taking a bold stance on things in an uncertain world, and so courage really needs to be essential for any company leader.

  10. Helpful (2)

    Great co-workers, extremely poor work ethics (possibly illegal)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Underwriters Laboratories

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    1) Ability to make up hours instead of taking a whole day off
    2) Great co-workers

    Cons

    1) Manager of lab I worked in clearly didn't care about the concerns I brought up, about being untrained to perform certain experiments
    2) One technician explicitly told me to just claim that a test passed before even conducting it.

    Advice to Management

    Please listen to your employees, if they have the decency and courage and to come to you with concerns then you must hear them out and actually care!

  11. Good company, great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Specialist in Cincinnati, OH
    Former Employee - Field Specialist in Cincinnati, OH

    I worked at Underwriters Laboratories full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great salary, ok benefits, nice company travel.

    Cons

    Downsizing and resizing at the present time.

    Advice to Management

    Hold on too your talent.

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