Underwriters Laboratories Reviews

Updated March 17, 2015
203 reviews filtered by
  • Any Location
  • Any Job Title
3.1
203 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Underwriters Laboratories President and CEO Keith E. Williams
Keith E. Williams
122 Ratings

Pros
  • Additionally this company allows for a great work life balance (in 33 reviews)

  • The staff at UL are dedicated to the company mission of public safety and are great to work with (in 12 reviews)

Cons
  • Senior management seems to not understand the core process (although this is getting better now) (in 11 reviews)

  • Not a lot of career advancement opportunities (in 9 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Good company, great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Specialist in Cincinnati, OH
    Former Employee - Field Specialist in Cincinnati, OH

    I worked at Underwriters Laboratories full-time (more than 5 years)

    Pros

    Great salary, ok benefits, nice company travel.

    Cons

    Downsizing and resizing at the present time.

    Advice to ManagementAdvice

    Hold on too your talent.

    Recommends
    Positive Outlook
  2. PROJECT Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Underwriters Laboratories full-time (more than 3 years)

    Pros

    Working at UL teaches job skills that can lead to a career in compliance engineering. It is a positive and rewarding experiance.

    Cons

    There are constant changes in organizational structure thar are difficult to keep up with. Global aquisitions have changed workplace dynamic.

    Advice to ManagementAdvice

    Pick a single strategy and stick with it for a long period. Take advice from line managers seriously and implement positive changes.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Old Company Struggling for Relevance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Business Manager in Northbrook, IL
    Current Employee - Global Business Manager in Northbrook, IL

    I have been working at Underwriters Laboratories full-time (more than 5 years)

    Pros

    The company's great history, iconic brand and human-centric mission are the best things about it. There are a lot of dedicated staff people who care about the mission and getting things right.

    Cons

    There is a lot of lip-service paid to things like company culture, innovation, leadership, etc. and not so much commitment and follow-through on those things. It's tough to change and to become more market-oriented and competitive and the leadership doesn't seem to demonstrate enough commitment to these things to be convincing to the broader staff.

    Advice to ManagementAdvice

    Get comfortable with what you aren't comfortable with. Check egos and entitlements at the door and stop just trying to survive today while sacrificing the future in the process. The company was created by the founder taking a bold stance on things in an uncertain world, and so courage really needs to be essential for any company leader.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful

    Great co-workers, extremely poor work ethics (possibly illegal)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Underwriters Laboratories

    Pros

    1) Ability to make up hours instead of taking a whole day off
    2) Great co-workers

    Cons

    1) Manager of lab I worked in clearly didn't care about the concerns I brought up, about being untrained to perform certain experiments
    2) One technician explicitly told me to just claim that a test passed before even conducting it.

    Advice to ManagementAdvice

    Please listen to your employees, if they have the decency and courage and to come to you with concerns then you must hear them out and actually care!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Facilities
    Current Employee - Facilities

    I have been working at Underwriters Laboratories

    Pros

    Don't have to do a lot of work for your pay. People who work there are all friendly. Benefits are ok. match 4% of your 401k

    Cons

    Don't except to move up in the company. They seem to lay off people then higher new people at a lower pay vs promoting within the company.

    Advice to ManagementAdvice

    Use the talent that you have here working already. Let multitasking people multitask and pay them what they are worth. Some of us can do more work then 3 people here at the slow pace they set.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Transforming very slowly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Director in Northbrook, IL
    Former Employee - IT Director in Northbrook, IL

    I worked at Underwriters Laboratories full-time (more than 5 years)

    Pros

    Tremendous mission - Public Safety. Great training opportunities at all levels, especially leadership. Great people who are highly dedicated to doing their jobs and making the world a safer place. Very flexible work environment.

    Cons

    Politics and bureaucracy have increased extensively during the current CEO's tenure. Leadership issues at the very top and the CEO moves very slowly to deal with them. One senior leader in particular is in his third role, has never communicated what he was going to do, and has never accomplished anything in any of the roles except for getting the opportunity to move to another role. Very dysfunctional and a concerning lack of accountability.

    Advice to ManagementAdvice

    Clean house even more than what has been done. Articulate a clear strategy and hold individuals accountable to attain their goals. Stop org changes which only result in buying leadership another 18-24 months before being questioned, with the result always being another org change.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Public safety mission - very poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Underwriters Laboratories full-time (more than 10 years)

    Pros

    Public safety mission - challenging work - great co-workers - benefits are adequate - salary is adequate - good engineering staff

    Cons

    Too many layers of management. Sales group is a waste of money. Too many managers from aquisitions are put in top management positions.

    Advice to ManagementAdvice

    Remove at least 2 layers of management - never put managers in top management positions without first making sure they understand the company business and culture.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    A lot of potential but a low moving ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid Level Manager in Northbrook, IL
    Current Employee - Mid Level Manager in Northbrook, IL

    I have been working at Underwriters Laboratories full-time (more than 10 years)

    Pros

    Recently converted to For-profit so a competetive mindset is starting to fill in.

    Cons

    Old not for profit dominated Managment staff set in their entitlement ways. Lack of accountability at the top. Multi year restructuring is confusing to staff

    Advice to ManagementAdvice

    Stop trying to be all things to all the world and focus on what UL is good at. Enough already.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. UL is a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Northbrook, IL
    Current Employee - Engineer in Northbrook, IL

    I have been working at Underwriters Laboratories

    Pros

    Sense of family
    Great pay
    Awesome work environment

    Cons

    None!
    Such a great company!

    Recommends
    Positive Outlook
    Approves of CEO
  11. so so

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Underwriters Laboratories

    Pros

    flexible hours, good clients, little paperwork

    Cons

    overworked, a lot of driving

Underwriters Laboratories Photos

lab test area

+ Add Photo

Work at Underwriters Laboratories? Share Your Experiences

Underwriters Laboratories

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.