UniFirst Reviews
Updated Jan 18, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 40 ratings Employees say it's "OK" |
CEO Rating
Based on 28 ratings
Chairman, President, and CEO |
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Pros
A lot of flexibility
good benefits
no micromanagement
Cons
Unreasonable quota
to much elephant hunting
Advice to Senior Management
less paperwork
Pros
Management is 110% commited to making you better. They offer many incentives to motivate and reward accordingly. Management constantly innovates new sales techniques and ways to manage the job and finds ways to reduce stress. My managers were always there when I needed a questioned answered. Yes, it is a large corporation but never once did I feel like a number. Everyday on the job is different, it keeps you on your toes. The training is indepth. It's a great position and company to become a well rounded sales representative. The tools for sucess are there, simly utilize them. You have the ability to get everything you want from this job and more. I would recommend the job an entry level sales representative.
Cons
The job can take a toll on your work/ life balance. A lot of time is put in but it is up to you in order to properly manage it. Reaching your weekly numbers is a high priority, this can be stressful.
Pros
The training and ability to make a lot of money is there with the right attitude and work ethic. The recruiters that will be aware of you because of Unifirst is great bonus. The pay structure for commission is good as well. For this location, focus on what you can control instead of what you can't. Until they service, Sales and the CSR work out their miscommununication service won't be to much different than Cintas, Aramark and the rest of them.
Cons
The Amount of busy work that is focus on takes away from the selling aspect of the business. At this location, there needs to be better communications within sales and service and the CSRs. Resulting in a dropped ball when installing an account. Not good when trying to separate yourself from the competition.For this location, focus on what you can control instead of what you can't. Until they service, Sales and the CSR work out their miscommununication service won't be to much different than Cintas, Aramark and the rest of them.
Pros
Great managers, awesome culture, Good pay/commission, benefits, challenging job, promote from within, strong ethics, continuous and useful training
Cons
Lots of travelling, can sometimes be a grind
Advice to Senior Management
Keep up the good work. Continue to change processes and keep things interesting. Your help and involvement is much appreciated. Your style of managing makes for an environement that is relaxed but not complacent.
Pros
The only good thing I got out of woriking at Unifirst was my customers. I made alot of good friends, they really appreciate the effort you put into the job.
Cons
All I got to say is that if you have a choice to work somewhere else, DO IT!!! If you need to take the job just do it as a stepping stone to get to something better. I have read how people write about the pay being great, bull #$@%. If you add all the hours you work, your are lucky to make minimum wage. The two years that I worked there I saw so many people come and go, especially outside sales men. Their life time its approximately 6 months to a 1 year with the company. Some of them do make it a bit longer, but its not because of choice. If the economy was not as bad as it is, they would get the hell out. The managent its really bad, especially at the Mcallen, Texas plant. Your are constantly getting threats about how you are gonna get fired if you dont hit your numbers. It is a very phisycal and stresful job. I was very fortunate to move to a way better place, I would never even consider working there again.
Advice to Senior Management
Mr. Croatti you have alot of good employees working at Unifirst, you need to provide them with good leadership. When I first got hired at Unifirst, one of the first things they do is show you Aldo Croatti's video. It talks about the visions he had and how he cared about his employees. Well all that is gone the moment the video ends.
Pros
We have the best benifits in the industry. More than ample opportunity for advancement. You just have to be willing to work don't show up here if your self motivated and have a very strong work ethic
Cons
Long hours in the service department but I guess that's why e make the big bucks. Can't complain about our place
Advice to Senior Management
Be more hands o. And for god sakes hop on a truck once in a while and remember what it ws like to be an RSR
Pros
good company, tough industry well compensated
Cons
Tough sale really earn the business you work towards
Advice to Senior Management
be involved not just available
Pros
I am very thankful to have had the opportunity to work for the Unifirst Corporation. As one of the leading Industrial Uniform and Facility Service providers in North America, Unifirst offers second to none sales training and management support. As a young sales professional with little to no direction or experience and only the extreme desire to succeed in the sales arena at my disposal, Unifirst presented an opportunity to me. At first I was very skeptical of the company because of the reviews I was coming across, but I decided to take the position and looking back have no regrets of my decision. From day 1 Unifirst fed me an unlimited amount of sales strategies and knowledge, trained me to execute, and provided all of the tools necessary to achieve limitless results in the field. Unifirst not only offers an insurmountable database of proven sales strategies but is also not going to shy from treading uncharted waters of which they will provide continued monthly corporate training sessions to keep you moving with the rest of the company. On a smaller scale, The Unifirst business model breaks down into over 200 locations nationwide, this provides a local relationship with a company that has National recognition and supports its’ employees as such. Particularly in the Pittsburgh region, I was extremely pleased to learn that my Sales Manager had started with the company in the same position as me and worked his way to become a President’s Club sales representative. A great teacher and mentor, he was always willing to listen to my frustrations, give them immediate attention, and work with me on how to overcome them. I would recommend the Unifirst Corporation to any business professional seeking the tools to help sharpen your skills in the sales arena while being provided backing and support from a growing billion dollar company.
Cons
There is a lot of pressure to meet and exceed your goals not only in sales numbers but in weekly prospecting numbers. Over time the pressure can seem to be overbearing but if you take it in the chin and push hard management will see your efforts and the resultes will come without doubt.
Advice to Senior Management
Provide a more clear understanding of the ramp up goals and where the representative is currently with ramp up on a weekly basis. Discover a unique agenda for each rep, we are not all the same and one schedule may not work well for others.
Pros
Free time is plentiful, no micro managing
Cons
Poor management
Poor commission structure
Surprise meetings
Advice to Senior Management
Get organized
Pros
having customers who stand behind you when you give good service
Cons
no communication, many promises broken, no support
Advice to Senior Management
start keeping your good people not just the ones that are political ass kissers

