UniFirst Reviews

Updated September 20, 2014
Updated September 20, 2014
237 Reviews
3.2
237 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
179 Ratings

Review Highlights

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here (in 12 reviews)

  • Good sales training material and now I'm just trying to fill a 20 word minimum (in 11 reviews)


Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good (in 13 reviews)

  • average sales rep tenure is less than 2 years meaning you don't have any mentors to help you along (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work/Family atmosphere!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Springfield, MO
    Current Employee - Customer Service Representative in Springfield, MO

    I have been working at UniFirst full-time for less than a year

    Pros

    AWESOME team atmosphere!!! Working here has made it easier for me to be a working mom. I have steady hours that allows me to drop off, and pick up my kids from school/daycare. I love that I get along with all my co-workers whether office staff, sales, service, or production. Working here has brought me a lot closer to my family because I am not missing out on those little moments that I was with my last job. UniFirst is a family, and working here a short amount of time I have been welcomed in to.

    Cons

    I guess its all depends on the person, and I haven't ran into anything that I would be consider a CON.

    Advice to ManagementAdvice

    MANAGEMENT should be just that!!!! They should be able to hold their employees accountable. Being friends on social media, and outside of work makes it harder to hold that employee accountable.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great to company to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at UniFirst full-time for more than 5 years

    Pros

    UniFirst is a great company to work for. They like to promote from within if at all possible. Wonderful training programs. Great company to get your food in the door for business to business sales.

    Cons

    You must work long hours during the week and also put in more time on the weekends to truly be successful.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great sales training to improve your professional career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Boston, MA
    Former Employee - Sales Representative in Boston, MA

    I worked at UniFirst full-time for more than 3 years

    Pros

    Provides great sales training. Base pay plus commission, and benefits are good for a person just beginning their professional career

    Cons

    Success and good culture depend a lot on sales manager. Turnover is very high, and it seems if you do not want to advance to management they want you to leave. Lots of promises made before actual decisions are made.

    Advice to ManagementAdvice

    Do not share information with your representatives unless you know you will follow through with your promise.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    overall was enjoyable as a rep. the people are what make the company enjoyable to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative  in  Warwick, RI
    Former Employee - Outside Sales Representative in Warwick, RI

    I worked at UniFirst full-time for more than a year

    Pros

    The right management and the job is pretty good. If your selling you are left alone. Hit a bad streak and the sirens are going off left and right.

    Cons

    No pay increases as a rep. 2 years with the same salary is BS. When asked about raise, was told to sell more..

    Advice to ManagementAdvice

    Take care of your people that are making you look good. Uniform industry is very cut-throat and the few that make it need to be rewarded for it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    A poor career choice.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Sales Representative  in  Austin, TX
    Former Employee - Sales Representative in Austin, TX

    I worked at UniFirst full-time for less than a year

    Pros

    The employees do really support each other is just about everyway you can imagine. On a local level one could not ask for better support. The fridge benefits are wonderful, too.

    Cons

    I my 25 years in sales UniFirst does not have a marketing advantage in their Industry. Regional level Management needs better support from Corporate Senior Management. Sales experiences a 60% turnover. Marketing support will not provide the technology that streamlines order entry or CMR accuracy.
    National Accounts has little success in establishing National Accounts.

    Advice to ManagementAdvice

    Travel with local sales reps to get a better understanding of what tools are needed in the field.
    Provide better sales tools especially in the form of new technology and Order Entry.
    Update Sales Training that will provide sound methods to earn new business faster.
    Expand your product offerings to be more competitive.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Great job for a year fix.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative  in  Norfolk, VA
    Current Employee - Outside Sales Representative in Norfolk, VA

    I have been working at UniFirst full-time for more than a year

    Pros

    Weekly salary plus commssions.Benifits tranining.

    Cons

    Most customers are in a contract for years and you can not sell untill it runs out.You wont make the salary you think because of this.(commissions)

    Advice to ManagementAdvice

    Getr out of the 80's mind set.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    UniFirst: The Right Fit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UniFirst full-time

    Pros

    Great family like atmosphere with everyone striving for the same goals; competitve results-oriented culture with rewarding bonus compensation tied to strong performance; company values are in the right place; excellent benefit package; extensive Corporate/upper management training and assistance readily available; offers the best products in the industry; very innovative and always searching for ways to improve; stresses promoting from within; if you are internally motivated and work hard producing results, you will be rewarded.

    Cons

    Long hours and traveling makes work-life balance difficult; service locations are staffed thin often leaving themselves short-handed in case of turnover/sickness; many of the jobs are difficult/frustrating at times; vacation policy could be updated

    Advice to ManagementAdvice

    Continue to innovate, listen to feedback from all Team Partners not just managers, remember how we got here and don't strive away from the Core Values!

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great Place to Work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Management
    Current Employee - Sales Management

    I have been working at UniFirst full-time for more than 3 years

    Pros

    Incredible opportunities for the right individual. Work Hard and you will succeed!

    Cons

    Work life balance and amount of vacation time given in compensation package

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    A great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Plant Manager  in  Stockton, CA
    Current Employee - Plant Manager in Stockton, CA

    I have been working at UniFirst full-time for more than 10 years

    Pros

    Great atmosphere to work in, if you work hard you do get rewarded for it. Lots of oppertunities within the company if you desire it.

    Cons

    It's a corporation, people need to rememeber that, If you can not handle it then do not go to work for one.

    Advice to ManagementAdvice

    Keep taking care of ouremployees.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Production

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operator  in  Owensboro, KY
    Former Employee - Operator in Owensboro, KY

    I worked at UniFirst full-time for more than a year

    Pros

    Ok job for a high school drop out or an elderly person.

    Cons

    Low pay, high turn over, a lot of favoritism by supervisors and team leads

    Advice to ManagementAdvice

    Go union!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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