UniFirst Reviews

Updated April 14, 2015
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3.2
316 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
238 Ratings

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here (in 16 reviews)

  • There are great training programs in place for each position to help you succeed; it is up to you to take advantage of it (in 13 reviews)

Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good (in 19 reviews)

  • Every single sales rep hits a wall around 39-52 weeks and have to push through it (in 18 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    Helpful (6)

    If you follow the program and work hard you will be successful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at UniFirst full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    UniFirst is a family oriented company that cares about it's employees. Their services are easy to sell with due to the long tenure and quality of service provided by their service teams. The company has an excellent training program that focuses on helping not selling. I never felt like I was taking advantage of a prospect, but that I was actually making a difference for their business. Great opportunity for advancement especially if you have a willingness to relocate.

    Cons

    The hours are long if you are doing your job right, but it is all reflected in your paycheck. The first year is very tough and you will be tested, but if you can make it through you will have a solid career. This is a fleet service company so only the larger holidays are recognized and there is little vacation time.

    Advice to Management

    For a company who keeps their employees for many years, it should consider providing more benefits earlier on. For instance you must work for the company for 7 full calendar years before earning your third week of vacation, which is a long time. Most companies provide this benefit at year 5 max.

  2. Incredible Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at UniFirst

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training, Career advancement and work life balance.

    Cons

    Not a perfect company but everyone works hard at constant improvement

    Advice to Management

    Keep developing talent and grooming it for future responsibilities.

  3. Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at UniFirst (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great for entry level sales reps. training

    Cons

    High turnover if you are an average performer

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. route sales rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UniFirst

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good benefits and growth opportunities.

    Cons

    A lot of turn over in certain positions.

  6. Very fast paced company need to be able to adapt quickly to new ideas and be a pro at time management. Lots of fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Burlington, VT
    Current Employee - Sales Representative in Burlington, VT

    I have been working at UniFirst full-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay, reimbursements, the opportunities to meet new people and learn about different markets.

    Cons

    If your not good with time management, this would be a con for you

  7. Outside Sales Rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Knoxville, TN
    Current Employee - Outside Sales Representative in Knoxville, TN

    I have been working at UniFirst (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Excellent Training and will open future doors with employment in the like or different industries.

    Cons

    Objectively, look at how the top is structured, it's run by family and their families and friends, not us. They don't care at the top of the Ivory Towers, even though they put on a good face by being on "Undercover Boss." If they truly cared, they would ask themselves, why SO MUCH TURNOVER? Start with where they are wrong and missing it first and stop the revolving door and just putting warm bodies in to fill a slot. People come on board bringing their families and children who look to them for support, not a bunch of unnecessary stress and Corporate always blaming someone other than themselves. Wake up and smell the crap you're trying to sell everyone else, but won't take the medicine yourselves. Get out of the Ivory Throne and out of your hard working provided mansions and see, taste and experience what we go through and how gracious you all should be for the extravagant lifestyles, we provide you all up there in Ivory Town!

    Advice to Management

    Read above Cons and take it as you wish but it is the cold hard facts. C.E.O.'s can be replaced everyday but sales make the clock tick and turn. Maybe the share holders and Board members will see through things and make the changes necessary that will make our company more human.

  8. "Can be burnout city"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Columbus, GA
    Current Employee - Outside Sales Representative in Columbus, GA

    I have been working at UniFirst full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay is decent and benefits kick in after a couple months.

    Cons

    Commissions are average and residuals are non existent even if you lock in a 5 plus year agreement.

    Advice to Management

    Change it up on the sales side a bit and let your properly trained reps sink or swim.

  9. Route sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UniFirst

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Bonuses are great fellow drivers share a bond

    Cons

    Lots of push from non experienced management

    Advice to Management

    Better training for all managers

  10. Great Company to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UniFirst full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You are the only limit to your growth potential. Great benefits and opportunities to those who get involved and put in the effort. Great values and training programs.

    Cons

    Long hours sometimes but however most of the time this is your own doing should this happen.

    Advice to Management

    Better salary. Looking at competitors we seem to be on the lower end of the pay scale.

  11. Helpful (2)

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Service Manager in Kenner, LA
    Former Employee - District Service Manager in Kenner, LA

    I worked at UniFirst

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I really enjoyed working there. As a District Service Manager, the job involves a lot of moving parts. Customer service is a key component, but you have to pay attention to the logistics, as well. The pay is decent, with a pretty decent bonus program. The company has a lot of employee related incentives and perks. The travel, if you are required to so, was minimal and completely covered by the company.

    Cons

    At the time, it required a lot of long hours. I only left because of the time away from my family. As I understand it, the company has streamlined some of its operations, through the use of computers, and that has reduced the time significantly.

    Advice to Management

    It would help to have an extra route man at each branch (supervisor).

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