UniFirst

  www.unifirst.com
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UniFirst Reviews

Updated August 19, 2014
Updated August 19, 2014
229 Reviews

3.3
229 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
173 Ratings

Review Highlights

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here (in 12 reviews)

  • Good sales training material and now I'm just trying to fill a 20 word minimum (in 11 reviews)


Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good (in 13 reviews)

  • average sales rep tenure is less than 2 years meaning you don't have any mentors to help you along (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great experience...Hard work...Hope to use as a stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Montgomery, AL
    Current Employee - Sales Manager in Montgomery, AL

    Pros

    Good benefits after the first year, solid company, very stable, family atmosphere, great product quality, very intense training for new sales employees, many opportunities for promotion and career growth.

    Cons

    Sales goals are the same regardless of where you are located in the country. No consideration of differences of market location, size, etc. Good ole boy network tends to run strong in certain areas.

    Advice to ManagementAdvice

    Pay attention to the market. By allowing the market size, location, etc. determine the sales goals, your reps will be more successful and therefore more satisfied and motivated. The thought process that if you are not meeting your goals then add another sales rep is not always the answer.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    To make a decent living be ready to commit 60 hours a week

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    Pros

    You can make a decent living if you are a driven self-starter. Many of the corporate selling skills training are geared toward beginning sales reps. Hence the short tenures of true hunters.

    Cons

    Everything is based on activities, so as long as you understand you are being tracked hourly not a big deal. If you are a selling machine but have tree bad weeks you will be written up.

    Advice to ManagementAdvice

    Increase incentives and some fun perks for reps and they will stay longer. The revolving door is not because they don't want to work, its because they are not incentifyed

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great company to word for over the last 2yrs

    Cons

    N/A I love being employed here but long hours

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good experience in the delivery industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver  in  Ocala, FL
    Former Employee - Delivery Driver in Ocala, FL

    Pros

    The co-workers were nice and the pay was OK.

    Cons

    The hours are long and the day starts very early in the morning.

    Advice to ManagementAdvice

    Listen to the employees for ways to make the company a better place to work.

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    If you want a rewarding, fulfilling career, start here but don't finish here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant and Current Job Seeker  in  Columbia, SC
    Current Employee - Sales Consultant and Current Job Seeker in Columbia, SC

    Pros

    Average pay, but bonus structure is awesome.. definite 6 figure income potential (and I'm very close to that level) decent company benefits,
    sales support at corporate level is excellent, in the beginning there is no family/work balance because they push you so hard to reach goals, but the first year it tends to get a little easier.

    Cons

    Only 5 sick days per year, vacation doesn't accrue so that first year is a nightmare and no time off;
    local management consists of large egos but small brains, I believe they bleed Unifirst green;
    average sales rep tenure is less than 2 years meaning you don't have any mentors to help you along. The quality ones get out, the rest stay and become the property of Ron Croatti.

    Advice to ManagementAdvice

    Increase the pay for the 1st year to compensate for the lack of vacation, time off and excessive hunting required that first year. That's the only way you are going to keep quality people. The management in place is not the answer to the new hire retention and success.
    Promotions should be based on actual knowledge outside the uniform world, not the YES people. Get some new blood in the organization or you will not surpass the bigger players, Cintas and Aramark.
    Unifirst washes clothes.... that's it. It's very simple. Tell your management in place they don't have a medical degree and they aren't solving cancer or world hunger, they are delivering clean clothes to working people. I think they have forgotten that once they too were working people with a family.
    RON CROATTI, IF YOU REALLY LIVE THE VALUES OF YOUR FATHER ALDO, DON'T GIVE LIP SERVICE, REALLY MEAN IT.. UNIFIRST DIDN'T GAIN SUCCESS OFF THE BACKS OF THEIR CLIENTS, IT WAS BECAUSE OF THEM.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Good place to work, must sell business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Birmingham, AL
    Current Employee - Sales in Birmingham, AL

    Pros

    Work schedule stays pretty much the same. Monday thru Friday!

    Cons

    Company values are best bar none. Compensation could be better but acceptable.

    Advice to ManagementAdvice

    Allow employees who are self starters to spend less time in the office and more time in the field in order to close more business. Better compensation or more of a mileage allowance than what is the standard.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Given a REAL Chance to grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    Pros

    Sales support and education. Experienced sales rep in office as a mentor. Patient Sales Manager, Engaged Regional and Supportive GM!

    Cons

    iPad education has been spotty. The introduction of the iPad to the sales force without the sales managers having one made learning a bit harder than it should have been.

    Advice to ManagementAdvice

    Corporate decisions should be made with each territory in mind. Things in the South are different than the North.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great place to start and grow your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager  in  Floral Park, NY
    Former Employee - Sales Manager in Floral Park, NY

    Pros

    The sales training is second to none. They make sure you understand the sales process before sending you out in the field. There is a huge opportunity to make a ton of money for this company. They have a great compensation package for anyone looking to start in sales. The products that your pushing are tangible items, and probably some of the best product in the industry. They love to promote from within, if you interested in a career and not a job, this is the company for you. Great support for the sales organization, tons of resources to help with your success. Amazing work life balance! I would recommend working here to anyone!

    Cons

    Don't focus so much on the little things, focus on the results that are coming in.

    Advice to ManagementAdvice

    Keep pushing to sell larger accounts!! This will get our people paid and to President's Club. Provide the sales force with any resources they need to get the job done.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great place to work, tons of opportunity for growth and learn

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Training, base salary, promotion opportunity, resources provided, size or the overall corporation, overall learning experience with tenured management team

    Cons

    High turnover if you are not succeeding. Lots of focus on administrative tasks instead of overall process

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Outstanding organization to be a part of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative  in  Wilmington, NC
    Current Employee - Outside Sales Representative in Wilmington, NC

    Pros

    Best sales training available in any occupation. Management is more than eager for your success, Unifirst as a company knows your success is their success.

    Cons

    Maybe one to many Vidcons.

    Recommends
    Positive Outlook
    Approves of CEO

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