UniFirst Reviews

Updated September 12, 2014
Updated September 12, 2014
237 Reviews
3.2
237 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
179 Ratings

Review Highlights

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here (in 12 reviews)

  • Good sales training material and now I'm just trying to fill a 20 word minimum (in 11 reviews)


Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good (in 13 reviews)

  • average sales rep tenure is less than 2 years meaning you don't have any mentors to help you along (in 8 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    To make a decent living be ready to commit 60 hours a week

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at UniFirst full-time for more than 3 years

    Pros

    You can make a decent living if you are a driven self-starter. Many of the corporate selling skills training are geared toward beginning sales reps. Hence the short tenures of true hunters.

    Cons

    Everything is based on activities, so as long as you understand you are being tracked hourly not a big deal. If you are a selling machine but have tree bad weeks you will be written up.

    Advice to ManagementAdvice

    Increase incentives and some fun perks for reps and they will stay longer. The revolving door is not because they don't want to work, its because they are not incentifyed

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    ABSOLUTE NIGHTMARE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Fort Myers, FL
    Former Employee - Sales Representative in Fort Myers, FL

    I worked at UniFirst full-time for more than a year

    Pros

    good entry level sales position to learn the ropes and prep for your next job. which wont be that far away when you see how much you hate it there. Gm is a generally good guy. Family man. I generally believe he wants the best for his people.

    Cons

    This is from what I have experienced myself, cant speak for others:

    The sales manager is the worst manager/leader/person that I've ever worked under.

    off color remarks about race, sex, drugs. profane disgusting language, intimidation by management, constant threat of losing your job, constant talk about personal issues among sales reps.

    if you have a family, forget it, you drive them nuts after 3 months due to the stress and anxiety that management puts people through. Revolving door of reps in and out. No credit given for good work.

    special favors given to one rep in the office, a generally horrific place to call work, no recourse if you have a legitimate complaint, constant HR issues arising every single day.

    Horrible. No other word comes close.

    Advice to ManagementAdvice

    take a hard look at your branch

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Short term job with decent pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at UniFirst full-time for more than a year

    Pros

    Decent base salary. Commission structure could be better. Sales reps are pretty helpful.

    Cons

    Lack of management involvement makes gaining new business difficult. Training program doesn't help with the product, only with the process. Not a long term job. 1-2 years max. Takes 6-16 weeks to get paid on a sale.

    Advice to ManagementAdvice

    Be involved. know the difference between a leader and a boss. Managers at this company are in the boss category.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UniFirst full-time

    Pros

    great company to word for over the last 2yrs

    Cons

    N/A I love being employed here but long hours

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good experience in the delivery industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver  in  Ocala, FL
    Former Employee - Delivery Driver in Ocala, FL

    I worked at UniFirst full-time for less than a year

    Pros

    The co-workers were nice and the pay was OK.

    Cons

    The hours are long and the day starts very early in the morning.

    Advice to ManagementAdvice

    Listen to the employees for ways to make the company a better place to work.

    Recommends
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    If you want a rewarding, fulfilling career, start here but don't finish here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant and Current Job Seeker  in  Columbia, SC
    Current Employee - Sales Consultant and Current Job Seeker in Columbia, SC

    I have been working at UniFirst full-time for more than a year

    Pros

    Average pay, but bonus structure is awesome.. definite 6 figure income potential (and I'm very close to that level) decent company benefits,
    sales support at corporate level is excellent, in the beginning there is no family/work balance because they push you so hard to reach goals, but the first year it tends to get a little easier.

    Cons

    Only 5 sick days per year, vacation doesn't accrue so that first year is a nightmare and no time off;
    local management consists of large egos but small brains, I believe they bleed Unifirst green;
    average sales rep tenure is less than 2 years meaning you don't have any mentors to help you along. The quality ones get out, the rest stay and become the property of Ron Croatti.

    Advice to ManagementAdvice

    Increase the pay for the 1st year to compensate for the lack of vacation, time off and excessive hunting required that first year. That's the only way you are going to keep quality people. The management in place is not the answer to the new hire retention and success.
    Promotions should be based on actual knowledge outside the uniform world, not the YES people. Get some new blood in the organization or you will not surpass the bigger players, Cintas and Aramark.
    Unifirst washes clothes.... that's it. It's very simple. Tell your management in place they don't have a medical degree and they aren't solving cancer or world hunger, they are delivering clean clothes to working people. I think they have forgotten that once they too were working people with a family.
    RON CROATTI, IF YOU REALLY LIVE THE VALUES OF YOUR FATHER ALDO, DON'T GIVE LIP SERVICE, REALLY MEAN IT.. UNIFIRST DIDN'T GAIN SUCCESS OFF THE BACKS OF THEIR CLIENTS, IT WAS BECAUSE OF THEM.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Given a REAL Chance to grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at UniFirst full-time for more than 3 years

    Pros

    Sales support and education. Experienced sales rep in office as a mentor. Patient Sales Manager, Engaged Regional and Supportive GM!

    Cons

    iPad education has been spotty. The introduction of the iPad to the sales force without the sales managers having one made learning a bit harder than it should have been.

    Advice to ManagementAdvice

    Corporate decisions should be made with each territory in mind. Things in the South are different than the North.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good place to work, must sell business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Birmingham, AL
    Current Employee - Sales in Birmingham, AL

    I have been working at UniFirst full-time for more than 3 years

    Pros

    Work schedule stays pretty much the same. Monday thru Friday!

    Cons

    Company values are best bar none. Compensation could be better but acceptable.

    Advice to ManagementAdvice

    Allow employees who are self starters to spend less time in the office and more time in the field in order to close more business. Better compensation or more of a mileage allowance than what is the standard.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great place to work, tons of opportunity for growth and learn

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UniFirst

    Pros

    Training, base salary, promotion opportunity, resources provided, size or the overall corporation, overall learning experience with tenured management team

    Cons

    High turnover if you are not succeeding. Lots of focus on administrative tasks instead of overall process

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great place to start and grow your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager  in  Floral Park, NY
    Former Employee - Sales Manager in Floral Park, NY

    I worked at UniFirst full-time for more than 3 years

    Pros

    The sales training is second to none. They make sure you understand the sales process before sending you out in the field. There is a huge opportunity to make a ton of money for this company. They have a great compensation package for anyone looking to start in sales. The products that your pushing are tangible items, and probably some of the best product in the industry. They love to promote from within, if you interested in a career and not a job, this is the company for you. Great support for the sales organization, tons of resources to help with your success. Amazing work life balance! I would recommend working here to anyone!

    Cons

    Don't focus so much on the little things, focus on the results that are coming in.

    Advice to ManagementAdvice

    Keep pushing to sell larger accounts!! This will get our people paid and to President's Club. Provide the sales force with any resources they need to get the job done.

    Recommends
    Positive Outlook
    Approves of CEO

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