It is a small company with a "family" atmosphere. It is a good solid product with a solid client base. We also just received the contract for a large conglomerate of cancer treatment hospitals. The pay, benefits and vacation/holiday time is excellent. The fact that most of the employees have been there 10 years or more is a testiment to how good the company is.
Again, it's a small company, so the employees must wear a lot of hats. You aren't just an engineer, you may also be asked to train or do support. Some may see this as a con, I see it as being more invaluable. There isn't much room for promotion within the company either, since it is so small. The building is old, but we have just opened a new floor that is modern and beautiful. Negative comments may be from people that felt they were going to come in, take over and move to the top, without "paying their dues".
Advice to Management
Have regular meetings to let the company know what is on the horizon. Be open to enhancement suggestions from people that work with the clients on a daily basis and see a trend.
The product is a very sound product and easy to install and use. They have a very small but stable client base. A lot of the employees have been there from the beginning and are very knowledgeable about the product. They have high KLAS ratings and the clients seems to like the system. Company is privately owned so it is not beholding to alot of share holders like private equity firms. The location in St Louis is good for travel to and from so the expenses are very reasonable and also the housing market is very reasonable compared to west coast locations.
The office environment is like working in a morgue. The company does not expend money to make the appearance more pleasing. The CEO is considered a tyrant and does not really know how to do business deals. He thinks he is the smartest and most gifted person their is and clearly he is not since they have had only one sale in the last year or so. Small minded mentality from the Senior execs. Too afraid of change so they stay the same as the other competiors move right on buy and they refuse to believe they need to change to compete in the market. Some of the SR management needs to go for the company to grow but the CEO refuses to let them go. CEO often mistates numbers to publications and misleads how well the company really is. He thinks this is no problem. He refuses to put any money into marketing to promote the company and it is his way or the highway. Which is a same because they could really take a big chunk out of the market if they didn't have such a buffoon running the company. The VP has insecurites as she will not share any information as knowledge is power. Sales is not allowed to do any demo or do anything with clients as the VP has a strong hold on everything with the company so I guess she would qualify as CEO II
Advice to Management
It's time for a change and get over your insecurities and share information with everyone. You need to change and meet the new market or you will not get another sale.
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