Union Bank N.A.

  www.unionbank.com
  www.unionbank.com

Union Bank N.A. Reviews

Updated October 10, 2014
Updated October 10, 2014
257 Reviews
3.1
257 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Union Bank N.A. President & CEO Masashi Oka
Masashi Oka
116 Ratings

Review Highlights

Pros
  • Union Bank is a good place to work for where they value work-life balance and employee goals (in 24 reviews)

  • Very good benefits with exception of their health insurance, which it is extremely expensive (in 15 reviews)


Cons
  • Upper management will use their level to intimidate (by using mind games) the folks below them (in 16 reviews)

  • As new senior management was brought into the ITG department, the morale has hit rock bottom (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fantastic culture and a lot of upside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Union Bank N.A.

    Pros

    Benefits package has got to be one of the most competitive out there. They are very solid on 401k as well as still offering a pension plan. There were also just a bunch of little perks that popped up here and there.
    Great culture and friendly people
    A lot of upside as they seek to grow and expand across the country
    IT was great: I don't know if I was just lucky to not face a lot of IT issues, but the few I had were resolved quickly and efficiently.

    Cons

    The expansion seems like it is moving along a little slowly. They are Japanese owned which means they tend to be very cautious, which can be a good thing to an extent but also makes it so that some initiatives take forever to implement.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Union Bank N.A.

    Pros

    People there are all friendly

    Cons

    The bank is relatively small

  3.  

    Good college job to survive without being pressured to become a full time banker.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Redondo Beach, CA
    Former Employee - Teller in Redondo Beach, CA

    I worked at Union Bank N.A. part-time (more than an year)

    Pros

    Decent pay with little to no experience, relatively easy job sitting indoors with Air Conditioning, free coffee, very nice and old school environment.

    Cons

    Micro-management since there are so many different levels above being a teller.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Lots of potential, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Relationship Banker in Sacramento, CA
    Former Employee - Senior Relationship Banker in Sacramento, CA

    I worked at Union Bank N.A. full-time (more than 5 years)

    Pros

    Branch manager was awesome!!!! Benefits are great!!! Still offers a pension

    Cons

    Extreme disconnect with upper management! Lots of talk with not much action. Northern region in the greater Sacramento area is the red headed step child of the conman.

    Advice to ManagementAdvice

    Open your eyes and stop playing bank executive!!!! Get to know your employees and listen to them. Almost every employee is unhappy there and has nothing good to say about the company. Keep your employees happy and stand beside them not over them and you will see a great work environment and the bank you strive to be!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    going thru a merger-not so pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Jersey City, NJ
    Current Employee - Analyst in Jersey City, NJ

    I have been working at Union Bank N.A. full-time (more than 5 years)

    Pros

    decent commute, good hours. I like working in Jersey City

    Cons

    extremely short staffed. The people I work with are horrible

    Advice to ManagementAdvice

    replace people when they resign -it's not fair to the staff

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Zero leadership, DIY approach to everything, committed to mediocrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA

    I have been working at Union Bank N.A. full-time (more than 3 years)

    Pros

    I work with tremendously nice people and have found it to be common thread throughout the bank. Compensation is decent. Training is so-so but it is encouraged wherever you can get it.

    Cons

    Nothing works like it should in this organization. Just getting small tasks done -- such as ordering supplies or a computer or whatever -- is a royal pain because of the 1990's platforms and applications in place. Corporate Directory isn't even correct, so you can't find people when you need help. Japanese culture rotates CEO every three years or so and as a result, the CEO's emphasis is on making Tokyo happy rather than building a great culture, listening to employees, or truly improving the organization beyond making it more profitable. The Retail arm is run by a bunch of monkeys with more ego than intelligence, so it's little wonder the retail biz is floundering. Every department is its own silo because leadership at the highest levels doesn't know how to look at the big picture. It's a joke to think that this bank will ever be in the Top Ten (which is its aspiration). It can't get out of its own way. It does an employee survey every year but hides the majority of the results from the employees because employees always lambaste management -- and then the bank states the same goals every year in "response" to the survey results. In other words, it pretends to care what employees are saying but in fact, it does not care at all. Actually, it doesn't know how to change.

    Advice to ManagementAdvice

    Stop talking *at* employees and instead, take a good look at everything that's broken (and there is A LOT that's broken), then actually *do* something to improve

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Not what it used to be. Turning into WF.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Union Bank N.A. full-time (more than 3 years)

    Pros

    The knowledge and culture of the employees who have been there for over 10 years and their willingness to help their colleagues.

    Cons

    They got rid of pension plan and other benefits. Turning into WF. Management keeps on shifting direction as Pres/CEO changes every 3-4 years. The culture has changed for the worse. Top performers and best employees leaving.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Senior Relationship Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Union Bank N.A. full-time (more than 3 years)

    Pros

    Good benefits, decent pay, friendly co-workers, loyal-based clients and plenty of recognition if you surpass sales goals. Sales goals are attainable, but you need to work hard, it isn't an easy job.

    Cons

    Poor career path development, technology is old and there are so many systems that you forget which you need to use, incentive plan changes more than once per year, bankers are pulled into so many directions and are expected to know about many different products in detail. Business partners are not very good and they encourage hiring externals rather than promoting within.

    Advice to ManagementAdvice

    Create a clear career path for commercial lending, home mortgage and invests. Create a training platform to promote people from within,
    Update out technology, it takes away time from sales people and we could be more productive
    Increase sales bonuses even if that means lower base salary, this only encourage lazy bankers to keep just doing the minimal and get paid well

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Excellent company for self starters!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Relationship Banker in Everett, WA
    Former Employee - Senior Relationship Banker in Everett, WA

    I worked at Union Bank N.A. full-time (less than an year)

    Pros

    Management is super flexible with activities, as long as you show results. I wasn't micromanaged at all and was motivated to do better every day. They pay well for the little that's expected of you.

    Cons

    Not the place for a new banker who has no connections or clients to ask for referrals. You can't sit at this bank and wait for business to walk in. You must be prepared to pound the pavement.

    Advice to ManagementAdvice

    Upper management in retail banking is solid. They don't need to change in my opinion.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company to work for with opportunity for career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President, Finance in Los Angeles, CA
    Current Employee - Vice President, Finance in Los Angeles, CA

    I have been working at Union Bank N.A. full-time (more than 8 years)

    Pros

    Great company to work for if you looking for career growth and lots of change. Depending on your position and manager, you may have flexible work options including telecommuting. The bank has a strong leadership team and they communicate regularly to all employees on company-wide conference calls. There is 401(k) matching, educational reimbursements, participation in WageWorks, and the cost of the medical benefits feels to be on par with other banks. There is a good internal career site that is updated frequently and a published list of bankwide guidelines that help create a common basis for performance reviews.

    Cons

    Although there is currently many career growth opportunities within the company, company policy limits how much your salary can increase per pay grade preventing internal candidates to fully realize the market rates for their skill sets. This creates frictional unemployment and causes an outflow of talented people. Also, 401(k) matching could greater to be on par with other financial institutions.

    Advice to ManagementAdvice

    I think we would like more opportunities to meet and hear career stories from upper management, even if its in a large group setting.

    Recommends
    Positive Outlook
    Approves of CEO

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