Uniqlo

www.uniqlo.com

Uniqlo Reviews

Updated January 22, 2015
Updated January 22, 2015
96 Reviews
2.5
96 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Uniqlo Chairman, President and CEO Tadashi Yanai
Tadashi Yanai
21 Ratings

Review Highlights

Pros
  • The people working there are really nice and the 30% discount you get is really nice (in 12 reviews)

  • Understanding of customer service (in 5 reviews)


Cons
  • Working long hours, customers has no common sense, so in the end staff have to suffer (in 11 reviews)

  • Work life balance is terrible, they expect Uniqlo to be your life (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    One of the best companies to work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Uniqlo full-time (less than an year)

    Pros

    Great Discount! Hard work never goes unappreciated! Plenty of opportunity to grow especially with the company growing so rapid!

    Cons

    Communication is key and there is a lot of opportunity for improvement in this area for some stores. The retention rate for employees drops during the busiest times of the seasons. We need to find some solution for this issue.

    Advice to ManagementAdvice

    Perfect close should be declined on the eve's of Christmas, Thanksgiving, and New Years. This year was CRAZY! Please try to hear associates and supervisors opinions on what they can do to improve the stores environment and sales it helps with keeping them involved with the store.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Advanced Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Uniqlo

    Pros

    You gain skills to help you later in life. Like working in groups and under pressure.

    Cons

    The politics needed to advance is not worth it. No matter how good you are they will always pick the popular one to get the peomotion. If you are not willing to sell your soul, do not apply

    Advice to ManagementAdvice

    Care a bit more about your associates

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Been about 9 months

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate in San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA

    I have been working at Uniqlo part-time (less than an year)

    Pros

    The 30% discount is nice.
    Almost all associates, supervisors, and managers are decent people to work with.
    The 1 hour lunch is nice.

    Cons

    You are expected to keep up the company's standard as if it were your life.
    There are several occasions where our shifts were either cut during the slower months or extended during holiday hours.

    Advice to ManagementAdvice

    Find more capable and willing associates, supervisors, and managers to uphold the standards you aim to maintain. Overt strictness is obviously not the answer either.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Could be better

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uniqlo

    Pros

    You gain experience, learn how to interact with other employees and customers

    Cons

    Most customers are rude, pay doesn't match the amount of work you do

  6.  

    Excellent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Boston, MA
    Current Employee - Sales Associate in Boston, MA

    I have been working at Uniqlo part-time (less than an year)

    Pros

    Management pushes you to do your best
    High standard, visually and for helping customers
    Friendly co-workers
    Good pay with frequent review-based increases
    Nice products
    Decent employee discount
    Very flexible scheduling

    Cons

    Wish the discount was better
    (Sometimes) Hard to meet the visual standard (i.e. folding/color arrangement)
    General "people problems" that you'd find in any other job (not really a con, just a fact of life)

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor in New York, NY
    Former Employee - Customer Advisor in New York, NY

    I worked at Uniqlo part-time (less than an year)

    Pros

    I worked at Uniqlo for almost a year but decided to quit to go back to school full-time. Great people and excellent company values. 30% employee discount at all Uniqlo stores. They have employee evaluations every 3 months and promote you based on your performance not by seniority.

    Cons

    They hired a lot of people and some people were slacking off, while a few of us worked really hard to meet their standards.

    Advice to ManagementAdvice

    Management should keep an eye on who really works and promote them, not the ones they get along with.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It was very very Cool environment to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor/Sales Associate in New York, NY
    Former Employee - Customer Advisor/Sales Associate in New York, NY

    I worked at Uniqlo part-time (less than an year)

    Pros

    Nice decent pay
    All black everything hehe lol
    Fun
    Okay

    Cons

    Meet goals
    Coworkers
    Management
    Lack of hours after the season over

    Advice to ManagementAdvice

    Please try to communicate with you former employees when there is an issue, problem
    or a concern.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Worst Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uniqlo

    Pros

    Compensation is ok, for trade of your soul.

    Cons

    No one cares about happiness of the employee. Management avoids eye contact and no one speaks to each other. Extremely unfriendly and cold environment. 12 hour work days are normal and you feel more and more worthless and sad about life as time goes by.

    Advice to ManagementAdvice

    Show a little more excitement and don't take your anger and anxiety out on your employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in New York, NY
    Current Employee - Sales Associate/Cashier in New York, NY

    I have been working at Uniqlo

    Pros

    Co workers makes it all worth it.

    Cons

    Bad management
    Management don't appreciate your hard work

    Advice to ManagementAdvice

    Stop favoritism

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    I have been working at Uniqlo part-time (less than an year)

    Pros

    Meet different types of people

    Cons

    Stand for hours at a time with only one break
    Management belittling constantly
    Massive miscommunication

    Advice to ManagementAdvice

    Calm down. Please try to treat employees like equals. If you see someone misbehaving, okay talk to them, but don't assume everyone is misbehaving when they might not be, it is extremely upsetting and morale crushing. Also try to insist on building a team, otherwise what is anyone really doing there except paying their bills and being miserable? Also don't tell me that keeping the store neat is important then when I do it tell me I'm just kind of floating around not doing anything. The miscommunication is appalling. I literally count down the minutes until the end of my shift (and I too often can't leave on time) go home almost every time stressed and unhappy. Don't get me wrong, some managers/supervisors are perfectly decent people and encouraging, it's the other half that really make me just want to forget my bills and quit! (There is no balance between them. They're either very nice or very mean.) I came in all starry eyed and really excited about the company and having a job and learning new skills and making new friends, but every day is a bigger challenge than should be and it's completely disheartening.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Uniqlo Photos

Uniqlo Kensington High Street (Photo thanks to Geograph user Paul Farmer, Some Rights Reserved)
Uniqlo (Fifth Ave Flagship (Photo thanks to Flickr user JasonParis, Some Rights Reserved)

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