Uniqlo Reviews

Updated April 24, 2015
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2.6
122 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Uniqlo Chairman, President and CEO Tadashi Yanai
Tadashi Yanai
31 Ratings

Pros
  • The people working there are really nice and the 30% discount you get is really nice (in 12 reviews)

  • Understanding of customer service (in 5 reviews)

Cons
  • Working long hours, customers has no common sense, so in the end staff have to suffer (in 11 reviews)

  • Work life balance is terrible, they expect Uniqlo to be your life (in 6 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uniqlo

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great co-workers, management are understanding, good discount, lean a lot of different things, good pay, get raises, store is clean, able to grow the company

    Cons

    sometimes disorganize about what happend in the store

  2. Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Uniqlo part-time (More than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Get 30% duscount and able to take anyday of when put in ahead of time and as much as 2 weeks off

    Cons

    Bad management, makes you leav later than your schedule when closing. Very strict on lateness. Even if it's the train

  3. A good foundation to build on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate (A2) in Staten Island, NY
    Former Employee - Retail Sales Associate (A2) in Staten Island, NY

    I worked at Uniqlo part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tons of training, with the expectation that you will be able to self-manage.

    Cons

    While transitioning into corporate is -possible-, it's very difficult. Hours for floor associates can be slim sometimes.

    Advice to Management

    Look for ambition in your floor associates, see if you can help them get to the level they want to attain.

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  5. i am a supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Roosevelt, NY
    Current Employee - Supervisor in Roosevelt, NY

    I have been working at Uniqlo

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    there is opportunity to grow if can get them

    Cons

    they never do evaluations on time

    Advice to Management

    rethink the promotional methods, and cater more to moving up than moving new in.

  6. Don't Do It To Yourself...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Trumbull, CT
    Former Employee - Sales Associate in Trumbull, CT

    I worked at Uniqlo part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-Workers were amazing, made so many new friends. 1-hour break. Pay was good. You learn A LOT of retail skills.

    Cons

    POOR MANAGEMENT! Super long hours (They make you stay way longer than your actual shift is supposed to end, they don't care). Management WILL take advantage of you, so be careful. They will use you, just to benefit themselves and to keep their position. NOSEY management, always want to know what's going on in your life. Management has a thing for gossip. Favoritism is probably the nucleus.

    Advice to Management

    Get out of your personal feelings, and just be PROFESSIONAL ! Favoritism and gossiping is NOT in your job description. Be happy and thankful with how really hard working your associates are, and how they consistently try their best every time they are on the clock. They get the job done, so just be happy. Because if anything, you're lucky to have them. And trust me when I tell you, your associates know EVERYTHING!

  7. Learned a lot in Uniqlo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Uniqlo

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    I learned a lot about retail industry. There are always opportunities. I adapted to the fast paced environment.

    Cons

    No work-life balance. A lot of overtime.

  8. Great office, team needs more collaboration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Acquisition in New York, NY
    Current Employee - Talent Acquisition in New York, NY

    I have been working at Uniqlo

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great Office space, apparel discount, open concept

    Cons

    lack of communication, poor management

    Advice to Management

    be more involved with on boarding processes

  9. Good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Uniqlo part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Managements are nice and helpful. Coworkers are like friends and family. Get paid more than minimum pay.

    Cons

    No enough hours during non-shopping season. Some rules are too strict.

  10. They gave me a chance in a down economy, rewarded my performance, and trained me well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Supervisor in New York, NY
    Current Employee - Retail Supervisor in New York, NY

    I have been working at Uniqlo full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Uniqlo hires friendly and bubbly people, so your colleagues are great, bright, motivated people. Uniqlo does performance reviews every 3 months, and if you are smart and competent they will train and promote you. The clothes and discount are great, and Japanese culture is still a strong influence in the company (which is a plus to me, but might be a con to others). Full-time benefits are solid.

    Cons

    This company is cheap. They don't spring for big repairs, professional housekeepers, etc. They will slave you to death *if you allow it*! They don't value work-life balance at all. Their non-exempt wages are above industry average, but their exempt wages are not. After a certain point, your career progression stalls as the company pursues its preference for its bad Uniqlo Management Candidate program over developing internal talent.

    Advice to Management

    The UMC program is terrible from their recruitment to their training - that's why they have abysmal retention and that's why the few who make it through perform poorly. It is a colossal and continuous waste of time and money. Spend that time and money developing internal candidates instead.

  11. Enjoyed my time working here, easy to gain responsibilities, people who want to become a higher-up need to take tests.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in San Francisco, CA
    Former Employee - Retail Sales Associate in San Francisco, CA

    I worked at Uniqlo part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best reason to work here is to experience a different type of work-life culture. The politeness and Japanese culture is definitely something than can be new and refreshing.

    Cons

    Strict values, emphasis on perfection and tidiness. Will ask you to stay over time to finish the job. Security and management not flexible at times. Need to take a test to become a supervisor.

    Advice to Management

    Reward your retail associates that are doing a good job. Overall, I would definitely work here again.

Uniqlo Photos

Uniqlo Kensington High Street (Photo thanks to Geograph user Paul Farmer, Some Rights Reserved)
Uniqlo (Fifth Ave Flagship (Photo thanks to Flickr user JasonParis, Some Rights Reserved)

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