Uniqlo Reviews

Updated March 17, 2015
111 reviews filtered by
  • Any Location
  • Any Job Title
2.5
111 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Uniqlo Chairman, President and CEO Tadashi Yanai
Tadashi Yanai
28 Ratings

Pros
  • The people working there are really nice and the 30% discount you get is really nice (in 12 reviews)

  • Understanding of customer service (in 5 reviews)

Cons
  • Working long hours, customers has no common sense, so in the end staff have to suffer (in 11 reviews)

  • Work life balance is terrible, they expect Uniqlo to be your life (in 6 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great office, team needs more collaboration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Acquisition in New York, NY
    Current Employee - Talent Acquisition in New York, NY

    I have been working at Uniqlo

    Pros

    Great Office space, apparel discount, open concept

    Cons

    lack of communication, poor management

    Advice to ManagementAdvice

    be more involved with on boarding processes

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. Good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Uniqlo part-time (less than a year)

    Pros

    Managements are nice and helpful. Coworkers are like friends and family. Get paid more than minimum pay.

    Cons

    No enough hours during non-shopping season. Some rules are too strict.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. They gave me a chance in a down economy, rewarded my performance, and trained me well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Supervisor in New York, NY
    Current Employee - Retail Supervisor in New York, NY

    I have been working at Uniqlo full-time (more than 3 years)

    Pros

    Uniqlo hires friendly and bubbly people, so your colleagues are great, bright, motivated people. Uniqlo does performance reviews every 3 months, and if you are smart and competent they will train and promote you. The clothes and discount are great, and Japanese culture is still a strong influence in the company (which is a plus to me, but might be a con to others). Full-time benefits are solid.

    Cons

    This company is cheap. They don't spring for big repairs, professional housekeepers, etc. They will slave you to death *if you allow it*! They don't value work-life balance at all. Their non-exempt wages are above industry average, but their exempt wages are not. After a certain point, your career progression stalls as the company pursues its preference for its bad Uniqlo Management Candidate program over developing internal talent.

    Advice to ManagementAdvice

    The UMC program is terrible from their recruitment to their training - that's why they have abysmal retention and that's why the few who make it through perform poorly. It is a colossal and continuous waste of time and money. Spend that time and money developing internal candidates instead.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Being lackadaisical or even yet just doing what your told doesn't cut it out at an hourly job.Competitiveness is there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Uniqlo part-time (more than a year)

    Pros

    95% of my coworkers were great people and it definitely made it a friendly environment to work at. But those 5% were possibly vying for the top but in a totally wrong and ridiculous way. But in regards to the size of the store its bound to happen.

    Cons

    Language barrier is somewhat noticeable, but there is no conversation at all between top management and any sales associates.

    Advice to ManagementAdvice

    Figure out micro/macro management. Simple things as a hello from a superior can mean so much.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Enjoyed my time working here, easy to gain responsibilities, people who want to become a higher-up need to take tests.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in San Francisco, CA
    Former Employee - Retail Sales Associate in San Francisco, CA

    I worked at Uniqlo part-time (less than a year)

    Pros

    The best reason to work here is to experience a different type of work-life culture. The politeness and Japanese culture is definitely something than can be new and refreshing.

    Cons

    Strict values, emphasis on perfection and tidiness. Will ask you to stay over time to finish the job. Security and management not flexible at times. Need to take a test to become a supervisor.

    Advice to ManagementAdvice

    Reward your retail associates that are doing a good job. Overall, I would definitely work here again.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Retail Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uniqlo

    Pros

    treat their workers very nice. easy to get promoted

    Cons

    management is a little shaky

  8. Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Uniqlo

    Pros

    Good Place and Good people I worked with

    Cons

    None that I can think of

  9. Worst job I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Uniqlo part-time (less than a year)

    Pros

    The handful of co-workers who help/know what they're doing without constant guidance

    Cons

    Hours go from extreme load to almost non-existent, absolutely no resources ever consistently stocked (paper towels, cleaning products), any helpful suggestions to supervisors/managers are completely ignored

    Advice to ManagementAdvice

    I made a website on my own accord to try and alleviate some of the problems at work as far as scheduling and communication between the employees is concerned- I was blatantly ignored twice when I sent the link to the manager. Forced to clean the entire break room floor with only a "Mr. Clean Magic Eraser" supply; it took 2 hours with everyone coming in and out on their breaks and making it a mess again. Managers and supervisors (when they actually know what's going on) make you do back-breaking work while they stand around criticizing other staff. NOT. WORTH. IT.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. Great seasonal job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Uniqlo

    Pros

    Good pay and friendly staff. Easy to move up.

    Cons

    Late hours and long shifts.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. Laid-back environment for low-pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in New York, NY
    Former Employee - Associate in New York, NY

    I worked at Uniqlo part-time (more than a year)

    Pros

    Laid back management and staff. Good Discount of 30% - including items that are on sale at the end of the season. Staff really supported each other. You often got to pick what job you wanted to do for the day.

    Cons

    Low Pay. The managers sometimes have no idea what they're doing - making it awkward for the associates. One manager will tell you to do one thing, another will contradict the first, and then the boss will contradict the other two. Meaning, you have to do the same task, three times, doing some little thing different each time.

    Recommends
    Positive Outlook

Uniqlo Photos

Uniqlo Kensington High Street (Photo thanks to Geograph user Paul Farmer, Some Rights Reserved)
Uniqlo (Fifth Ave Flagship (Photo thanks to Flickr user JasonParis, Some Rights Reserved)

+ Add Photo

Work at Uniqlo? Share Your Experiences

Uniqlo

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.