Uniqlo

www.uniqlo.com
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Uniqlo Reviews

Updated March 5, 2015
Updated March 5, 2015
108 Reviews
2.5
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Uniqlo Chairman, President and CEO Tadashi Yanai
Tadashi Yanai
27 Ratings

Review Highlights

Pros
  • The people working there are really nice and the 30% discount you get is really nice (in 12 reviews)

  • Understanding of customer service (in 5 reviews)


Cons
  • Working long hours, customers has no common sense, so in the end staff have to suffer (in 11 reviews)

  • Work life balance is terrible, they expect Uniqlo to be your life (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    They gave me a chance in a down economy, rewarded my performance, and trained me well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Supervisor in New York, NY
    Current Employee - Retail Supervisor in New York, NY

    I have been working at Uniqlo full-time (more than 3 years)

    Pros

    Uniqlo hires friendly and bubbly people, so your colleagues are great, bright, motivated people. Uniqlo does performance reviews every 3 months, and if you are smart and competent they will train and promote you. The clothes and discount are great, and Japanese culture is still a strong influence in the company (which is a plus to me, but might be a con to others). Full-time benefits are solid.

    Cons

    This company is cheap. They don't spring for big repairs, professional housekeepers, etc. They will slave you to death *if you allow it*! They don't value work-life balance at all. Their non-exempt wages are above industry average, but their exempt wages are not. After a certain point, your career progression stalls as the company pursues its preference for its bad Uniqlo Management Candidate program over developing internal talent.

    Advice to ManagementAdvice

    The UMC program is terrible from their recruitment to their training - that's why they have abysmal retention and that's why the few who make it through perform poorly. It is a colossal and continuous waste of time and money. Spend that time and money developing internal candidates instead.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Enjoyed my time working here, easy to gain responsibilities, people who want to become a higher-up need to take tests.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in San Francisco, CA
    Former Employee - Retail Sales Associate in San Francisco, CA

    I worked at Uniqlo part-time (less than a year)

    Pros

    The best reason to work here is to experience a different type of work-life culture. The politeness and Japanese culture is definitely something than can be new and refreshing.

    Cons

    Strict values, emphasis on perfection and tidiness. Will ask you to stay over time to finish the job. Security and management not flexible at times. Need to take a test to become a supervisor.

    Advice to ManagementAdvice

    Reward your retail associates that are doing a good job. Overall, I would definitely work here again.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Being lackadaisical or even yet just doing what your told doesn't cut it out at an hourly job.Competitiveness is there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Uniqlo part-time (more than a year)

    Pros

    95% of my coworkers were great people and it definitely made it a friendly environment to work at. But those 5% were possibly vying for the top but in a totally wrong and ridiculous way. But in regards to the size of the store its bound to happen.

    Cons

    Language barrier is somewhat noticeable, but there is no conversation at all between top management and any sales associates.

    Advice to ManagementAdvice

    Figure out micro/macro management. Simple things as a hello from a superior can mean so much.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Retail Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uniqlo

    Pros

    treat their workers very nice. easy to get promoted

    Cons

    management is a little shaky

  6.  

    Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Uniqlo

    Pros

    Good Place and Good people I worked with

    Cons

    None that I can think of

  7.  

    Great seasonal job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Uniqlo

    Pros

    Good pay and friendly staff. Easy to move up.

    Cons

    Late hours and long shifts.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Laid-back environment for low-pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in New York, NY
    Former Employee - Associate in New York, NY

    I worked at Uniqlo part-time (more than a year)

    Pros

    Laid back management and staff. Good Discount of 30% - including items that are on sale at the end of the season. Staff really supported each other. You often got to pick what job you wanted to do for the day.

    Cons

    Low Pay. The managers sometimes have no idea what they're doing - making it awkward for the associates. One manager will tell you to do one thing, another will contradict the first, and then the boss will contradict the other two. Meaning, you have to do the same task, three times, doing some little thing different each time.

    Recommends
    Positive Outlook
  9.  

    Pretty okay job , lack of organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Associate in Phila, PA
    Current Employee - Advanced Associate in Phila, PA

    I have been working at Uniqlo

    Pros

    the people there are awesome

    Cons

    promises a raise every 3 mnths , doesn't keep word

    Advice to ManagementAdvice

    Don't tell future employees about the raise.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    HORRIBLE CULTURE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in New York, NY
    Former Employee - Supervisor in New York, NY

    I worked at Uniqlo full-time (more than 3 years)

    Pros

    None not a one nada zip

    Cons

    Too many to mention her with the 20 word restriction

    Advice to ManagementAdvice

    Come out your leadership office stop the favoritism be real leaders not just a bunch of yes men

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    I cant work here again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Uniqlo

    Pros

    there are none othr than the discounts

    Cons

    everything, they treat you very bad and under pay you

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Uniqlo Photos

Uniqlo Kensington High Street (Photo thanks to Geograph user Paul Farmer, Some Rights Reserved)
Uniqlo (Fifth Ave Flagship (Photo thanks to Flickr user JasonParis, Some Rights Reserved)

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