Uniqlo Reviews

Former Employee – worked at Uniqlo full-time for more than a year

Pros – Growth is attainable there if you apply yourself. Talk to management and for the most part you can be on the step to a career and better yourself professionally and fashionably.

Cons – Expectations exceeded reality sometimes. Lots of turnover. Lots of rules that needed not be implemented and procedures that were unnecessary. Morning meetings were done over th e top sometimes.

Advice to Senior Management – More pay more growth for serious associates

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Uniqlo full-time for more than a year

Pros – Excellent Opportunity for growth in a company that will revolutionize retail in the US. If you work hard and show that you have leadership potential then you should shoot up through the ranks rather quickly.

Cons – It will be hard to get used to the strict Japanese aesthetic especially since they dont really try to mesh very well with American culture, but they are slowly but surely learning.

Advice to Senior Management – Learn to understand American culture and speak directly to employees, just because it works in japan doesn't mean you cant hybridize the procedure and make it work in america.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Uniqlo part-time for less than a year

Pros – Decent pay compared to most retail jobs.
If you want hours, you'll get them.

Cons – Extremely demanding. The entire management team have unrealistic expectations for every employee. Eventually, you begin to feel like a robot. They (upper management) want you to eat, sleep and breath Uniqlo. Working here consumes your life. If you do anything wrong, whether it be by accident or not, its a huge deal. They penalize their employees easily and treat us as if we're not human beings. To make it simple, it's obvious the upper management (Japanese ex-pats) don't give a crap about their employees. For those who don't know, the Japanese ex-pats are just Japanese "officials" thats are part of the upper management. Closer to the company positions, etc. I wouldn't recommend ANYONE to work at Uniqlo. Oh, and when your hired they tell you your offered a raise every 3 months. NO, you get the raise if the upper management personally feel as if you deserve it, not entirely based on your actual job performance. & they chop off as many points as possible for the employees not to get the amount of point necessary to get the raise.

Advice to Senior Management – APPRECIATE your employees and all of their hard work! We are humans, not robots!

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Uniqlo part-time for less than a year

Pros – 30% discount

Customer Service Oriented

High expectations to employees

Cons – Fails to mention constant changes in layout clothing or new clothing, leaving most employees clueless when helping customers.

Not enough training given to employees, leaving them unprepared or lack of knowledge of the store.

Messy system in finding stock for certain clothes

No guarantee of your days/hours chosen, there are times where you will start extremely early or have to work passed store hours/ next day.

No, I would not recommend this company to a friend

Former Employee – worked at Uniqlo part-time for less than a year

Pros – cute clothes at a good discount, most employees are awesomely nice! they will actually give you hours, unlike a lot of retail.

Cons – Standards and rules are ridiculously strict. They do not want you to be human. They want you to work 9 hour shifts and then frown at you if you don't want to stay later. If you have to leave the floor to use the restroom, it is a huge deal. Upper Management is absolutely awful and don't care about anyone but themselves. Same goes for the terrible Japanese ex-pats who just want to make the rest of us miserable.

Advice to Senior Management – get your heads out of your behinds and treat employees like humans. SO many employees, including me, have been fired for the most ridiculous reasons but you guys have ZERO understanding or compassion for us "little people".

No, I would not recommend this company to a friend

Current Employee – been working at Uniqlo part-time for more than a year

Pros – 30% discount
You can make good connections and friends

Cons – Terrible management, they lack communicaion beteen each other.
Unnessary floor plan moves espically when we dont have enough merchandise to fill it.
Have to wear all black like your mourning a death.
In order to get a raise you must work yourself like a dog, except in certain sections like fitting room where you never advance.
Schedules part time workers for 40 hours and refuses to give benefits.

Advice to Senior Management – Remove the X-pacts (japanese higher ups) because they just intimidate people and make us all uncomfortable.

No, I would not recommend this company to a friend

Former Employee – worked at Uniqlo part-time for less than a year

Pros – Decent Salary
Good benefits (30% off)

Cons – You do everything and they expect you to have perfect customer service

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Uniqlo

Pros – 1. The staff is actually really friendly
2. There are some supervisors and managers you would actually learn from.
3. The pay is 10 p/h which is better than some other retail stores
4. The In store discount is 30% off which is fair

Cons – 1. Lack of hours during holiday season
2. Let the wrong go, and keep the ones that really don't want to work there, as opposed to the ones that do work hard, and like their job.
3. Some of the employees lack initiative
4. Some hard workers go unnoticed, while others recieve praise for the wrong reasons

Advice to Senior Management – Management should be more aware of who are the REAL hard workers and who are the true slackers that do not give 110% to help customers and dedicate themselves to their jobs.

Current Employee – been working at Uniqlo

Pros – - The employee discount -- 30% Off

Cons – - Majority of the management do not speak English well, they are from Japan and are very strict about "six phrases" and you must ALWAYS be smiling (communicating is very difficult)
- The supervisors are really young and somewhat ignorant, they aren't respectful at all
- The hours! Management schedules you when you aren't able to work and lose your papers so you must always keep up with your availability and time off sheets
- If you are a cashier, YOU HAVE THE WORST POSITION in the entire store
- You are not able to switch positions ex. cashier to men's floor associate
- LP are always moody and rude when you need to be checked out
- They say it's EASY to grow with the company at orientation but it's very difficult, you must really kiss a-s to management and really, really work hard
- They expect you to practice what you learn outside of work! Ridiculous
- You CANNOT use your employee discount at other store locations

Advice to Senior Management – Please teach the store managers how to speak English, it's very difficult for employees to communicate with them when there's an error. Uniqlo has enough money to offer them some English classes. Also, please hire employees that are educated, majority of the employees lack respect and don't know the most basic English. I hope the supervisors will also be a little more relaxed versus moody throughout the entire day. If we don't see the supervisors smiling, then that isn't fair for the associates. Updating the schedule AHEAD of time should also be a priority, don't update the new schedule A DAY before the new week starts.

No, I would not recommend this company to a friend

Current Employee – been working at Uniqlo

Pros – Pros, those are few and far between. The pros are it pays and there are a handful of people in the store who are friendly.

Cons – Lack of direction. Focus on verbatim phrases. Basically everybody is an easily replaceable part. At Uniqlo, you are a Uniqlone. You are not to think individually, you are supposed to think of Uniqlo. Things don't and won't ever translate over to America. It might work in Japan, but here in the United States, it won't. And because the company is too focused on that, and not tailoring things to this market, it will fail.

Advice to Senior Management – Communication. Don't treat your associates like trash. Give positive feedback. Practice what you tell everybody to do. Learn English, it's impossible to get direction when it's in broken English even the American managers cant understand.

No, I would not recommend this company to a friend