Uniqlo

  www.uniqlo.com
  www.uniqlo.com

Uniqlo Reviews

Updated November 12, 2014
Updated November 12, 2014
84 Reviews
2.5
84 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Uniqlo Chairman, President and CEO Tadashi Yanai
Tadashi Yanai
14 Ratings

Review Highlights

Pros
  • The people working there are really nice and the 30% discount you get is really nice (in 12 reviews)

  • Understanding of customer service (in 5 reviews)


Cons
  • Working long hours, customers has no common sense, so in the end staff have to suffer (in 11 reviews)

  • Work life balance is terrible, they expect Uniqlo to be your life (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was very very Cool environment to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor/Sales Associate in New York, NY
    Former Employee - Customer Advisor/Sales Associate in New York, NY

    I worked at Uniqlo part-time (less than an year)

    Pros

    Nice decent pay
    All black everything hehe lol
    Fun
    Okay

    Cons

    Meet goals
    Coworkers
    Management
    Lack of hours after the season over

    Advice to ManagementAdvice

    Please try to communicate with you former employees when there is an issue, problem
    or a concern.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA

    I worked at Uniqlo part-time

    Pros

    pays above minimum wage, an hour lunch break, nice/helpful co-workers, 30% discount

    Cons

    Training is a bit all over the place where you learn more from your co-workers than the supervisor. Blatant favoritism. A lot of unnecessary things we had to do because it is the uniqlo way.

    Advice to ManagementAdvice

    Some managers can be condescending aka a little bit of power gets into their heads. Upper management was unapproachable and never smiling. I understand constructive criticism but it's all in your tone and body language of how you should treat your employees.

    Doesn't Recommend
  3. 1 person found this helpful  

    Cult like atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA

    I worked at Uniqlo (less than an year)

    Pros

    Getting hours is easy,
    Advancement is easy if you pay by the rules

    Cons

    High turnover,
    Cult like atmosphere, chanting, mindless follow the leader style.
    Very strict and demeaning,
    Odd rules and regulations

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great if you got the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Uniqlo part-time (less than an year)

    Pros

    Great working place with a team that almost treats each other like family.

    Cons

    -Some managers may not be so polite
    -They really make you work fast
    -I've stayed till 12:30 even tho my schedule sheet says i leave at 10 for closing

    Advice to ManagementAdvice

    Please let us get out on time. I'm starting to think about quitting because i don't get enough sleep for school.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Supervisor in training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor In Training in New York, NY
    Former Employee - Supervisor In Training in New York, NY

    I worked at Uniqlo full-time (less than an year)

    Pros

    Great discount, benefits were good, paid vacation time nice

    Cons

    One particular manager was verbally abusive to me, the staff I was forced to work with were disrespectful and rude. Folding is what it's all about. If you are an awesome folder you can move up in the company. Doesn't matter about anything else.

    Advice to ManagementAdvice

    Please don't hire verbally abusive managers.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Must move quickly, smile and fold!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Uniqlo part-time (more than an year)

    Pros

    Able to openly speak to supervisor and managers. Fun environment. Discount.

    Cons

    Long hours cleaning/folding clothes. Shifts get cut. Not enough hours. unless you can fold perfectly and quickly and kiss butt, its hard to move up.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Opportunities come with hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA

    I have been working at Uniqlo part-time (less than an year)

    Pros

    Fun staff, 30% off, hour long lunch

    Cons

    Constantly on your feet/performing repetitive tasks for long hours, pay isn't enough to support yourself on and every associate is part-time

    Advice to ManagementAdvice

    Provide full-time positions to associates!

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Hidden culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Edison, NJ
    Former Employee - Sales Associate in Edison, NJ

    I worked at Uniqlo part-time (less than an year)

    Pros

    Great friendly part-time associates. Great 30% discount on regular and sale items. Discipline in time management. Good customer service training.

    Cons

    Unfair promotion rules- surpassed 60 point rule to get an increase but asst mgrs ignored. Worked so hard but not compensated.
    Salary-$8.50 per hour. Not enough if you work like a horse.
    Management favoritism.
    Some assistant managers and store managers who are good only in verbally ordering your task but you will never see them work with you. You will see them hanging out in their "leadership room" which is their office, chatting, eating and laughing while the store is in shambles and associates are so busy making the customers happy.
    Worked in Menlo Park Mall since opening for almost 9 months.

    Advice to ManagementAdvice

    Assess and value your part-timers. They are the people that make the store look great in sales and in store appearance.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Smile, Smile Smile!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Uniqlo full-time (more than an year)

    Pros

    Good energy
    Happy people
    Nice clothes

    Cons

    Short shifts
    Not enough security after closing

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Working for a dictatorship would have been easier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in New York, NY
    Current Employee - Operations Supervisor in New York, NY

    I have been working at Uniqlo full-time (more than 3 years)

    Pros

    meeting some interesting people thats it

    Cons

    management, culture, blatant favoritism, no respect for personal life, disrespectful upper management

    Advice to ManagementAdvice

    Learn english, stop favoring those who are your friends and give everyone an opportunity, leave your office at least once a day to see whats happening on the shop floor instead of berating the employees. Hold your supervisors and assistant managers responsible. Set a better path.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Uniqlo Photos

Uniqlo Kensington High Street (Photo thanks to Geograph user Paul Farmer, Some Rights Reserved)
Uniqlo (Fifth Ave Flagship (Photo thanks to Flickr user JasonParis, Some Rights Reserved)

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