Uniqlo Reviews

Updated October 13, 2014
Updated October 13, 2014
75 Reviews
2.5
75 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Uniqlo Chairman, President and CEO Tadashi Yanai
Tadashi Yanai
11 Ratings

Review Highlights

Pros
  • The people working there are really nice and the 30% discount you get is really nice (in 10 reviews)

  • Understanding of customer service (in 5 reviews)


Cons
  • Long hours, bad management, will not adapt to American style of management (in 11 reviews)

  • Ambiguous working schedule leading to poor work-life balance (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Opportunities come with hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA

    I have been working at Uniqlo part-time (less than an year)

    Pros

    Fun staff, 30% off, hour long lunch

    Cons

    Constantly on your feet/performing repetitive tasks for long hours, pay isn't enough to support yourself on and every associate is part-time

    Advice to ManagementAdvice

    Provide full-time positions to associates!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Must move quickly, smile and fold!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Uniqlo part-time (more than an year)

    Pros

    Able to openly speak to supervisor and managers. Fun environment. Discount.

    Cons

    Long hours cleaning/folding clothes. Shifts get cut. Not enough hours. unless you can fold perfectly and quickly and kiss butt, its hard to move up.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Smile, Smile Smile!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Uniqlo full-time (more than an year)

    Pros

    Good energy
    Happy people
    Nice clothes

    Cons

    Short shifts
    Not enough security after closing

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Hidden culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Edison, NJ
    Former Employee - Sales Associate in Edison, NJ

    I worked at Uniqlo part-time (less than an year)

    Pros

    Great friendly part-time associates. Great 30% discount on regular and sale items. Discipline in time management. Good customer service training.

    Cons

    Unfair promotion rules- surpassed 60 point rule to get an increase but asst mgrs ignored. Worked so hard but not compensated.
    Salary-$8.50 per hour. Not enough if you work like a horse.
    Management favoritism.
    Some assistant managers and store managers who are good only in verbally ordering your task but you will never see them work with you. You will see them hanging out in their "leadership room" which is their office, chatting, eating and laughing while the store is in shambles and associates are so busy making the customers happy.
    Worked in Menlo Park Mall since opening for almost 9 months.

    Advice to ManagementAdvice

    Assess and value your part-timers. They are the people that make the store look great in sales and in store appearance.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Working for a dictatorship would have been easier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in New York, NY
    Current Employee - Operations Supervisor in New York, NY

    I have been working at Uniqlo full-time (more than 3 years)

    Pros

    meeting some interesting people thats it

    Cons

    management, culture, blatant favoritism, no respect for personal life, disrespectful upper management

    Advice to ManagementAdvice

    Learn english, stop favoring those who are your friends and give everyone an opportunity, leave your office at least once a day to see whats happening on the shop floor instead of berating the employees. Hold your supervisors and assistant managers responsible. Set a better path.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Horrible. Slave drivers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Chestnut Hill, MA
    Current Employee - Sales in Chestnut Hill, MA

    I have been working at Uniqlo part-time (less than an year)

    Pros

    Some co-workers are cool and fun to work with.

    Cons

    Poor scheduling, poor management, poor working conditions

    Advice to ManagementAdvice

    Relax a little bit. This isn't life or death, it's selling inexpensive clothes

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    so much confusion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Uniqlo part-time (more than an year)

    Pros

    The people that work there are really great (regular associate, some supervisor, and some managers)

    Cons

    hypocrite say you will get a raise every 3 months I've been here for 2 years...still no raise LIARS. all they care about is their customers which are like Gods. customers can do whatever they want. just not a great place to work for.

    Advice to ManagementAdvice

    stop micromanaging everything. just because you're a manager doesn't mean you're always right. Learn how to LISTEN and be open minded. STOP chilling in "leadership" all the time when obviously there is no leadership.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Not a happy experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Uniqlo part-time (less than an year)

    Pros

    You get great discounts and working with people your age can be fun sometimes and I loved working with customers from around the world!.

    Cons

    Bad management... Sups and Management play favoritism.. It's HARD to move up and get a promotion... Your hard work and dedication isn't reconized at all times... and sometimes you don't get enough hours. They also don't work around your school schedule.. It is MANDATORY for you to work two days out the week closing the store!.

    Advice to ManagementAdvice

    Stop playing favoritism... Apperciate the worth of you employees.. Work as a team and most importantly stop gossipping it's very unprofessional..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    UMC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UMC Candidate in Hartford, CT
    Current Employee - UMC Candidate in Hartford, CT

    I have been working at Uniqlo full-time (less than an year)

    Pros

    The Starting salary is ok for UMC's $43,000 annually. They are very nice and helpful. They will pay for your relocation expenses.

    Cons

    The UMC program is a joke seriously. They are still in the midst of figuring out how to make it function properly. They have a 70% turnover rate with the UMC program. You have to be a Robot and do everything perfect to get any points on your evaluation, like serious you can do a action 9 out of 10 times correctly but because you missed perfection by one you will not get any evaluation points for it. They are very script on how you dress how you should walk and what to say to customers. Honestly per week you will be working give or take 50 hours. You will be worked to the bone they will make sure you earn your pay and then some. They expect too much from employees at times and put to much stress on them. Yes their are many opportunities to get promoted the test you need to pass and the eval points you need to score are super hard to achieve. Take it from me unless you want to work at a modern day sweatshop don't work here.

    Advice to ManagementAdvice

    Loosen up. Show more employee appreciation. Leadership classes for store managers. Stop thinking so much about the profit.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    2 steps away from a sweat shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Uniqlo full-time (more than 3 years)

    Pros

    Decent starting pay and good raises when you finally get them.

    Cons

    Few raises, poor communication and organization

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Uniqlo Photos

Uniqlo Kensington High Street (Photo thanks to Geograph user Paul Farmer, Some Rights Reserved)
Uniqlo (Fifth Ave Flagship (Photo thanks to Flickr user JasonParis, Some Rights Reserved)

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