Uniqlo Reviews

Updated August 27, 2014
Updated August 27, 2014
67 Reviews

2.7
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Uniqlo Chairman, President and CEO Tadashi Yanai
Tadashi Yanai
7 Ratings

Review Highlights

Pros
  • The people working there are really nice and the 30% discount you get is really nice (in 9 reviews)

  • Understanding of customer service (in 4 reviews)


Cons
  • Long hours, bad management, will not adapt to American style of management (in 8 reviews)

  • Ambiguous working schedule leading to poor work-life balance (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uniqlo

    Pros

    People are nice, good company culture

    Cons

    There are no downsides that I see

    Recommends
    Positive Outlook
  2.  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uniqlo

    Pros

    Teamwork, Fun, Retail culture, Store layout

    Cons

    Working long hours, customers has no common sense, so in the end staff have to suffer.

  3.  

    Very good. though tough to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainee  in  Dhaka (Bangladesh)
    Current Employee - Trainee in Dhaka (Bangladesh)

    I have been working at Uniqlo full-time for less than a year

    Pros

    On time salary, systematic and clear judgment on merit basis.

    Cons

    Traineee 1st step.GOOD IN DOWLINE

    Recommends
    Positive Outlook
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  5.  

    The job was fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Uniqlo

    Pros

    The job had good pay and good schedule. The area is good, the co-workers are nice, its always busy so the time passes by quick.

    Cons

    Long hours until closing, very pushy management. The managers are very rude and expect too much from there workers and such.

    Advice to ManagementAdvice

    Don't be so hard on the workers and have appreciation. Make schedules easier and have the worker leave at scheduled time.

    Recommends
  6.  

    Really Good place to work , don't get this job and expect to slack off at anytime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Uniqlo part-time for less than a year

    Pros

    Pretty good start off pay , friendly staff , good working conditions , You can move up become a to be a supervisor , manager , and etc . so you can become a manager of a new store one day . ♥ possible pay raise every 3mths which is a full 1$ .

    Cons

    when you first start well in nyc , you only get 2 days a week , and get paid every 2wks , which is annoying if you need the money , really strict , a lot of pressure feels like your in school other than work sometimes. A lot of work at times but its to be expected. They do expect ALOT from employees but my store is not extremely big. Teach your self , training is kind of rushed.

    Advice to ManagementAdvice

    everything good nothing to add so far. Training need to be better . they have standards but do not teach certain thing to new hires.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Interactive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  New York, NY
    Current Employee - Customer Service Associate in New York, NY

    I have been working at Uniqlo part-time for less than a year

    Pros

    Its a fast paced environment, with a lot of client interaction. Good discount and pay isn't half bad for a retail store.

    Cons

    Long shifts, crummy hours. The emphasis they place on the "goal" it too much! We aren't getting s piece of the millions made a month so why bother.

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Greenhithe, England (UK)
    Current Employee - Sales Associate in Greenhithe, England (UK)

    I have been working at Uniqlo full-time for more than a year

    Pros

    Opportunity to progress throughout the company
    30% discount throughout uniqlo, and discount at Fast retailing stores
    If management sees potential in you then they would encourage and support you to get promoted.

    Friendly staff, good management. Good working atmostphere.

    You will never be bored as there is always replen or tidying to so.

    Cons

    They give you lots to do within an allocated time, usually unrealistic. The expect too much for such little pay. Just over the minimum wage.

    Have to take pass a test and interview to be promoted.

    No social life, due to 7am starts or 10.30pm finishes.

    Have to do clean entire shop floor every morning.

    Saturday and global photos are taken which take up much time during the day when we could be serving customers.

    Advice to ManagementAdvice

    Sales advisors in uniqlo bluewater are not paid the same wages as the employees in london. Just because we are not in lomdon. We work hard. Inhave visited other stores in london and was never greeted, staff were not smiling, and not doing the six promises as stated in the handbook and manual. We may not so as well in terms pf sales, but our staff work really hard and deserve to have our hourly wages the same as those in london.

    Also, it would be nice to,have some of the items that you can get in larger stores. This would increase the average spend and bring more people into the store.

    Also, more advertising would be helpful. Not many people who go to bluewater would have heard of uniqlo. Many times have i been asked by customers if we were a brand new shop. This shows how little people in kent really know about the brand.

    We do so much for such little pay, £6.50 for bronze level, when in london they get 50p more and hour.

    Transport is much more expensive out of london, and many people have to take public transport to work and spend quite a big sum of their wages just to get to and from work.

    Recommends
    Positive Outlook
  9.  

    Fun but tiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Retail Associate  in  Singapore (Singapore)
    Former Employee - Senior Retail Associate in Singapore (Singapore)

    I worked at Uniqlo part-time for more than a year

    Pros

    Career progression, Training and development

    Cons

    Lack of work life balance

    Recommends
    Positive Outlook
  10.  

    A fulfilling experience that I will never forget

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Uniqlo part-time for less than a year

    Pros

    Your always on your feet. Never a dull or boring moment

    Cons

    That rainbow stair steps are tricky to run up and down

    Neutral Outlook
  11.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  New York, NY
    Former Employee - Supervisor in New York, NY

    I worked at Uniqlo full-time for more than a year

    Pros

    Growth is attainable there if you apply yourself. Talk to management and for the most part you can be on the step to a career and better yourself professionally and fashionably.

    Cons

    Expectations exceeded reality sometimes. Lots of turnover. Lots of rules that needed not be implemented and procedures that were unnecessary. Morning meetings were done over th e top sometimes.

    Advice to ManagementAdvice

    More pay more growth for serious associates

    Recommends
    Positive Outlook

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