Uniqlo

www.uniqlo.com

Uniqlo Reviews

Updated January 31, 2015
Updated January 31, 2015
98 Reviews
2.5
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Uniqlo Chairman, President and CEO Tadashi Yanai
Tadashi Yanai
22 Ratings

Review Highlights

Pros
  • The people working there are really nice and the 30% discount you get is really nice (in 12 reviews)

  • Understanding of customer service (in 5 reviews)


Cons
  • Working long hours, customers has no common sense, so in the end staff have to suffer (in 11 reviews)

  • Work life balance is terrible, they expect Uniqlo to be your life (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great seasonal job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Uniqlo

    Pros

    Good pay and friendly staff. Easy to move up.

    Cons

    Late hours and long shifts.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Pretty okay job , lack of organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Associate in Phila, PA
    Current Employee - Advanced Associate in Phila, PA

    I have been working at Uniqlo

    Pros

    the people there are awesome

    Cons

    promises a raise every 3 mnths , doesn't keep word

    Advice to ManagementAdvice

    Don't tell future employees about the raise.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Been about 9 months

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate in San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA

    I have been working at Uniqlo part-time (less than a year)

    Pros

    The 30% discount is nice.
    Almost all associates, supervisors, and managers are decent people to work with.
    The 1 hour lunch is nice.

    Cons

    You are expected to keep up the company's standard as if it were your life.
    There are several occasions where our shifts were either cut during the slower months or extended during holiday hours.

    Advice to ManagementAdvice

    Find more capable and willing associates, supervisors, and managers to uphold the standards you aim to maintain. Overt strictness is obviously not the answer either.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Fun workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Melbourne (Australia)
    Former Employee - Sales Assistant in Melbourne (Australia)

    I worked at Uniqlo full-time (less than a year)

    Pros

    Friendly co-workers and managers; very energetic environment

    Cons

    To some people Uniqlo might be a bit too disiplined

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Advanced Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Uniqlo

    Pros

    You gain skills to help you later in life. Like working in groups and under pressure.

    Cons

    The politics needed to advance is not worth it. No matter how good you are they will always pick the popular one to get the peomotion. If you are not willing to sell your soul, do not apply

    Advice to ManagementAdvice

    Care a bit more about your associates

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    One of the best companies to work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Uniqlo full-time (less than a year)

    Pros

    Great Discount! Hard work never goes unappreciated! Plenty of opportunity to grow especially with the company growing so rapid!

    Cons

    Communication is key and there is a lot of opportunity for improvement in this area for some stores. The retention rate for employees drops during the busiest times of the seasons. We need to find some solution for this issue.

    Advice to ManagementAdvice

    Perfect close should be declined on the eve's of Christmas, Thanksgiving, and New Years. This year was CRAZY! Please try to hear associates and supervisors opinions on what they can do to improve the stores environment and sales it helps with keeping them involved with the store.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Could be better

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uniqlo

    Pros

    You gain experience, learn how to interact with other employees and customers

    Cons

    Most customers are rude, pay doesn't match the amount of work you do

  9. 1 person found this helpful  

    Worst Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uniqlo

    Pros

    Compensation is ok, for trade of your soul.

    Cons

    No one cares about happiness of the employee. Management avoids eye contact and no one speaks to each other. Extremely unfriendly and cold environment. 12 hour work days are normal and you feel more and more worthless and sad about life as time goes by.

    Advice to ManagementAdvice

    Show a little more excitement and don't take your anger and anxiety out on your employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in New York, NY
    Current Employee - Sales Associate/Cashier in New York, NY

    I have been working at Uniqlo

    Pros

    Co workers makes it all worth it.

    Cons

    Bad management
    Management don't appreciate your hard work

    Advice to ManagementAdvice

    Stop favoritism

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Good but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Uniqlo Manager Candidate in Bangkok (Thailand)
    Former Employee - Uniqlo Manager Candidate in Bangkok (Thailand)

    I worked at Uniqlo full-time (less than a year)

    Pros

    UNIQLO provides you very attractive salary with interesting benefits like OT payment, employee discounts, annual leave and health insurance. Moreover, UNIQLO training system is very unique and devoted. You will have no doubt why UNIQLO is leading retail in the world.

    Cons

    Even the regular working hour is 8 hours, you have to work more than 8 hours for sure. As the store has so many things to be taken care of such as folding clothing, keeping the floor clean, checking an empty rack blah blah blah. Especially, you must stand all the time you are on work since there is no chair in shopping area of the store but in the employee room.

    Advice to ManagementAdvice

    please kindly adapt working culture along to the country of each store. It is very frustrated when management wants to apply genuine Japanese culture to employees without considering their native culture at all!!

    Recommends
    Neutral Outlook
    Approves of CEO

Uniqlo Photos

Uniqlo Kensington High Street (Photo thanks to Geograph user Paul Farmer, Some Rights Reserved)
Uniqlo (Fifth Ave Flagship (Photo thanks to Flickr user JasonParis, Some Rights Reserved)

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