Uniqlo Reviews

Updated August 17, 2014
Updated August 17, 2014
66 Reviews

2.7
66 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Uniqlo Chairman, President and CEO Tadashi Yanai
Tadashi Yanai
6 Ratings

Review Highlights

Pros
  • The people working there are really nice and the 30% discount you get is really nice (in 9 reviews)

  • Understanding of customer service (in 4 reviews)


Cons
  • Long hours, bad management, will not adapt to American style of management (in 8 reviews)

  • Ambiguous working schedule leading to poor work-life balance (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tokyo (Japan)
    Current Employee - Anonymous Employee in Tokyo (Japan)

    I have been working at Uniqlo full-time

    Pros

    Clear promotion system. Focus on training. Good compensation.

    Cons

    Not as global as they want to be, too stuck in Japan thinking and not bothering to change it.
    High turnover rate for international candidates because of that.
    Too many ridiculous rules.

    Advice to ManagementAdvice

    Instead of dismissing the candidates back to their home countries, should think about if it is the time to train more managers to be able to train their international staff, and learn to listen to staff's thoughts, so the company can grow international as it wanted to be.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Not a happy experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Uniqlo part-time for less than a year

    Pros

    You get great discounts and working with people your age can be fun sometimes and I loved working with customers from around the world!.

    Cons

    Bad management... Sups and Management play favoritism.. It's HARD to move up and get a promotion... Your hard work and dedication isn't reconized at all times... and sometimes you don't get enough hours. They also don't work around your school schedule.. It is MANDATORY for you to work two days out the week closing the store!.

    Advice to ManagementAdvice

    Stop playing favoritism... Apperciate the worth of you employees.. Work as a team and most importantly stop gossipping it's very unprofessional..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    UMC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UMC Candidate  in  Hartford, CT
    Current Employee - UMC Candidate in Hartford, CT

    I have been working at Uniqlo full-time for less than a year

    Pros

    The Starting salary is ok for UMC's $43,000 annually. They are very nice and helpful. They will pay for your relocation expenses.

    Cons

    The UMC program is a joke seriously. They are still in the midst of figuring out how to make it function properly. They have a 70% turnover rate with the UMC program. You have to be a Robot and do everything perfect to get any points on your evaluation, like serious you can do a action 9 out of 10 times correctly but because you missed perfection by one you will not get any evaluation points for it. They are very script on how you dress how you should walk and what to say to customers. Honestly per week you will be working give or take 50 hours. You will be worked to the bone they will make sure you earn your pay and then some. They expect too much from employees at times and put to much stress on them. Yes their are many opportunities to get promoted the test you need to pass and the eval points you need to score are super hard to achieve. Take it from me unless you want to work at a modern day sweatshop don't work here.

    Advice to ManagementAdvice

    Loosen up. Show more employee appreciation. Leadership classes for store managers. Stop thinking so much about the profit.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Burn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Uniqlo part-time for more than a year

    Pros

    apparel retail, folding, starting pay

    Cons

    pay, upper management, customers, longer closing shifts, hours

    Doesn't Recommend
    No opinion of CEO
  6.  

    Uniqlo

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uniqlo

    Pros

    Really Fast track career progression

    Cons

    Long hours, lots of overtime

  7.  

    Decent Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Jose, CA
    Former Employee - Sales Associate in San Jose, CA

    I worked at Uniqlo full-time for less than a year

    Pros

    Fast paced and keeps you busy

    Cons

    Bad management, Communism and treated workers like slaves.

    Advice to ManagementAdvice

    Up your game. Everyone below you are still only human.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    2 steps away from a sweat shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Uniqlo full-time for more than 3 years

    Pros

    Decent starting pay and good raises when you finally get them.

    Cons

    Few raises, poor communication and organization

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    An okay experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    I worked at Uniqlo part-time for less than a year

    Pros

    The people working there are really nice and the 30% discount you get is really nice.

    Cons

    The training didn't really prepare me very well for the job as there were many times when I'd be given a task and have no idea what I'm supposed to be doing. It also gets very busy during the weekends and there isn't enough staff around to help out.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Really Good place to work , don't get this job and expect to slack off at anytime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Uniqlo part-time for less than a year

    Pros

    Pretty good start off pay , friendly staff , good working conditions , You can move up become a to be a supervisor , manager , and etc . so you can become a manager of a new store one day . ♥ possible pay raise every 3mths which is a full 1$ .

    Cons

    when you first start well in nyc , you only get 2 days a week , and get paid every 2wks , which is annoying if you need the money , really strict , a lot of pressure feels like your in school other than work sometimes. A lot of work at times but its to be expected. They do expect ALOT from employees but my store is not extremely big. Teach your self , training is kind of rushed.

    Advice to ManagementAdvice

    everything good nothing to add so far. Training need to be better . they have standards but do not teach certain thing to new hires.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Used and abused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA

    I have been working at Uniqlo part-time for more than a year

    Pros

    Good pay
    High standards
    Customer service
    Friendly working environment

    Cons

    Favoritism at it's worst
    Micromanagement
     Unreliable HR
    Promoting the wrong people
    Constant management change

    Advice to ManagementAdvice

    Listening to your employees directly rather than through floor managers would really benefit the company and everyone in it. Working so hard and not getting the appreciation and recognition deserved would drive hard working experienced employees away. The evaluation system is pointless if the points are only given to those who you want promoted . Promotions should be more based on experience not on who can pretend to have it right before the evaluation period. Not reporting every good deed an employee does doesn't mean he/ she are less qualified than another one who runs back to tell everything expecting praise for doing his/her job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Worked for Uniqlo? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.