Uniqlo Reviews

Updated September 6, 2014
Updated September 6, 2014
68 Reviews
2.6
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Uniqlo Chairman, President and CEO Tadashi Yanai
Tadashi Yanai
8 Ratings

Review Highlights

Pros
  • The people working there are really nice and the 30% discount you get is really nice (in 9 reviews)

  • Understanding of customer service (in 4 reviews)


Cons
  • Long hours, bad management, will not adapt to American style of management (in 8 reviews)

  • Ambiguous working schedule leading to poor work-life balance (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Horrible. Slave drivers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Chestnut Hill, MA
    Current Employee - Sales in Chestnut Hill, MA

    I have been working at Uniqlo part-time for less than a year

    Pros

    Some co-workers are cool and fun to work with.

    Cons

    Poor scheduling, poor management, poor working conditions

    Advice to ManagementAdvice

    Relax a little bit. This isn't life or death, it's selling inexpensive clothes

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    so much confusion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Uniqlo part-time for more than a year

    Pros

    The people that work there are really great (regular associate, some supervisor, and some managers)

    Cons

    hypocrite say you will get a raise every 3 months I've been here for 2 years...still no raise LIARS. all they care about is their customers which are like Gods. customers can do whatever they want. just not a great place to work for.

    Advice to ManagementAdvice

    stop micromanaging everything. just because you're a manager doesn't mean you're always right. Learn how to LISTEN and be open minded. STOP chilling in "leadership" all the time when obviously there is no leadership.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tokyo (Japan)
    Current Employee - Anonymous Employee in Tokyo (Japan)

    I have been working at Uniqlo full-time

    Pros

    Clear promotion system. Focus on training. Good compensation.

    Cons

    Not as global as they want to be, too stuck in Japan thinking and not bothering to change it.
    High turnover rate for international candidates because of that.
    Too many ridiculous rules.

    Advice to ManagementAdvice

    Instead of dismissing the candidates back to their home countries, should think about if it is the time to train more managers to be able to train their international staff, and learn to listen to staff's thoughts, so the company can grow international as it wanted to be.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Not a happy experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Uniqlo part-time for less than a year

    Pros

    You get great discounts and working with people your age can be fun sometimes and I loved working with customers from around the world!.

    Cons

    Bad management... Sups and Management play favoritism.. It's HARD to move up and get a promotion... Your hard work and dedication isn't reconized at all times... and sometimes you don't get enough hours. They also don't work around your school schedule.. It is MANDATORY for you to work two days out the week closing the store!.

    Advice to ManagementAdvice

    Stop playing favoritism... Apperciate the worth of you employees.. Work as a team and most importantly stop gossipping it's very unprofessional..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    UMC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UMC Candidate  in  Hartford, CT
    Current Employee - UMC Candidate in Hartford, CT

    I have been working at Uniqlo full-time for less than a year

    Pros

    The Starting salary is ok for UMC's $43,000 annually. They are very nice and helpful. They will pay for your relocation expenses.

    Cons

    The UMC program is a joke seriously. They are still in the midst of figuring out how to make it function properly. They have a 70% turnover rate with the UMC program. You have to be a Robot and do everything perfect to get any points on your evaluation, like serious you can do a action 9 out of 10 times correctly but because you missed perfection by one you will not get any evaluation points for it. They are very script on how you dress how you should walk and what to say to customers. Honestly per week you will be working give or take 50 hours. You will be worked to the bone they will make sure you earn your pay and then some. They expect too much from employees at times and put to much stress on them. Yes their are many opportunities to get promoted the test you need to pass and the eval points you need to score are super hard to achieve. Take it from me unless you want to work at a modern day sweatshop don't work here.

    Advice to ManagementAdvice

    Loosen up. Show more employee appreciation. Leadership classes for store managers. Stop thinking so much about the profit.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Burn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Uniqlo part-time for more than a year

    Pros

    apparel retail, folding, starting pay

    Cons

    pay, upper management, customers, longer closing shifts, hours

    Doesn't Recommend
    No opinion of CEO
  8.  

    Uniqlo

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uniqlo

    Pros

    Really Fast track career progression

    Cons

    Long hours, lots of overtime

  9.  

    Decent Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Jose, CA
    Former Employee - Sales Associate in San Jose, CA

    I worked at Uniqlo full-time for less than a year

    Pros

    Fast paced and keeps you busy

    Cons

    Bad management, Communism and treated workers like slaves.

    Advice to ManagementAdvice

    Up your game. Everyone below you are still only human.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    2 steps away from a sweat shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Uniqlo full-time for more than 3 years

    Pros

    Decent starting pay and good raises when you finally get them.

    Cons

    Few raises, poor communication and organization

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    An okay experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    I worked at Uniqlo part-time for less than a year

    Pros

    The people working there are really nice and the 30% discount you get is really nice.

    Cons

    The training didn't really prepare me very well for the job as there were many times when I'd be given a task and have no idea what I'm supposed to be doing. It also gets very busy during the weekends and there isn't enough staff around to help out.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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