Uniqlo Usa

  www.uniqlo.com
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Uniqlo Usa Reviews

Updated Jul 18, 2014

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All Employees Current Employees Only

2.8 126 reviews

82% Approve of the CEO

Uniqlo Usa Chairman, CEO, & President Tadashi Yanai

Tadashi Yanai

(39 ratings)

42% of employees recommend this company to a friend

Review Highlights

Pros
  • There are so many great people working there that it's really hard to get bored(in 11 reviews)

  • employee discount - can advance within 3 months(in 10 reviews)


Cons
  • Work life balance was horrible, senior management was not understanding(in 8 reviews)

  • RULES: strict : dress code check in the mornings(in 11 reviews)

126 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great company if you're motivated

    Sales Associate (Current Employee) New York, NY

    Prosgood money, great people, unique company, uniqlo is a very fast paced store

    Cons-hardcore training
    -a lot is expected of you
    -you need to be putting in 110% at all times or you will not do well

    Advice to Senior Managementkeep at it, you really train people to look at retail in a different view

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    You get what you give... for the most part

    DIvision Advisor (Current Employee) San Mateo, CA

    ProsThere is a lot of room for growth with this company. There are promotions every 3 months, and if you make yourself an asset by working hard, it can take you a LONG way in NO time. Being reliable alone can take you very far, as Uniqlo has high turnover rates and it values that loyalty

    ConsTrainging is very strict and rigorous/tedious ( 6 standard phrases, Smiling/ energy at all times etc.) although after you have learned it and made it a habit it is NOT expected all of the time. As you move up, the responsibilities are greater and the tasks that are given are sometimes next to impossible ( only to produce the best possible results). Working off the clock becomes a norm for thoes who are actually devoted/commited. Really high standards for a clothing company who pays relatively the same compared to other stores.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    marketing research

    Marketing Research (Current Employee) New York, NY

    ProsGood working environment. Nice people to work with.

    ConsSlowly promotion. Management sometimes disordered.

    Advice to Senior ManagementCompensation need to be promoted.

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Sales Associate

    Sales Associate (Former Employee) New York, NY

    Pros- good salary
    - high chances of moving up
    - simple tasks

    Cons- they watch you like hawks
    - they demand perfection all the time and mostly go overtime

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Great Company

    Sales Associate (Former Employee) New York, NY

    ProsI loved their standards and values. They really do put customers first but at the same time treat employees very well. There are so many great people working there that it's really hard to get bored.

    ConsThe training is tough but no problem for those who work hard. If you're lazy and like to do minimal work. Or if you like to cut corners and such this is not the place for you. You are expected to maintain a high standard.

    Advice to Senior ManagementPlease give people gloves when steaming the clothes. It really hurts when it burns your hand. A Lot!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great way to grow with a company but also will need to be devoted.

    Sales Associate (Current Employee) New York, NY

    ProsThere's a lot of room for growth and a lot of opportunity to learn about Japanese culture through the culture. The company is very structured and always wants everyone to climb the ladder.

    ConsVery strict and has a lot of tests to get through promotion. The company is made for those who want to succeed and will promise many things in order to keep the workers dedicated, but promises might not be kept. Just keep up with everything and be on top of your stuff.

    Advice to Senior ManagementGreat training.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    A workplace that needs work.

    Anonymous Employee (Former Employee)

    ProsPay is higher than other retail stores, most co-workers are fun/easy to work with, tasks are relatively easy to do, 1 hour lunch, nice clothing that you can easily stand by and promote to customers, promotion is fast if you're a hard worker and pass their tests, learning how to speak to customers and dealing with their dilemmas in a professional manner and learning how to suggest other products through the art of product knowledge.

    ConsLack of (clear) communication from management - employees sometimes would find themselves not understanding the task they were given because they were just expected to know what to do. The management themselves would be confused by one another. Confusion in the management = confusion on the floor = less productivity.

    No official training program - new employees are trained by the current employees, many of whom have been there since the location''s grand opening. Though, not everything single thing is learned within the week new employees start working, so mistakes happen and they're blamed for it. It's not right nor is it effective training. It is never good to toss new employees on the floor and expect them to know everything right off the bat.

    Dusty work environment - not good for those prone to allergies. Each floor is literally filthy and morning employees are given the tasks to clean every spec of dust they see. The clothing on bottom shelves are covered in dust and it's disgusting. I'll go home and find that my nose is filled with dust. It sounds like a real health hazard.

    Scheduling - they do not enjoy sticking with the same schedules for some reason. Every week, schedules are different and the hours either go up or go down. It is not consistent at all. Also, schedules are posted in the building, so if changes are made, employees have to physically check it. When changes are made, employees are NOT notified. It proved to be such a hassle that employees began waiting to check on Sundays instead so they knew their schedule was for real and wouldn't go through any more changes.

    Part-time employees might often times find themselves getting 40 hours a week. Unfortunately, only those in management who work 40+ gets benefits (and they're the only full-time employees in the entire store). Longs hours every single day can also lead to less productivity and energy.

    Advice to Senior ManagementScheduling is sloppy, please be more efficient! Try to incorporate a group email for each floor so that way, employees can easily see if they can swap schedules with another employee.

    Better training program! New employees need to have a run down of EVERYTHING before they're officially working on the floor. This will create less mistakes on the floor and more productivity!

    Be more clear with employees and be more approachable! Communicate with your employees daily. If you are constantly hiding in the back room, how can you efficiently evaluate the skills and knowledge of your employees?

    Also, don't be hypocritical. Often times, employees are reprimanded for not smiling enough, but then another employee walks by with a bland look on their face. Please treat everyone equally!

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Slave worker

    Sales Associate (Former Employee) New York, NY

    Prosgreat co-workers, nice environment, fast paced, good discount, you'll learn a lot, opportunity to move up every 3 months.

    Constoo strict, can't talk nor breathe unless your told too, wearing all black, no shorts in the summer even considering your in all black. everyone who is a assistant manager , supervisor and so on are all young and lazy. you will only get promoted based upon whose butt you kiss. you have to look, walk, breathe, talk, even point the "Uniqlo" way if not you will be given feedback by some young and dumb manager who is never on the floor. you will literally feel like a slave you stand for 8+ hours with the exception of a hour break, you can't do anything like talking or even stand too close to another associate you will be given feedback. Anyone who says they love working there is a liar. the pay is poor you won't feel like all the work you are doing is paid off because they tax like crazy. you won't be able to work nomore than 30 hours a week and you can get as little as 8 hours a week if they want. long hours, your shifts will take up your whole day an opening shift is from 7am-4pm which isn't bad but being up that early, when your home all you will want to do is sleep. the next shifts are from 10-7 11-8 12-9 2-11 and 3-12 on Thursday and Sundays and overnight shifts are from 11pm-8am. If you go to school be prepared to have to get off work at 11pm or 12am which are the closing shifts which u will be only able to work so you'll be pretty drained going to school the next morning. you can't work with any relatives or if they find out you have a boyfriend or girlfriend in the same dept you will be split into another dept. it is a lot of drama that goes on there from stripper employees to managers on a dating site. your even controlled on who you can talk to and sit with on a friendly basis according to certain managers, such as an supervisor can only sit with other supervisors and so on. you will feel really trapped finding another job it's kid of like a curse.

    Advice to Senior Managementget it together !!!! and get out of the leadership office and stay in your dept !!!!!!

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    Interesting

    Assistant Store Manager (Current Employee) New York, NY

    ProsHave a lot of responsibility at an early age in your career. Learn a lot.

    ConsUnrealistic expectations, cultural barriers in the workplace, although they try to accommodate you, they will move you where ever they need you to go, you have little voice

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great brand and company- Not good culture

    Management (Current Employee) New York, NY

    ProsTeaches great level of discipline, service, and sales.

    ConsExpected to be a robot, no training structure, management doesn't treat you with respect.

    No, I would not recommend this company to a friend

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