Uniqlo Usa Reviews

Updated August 25, 2015
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2.2
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Uniqlo Usa Chairman, CEO, & President Tadashi Yanai
Tadashi Yanai
10 Ratings

Pros
  • 30% discount on items that are not promotional or final sale (in 17 reviews)

  • Depending on your location, there is great room for growth within the company (in 9 reviews)

Cons
  • work life balance is nonexistent (in 10 reviews)

  • RULES: strict : dress code check in the mornings (in 14 reviews)

More Pros and Cons

31 Employee Reviews

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  1. Alteration Speicalist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Alterations Specialist in San Francisco, CA
    Former Employee - Alterations Specialist in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Uniqlo Usa part-time (Less than a year)

    Pros

    Quite good pay for a retail job great people, young vibe learn management skills

    Cons

    hard to get promoted or move up if you started in alteration team last minute notice in cutting your scheduled hour ( after you arrive to work)

    Advice to Management

    Protect your employees, customer is not always right


  2. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Supervisor in San Francisco, CA
    Former Employee - Store Supervisor in San Francisco, CA
    Recommends
    Neutral Outlook

    Pros

    Great staff, Good clothes and good teaching skills from other peers.

    Cons

    the only thing I have to say would be lack of communication from upper management.

    Advice to Management

    work together to get better.


  3. Horrible place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The associates you work with are the only thing that gets you through your day.

    Cons

    Often given management responsibilities without getting paid to do so. Management is too caught up in office work, they often forget to check up on the store itself.

    Advice to Management

    This is USA not Japan. Work ethic needs to change. Unrealistic tasks given in unrealistic the frames.


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  5. Might as well become a robot or go to school.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Didn't find any pros. Many benefits/perks lackluster compared to the rest of the retail world.

    Cons

    Really standardized company... Basically strip you of your personality. Rules I remembered: -they tell you have to smile. Rather than being a company full of culture and letting things come naturally, they're FORCING you to smile. -having to wear all black. - have to takes notes every time a "superior" is talking. They gave you little notebooks so you can write down every word. One time someone found a notebook with drawings in it and they got upset about it and told everyone. -take TESTS. Sorry I thought this was a job, not school? Yes, tests where you get graded. Other tests such as: being able to "body fold" a certain number of shirts in 90 seconds. Memorizing the "6 standard phrases" and having to recite then every morning as you line up in straight lines. Ranking your clothes piles (ie "A-rank, B-rank, C-rank, D-rank, F-rank) -basically being treated like a child. So many people left after realizing how ridiculous it was. Also inflexible with scheduling and also crazy overnight shifts.

    Advice to Management

    People in management think they have the right to talk down to people and treat them like dogs.


  6. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend

    I worked at Uniqlo Usa part-time (Less than a year)

    Pros

    You get to meet a lot of diverse and cool people. They really make working here manageable. Decent salary. I helped open one of the stores and it was really fun and exciting.

    Cons

    24/7 smiling. This is so dumb and fake I got customers telling me that people looked unnatural and creepy. Management doesn't really care to much about you since you are replaceable. Our break room for 30+ employees was as small as the manager's office; and we got a mini fridge instead of a regular sized one...

    Advice to Management

    Treat your employees better and you'll get more quality work without having people leave so much.


  7. SIT/ Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in San Francisco, CA
    Former Employee - Supervisor in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Uniqlo Usa full-time (Less than a year)

    Pros

    Opening a new store was a great experience. Uniqlo dedicates a lot of time and money on training new hires. Supervisors are given a LOT of responsibility, which is great because you're part of the managerial department of the store. Good pay, good work ethic, PTO for Supervisors is 20 days i think? Also, you can move up in the company, FAST.

    Cons

    "Standard" is a word you will get sick of hearing. Some stores you can wear nose piercings, some you can't (you think it'd be "standard" one way or the other) Chaotic retail, I've never worked at a place where your head is constantly spinning due to lack of organization.

    Advice to Management

    communications is a must, and so it team work. If you see there is an obvious problem, you need to work it out asap.


  8. Don't get paid enough...

    • Work/Life Balance
    Former Employee - Retail Sales Associate in Daly City, CA
    Former Employee - Retail Sales Associate in Daly City, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Uniqlo Usa part-time (More than a year)

    Pros

    Discount: 30% & can be combined with markdown items

    Cons

    Mandatory to work inventory days even if you have school. Don't get paid enough for the work you put in. Have to come in early to set up the store and leave late to uphold the standard of the store.

    Advice to Management

    Stop playing favorites and maybe people won't quit.


  9. Semi Okay,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in San Francisco, CA
    Current Employee - Store Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Uniqlo Usa full-time (More than 3 years)

    Pros

    Good clothes, love employees, very clean, visiting other stores meeting new people

    Cons

    very very stressful, superiors always find something to say neg... never happy. HR covers up BIG mistakes of the company, give run arounds when trying to get a promotion.

    Advice to Management

    treat managers equal and appreciate them!


  10. Helpful (2)

    Uniqlo Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Uniqlo Associate in San Francisco, CA
    Current Employee - Uniqlo Associate in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    You get some good training here, and coworkers are pretty good people for the most part. They provide a very structured way to move up in the company. Pay is also pretty good.

    Cons

    Doesn't provide a good work-life balance. They make you do lots of pointless work.


  11. it started great but it gets worse over time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Overnight Associate in San Francisco, CA
    Former Employee - Overnight Associate in San Francisco, CA
    Recommends
    Neutral Outlook

    I worked at Uniqlo Usa part-time (More than a year)

    Pros

    30% employee discount paid sick leave great pay

    Cons

    management changes every once in a while

    Advice to Management

    should know your associates capacity and don't expect to finish a workload for 10 people when theres only two people working



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