Unisys Reviews

Updated April 14, 2015
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2.9
849 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Unisys President & CEO Peter Altabef
Peter Altabef
22 Ratings

Pros
  • Good Work-life Balance as you move along thee career niche (in 63 reviews)

  • Flexible working Hours ( really flexible) can do Work from Home as well (in 36 reviews)

Cons
  • Don't waste your time with trying to get into L2 or upper management positions (in 27 reviews)

  • Compensation, Senior Management - No people management skills (in 24 reviews)

More Pros and Cons

Employee Reviews

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  1. Tier 1 Technical Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier I Technical Support in Salt Lake City, UT
    Former Employee - Tier I Technical Support in Salt Lake City, UT

    I worked at Unisys part-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The overall pay is satisfactory for the position. They offer flexible schedules.

    Cons

    The benefits package. Often management seems to be poorly prepared to offer any assistance with many of the accounts. Having to do the work of a Tier 2 agent while not receiving the compensation. Being expected to be able to work up to 9 queues simultaneously.

    Advice to Management

    Be prepared. Have the ability to give team members the tools that they need to work before they begin working an account, rather than months later. Offer training that is consistent and meaningful. It doesn't help to train on an account and then not work it until 6-9 months later, yet still be expected to remember the training.

  2. CE

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unisys full-time

    Pros

    Excellent health plan and good benefits. Very large company with a lot of internet features that people can find attractive.

    Cons

    The company is hard to move up, or get more responsibility. They seem to like you and keep you in one place with no advancement.

  3. Software engineer Intern

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Unisys as an intern (less than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    This company provides a lot of learning opportunities and there is a lot of support for you if you need help with anything. The company has a nice family like atmosphere and everyone gets along quite well (at least at the office I worked at).

    Cons

    The work/projects will seem very confusing at first, and probably still will for your duration there. There is a giant learning curve to overcome when working there.

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  5. Good experience working for them.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unisys

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great team environment. at the co.

    Cons

    Deep hierarchy. that doesn't have to be so deep.

    Advice to Management

    Stand by sound decisions.

  6. Helpful (1)

    Hired on false pretenses.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Augusta, GA
    Current Employee - Anonymous Employee in Augusta, GA

    I have been working at Unisys

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    None at the time. to be continued.........

    Cons

    Company been in town since Dec 2014 and already got bad rep.
    Job was not what was explained by recruiters. Was lied to about the position applied for
    People hired after you are getting the position you were promised. They tell you no more open slots but every week someone hired after you are getting the position promised. Question management about it, and they tell you to be patient.
    Extremely poor training.
    People quitting daily because of misrepresenting the job.
    Management will not be straight and honest with people.
    All management care about is meeting the needs of the contract.
    No employee loyalty.

    Advice to Management

    Give employees reassurance about what's happening. Set the tone for the future.

  7. Company does not endeavor to retain excellent employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative in Rochester, NY
    Current Employee - Technical Support Representative in Rochester, NY

    I have been working at Unisys full-time (more than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Flexible work environment. The company seems to also be acquiring many new contracts.

    Cons

    VERY poor with giving raises. Benefits in UTS are horrible. No 401k and standard single person deductible is 1500.

    Advice to Management

    Learn about methods to retain employees that will continue to help the company, and weed out the employees that just serve as fillers.

  8. Helpful (1)

    Overworked and Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Agent in Rochester, NY
    Former Employee - Help Desk Agent in Rochester, NY

    I worked at Unisys full-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The building has a roof and you usually have job security because others are leaving often.

    Cons

    People starting the job will be making more than experienced employees.

    Advice to Management

    Is there anything you can do against the people above you?

  9. Great opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unisys full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    challenging environment and very good opportunities to grow within the company

    Cons

    I love the company and barely looked for the cons

  10. Helpful (1)

    Work enivoroment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unisys

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Being able to work from home most of the week

    Cons

    Organization of Upper management is not as great

    Advice to Management

    none

  11. On par with other companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unisys full-time (more than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Unisys is a very customer-focused organization and that is its niche in the outsourcing industry. It has the agility to quickly respond without a lot of bureaucracy There is a family feel when you work at an office location. Unisys also offers many home-based positions with flexible hours. My management has been very supportive of family priorities when they arise. I have had the opportunity to advance, holding 4 positions of increasing responsibility over 7 years.

    Cons

    Unisys does not demonstrate the process discipline that you would expect from a service provider. There is a tendency to underestimate and understaff the resources needed for a project to contain cost, and when the project goes red, you can have all the resources you need, but the damage is done at that point. Unisys has also been challenged to manage effectively within a matrixed tower structure. This has had a negative impact on morale.

    Advice to Management

    Right-size project staff at the start. Don't undercut staffing to win a deal. Reorganize with a vision and a plan that is communicated to the team. It appears we are restructuring frequently like a "flavor of the week". Require timecard approvals for all staff regardless of role. Unisys seems to go through stages of poaching leadership from other companies. Make your own identity rather than recreating another company's culture. Changes to the performance review process have taken away incentive to top-perform (less categories of performance, and rules around percentages of top achievers and non-performers). Not every team has non-performers.

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