United Airlines

  www.united.com
  www.united.com

United Airlines Reviews in Elk Grove Village, IL

Updated November 4, 2014
Updated November 4, 2014
731 Reviews
3.0
731 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Airlines President & CEO Jeffery A. Smisek
Jeffery A. Smisek
346 Ratings

Review Highlights

Pros
  • The flight benefits were the only reason to justify working for this company (in 130 reviews)

  • Excellent travel benefits and very big partnership presence in Chicago area (in 87 reviews)


Cons
  • Senior management boasts about a culture of dignity and respect but come far from living it (in 31 reviews)

  • upper management is horrible they don't care for there best assets there employees (in 27 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A company with good benefits that I love to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Distribution Coordinator in Elk Grove Village, IL
    Former Employee - Distribution Coordinator in Elk Grove Village, IL

    I worked at United Airlines full-time (more than 10 years)

    Pros

    You get great flying benefits and some of the nicest people to work with.

    Cons

    my only down side is that I had to work on Sundays.

    Advice to ManagementAdvice

    Try working in the lower class shoes for a day or share their job for a day just to see what it is like. Even do an undercover boss one day.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    It was good in the day but after they took away the black book it was downhill all the way!

    Former Employee - Administrative Assistant in Elk Grove Village, IL
    Former Employee - Administrative Assistant in Elk Grove Village, IL

    I worked at United Airlines full-time (more than 10 years)

    Pros

    The old regime would listen and learn from their team players no matter what their "rank" but the new regime is only out for themselves. It was a fun environment and we all worked together to achieve the goal that we had set forth. The VPs, etc. were not afraid to get their hands dirty and do menial jobs if it helped the greater good. We built Terminal 1 and invented all the new technology along with it and that made us all proud and then you took credit for all that we had achieved.

    Cons

    I put in over 15 years and what did I get but a kick in the pants! They said I didn't do anything but they sure wanted my 350 page plus documents I typed and all my knowledge I gained throughout my years before they got rid of me for no reason! I lost my pension, my retirement, my employee investments and my flying benefits. I was even offered a job back into the company after 9/11 and was told to come to work and when I got there they said oh that job was changed and is no longer available. They didn't have the common courtesy to call me before I left and they knew it!

    Advice to ManagementAdvice

    Remember where you started and how you want to be treated. Don't treat others without respect unless you would treat yourself in that negative way! Learn to listen and United might go further! Don't take away what individuals who have worked to obtain away at the end of their career! They put a lot of good years into growing your business and then you took it all away.

  3.  

    It was very helpful in utilizing my Risk Management skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Management in Elk Grove Village, IL
    Former Employee - Risk Management in Elk Grove Village, IL

    I worked at United Airlines full-time (more than an year)

    Pros

    I love to travel and experience different culturs and people

    Cons

    At the time United Airlines were merging and the company was not stable

    Advice to ManagementAdvice

    Valuable people should be protected from losing their jobs.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    it's ok to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Storekeeper in Elk Grove Village, IL
    Current Employee - Storekeeper in Elk Grove Village, IL

    I have been working at United Airlines full-time (more than 10 years)

    Pros

    the flight benefits are good if you can get on

    Cons

    they need to increase starting salary. it takes 10 years for the max

    Advice to ManagementAdvice

    not so much personal infighting

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good to their employees. Fair to their contractors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Supervisor in Elk Grove Village, IL
    Current Employee - Warehouse Supervisor in Elk Grove Village, IL

    I have been working at United Airlines as a contractor (less than an year)

    Pros

    Great environment, great pay and decent enough coworkers.

    Cons

    The Union is difficult to work with.

    Advice to ManagementAdvice

    Reward contractors who excell with permanent positions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great company to work for if you find your Niche

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Elk Grove Village, IL
    Current Employee - Business Analyst in Elk Grove Village, IL

    I have been working at United Airlines full-time (more than 10 years)

    Pros

    Flight Benefits to even more cities in the world after the merge with Continental
    Lower medical premiums compared to other Fortune 100 companies
    United is big on hiring internally first for open positions
    Great co-workers

    Cons

    Bad management in most departmsnts
    Company took away pensions and keeps cutting salaries during tough times

    Advice to ManagementAdvice

    Please hire capable, competent, educated, top-quality, smart, intelligent leaders who are progressive, proactive, and have a great vision of the near future. Make sure they know how to lead a company with very complex operations like United and hold these accountable for their employees' performance.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Challenging, an interesting industry, overall a good group of people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Project Manager in Elk Grove Village, IL
    Current Employee - IT Project Manager in Elk Grove Village, IL

    I have been working at United Airlines

    Pros

    The airline industry is very complex, if you enjoy working in an environment where there is always something new .

    Cons

    Layoffs, business model is very suspectible to the economy (layoffs), in some areas a punitive cuture is still strong

    Advice to ManagementAdvice

    Look at the leaders that are not forming positive realationships with their piers and others.

    Recommends
    Approves of CEO
  9.  

    outstanding people, internal strife

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Revenue Management Analyst in Elk Grove Village, IL
    Current Employee - Revenue Management Analyst in Elk Grove Village, IL

    I have been working at United Airlines

    Pros

    every person is very committed to helping United succeed

    Cons

    Many people here are unsure of their future after the merger

    Recommends
    Approves of CEO
  10. 3 people found this helpful  

    The worst experience of my professional career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Product Development Manager in Elk Grove Village, IL
    Former Employee - Product Development Manager in Elk Grove Village, IL

    I worked at United Airlines

    Pros

    On the one hand, if you want to be lazy and just slide by, United Airlines is the place to work. You can get by doing barely anything. Your co-workers are aware of it, but not management.

    Cons

    If you actually care about your work, United Airlines is not the place to work. There are so many slackers, unqualified workers, overlap in job duties and superfluous personnel that it's actually really hard to get your job done. The tools and resources provided to personnel is abhorent (Airline operations however had a good repuation. I would still fly United...). The organizational structure and strategy is also a joke.

    Advice to ManagementAdvice

    Senior management spends so much time in unnecessary, poorly managed, inefficient meetings, with such a crazy organizational structure, that they have no idea what is actually happening in their department on a day to day basis, and how much better, how much more productive their department could be. This ultimately results in a negative product. (Again, I'm not speaking of airport ops.) I worked in their e-commerce department.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Not a bad company, just in the middle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Staff Writer in Elk Grove Village, IL
    Former Employee - Senior Staff Writer in Elk Grove Village, IL

    I worked at United Airlines

    Pros

    One of the main reason is the flight benefits. If you like to travel, even though its based on seniority, it would be ideal. Also, the aviation industry is very dynamic -- always changing. There was never a dull moment at United.

    Cons

    Absence of a work/life balance at the corporate level. also, the pay was not on par with market data if you were below a director level.

    Advice to ManagementAdvice

    Management needs to step up and make decisions in a more timely manner. Also, the communication style tends to be stuffy and always coming from the top down. High performing companies have information flowing downwards and upwards.

    No opinion of CEO

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