United Airlines

www.united.com

United Airlines Reviews

Updated March 1, 2015
Updated March 1, 2015
782 Reviews
3.0
782 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Airlines President & CEO Jeffery A. Smisek
Jeffery A. Smisek
370 Ratings

Review Highlights

Pros
  • The flight benefits were the only reason to justify working for this company (in 130 reviews)

  • Excellent travel benefits and very big partnership presence in Chicago area (in 87 reviews)


Cons
  • Senior management boasts about a culture of dignity and respect but come far from living it (in 31 reviews)

  • upper management is horrible they don't care for there best assets there employees (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    My experience as a flight attendant
    Was great I loved it my dream job and honestly really really fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in San Francisco, CA
    Current Employee - Flight Attendant in San Francisco, CA

    I have been working at United Airlines

    Pros

    Flight benefits great health benefits buddy passes traveling all around the world iota wonderful

    Cons

    Move around too much hard to balance family friends

    Positive Outlook
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at United Airlines

    Pros

    corporate culture
    benefits
    pay
    room to grow within the organization

    Cons

    None come to mind for cons

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I have always loved my job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Agent in Houston, TX
    Current Employee - Airport Agent in Houston, TX

    I have been working at United Airlines full-time (more than 10 years)

    Pros

    The travel benefits are really great.

    Cons

    The company is continuing to outsource.

    Recommends
    Neutral Outlook
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airline Pilot
    Former Employee - Airline Pilot

    I worked at United Airlines

    Pros

    Great benefits. Vacation time after 20 years cannot be beat

    Cons

    Since the acquisition of Continental Airlines, management has not been as efficient

    Recommends
    Positive Outlook
  6.  

    Great company and employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL

    I have been working at United Airlines full-time (more than 10 years)

    Pros

    Travel and exposure to opportunities all over the world. The United/Continental merger is nearly over and progress is being made. The leadership team has gone through good changes and on track.

    Cons

    The airline industry is very cyclical and can turn badly quick. All the US airlines are at the mercy of the government under heavy regulation and taxation. There's a big threat from the foreign air carriers since their governments view air travel as a critical element of the economy.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company to work for,great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Worker in Denver, CO
    Current Employee - Production Worker in Denver, CO

    I have been working at United Airlines

    Pros

    Good work group,and great benefits

    Cons

    sometimes frustrating when we do not have the necessary equipment

    Advice to ManagementAdvice

    need necessary equipment to do the job in a timely manner

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I am extremely happy to be given the opportunity to become part of this great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Support Analyst - IT in Elk Grove Village, IL
    Current Employee - Associate Support Analyst - IT in Elk Grove Village, IL

    I have been working at United Airlines full-time (less than a year)

    Pros

    1.)Very strong support from co-workers and management.
    2.)Co-workers are very nice and work environment is peaceful.
    3.)Pay is very good
    4.)Benefits are so huge, exceptional, and second to none
    5.)Seniority based company but has a fair system to help out new hires.
    6.)Management will give you all the resources you need to climb the corporate ladder; all you need is the desire to excel.

    Cons

    There is nothing I dont like about this company and its community. Becoming a part of this company will be one of the best decisions you will ever make in your life.

    Advice to ManagementAdvice

    Please keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Airline's future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines

    Pros

    Some flying benefits and pay isn't bad

    Cons

    there's no future in the company. Seems like the executives want to run company into bankruptcy. Contracting work out. Closing stations.

    Doesn't Recommend
    Negative Outlook
  10.  

    Mediocre management only slightly offset by benefits and job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL

    I have been working at United Airlines full-time (more than a year)

    Pros

    Complex and interesting problems to solve.
    Flight benefits are great.
    Downtown office location is great if you're a management employee.
    Good work/life balance.
    Good healthcare and other benefits.

    Cons

    Lack of a clear strategy from the c-suite drives constant change in decisions and direction.
    Management seems to be adding to the director level and above ranks while reducing the amount of individual contributors.
    Very political corporate culture.
    Divisions are very "Siloed" creating churn when trying to make decisions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Management comes and goes, but employees who awarded work by seniority usually stay on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airline Pilot
    Former Employee - Airline Pilot

    I worked at United Airlines full-time (more than 10 years)

    Pros

    Company values at least talk a good game. Some bonuses are nice.

    Cons

    Generally, many line decisions are made by people in cubicles. Promotions can be very affected by how much your spervisor likes yoy.

    Advice to ManagementAdvice

    Trust and give responsibilty to line employees.

    Recommends
    Positive Outlook
    No opinion of CEO

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