United Airlines Reviews

Updated April 25, 2015
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3.1
838 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
United Airlines President & CEO Jeffery A. Smisek
Jeffery A. Smisek
395 Ratings

Pros
  • The flight benefits were the only reason to justify working for this company (in 130 reviews)

  • Excellent travel benefits and very big partnership presence in Chicago area (in 87 reviews)

Cons
  • Senior management boasts about a culture of dignity and respect but come far from living it (in 31 reviews)

  • upper management is horrible they don't care for there best assets there employees (in 27 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Livin' the dream

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Officer - Pilot in Newark, NJ
    Current Employee - First Officer - Pilot in Newark, NJ

    I have been working at United Airlines full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Major airline with major hiring needs and high second year pay scales flying heavy metal all over the world with at least 12 days off per month.

    Cons

    Seniority based, bottom of the list, away from home a lot, being on reserve is challenging while commuting to Newark (which isn't the nicest place in the world.

  2. Planner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good working environment and has great benefits. They include flight and health

    Cons

    long hours, nights, weekends, and holidays

    Advice to Management

    Great work

  3. Network Operations Control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at United Airlines as an intern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flight benefits, working in the heart of the city, business casual attire somewhat required. I was told to stop wearing a tie after my 3rd day.

    Cons

    No pay, the Flight Operations Interns and the Engineers all get pay. It was really hard to enjoy flight benefits when you cant afford a hotel once you get to your destination.

    Advice to Management

    Go and work with the people under you, not just the MDO's. Get the dispatchers to trust and believe in you, then MAYBE they'll follow the guidelines instead of finding ways around them.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Senior Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Chicago, IL
    Current Employee - Senior Manager in Chicago, IL

    I have been working at United Airlines full-time (More than 8 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Free flying benefits, Good work Life balance

    Cons

    Bureaucracy, IT system selections were poor

    Advice to Management

    No objective reorganization in IT. Many people hold the positions in team because of the friendship they hold. Management avoids hard decisions and is scared of changing people from teams. Many people are used to only one team and are very possessive about their products or projects. Unless there is movement at Director/MD level , there will be too much protectionism happening.

  6. flight attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Airlines

    Pros

    Pay was decente forma flight attendant

    Cons

    You have no life Once u start

    Advice to Management

    look forma more talented indivuals

  7. CSA cargo agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA Cargo Agent in Chicago, IL
    Former Employee - CSA Cargo Agent in Chicago, IL

    I worked at United Airlines

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I worked for a great company called Continental Airlines,at the cargo facility.We had the best operation at Ohare.

    Cons

    After the merge of Continental/United Airlines.It was clear to us they didnt like Continental Cargo doing a good job and making UA cargo look bad since they outsourced UA cargo.So the board decided to outsource Continental Cargo system wide and ruin a great operation.

    Advice to Management

    Work on being nice to both sides of the company,I hear it lopsided.

  8. Computer Service Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Computer Systems Engineer in Newark, NJ
    Former Contractor - Computer Systems Engineer in Newark, NJ

    I worked at United Airlines as a contractor (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The Company was a great Technical experience , and was able to work in a with a wide range of
    equipment .

    Cons

    That I was on a contract bases, and the contract ended!

    Advice to Management

    No contracted IT work, Hire Direct...

  9. Helpful (1)

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work hours, good benefits

    Cons

    can be short-sighted, need to retain talent

  10. Sr. Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The airline industry is a fascinating industry. UAL like most airlines has multiple areas of opportunity throughout the company ranging from marketing to finance to operations. Flight benefits are fun.

    Cons

    Slow upward growth, with many management layers to navigate.

    Advice to Management

    Continue to improve / define company culture.

  11. Business Analyst leading projects, data analysis, and strategic recommendations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at United Airlines full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flight benefit privileges, depending on the department - telecommuting options, compensation package including health benefits

    Cons

    Number of holidays, vacation accrual

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