Glassdoor is your free inside look at United Airlines reviews and ratings — including employee satisfaction and approval rating for United Airlines CEO Jeffery A. Smisek . All 396 reviews posted anonymously by United Airlines employees.
72% of the CEO
Jeffery A. Smisek
I have been working at United Airlines full-time for less than a year
Pros – The culture is professional yet comfortable, with a focus on professional development for employees. I have been thoroughly impressed with the level of training provided by my team, as well as the energy placed around allowing me to network and grow my professional network.
Cons – There are a variety of processes that can sometimes slow down the ability to complete a project.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-05 11:43 PDT
I worked at United Airlines full-time for more than 8 years
Pros – The flight benefits are good. I enjoyed the work and I can honestly say some of the upper management wants to improve.
Cons – There good-old-boy network still exists. If you are not in with the right managers you don't advance and you don't get many opportunities for projects or any type of career advancement.
Advice to Senior Management – Establish a policy of fair treatment for all levels, from the frontline to management.
2013-06-04 16:51 PDT
I have been working at United Airlines full-time for more than 10 years
Pros – - Travel Benefits are the anchor that keep people in company.
- Great co-workers.
Cons – - Very hard to move up in organization
- A lot of waste (non value add activities)
-Culture not defined yet
- Lack of accountability all throughout company
Advice to Senior Management – - Most merger activity is done, tighten up controls, clean up non-value add activities
No, I would not recommend this company to a friend
2013-06-05 06:19 PDT
I have been working at United Airlines full-time for more than 3 years
Pros – Laid-back culture, easily accessible headquarters, and diversity
Cons – Limited career mobility, and limited opportunities for learning and advancement
Yes, I would recommend this company to a friend
2013-06-02 08:41 PDT
I have been working at United Airlines part-time for more than a year
Pros – Great health benefits, the flight benefits are a huge perk.
Cons – To work for an airline in the midst of a large merger involves a lot of politics and hassle. Not very flexible with hours, not recommended for people in college, or with a fixed schedule.
Advice to Senior Management – There needs to be more consistency within the company. The merger shouldn't be an excuse.
Yes, I would recommend this company to a friend
2013-05-28 23:26 PDT
I have been working at United Airlines full-time for more than 7 years
Pros – Free travel and friendly coworkers in location
Cons – not enough vacation and bellow average pay
Advice to Senior Management – better compensation
Yes, I would recommend this company to a friend
2013-05-30 06:32 PDT
I have been working at United Airlines full-time for more than 10 years
Pros – the industry has so much improvement that is needed, co-workers are passionate
Cons – takes forever to get things done and way too many people have to review and provide feedback
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-21 15:49 PDT
I worked at United Airlines
Pros – Relaxing work environment, nice smart young people to work with
Cons – Everything changes so slow. It is a huge company and it operates as a government office almost
2013-05-19 20:16 PDT
I worked at United Airlines full-time for more than 10 years
Pros – opportunities for career advancement, great flight benefits, 401k matching, generous vacation, very reasonable medical, dental, and life insurance costs
Cons – many jobs have been outsourced to foreign contractors, frequently impacted by economic conditions, frequent reductions-in-force
Advice to Senior Management – Try to employ better strategies to both retain and further develop experienced employees, when administering performance reviews, use fractional ratings and prorate salary adjustments to more accurately reflect and reward work accomplished, find better ways to deal with difficult economic conditiions than by continually laying off employees, especially those with many years of experience
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-15 07:51 PDT
I worked at United Airlines
Pros – great benefits a fun job
Cons – division was sold/need more planes
2013-05-15 10:04 PDT
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