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United Airlines
2.8 of 5 396 reviews
www.united.com Chicago, IL 5000+ Employees

United Airlines Reviews

Updated Jun 13, 2013
All Employees Current Employees Only

2.8 396 reviews

                             

72% Approve of the CEO

United Airlines President & CEO Jeffery A. Smisek

Jeffery A. Smisek

(149 ratings)

43% of employees recommend this company to a friend
396 Employee Reviews
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  • Work/Life Balance
         
  • Culture & Values
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Recent hire in Talent Acquisition

Senior Recruiter (Current Employee)
Chicago, IL

I have been working at United Airlines full-time for less than a year

ProsThe culture is professional yet comfortable, with a focus on professional development for employees. I have been thoroughly impressed with the level of training provided by my team, as well as the energy placed around allowing me to network and grow my professional network.

ConsThere are a variety of processes that can sometimes slow down the ability to complete a project.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Work/Life Balance
         
  • Culture & Values
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

The company is trying to be better, although the upper management attitudes still need to change.

Operations Supervisor (Former Employee)
Chicago, IL

I worked at United Airlines full-time for more than 8 years

ProsThe flight benefits are good. I enjoyed the work and I can honestly say some of the upper management wants to improve.

ConsThere good-old-boy network still exists. If you are not in with the right managers you don't advance and you don't get many opportunities for projects or any type of career advancement.

Advice to Senior ManagementEstablish a policy of fair treatment for all levels, from the frontline to management.

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  • Work/Life Balance
         
  • Culture & Values
         
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  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Upward Mobility Constraint

Project Manager (Current Employee)
Houston, TX

I have been working at United Airlines full-time for more than 10 years

Pros- Travel Benefits are the anchor that keep people in company.
- Great co-workers.

Cons- Very hard to move up in organization
- A lot of waste (non value add activities)
-Culture not defined yet
- Lack of accountability all throughout company

Advice to Senior Management- Most merger activity is done, tighten up controls, clean up non-value add activities

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
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Laid-back Culture

Anonymous Employee (Current Employee)
Chicago, IL

I have been working at United Airlines full-time for more than 3 years

ProsLaid-back culture, easily accessible headquarters, and diversity

ConsLimited career mobility, and limited opportunities for learning and advancement

Yes, I would recommend this company to a friend

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Customer Service Representative

Customer Service Representative (Current Employee)
San Antonio, TX

I have been working at United Airlines part-time for more than a year

ProsGreat health benefits, the flight benefits are a huge perk.

ConsTo work for an airline in the midst of a large merger involves a lot of politics and hassle. Not very flexible with hours, not recommended for people in college, or with a fixed schedule.

Advice to Senior ManagementThere needs to be more consistency within the company. The merger shouldn't be an excuse.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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Not happy with the current situation

Senior Financial Analyst (Current Employee)
Newark, NJ

I have been working at United Airlines full-time for more than 7 years

ProsFree travel and friendly coworkers in location

Consnot enough vacation and bellow average pay

Advice to Senior Managementbetter compensation

Yes, I would recommend this company to a friend

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  • Disapproves of CEO

 

great co-workers - hope things turn around for their sake

Director (Current Employee)

I have been working at United Airlines full-time for more than 10 years

Prosthe industry has so much improvement that is needed, co-workers are passionate

Constakes forever to get things done and way too many people have to review and provide feedback

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sr Industrial Engineer

Anonymous Employee (Former Employee)

I worked at United Airlines

ProsRelaxing work environment, nice smart young people to work with

ConsEverything changes so slow. It is a huge company and it operates as a government office almost

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Great company to work for, excellent benefits

Developer (Former Employee)
Chicago, IL

I worked at United Airlines full-time for more than 10 years

Prosopportunities for career advancement, great flight benefits, 401k matching, generous vacation, very reasonable medical, dental, and life insurance costs

Consmany jobs have been outsourced to foreign contractors, frequently impacted by economic conditions, frequent reductions-in-force

Advice to Senior ManagementTry to employ better strategies to both retain and further develop experienced employees, when administering performance reviews, use fractional ratings and prorate salary adjustments to more accurately reflect and reward work accomplished, find better ways to deal with difficult economic conditiions than by continually laying off employees, especially those with many years of experience

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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best job ever

Anonymous Employee (Former Employee)

I worked at United Airlines

Prosgreat benefits a fun job

Consdivision was sold/need more planes

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