United Airlines

  www.united.com
  www.united.com

United Airlines Reviews

Updated December 22, 2014
Updated December 22, 2014
731 Reviews
3.1
731 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Airlines President & CEO Jeffery A. Smisek
Jeffery A. Smisek
346 Ratings

Review Highlights

Pros
  • The flight benefits were the only reason to justify working for this company (in 130 reviews)

  • Excellent travel benefits and very big partnership presence in Chicago area (in 87 reviews)


Cons
  • Senior management boasts about a culture of dignity and respect but come far from living it (in 31 reviews)

  • upper management is horrible they don't care for there best assets there employees (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Child Please

    Former Employee - Ramp Agent in Chicago, IL
    Former Employee - Ramp Agent in Chicago, IL

    I worked at United Airlines full-time (more than 3 years)

    Pros

    YOU CAN FLY OTHER CARRIERS!!

    Cons

    ALL. What a wasre of my time to work for these people. Greatest career move I EVER made was to get the hell out. You sure fooled someone who had your best interest in mind. You should walk to your location before you fly with this company. Seriuusly.

    Advice to ManagementAdvice

    Commit Suicide!

    Doesn't Recommend
  2.  

    Should be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines

    Pros

    Reduced flight benefits. If you can get on.

    Cons

    Continental mgmt is in control and sucks!!!!

    Advice to ManagementAdvice

    Value your employees! Stop the nepotism! Be true to your word about finding the best of both companies (merged)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Mafia

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines

    Pros

    Flying benefits seem nice however hard to get on a flight.

    Cons

    Mafia type management style, and ignorant people

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    travel the world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cabin Crew in San Francisco, CA
    Current Employee - Cabin Crew in San Francisco, CA

    I have been working at United Airlines full-time (more than 10 years)

    Pros

    great network of routes all over the world

    Cons

    still working on the merger 4 years later

    Advice to ManagementAdvice

    Treat the employees with respect and dignity , get all contracts settled, treat as a "family" and you will get it 100 fold in return!

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Love vs Hate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internation Flight Attendant in Honolulu, HI
    Former Employee - Internation Flight Attendant in Honolulu, HI

    I worked at United Airlines part-time (more than 10 years)

    Pros

    Fantastic opportunity to get an international perspective of the world, see places you've only dreamed of, meet people that will inspire you, have an experience that few other jobs could ever offer. It's more of a lifestyle than it is a job and a career that once gets in your blood is difficult to transition from, but worth getting hooked on...

    Cons

    Management has a mob mentality (literally). Rule by fear and harassment...keep the laborers down. I don't know how a company this large, this smart, employing so many thousands of workers and families for so many years right here in the good old USA continue #1) to want to continue to operate by fear based tactics. #2) Spend major time and effort in hiring the BEST people in the nation and then proceed to mentally abuse them into rank and file. #3) Then go about not listening to any of the brilliant ideas those employees come up with to make their job or life better, easier, more cost effective, effeicient and earth friendly.

    Advice to ManagementAdvice

    Dear Upper Management, Board of Directors, C

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    No job security, no advanvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Current Employee - Customer Service Representative in Salt Lake City, UT

    I have been working at United Airlines full-time (more than 5 years)

    Pros

    Free travel when possible, non rev

    Cons

    Only work in one department , forever

    Advice to ManagementAdvice

    Customers still want to talk to a person

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Continental was Great United Not

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Sales Agent in Houston, TX
    Current Employee - Airport Sales Agent in Houston, TX

    I have been working at United Airlines full-time (more than 10 years)

    Pros

    Flight Benefits..Health insurance..ok pay after 10 years

    Cons

    Continental never needed a union..It was a Company that treated employees with dignity and respect..Since the merger and union it is management and employees against each other. A company will never succeed with this type of culture..It is hard to provide great customer service with the product that is provided..the planes are old ...every other flight is a mechanical delay or cancelled or no crew.A company will not succeed with this type of product..

    Advice to ManagementAdvice

    It's Great that Customer Satisfaction Surveys are taken..Maybe you should take an employee Satisfaction Survey..Very Simple..Happy Employees make Happy Customers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Flight Attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Airlines

    Pros

    Free travel, yearly raise, profit sharing, meet new people, the job itself is easy

    Cons

    The work schedule, being on-call, the merge is making things really messy.

    Recommends
  10.  

    Satisfied employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Supervisor in Chicago, IL
    Former Employee - Ramp Supervisor in Chicago, IL

    I worked at United Airlines full-time (more than 10 years)

    Pros

    Benefits are good. Compensation is fair. Great training for all positions.

    Cons

    Working all hours all days as operations is 24/7. Certain schedules can be a drag at times. Work life balance can be challenging. Very stressful at times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    I really wanted this to be better than it is.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines

    Pros

    I love what I do & I love working for this company. The benefits are great. I can't wait to use the pass travel! The HR on-boarding was excellent. My recruiter was friendly & informative.

    Cons

    The attitudes of the employees are horrible. Everyone seems po'd about something.

    Advice to ManagementAdvice

    Hire babysitters. Seriously though it seems like the company tries to engage employees and I hate to say clean house but there is a lot of really bad attitudes.

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