United Airlines Reviews in San Francisco, CA Area
Updated Nov 8, 2011 – Reviews are posted anonymously by employees. Ratings are reflective of location and job title.
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Local Company Rating Based on 35 ratings Employees are "Dissatisfied" |
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CEO Rating
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Pros
Great Bennie, face pace work set. Flexibility with schedule. Everything is good about it. No if and buts or maybe.
Cons
Management don't treat you well. You are only considered a number and not a complete worker. They never acknowledge your work.
Advice to Senior Management
The advice i would have would be that they need to acknowledge or work and not show favoritism because it not fair.
Pros
The money is descent and the training is comprehensive. The travel benefits can be descent if you are not on a tight schedule.
Cons
The management is not interested in individuals and many people are treated like a number. There is always a mental mindset of us against them in the management to employee relationship.
Advice to Senior Management
Realize that your employees can be your greatest assets. The maintenance department was profitable and doing well with Japanese freighters, jet shop, and other airlines bringing heavy visits.
Pros
Benefits are average. Flight benefits were much better when they were offering free upgrades.
Cons
Currently stuck at 1994 wages while Senior management are enjoying top wages and plenty of bonuses. Retirement stripped away and burden laid on the tax payers during bankruptcy, again while senior management were rewarded millions for saving the company. Shame on the company and the Feds!!!
Advice to Senior Management
Quit being gready and spread the wealth. United used to be a family oriented company who believed that the secret to a happy customer is a happy employee.
Pros
The best reason to work for united would be for the travel benefits. I also like the people I worked with they were vary knowledgeable.
Cons
The management at United doesn't care about their employees and is trying to farm out all of the work to china so they can get big bonuses.
Advice to Senior Management
You need to treat people like human beings and stop forming out all the work. Glen Tilton should be flipping burgers and not running an airline.
Pros
The ability to see the world when ever you want is by far one of the most unique value add benefits any employee could hope for. I've been to places for pleasure and business that most people can only dream of - thanks United.
Cons
I think like many large corporations it's easy to feel like change doesn't come quick enough. Many employees hace strong ideas that sometimes have a tendency to feel unheard.
Advice to Senior Management
To the most senior executives...don't flaunt your bonuses. The company had only made a profit one year since 9/11. Lead form the top down, and dont take a huge salary while your front line feels like they are suffering.
Pros
Brand, Travel Benefits, Responsibilities, Industry
Cons
Technology, Information Sharing, Bureaucracy, Unnecessary Complexity, Lack of Resources, Lack of Appreciation for the Power of the Brand
Advice to Senior Management
Middle management is stuck in their ways, exhausted, overworked and lack creative solutions. A new generation may be the only answer.
Pros
- Travel benefit
- If you are near retirement then it may be a good place since you can really not perform and still be around for a long time.
Cons
The place lacks a skilled workforce. People lack even knowledge of simple Microsoft office tool and misused industry terms or practices. People are given manager positions without any merit. If you are truly skilled worker, then you will be put under a less competent manger and be given high profile projects. There will be very little advancement or fairness in annual rating. These can be shown in the employee turnover rate and also the responses from the new employees they hire from other industries. Most people than come from other industries are shocked by the practices that goes on here. Talk to other employees that left. You will find many people that been there for 20+ years and all they have is to throw around how long they been here. The culture is to talk about how things are wrong or the history of how things are wrong, but never be a solution to the problem. But always report on how things are improving.
Advice to Senior Management
Make real assessment of the middle managers in San Francisco. These were so many reorganizations over the years, yet the same people (middle managers) in charge but at different positions. If the same manager who took United into bankruptcy are still managers, then I think you know where the root cause of the problem reside. The only reason you seen slight improvements is because they got better at reporting what sounds good and not what truly is happening.
Pros
Space available travel, health ins. and other benifits, with interesting work in a remarkable industry where you can add unlimited training and experience.
Cons
The company has taken away; 20% of our salary, one week of vacation, 50% of our pension, liquidated the ESOP (employee ownwership) which averaged $50,000 in employee contribution.
There is much less respect or appreciation of even good hard work and sound productivity.
Advice to Senior Management
If your goal is not to build and grow this company but instead prepare it for a merger or sell-off then please leave, just leave.
Pros
Space available travel and travel industry discounts, medical benefits, international and domestic work locations and large community of fellow co workers.
Cons
Inability to use space available flying, increase cost in medical benefits combined with reduction in the benefit, discrimination in pay practices, management narcisism and lack of leadership contributing to a demoralized work force.
Advice to Senior Management
UAL leadership must raise their corporate level of consciousness to a place where courage replaces pride, self interest is left to the immature and integrity of thought and action presides over rhetoric.
Pros
Good flight bennies but that's about it.
Cons
The culture of the company is such that everyone has something to complain about. Folks are really unhappy there. If you work there, don't get sick, don't need any personal time off, and don't expect to get rich.
Advice to Senior Management
Most of them would be better working in fast food.



