United Concordia Reviews

Updated July 31, 2015
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3.6
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David Holmberg
4 Ratings

18 Employee Reviews

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  1. Great company but not perfect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrisburg, PA
    Current Employee - Anonymous Employee in Harrisburg, PA
    Recommends
    Positive Outlook

    I have been working at United Concordia full-time (More than 5 years)

    Pros

    Good benefits and pay for the area. Plenty of opportunity to grow.

    Cons

    Promotions can often be more about politics than ability.


  2. Great benefits. Great location. Great people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Williamsport, PA
    Former Employee - Customer Service Representative in Williamsport, PA
    Recommends
    Positive Outlook

    I worked at United Concordia full-time (More than a year)

    Pros

    Great benefits. Great location. Great people.

    Cons

    I really can't think of any.

    Advice to Management

    Help a little more with stress management.


  3. Lots of Positive Change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Senior management is dedicated to making the necessary changes at the top of the company to position itself for the future.

    Cons

    Some changes made at the top have significant impacts at the lower level positions. These impacts are not always thought about.

    Advice to Management

    Continue making the necessary changes to keep the company competitive.


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  5. Poor management & leadership within Department.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Exempt in Harrisburg, PA
    Former Employee - Exempt in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at United Concordia full-time (More than 3 years)

    Pros

    It's a job. Good benefits.

    Cons

    Low pay, Lack of work-life balance. Regulatory Department was unnecessarily micromanaged. Lack of cohesion within the team; a lot of backstabbing. Archaic systems and procedures ensures that the work takes twice as long to complete. Bate and switch mentality with hiring manager; promised a lot and then never delivered. Management lacks trust in employees they hire; treats employees as if they're stupid.

    Advice to Management

    Compensate exempt employees for the long hours they put in. Give up the trick and pony show. Start treating employees as if they are human beings, instead of treating them like you own them. Change hiring tactics to exclude lying to job candidates about the job description and responsibilities, and making promises that you don't intend to follow through with.


  6. Great!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Harrisburg, PA
    Current Employee - Underwriter in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Concordia full-time (Less than a year)

    Pros

    Everyone is very helpful there.

    Cons

    Typical corporate America and feel.


  7. Great Place to Work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Harrisburg, PA
    Former Employee - Senior Customer Service Representative in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Concordia full-time (More than 10 years)

    Pros

    The leadership, coworkers, training they offered. Great all around.

    Cons

    I unfortunately lost my job due to the TRICARE Dental Program, but would love to come back and work with United Concordia, was employed for 13 years.


  8. If you like sitting in a cubicle all day, working on a computer this job is for you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-ordination of Benefits Specialist in Camp Hill, PA
    Former Employee - Co-ordination of Benefits Specialist in Camp Hill, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at United Concordia full-time (More than 5 years)

    Pros

    Pay was good,but each grade has a limit on the amount of money an hour you can make. Overtime was good. Benefits, vacation, and insurance coverage were also good. All in all it was a good place to work with no college degree.

    Cons

    Hard to advance to higher grade. A lot of drama in the work area...it's best to keep to yourself.


  9. good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Membership and Billing Specialist in Linglestown, PA
    Former Employee - Membership and Billing Specialist in Linglestown, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at United Concordia full-time (More than 8 years)

    Pros

    I think united concordia is a real good company to work for. they have good benefits and pay. the people are friendy and easy to work with.

    Cons

    in my old dept. it was a little fustraiting with procedures when everyone isnt on the same level of information to run jobs.


  10. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dedicated Customer Service Representative in Harrisburg, PA
    Current Employee - Dedicated Customer Service Representative in Harrisburg, PA
    Recommends
    Approves of CEO

    I have been working at United Concordia full-time (More than 5 years)

    Pros

    Study job; gives you a great look at how the insurance company runs; The senior staff (VP etc. are really great people!) everyone is down to earth.

    Cons

    non stop angry calls; this is no fault of the company though, in this type of business it can be expected.

    Advice to Management

    Open up more room for advancement


  11. Good Company to Work For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Project Assistant in Phoenix, AZ
    Former Employee - Administrative Project Assistant in Phoenix, AZ
    Recommends
    Neutral Outlook

    I worked at United Concordia full-time (More than 5 years)

    Pros

    Great benefits, friendly office, good culture

    Cons

    Some instability due to current changes in healthcare industry.



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