United Heritage Credit Union

  www.uhcu.org
  www.uhcu.org
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United Heritage Credit Union Reviews

Updated September 3, 2014
Updated September 3, 2014
11 Reviews
4.0
11 Reviews
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Employee Reviews

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  1.  

    Family friendly workplace. Management wants to see their employees succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at United Heritage Credit Union full-time for more than a year

    Pros

    Managers work to train employees to promote from within.

    Cons

    Operations salaries are on the low side.

    Recommends
    Positive Outlook
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Heritage Credit Union

    Pros

    Benefits, management, direction, stability, conditions

    Cons

    I have no cons at all

  3.  

    Great people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at United Heritage Credit Union full-time for more than a year

    Pros

    Great people make this place an exceptional place to work.

    Cons

    Benefits and vacation time aren't competitive with other offers. It's been a trade off to work with great people. This would be an amazing company if the benefits and vacation time matched what many of the companies in Austin are offering.

    Recommends
    Positive Outlook
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  5.  

    Great Place to Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative  in  Austin, TX
    Current Employee - Financial Service Representative in Austin, TX

    I have been working at United Heritage Credit Union full-time for more than 3 years

    Pros

    Great place to work if you don't have a college degree and want to work hard to move up and receive decent pay. Mostly positive staff an management. Great benefits. Great job of making you better as an employee if you are willing to seek it out and ask for it.

    Cons

    Much of Upper Management is unpredictable and changes their minds on policies and procedures. Expectations at one branch can be different than another. Changes are made with out all of staff properly being informed.

    Also,raises are minimal and capped even if you work super hard and do a great job. This gives those who work hourly the feeling that they can work hard or just perform mediocre to get the small annual raise. This tactic seems to encourage lethargic employees.

    Advice to ManagementAdvice

    Clearly state how each policy and procedure should be executed and update informative webpage (Portal) when changes are made.

    Recommends
    Positive Outlook
  6.  

    Solid company, especially for a financial institution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at United Heritage Credit Union full-time for less than a year

    Pros

    Quality workplace with some great people. Very appreciative of staff. Quite a few tenured employees who have grown with the Credit Union over the years.

    Cons

    Small company so limited opportunity to grow.

    Advice to ManagementAdvice

    Continue to look at development of your staff. Look at reporting hierarchy within each department.

    Recommends
    Positive Outlook
  7.  

    This Was a Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology  in  Austin, TX
    Former Employee - Information Technology in Austin, TX

    I worked at United Heritage Credit Union full-time for more than 8 years

    Pros

    Great insurance for employees and their families.

    Cons

    Employees are not paid well. Lack of training.

    Advice to ManagementAdvice

    Take a look at what you are paying your employees and adjust to compete with other companies.

    Doesn't Recommend
    Positive Outlook
  8.  

    Everyone has their own experience with the organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at United Heritage Credit Union full-time for more than a year

    Pros

    The Credit Union has a "people helping people" philosophy. Lots of really good, hardworking people work throughout the organization. Excellent benefits.

    Cons

    The organization doesn't function as efficiently or strategically as it could. The competency of managers and leaders varies dramatically. Employee talents many times are not utilized effectively.

    Advice to ManagementAdvice

    Consider the root cause of turnover.

    Doesn't Recommend
    Neutral Outlook
  9.  

    A good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Heritage Credit Union full-time for more than a year

    Pros

    Good people to work with.
    Good community involvement opportunities.

    Cons

    communication between departments needs some work.

    Recommends
    Neutral Outlook
  10.  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Kyle, TX
    Current Employee - Teller in Kyle, TX

    I have been working at United Heritage Credit Union full-time for more than 3 years

    Pros

    Best job I have had. Great benefits, excellent training. great managers

    Cons

    Their are none whatsoever. I like my job

    Advice to ManagementAdvice

    keep up the great work.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    very rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at United Heritage Credit Union

    Pros

    two weeks paid training, even more training after paid training, many opportunites to advance

    Cons

    making sales goal each month

    Recommends

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