United Online

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  www.unitedonline.net
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United Online Reviews

Updated September 4, 2014
Updated September 4, 2014
47 Reviews
3.4
47 Reviews
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Francis Lobo
8 Ratings

Employee Reviews

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  1.  

    Things, they are a'changing.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Woodland Hills, CA
    Current Employee - Anonymous Employee in Woodland Hills, CA

    I have been working at United Online full-time for more than 10 years

    Pros

    Good benefits and compensation, nice team of people to work with

    Cons

    New senior management changes that want to force a new culture without regard to current employee input

    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    People first, really?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Online full-time

    Pros

    Flexible work environment, decent salary and benefits.

    Cons

    Tenure used to be viewed as an asset, but not here. There's no vision.

    Advice to ManagementAdvice

    The new CEO claims a "people first" culture and is attempting to get what's left of the employee base to believe him. If you're trying to improve morale and save the company, do all of your lay-offs and be done with them! We've had years of lip service, it's so mundane.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Online full-time for more than 5 years

    Pros

    Compensation is pretty good and smart group of people.

    Cons

    Could use a bit more innovation and enthusiasm.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Senior Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Online

    Pros

    Flexible. Good pay. Management is good.

    Cons

    No perks. Not oriented towards employee fun or engaging activities.

  6. 1 person found this helpful  

    United Online was great but the economy went south and they laid off everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Woodland Hills, CA
    Former Employee - Business Analyst in Woodland Hills, CA

    I worked at United Online full-time for less than a year

    Pros

    My boss was great the people were great and was in a great location

    Cons

    They needed backing Owner drives a different car to work every week.

    Advice to ManagementAdvice

    Owner went to Ohio State. Last year employed 2008

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Company lacks Vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Online full-time for more than a year

    Pros

    Balance life, good place to learn

    Cons

    Company lacks vision
    Lacks fun
    No career growth

    Advice to ManagementAdvice

    This company lacks vision and still hanging on to the 5 year old technology.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Vice President

    Former Employee - Vice President  in  Woodland Hills, CA
    Former Employee - Vice President in Woodland Hills, CA

    I worked at United Online full-time for more than 8 years

    Pros

    Great technical talent and the people were fantastic to work with

    Cons

    Lack of business growth and politics have killed morale

    Advice to ManagementAdvice

    Better asses the management team's capabilities

  9. 2 people found this helpful  

    Frustrating and endlessly boring. Unless you're part of the old crew you won't have any responsibility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Seattle, WA
    Former Employee - Senior Software Engineer in Seattle, WA

    I worked at United Online full-time for more than 3 years

    Pros

    So many people leave its easy to get promoted. The office is nice.

    Cons

    No willingness to correct the course. Continue to hang on to old values despite a changing market. Leadership has a deep fear of change.

    Advice to ManagementAdvice

    Fire yourself and/or stop worrying about specific silos of money from the site. Let stuff die that needs to die and focus on what works.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    UOL has a great crew, but so did the Titanic ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Woodland Hills, CA
    Former Employee - Anonymous Employee in Woodland Hills, CA

    I worked at United Online full-time for more than 5 years

    Pros

    Overall there was great communication between team members and across departments, very little pride of ownership from non-management during the process of completing projects, and a real spirit of collaboration and a willingness to help whenever needed.

    Among the rank-and-file workers at UOL there was a great sense of team and the understanding that the finished product was more important than the guys who worked on it.

    Cons

    UOL is an extremely top-heavy organization, and promotions are hard to get if you aren't good at the political stuff. Sometimes UOL seems like a petri dish for a Peter Principle experiment.

    2013 is the first year in the past six in which there hasn't been a massive round of layoffs. In fact, when October rolls around, most employees begin telling jokes about who'll get released.

    But perhaps the biggest concern for UOL is that there seems to be no vision. The future of the company almost seems as if it is being decided by a blindfolded man throwing darts. The Communications segment of UOL is currently still shackled to the dial-up ISP business, and after flopping around trying other directions, has now decided to gamble on the mobile broadband sector - except that they are using tech that is already 5 years out-of-date and trying to market it to a demographic that's still confused by cell phones.

    Advice to ManagementAdvice

    I have only a couple of comments for management:

    1. THERE ARE TOO MANY OF YOU: A company with only about 200 workers in Woodland Hills does not need close to 20 Vice Presidents.

    2. YOUR EMPLOYEES ARE SMART, TOO. Rather than give lip service when an employee offers a suggestion only to toss it away in favor of what you think, it might be a good idea to consider them. I know you think that because you're a VP you know more than the rest of us, but look back over the last three years. See all that failure and waste of money & time? Those were all your GREAT ideas.

    3. YOU CAN'T SOLVE ALL THE PROBLEMS WITH ANOTHER ROUND OF LAYOFFS. Yeah, I know, it's an effective cost-cutting tool, but sometimes smarter planning and more strategic thought can work better than just breaking out the hatchet and cutting more folks loose.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Great Salary, Terrible Environment (Seattle Office)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at United Online full-time

    Pros

    Free beverages, paid parking/bus pass, healthy work/life balance, strong salaries.

    Cons

    Poor work environment, very uptight corporate culture, lack of creativity

    Advice to ManagementAdvice

    The company offers extremely strong salaries which is great, but it does come at a cost. The office is the stereotypical "corporate" environment. With gray cubicles and the type of silence you could hear a pin drop, the majority of people come here, keep their heads down and collect a check. The corporate culture will rob you of every ounce of personality, zest, or happiness. This is just not the place for creative, vibrant, passionate people to work.

    There is little room for growth as most people receive title changes and menial raises to compensate for the fact that there is no real upward mobility. More than that, the majority of the team are not passionate about what they're doing and instead gravitate towards this company to 1) Have a healthy work/life balance and 2) Get a nice, steady paycheck. Also, as a result of title changes, I found the managerial team to be extremely lacking and not having real management skills. There was also no real process/procedure in place which created a very unorganized environment.

    If you are looking for a company that offers a great work/life balance and good money, in exchange for a culture eerily similar to the movie "office space" and employees that lack passion this is the place for you. No judgment because everyone looks for different things in a company, but I would tell anyone creative, passionate, or looking for a company that is investing in their products and sites to run the other direction.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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