United Online

  www.unitedonline.net
  www.unitedonline.net

United Online Reviews

Updated October 30, 2014
Updated October 30, 2014
50 Reviews
3.3
50 Reviews
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Francis Lobo
9 Ratings

Employee Reviews

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  1.  

    Company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Woodland Hills, CA
    Current Employee - Anonymous Employee in Woodland Hills, CA

    I have been working at United Online full-time (more than 8 years)

    Pros

    Great pay, great benefits (although they are getting rid of some of them), nice people. United Online (NetZero, Classmates, MyPoints) has been around since 2001, and has made a lot of money. Unfortunately, its core businesses, dial up internet and subscription social networking, are shrinking. The old CEO left when the company spun off FTD, and within a few months, most of senior management left too. They brought in a sharp, new CEO who is trying to turn the company around. He's got a plan, he's bringing in his people and we will see if it works.

    Cons

    The company is shrinking, few advancement opportunities, the old guard is leaving and a new guard is being formed.

    Advice to ManagementAdvice

    Hang tough and get it done.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Lack of vision and product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Online full-time (more than 3 years)

    Pros

    Paycheck, talented people, decent benefits

    Cons

    CEO, upper management, product, lack of vision, constant layoffs,

    Advice to ManagementAdvice

    Product is stale. Nothing new of interest. Cannot see strategic vision.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Decent place to work while it lasts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Woodland Hills, CA
    Former Employee - Anonymous Employee in Woodland Hills, CA

    I worked at United Online full-time (more than 3 years)

    Pros

    Great compensation.
    Very knowledgeable staff.

    Cons

    Older technology
    Annual Layoffs
    Company isn't growing and the expectation of long-term employment is not very secure.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    People first, really?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Online full-time

    Pros

    Flexible work environment, decent salary and benefits.

    Cons

    Tenure used to be viewed as an asset, but not here. There's no vision.

    Advice to ManagementAdvice

    The new CEO claims a "people first" culture and is attempting to get what's left of the employee base to believe him. If you're trying to improve morale and save the company, do all of your lay-offs and be done with them! We've had years of lip service, it's so mundane.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Things, they are a'changing.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Woodland Hills, CA
    Current Employee - Anonymous Employee in Woodland Hills, CA

    I have been working at United Online full-time (more than 10 years)

    Pros

    Good benefits and compensation, nice team of people to work with

    Cons

    New senior management changes that want to force a new culture without regard to current employee input

    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Online full-time (more than 5 years)

    Pros

    Compensation is pretty good and smart group of people.

    Cons

    Could use a bit more innovation and enthusiasm.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Senior Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Online

    Pros

    Flexible. Good pay. Management is good.

    Cons

    No perks. Not oriented towards employee fun or engaging activities.

  9. 1 person found this helpful  

    United Online was great but the economy went south and they laid off everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Woodland Hills, CA
    Former Employee - Business Analyst in Woodland Hills, CA

    I worked at United Online full-time (less than an year)

    Pros

    My boss was great the people were great and was in a great location

    Cons

    They needed backing Owner drives a different car to work every week.

    Advice to ManagementAdvice

    Owner went to Ohio State. Last year employed 2008

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Company lacks Vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Online full-time (more than an year)

    Pros

    Balance life, good place to learn

    Cons

    Company lacks vision
    Lacks fun
    No career growth

    Advice to ManagementAdvice

    This company lacks vision and still hanging on to the 5 year old technology.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Vice President

    Former Employee - Vice President in Woodland Hills, CA
    Former Employee - Vice President in Woodland Hills, CA

    I worked at United Online full-time (more than 8 years)

    Pros

    Great technical talent and the people were fantastic to work with

    Cons

    Lack of business growth and politics have killed morale

    Advice to ManagementAdvice

    Better asses the management team's capabilities

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