United Online Reviews

Updated August 31, 2015
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3.3
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Recommend to a friend
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Francis Lobo
21 Ratings

66 Employee Reviews

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  1. As a beginner

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    As a beginner United Online is good place to work.

    Cons

    i don't think no cons.


  2. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Online full-time (More than 3 years)

    Pros

    Never boring! Always busy! Good work life balance.

    Cons

    Some older/outdated products, but it is a full time focus for the company to become more modern.


  3. Teach Old Dogs New Tricks

    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at United Online full-time (More than a year)

    Pros

    The staff at United Online are great people by and large. They're friendly, helpful and genuinely love what they do.

    Cons

    The shift from their old business model of providing dial-up internet services to providing mobile internet and phone services wasn't well thought out, resulting in the classic challenge of making an old business more agile. Upper management didn't handle this transition well, resulting in a misallocation of internal creative resources and a waste of money.


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  5. Not bad at all, but CM's put a blight on the company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interactive Copywriter in Seattle, WA
    Former Employee - Interactive Copywriter in Seattle, WA
    Neutral Outlook
    Approves of CEO

    I worked at United Online full-time (More than a year)

    Pros

    Good people, worked in an office overlooking the Seattle waterfront, competitive 401K and benefits, data-driven marketing team and a nicely-chiseled integrated email campaign strategy. Liked almost everyone I worked with in the creative dept.

    Cons

    Gave up on memorylane.com too early (I thought) in favor of attempting to make classmates.com relevant again. Speaking of which, the slight embarrassment of admitting to colleagues in the business that classmates.com is one of the accounts you're working on.

    Advice to Management

    Keep the good ones.


  6. Helpful (1)

    Used to be great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Woodland Hills, CA
    Former Employee - Vice President in Woodland Hills, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at United Online full-time (More than 8 years)

    Pros

    Had great benefits before, but they've changed, now just ordinary.

    Cons

    Too much emphasis to minor things, not enough on creativity

    Advice to Management

    Stop bashing the old regime, really tired of hearing it.


  7. Helpful (1)

    Get Out Now!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Paycheck + benefits and some nice people to work with.

    Cons

    Outdated products, working environment, lack of any communication, the executive team if you can call it that, no direction or leadership at the company.Very rude and incompetent management and executives that should not be in their positions. I've never been treated so horribly as I have been at this company. Management and the executives have a lot to answer for but unfortunately no one is asking the questions.

    Advice to Management

    You should all fire yourselves. The CEO rarely comes into the office, the company culture is one of the worst I've worked in, and there's really no reason for the company to exist.


  8. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great culture, benefit and w/l balance. the company cares about each individuals. new CEO brought in many good things.

    Cons

    outdated products. the company is still stuck with technology from decades ago with poor marketing strategies and not so appearing website.


  9. software engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexibility, balanced work life, high growth

    Cons

    good values but less activities


  10. Excellent place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Online full-time

    Pros

    Good technologies to work with.

    Cons

    Kind of small company but still great culture


  11. Company in transition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodland Hills, CA
    Current Employee - Anonymous Employee in Woodland Hills, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at United Online full-time (More than 8 years)

    Pros

    Great pay, great benefits (although they are getting rid of some of them), nice people. United Online (NetZero, Classmates, MyPoints) has been around since 2001, and has made a lot of money. Unfortunately, its core businesses, dial up internet and subscription social networking, are shrinking. The old CEO left when the company spun off FTD, and within a few months, most of senior management left too. They brought in a sharp, new CEO who is trying to turn the company around. He's got a plan, he's bringing in his people and we will see if it works.

    Cons

    The company is shrinking, few advancement opportunities, the old guard is leaving and a new guard is being formed.

    Advice to Management

    Hang tough and get it done.



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