United Online Reviews

Updated June 8, 2015
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3.3
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Francis Lobo
19 Ratings

63 Employee Reviews

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  1. Not bad at all, but CM's put a blight on the company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interactive Copywriter in Seattle, WA
    Former Employee - Interactive Copywriter in Seattle, WA

    I worked at United Online full-time (More than a year)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Good people, worked in an office overlooking the Seattle waterfront, competitive 401K and benefits, data-driven marketing team and a nicely-chiseled integrated email campaign strategy. Liked almost everyone I worked with in the creative dept.

    Cons

    Gave up on memorylane.com too early (I thought) in favor of attempting to make classmates.com relevant again. Speaking of which, the slight embarrassment of admitting to colleagues in the business that classmates.com is one of the accounts you're working on.

    Advice to Management

    Keep the good ones.


  2. Helpful (1)

    Used to be great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Woodland Hills, CA
    Former Employee - Vice President in Woodland Hills, CA

    I worked at United Online full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Had great benefits before, but they've changed, now just ordinary.

    Cons

    Too much emphasis to minor things, not enough on creativity

    Advice to Management

    Stop bashing the old regime, really tired of hearing it.


  3. Helpful (1)

    Get Out Now!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Online

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Paycheck + benefits and some nice people to work with.

    Cons

    Outdated products, working environment, lack of any communication, the executive team if you can call it that, no direction or leadership at the company.Very rude and incompetent management and executives that should not be in their positions. I've never been treated so horribly as I have been at this company. Management and the executives have a lot to answer for but unfortunately no one is asking the questions.

    Advice to Management

    You should all fire yourselves. The CEO rarely comes into the office, the company culture is one of the worst I've worked in, and there's really no reason for the company to exist.


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  5. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Online

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great culture, benefit and w/l balance. the company cares about each individuals. new CEO brought in many good things.

    Cons

    outdated products. the company is still stuck with technology from decades ago with poor marketing strategies and not so appearing website.


  6. software engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Online

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexibility, balanced work life, high growth

    Cons

    good values but less activities


  7. Excellent place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Online full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good technologies to work with.

    Cons

    Kind of small company but still great culture


  8. Company in transition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodland Hills, CA
    Current Employee - Anonymous Employee in Woodland Hills, CA

    I have been working at United Online full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay, great benefits (although they are getting rid of some of them), nice people. United Online (NetZero, Classmates, MyPoints) has been around since 2001, and has made a lot of money. Unfortunately, its core businesses, dial up internet and subscription social networking, are shrinking. The old CEO left when the company spun off FTD, and within a few months, most of senior management left too. They brought in a sharp, new CEO who is trying to turn the company around. He's got a plan, he's bringing in his people and we will see if it works.

    Cons

    The company is shrinking, few advancement opportunities, the old guard is leaving and a new guard is being formed.

    Advice to Management

    Hang tough and get it done.


  9. Helpful (1)

    Was great and then went down hill fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Online full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some great people to work with.

    Cons

    Went from a very large innovative company to a dwindling reflection of it's former self. Some horrible people to work with that literally have no clue what they're doing.

    Advice to Management

    Learn what you're doing first. Listen to your employees and learn to take advice rather than hiding behind a title as if that is some kind of gift from above.


  10. Decent place to work while it lasts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woodland Hills, CA
    Former Employee - Anonymous Employee in Woodland Hills, CA

    I worked at United Online full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great compensation. Very knowledgeable staff.

    Cons

    Older technology Annual Layoffs Company isn't growing and the expectation of long-term employment is not very secure.


  11. Helpful (1)

    People first, really?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Online full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible work environment, decent salary and benefits.

    Cons

    Tenure used to be viewed as an asset, but not here. There's no vision.

    Advice to Management

    The new CEO claims a "people first" culture and is attempting to get what's left of the employee base to believe him. If you're trying to improve morale and save the company, do all of your lay-offs and be done with them! We've had years of lip service, it's so mundane.



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