United Rentals

www.unitedrentals.com
Employer Engaged

United Rentals Reviews

Updated March 1, 2015
Updated March 1, 2015
186 Reviews
3.5
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
137 Ratings

Review Highlights

Pros
  • URI offers competitive wages, and a good benefits package (in 13 reviews)

  • Offer good pay with the option for overtime (in 12 reviews)


Cons
  • In my experience mid and upper management will not return phone calls unless emergency (in 14 reviews)

  • gt;Senior Management tells everyone what they want to hear (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals

    Pros

    Small company feel big company support

    Cons

    No bonus program for techs or drivers

    Advice to ManagementAdvice

    Start a bonus plan for service techs and drivers

    Recommends
    Positive Outlook
  2.  

    Going down hill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanic
    Current Employee - Mechanic

    I have been working at United Rentals

    Pros

    Large company with good benefits. There are a lot of good hard working people who do there jobs to the best of there abilities.

    Cons

    United rentals has become so focused on the way the company appears to stock holders and trying to get new investors by cutting costs and raising it's roca score that the equipment fleet has really gone down hill.
    Rushed inspections of equipment and the whole "if it ain't broke don't fix it" attitude toward preventive maintenance has resulted in a overwhelming number of junk being sent out on rent.

    Advice to ManagementAdvice

    I know middle management is under pressure to achieve quotas on cost / profit but when you send a customer up in a lift (up to 185 feet) it must be done right the first time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    This is my third job out of college and it is by far the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Gonzales, LA
    Current Employee - Inside Sales Representative in Gonzales, LA

    I have been working at United Rentals

    Pros

    The pay is acceptable and the company is booming.

    Cons

    Customers waiting to the last minute to order the equipment they need.

    Advice to ManagementAdvice

    I think upper management should be more accessible by lower level employees.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals full-time (more than 10 years)

    Pros

    Forward thinking, growth minded, innovative industry leader.

    Cons

    Compensation changing too often, discouraging to those who drive the business day to day.

    Advice to ManagementAdvice

    Share the profit with those who drive the profit.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Working in a fast pace environment with power an HVAC

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Rentals

    Pros

    Strong diesel mechanic. Good with hvac. Certified in electrical ARC flash safety and training. Ives OSHA forklift and aerial boom lifts certified. Maintain a DOT physical. Complete work orders in a timely manner. Great working with customers. Strive to meet customers demands.

    Cons

    Not a lot of over time.

    Advice to ManagementAdvice

    Will meet employer's needs and be and outstanding employee.

  7.  

    Profit Center Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Rentals

    Pros

    Use of Company Vehicle and fuel card

    Cons

    Stock holders get involved in day to day business.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    So, So

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative

    I have been working at United Rentals

    Pros

    Good Pay
    Concerned with Safety
    Lots of team interaction

    Cons

    Long Hours
    Lots of "Gray" area in sales process
    No 2 stores run the same way

    Advice to ManagementAdvice

    Put processes in place to make sure things are run the same from store to store.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Not good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at United Rentals

    Pros

    Cool employees and great culture. Really joked around a lot. If you are into construction then it is good for you but other wise it is not.

    Cons

    You're just a number to upper management. They don't care for your true well being. I was promised a certain position or promotion after a certain and didn't receive it.

    Advice to ManagementAdvice

    Don't promise an employee a promotion than back out of it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Too worried about logging sales calls instead of actually talking to customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in San Antonio, TX
    Former Employee - Sales Representative in San Antonio, TX

    I worked at United Rentals full-time (more than a year)

    Pros

    Pay and pay structure is good and there are plenty of locations and the brand is very recognized in the industry

    Cons

    Management has no morals when it comes to their employees or business interests.

    Advice to ManagementAdvice

    Spend more time really listening to your sales force and their customer base

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    Corporate policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Equipment Associate in Annapolis, MD
    Former Employee - Equipment Associate in Annapolis, MD

    I worked at United Rentals

    Pros

    Good benefits, that's about it

    Cons

    Horrible management, horrible HR horrible policies.
    If you get hurt and it's 100% an accident your at fault and they WILL throw you under the bus

    Advice to ManagementAdvice

    Go through all the staff at all stores, right down to ISR.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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