United Rentals Reviews

Updated April 24, 2015
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3.6
199 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
142 Ratings

Pros
  • URI offers competitive wages, and a good benefits package (in 13 reviews)

  • Offer good pay with the option for overtime (in 12 reviews)

Cons
  • In my experience mid and upper management will not return phone calls unless emergency (in 14 reviews)

  • gt;Senior Management tells everyone what they want to hear (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. inside sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Tons of oportunity to move up if you are willing to move. Good pay, great people to work with. very busy so the day goes fast.

    Cons

    It is a corporate job, I work within a large group where things can be lost. It feels at times more of a CYA job at points.

    Advice to Management

    keep it up

  2. Logistics Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at United Rentals as a contractor (Less than a year)

    Recommends
    Recommends

    Pros

    great job, great food and great people

    Cons

    nothing really, just have to work and do your own thing.

  3. Good place to grow, make contacts and develop sales techniques. Keep you busy with high profile clients with high demand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good 401k large network of stores

    Cons

    Very fast paced. Customers that are very high demanding

    Advice to Management

    Keep up the great work!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Shop Tech 1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shop Tech I in East Syracuse, NY
    Former Employee - Shop Tech I in East Syracuse, NY

    I worked at United Rentals full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good pay and bennies depending on how much butt you kiss.

    Cons

    You are just a # management does not care about you. Managements motto is me first!

    Advice to Management

    Remember the employees that make it all happen, yes I'm talking about your technicians. without them you would be just grinning and twitting your thumbs nervously wondering what to do next. Oh and stop the age discrimination BS!

  6. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Rentals

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pride in work and brought success

    Cons

    Some Management staff were not fair

    Advice to Management

    Nothing

  7. Service Mechanic IV

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mechanic Journeyman in Paramount, CA
    Former Employee - Mechanic Journeyman in Paramount, CA

    I worked at United Rentals

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Comfortable environent
    Friendly confines
    good benefits
    safety first

    Cons

    no cons at this time

  8. Great company if you are in the right location (management wise).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Tulsa, OK
    Current Employee - Branch Manager in Tulsa, OK

    I have been working at United Rentals

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. Good opportunity for advancement if you are willing to lead the right way. Strong company vision is shared from top down. High wages compared to the competition, but a lot more is expected as well. Safety culture is very strong.

    Cons

    Too much disparity between leadership from region to region. In the South (TX, OK, AR,) upper management is comitted to open communication, training, employee first management, and was still able to deliver company financial goals. In other areas management governs with an iron fist, zero tolerance, and fear. The latter being very disappointing when one has been party to the former.

    Advice to Management

    Middle management needs to be more heavily rated on turnover and employee relations. I realize publicly traded companies are beholden to shareholders, but financial performance is only tied to short term success. Employee engagement and quality of life is key to long term success.

  9. Wonderful place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyday is a different day with new challenges.

    Cons

    Some jobs require a good deal of travel.

    Advice to Management

    Have integrity to tell people the truth. Even if it is not so good news, the truth is easier to take and understand in the long run

  10. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Small company feel big company support

    Cons

    No bonus program for techs or drivers

    Advice to Management

    Start a bonus plan for service techs and drivers

  11. Going down hill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanic
    Current Employee - Mechanic

    I have been working at United Rentals

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Large company with good benefits. There are a lot of good hard working people who do there jobs to the best of there abilities.

    Cons

    United rentals has become so focused on the way the company appears to stock holders and trying to get new investors by cutting costs and raising it's roca score that the equipment fleet has really gone down hill.
    Rushed inspections of equipment and the whole "if it ain't broke don't fix it" attitude toward preventive maintenance has resulted in a overwhelming number of junk being sent out on rent.

    Advice to Management

    I know middle management is under pressure to achieve quotas on cost / profit but when you send a customer up in a lift (up to 185 feet) it must be done right the first time.

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