United Rentals

www.unitedrentals.com

United Rentals Reviews

Updated January 29, 2015
Updated January 29, 2015
180 Reviews
3.5
180 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
134 Ratings

Review Highlights

Pros
  • URI offers competitive wages, and a good benefits package (in 13 reviews)

  • Offer good pay with the option for overtime (in 12 reviews)


Cons
  • In my experience mid and upper management will not return phone calls unless emergency (in 14 reviews)

  • gt;Senior Management tells everyone what they want to hear (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Working in a fast pace environment with power an HVAC

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Rentals

    Pros

    Strong diesel mechanic. Good with hvac. Certified in electrical ARC flash safety and training. Ives OSHA forklift and aerial boom lifts certified. Maintain a DOT physical. Complete work orders in a timely manner. Great working with customers. Strive to meet customers demands.

    Cons

    Not a lot of over time.

    Advice to ManagementAdvice

    Will meet employer's needs and be and outstanding employee.

  2.  

    So, So

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative

    I have been working at United Rentals

    Pros

    Good Pay
    Concerned with Safety
    Lots of team interaction

    Cons

    Long Hours
    Lots of "Gray" area in sales process
    No 2 stores run the same way

    Advice to ManagementAdvice

    Put processes in place to make sure things are run the same from store to store.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at United Rentals

    Pros

    Cool employees and great culture. Really joked around a lot. If you are into construction then it is good for you but other wise it is not.

    Cons

    You're just a number to upper management. They don't care for your true well being. I was promised a certain position or promotion after a certain and didn't receive it.

    Advice to ManagementAdvice

    Don't promise an employee a promotion than back out of it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Too worried about logging sales calls instead of actually talking to customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in San Antonio, TX
    Former Employee - Sales Representative in San Antonio, TX

    I worked at United Rentals full-time (more than a year)

    Pros

    Pay and pay structure is good and there are plenty of locations and the brand is very recognized in the industry

    Cons

    Management has no morals when it comes to their employees or business interests.

    Advice to ManagementAdvice

    Spend more time really listening to your sales force and their customer base

    Doesn't Recommend
    Neutral Outlook
  6.  

    Company is growing large..... But is it a good thing?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shop Foreman
    Former Employee - Shop Foreman

    I worked at United Rentals

    Pros

    Training
    All the overtime you want
    New equipment
    The list has gotten smaller as implementation of new practices are added along with your already large workload

    Cons

    Trench underpaid compared to other divisions
    High turnover at trench branches
    Safety is preached but they keep branches lean and understaffed, so you generally have to cut
    corners
    Pay is 15% lower than competitors
    Benefits are not as good anymore

    Advice to ManagementAdvice

    Focus on the employees you have. The bigger they get, the more they overlook the guys busting their butts.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Corporate policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Equipment Associate in Annapolis, MD
    Former Employee - Equipment Associate in Annapolis, MD

    I worked at United Rentals

    Pros

    Good benefits, that's about it

    Cons

    Horrible management, horrible HR horrible policies.
    If you get hurt and it's 100% an accident your at fault and they WILL throw you under the bus

    Advice to ManagementAdvice

    Go through all the staff at all stores, right down to ISR.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Clairton, PA
    Former Employee - Inside Sales Representative in Clairton, PA

    I worked at United Rentals

    Pros

    Care about employees and really serious about safety and getting you home everyday.

    Cons

    No major cons during employment except for cutbacks.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    URI service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Rentals

    Pros

    URI is a highly competitive and fast paced rental company with a great business plan.

    Cons

    Long hours and no recognition for a great job

    Advice to ManagementAdvice

    Upper management need to worry more about employee relationships rather that trying to find something wrong or someone not adhering to policy. They are to quick to write you up for the small things when ther are bigger things that need addressed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Milwaukee, WI
    Current Employee - Inside Sales Representative in Milwaukee, WI

    I have been working at United Rentals

    Pros

    Great Wages
    Great Training
    Lots of opportunity for overtime
    Great health benefits
    Big business with small business practices, no made up job titles and 'too many chiefs' top heavy midset

    Cons

    questionable work-life balance
    difficult and demanding customers
    lots of phone calls
    high pressure job
    Every moment counts; busiest days are Mondays and Fridays

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Not very organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Norman, OK
    Current Employee - Outside Sales Representative in Norman, OK

    I have been working at United Rentals full-time (more than 3 years)

    Pros

    Their are several good people here within my district. Continuing to grow which can open up opportunities for personal growth if wanted.

    Cons

    Too many layers of management. Some are fine while others are not on the same page as to what needs to happen within their own district. Can be difficult to move up if you do too good of a job at your current position. Some districts seem to have too many people looking out for themselves and their own agenda rather than working to build a good team.

    Advice to ManagementAdvice

    Get the district managers more involved with their respective districts customers and employees. Work to build more of a supportive team. Look beyond the numbers and find a unified vision for your employees. Basically treat them the way you would want to be treated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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