United Rentals Reviews

Updated April 24, 2015
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  1. Helpful (2)

    managers are despicable. Look out for their little group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    pay , benefits, company vehicle

    Cons

    verrry long hours and all weekends. Managers will bury you to save their own skin.

    Advice to Management

    Wake up your feet on the street cant be all bad??!!

  2. Helpful (1)

    Tough Work, lots of stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Cheyenne, WY
    Former Employee - Inside Sales Representative in Cheyenne, WY

    I worked at United Rentals full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Lots to do all the time, great opportunity to develop relations with customers on a daily basis. Very busy constantly. Lots of opportunity to learn new things about a diverse industry. A somewhat reliable bonus program quarterly.

    Cons

    Management is in complete disarray. Supervisors have a hard time balancing being a friend or being your boss, employees are hired simply to fill a space in order to help get things done even if that employee has no business being hired. Work constantly, from dawn till dark, and then on-call on the weekends. Bonus program is great when you hit all the marks, but one of the marks relies solely on the branch manager to set the bar for the quarter. If he/she sets the bar incorrectly, you are out of the money just like that, with no chance to get that extra money back. Tons of stress on a daily basis.

    Advice to Management

    Find a way to make sure your lower supervisors and branch managers actually have spines. District managers are great but are stretched too thin, especially in this region. Be concerned about quality employees who have been hired with educations. In my experience I saw the smart ones get out as soon as they could, usually with no attempt from management to hold on to them.

  3. Backstabbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Purchasing in Charlotte, NC
    Former Employee - Purchasing in Charlotte, NC

    I worked at United Rentals full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Insurance plan was good as well as holidays

    Cons

    They set you up for failure. Training is non-existant.Unless you are part of the selected few, there is no teamwork. Although you go to mg mt with concerns m nothing is done then they use those issues as a reason to "eliminate" your job.

    Advice to Management

    Company is top heavy. Too many executives.

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  5. Helpful (2)

    Good company, decent pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside-Sales Representative
    Former Employee - Outside-Sales Representative

    I worked at United Rentals full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    job security, biggest rental company in united states. Great stock. Have made some good moves over the last five years and have put themselves in position to succeed.

    Cons

    No matter how hard you work as a territory manager your pay will not go up because they are constantly changing territories and commission structure. Management is bad about putting equipment sales in house accounts so they don't have to pay the reps a commission on it.

    Advice to Management

    you have to spend money to make money.

  6. Decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Inside Sales Representative in Houston, TX
    Former Employee - Senior Inside Sales Representative in Houston, TX

    I worked at United Rentals full-time (More than 3 years)

    Approves of CEO
    Approves of CEO

    Pros

    Lots of training ops for equipment. Good benefits. Good pay.

    Cons

    Raises are minimal no non-existent. Capable employees have growing responsibility without being promoted High risk for burnout

    Advice to Management

    Reward exemplary employees for their hard work. Give more generous raises an offer promotions

  7. Average job, nothing special. Take what you learn and move on to expand your talent!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT/Applications Support- Helpdesk in Houston, TX
    Former Employee - IT/Applications Support- Helpdesk in Houston, TX

    I worked at United Rentals full-time (Less than a year)

    Pros

    A good start for someone wanting to break into the construction equipment rental industry.

    Cons

    Alot of imcompetence at the company due to lack of training from the managers all the way down!

    Glass ceiling on advancement
    Lack of initiative in employees.

    Advice to Management

    Invest in your assets (software, hardware)

    There is no reason why software application should experience bugs every single week! If the ticket system isnt failing, it is the dispatching software.

    Train your employess well so that drivers, dispatchers, operations managers, and branch managers do not have to call IT support to have their jobs done for them.

  8. Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits
    Awesome growth potential
    Compensation
    Great outside sales commission
    N/A

    Cons

    Politics
    That is
    the
    only
    con

    Advice to Management

    It's completely about who you know.

  9. Very low moral

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Boston, MA
    Current Employee - Outside Sales Representative in Boston, MA

    I have been working at United Rentals full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    All politics. If your regional or district manager is your friend, you are all set. Otherwise, good luck.

    Cons

    Very low moral in sales team No real sales leadership. Just sell used equipment and get new accounts, even if they don't have enough equipment for current customers

    Advice to Management

    Put competent people in positions of authority. Don't make a sales manager out of someone whom has never sold before for example. Moral currently could not be lower!

  10. Former Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Rentals (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some great people and most are hardworking. Pay is very competitive for Sales Reps. Many positions for different skill sets.

    Cons

    Will hire more based on seniority and United experience. Acquisition employees are weeded out quickly in strong United Markets. Sales environment is not team oriented.

    Advice to Management

    Base your decisions on merit and hire strong leaders. Stay close to your customers.

  11. Helpful (1)

    Unprofessional Corporate Culture- CLIQUES, KNOW-IT-ALLS, and the list goes on...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate in New York, NY
    Former Employee - Corporate in New York, NY

    I worked at United Rentals full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay. Industry leader.
    Good benefits for the most part
    Has potential to create an amazing company structure

    Cons

    Company Culture, especially in corporate environment. It is shockingly the worst work environment I've ever seen. Short cuts are constantly taken on reports, violating procedures, HR dept. makes no sense in structure, "good ol boys" type culture, no one opinion matters unless your senior level. No trust is given to employees. All big ideas, no execution.

    Advice to Management

    Hire Leaders, not managers who just copy whatever their boss does. Trust your staff! Listen to them. When you post a job description, make sure it actually aligns with the work expected to be performed. Be open to suggestions from the field. Stop treating employees like children, treat them as adults. You have employees with great skills and knowledge but hold them back from applying it. Don't be afraid to develop your staff! Hire trainers who don't talk down to leaders and managers in the field, but treat them like adults. And lastly, realize just because you're in "corporate" does not make you better than anyone.

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