United Supermarkets

  www.unitedtexas.com
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United Supermarkets Reviews

Updated August 12, 2014
Updated August 12, 2014
31 Reviews

3.6
31 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Matt Bumstead
22 Ratings

Employee Reviews

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  1.  

    Employee Oriented Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The "family" that has owned United for almost 100 years cares a great deal about their employees. Benefits with this company are awesome. Most of the management at United embrace the culture set by Matt Bumstead. He is a Christian and not afraid to share it. His team of leaders are amazing.

    Cons

    United was bought by Albertson's and things are changing. Matt Bumstead is no longer there and neither is his spirit of joy and unconditional love for his team.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Cook
    Former Employee - Deli Cook

    Pros

    My deli managers were awesome people and were great to work with. Always made sure that you were taken care of, and that you were still happy with your job. Coworkers were great as well.

    Cons

    The "customer is always right" policy is in full effect here. Be prepared to be shot down from a store manager if a customer says you did something wrong, even if you didn't. Learn to just deal with the general public and forget about defending your case. Raises were given every evaluation, but evaluations were far between. Also, be prepared to be burned and cut almost daily.

    Advice to ManagementAdvice

    Listen to your employees, do not assume they're liars for defending their case against irate customers.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    It was a great high school job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sacker/Checker  in  Amarillo, TX
    Former Employee - Sacker/Checker in Amarillo, TX

    Pros

    Flexible work schedule, great for any high school first job. You can start off at the age of 15.

    Cons

    Management can be frustrating. Locations nonly in texas and oklahoma. Rude customers can get under your skin and you cant say anything back to them.

    Advice to ManagementAdvice

    Need discounts for employees

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Lubbock, TX
    Former Employee - Anonymous Employee in Lubbock, TX

    Pros

    The people here are kind and it truly does feel like one big family.
    A great company to grow in as they promote from within.

    Cons

    Small company so not as many opportunities to move around in the support center but would be worth the wait!

    Advice to ManagementAdvice

    Continue to show your care for your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dairy Clerk  in  Lubbock, TX
    Current Employee - Dairy Clerk in Lubbock, TX

    Pros

    Great work environment. Flexible hours. Nice people. Great place for young people to gain experience.

    Cons

    Low pay. Some guests can be less than ideal.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    If your one of the good 'ol boys you'll fit right in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Manager  in  Lubbock, TX
    Former Employee - Front End Manager in Lubbock, TX

    Pros

    Some of the customers as well as some of the employees were good to work with.

    Cons

    For a company that prides itself on a friendly customer service driven team they have many flaws. United Supermarkets wants everyone to think they are such a wonderful Christian based company that serves the community. Here in west Texas everyone is just so friendly so people say. United posseses that same mentality.....but in reality it's a fake friendly as is the friendliness of west Texas. Their leadership from corporate down is very fake and they won't hesitate to smile and say hi and then proceed to stab employees they were so friendly to right in the back. If your from west Texas this probably doesn't make sense. But to those who have been out in the world they can see it plain as day. Take the blinders off! It is a good 'ol boy establishment. If you don't fit in to that mold you will never move up with United even if you have the skills and know how to advance. I was really disappointed. I found it very shocking from the racial slurs from managers as well as harassment verbally and sexually towards other employees. I truly believe United is very good at demoralizing great people because he/she doesn't fit their mold. And as far as charitable acts and giving back to the community United is very involved. That is good. I will say however acts of charity should be a quiet token of caring. United constantly advertises to the world how wonderful they are for giving. What's the ultimate motiy? Fake friendly again. Just give, that's great. Don't toot your horn about it though. I think that sends the wrong message. United works well in Lubbock because it is not diverse. This company would fail miserably if it were other markets where diversity does matter.

    Advice to ManagementAdvice

    Don't slap each other on the butt, literally males and females, in front of others. Practice fair treatment to all employees. Avoid exhibiting your racist thoughts. You would so be fired in other parts of the U.S for such behavior. Your safe here in good 'ol friendly Lubbock though. Just be real. That's what is needed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Price Coordinator  in  Colleyville, TX
    Former Employee - District Price Coordinator in Colleyville, TX

    Pros

    Flexible schedule, nice people to work with

    Cons

    Low pay, sometimes too heavily staffed

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great People, Bad Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Clerk  in  Abilene, TX
    Current Employee - Food Service Clerk in Abilene, TX

    Pros

    Friendly coworkers, positive company culture, easy job, fifty cent per hr raises annually per coworkers, supportive managers, opportunities to advance to management positions

    Cons

    Limited number of full-time positions, no health or retirement benefits for part-time employees, scheduled hours very different every week, schedule posted with only one day notice and not available over the phone so if you're not working that day you have to go in to see if you work the next day, low entry-level wages, some supervisors make less than their employees

    Advice to ManagementAdvice

    If you want to minimize your turn-over, you need to create more full-time positions with benefits and salaries that at least can compete with other food service jobs (McDonalds, HEB, Walmart, etc).

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Great with your availability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good if you are in high school or college. You can almost always get time off if you need it.

    Cons

    Hard to get more than part time, and even part time sometimes don't get enough hours.

  11.  

    Sacker/Checker

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sacker  in  Perryton, TX
    Former Employee - Sacker in Perryton, TX

    Pros

    It is exciting to work in a place that is brimming with the people of the community. Whether working or shopping, nearly 100% of the community came through our store monthly. It was a very interactive environment and offers some of the best customer service I've ever seen.

    Cons

    I worked as a Sacker for over a year before being promoted to Checker (a promotion I had to beg for). It seemed as though my particular store favored the female employees as many of them were promoted in a matter of weeks despite their work ethic.

    Advice to ManagementAdvice

    I would suggest more visits to local stores.

    No opinion of CEO

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