United Utilities Reviews

Updated August 1, 2015
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3.7
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United Utilities CEO Steve Mogford
Steve Mogford
3 Ratings

12 Employee Reviews

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  1. Great place to work in Microsoft Technologies

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Exposure to various technologies in Microsoft

    Cons

    Changing requirements are difficult to manager


  2. Data Configuration

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Configuration Technician in Warrington, North West England, England (UK)
    Current Employee - Data Configuration Technician in Warrington, North West England, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at United Utilities (Less than a year)

    Pros

    It never gets boring for very long. Very nice work environment and friendly colleagues.

    Cons

    Often a lack of communication when problems are discovered or new systems implemented.


  3. working for United Utilities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Maintenance in Stockport, England (UK)
    Current Employee - Ground Maintenance in Stockport, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    an excellent company to work for they look after their employees very well, they show great care in health and safety of their employees. they have many benefits as well and an amazing pension scheme.

    Cons

    i have absolutely nothing bad to say about United Utilities so trying to fill this with a minimum of 20 words is difficult

    Advice to Management

    keep doing what you are doing


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  5. Helpful (1)

    Avoid if you have ambition and skill

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warrington, North West England, England (UK)
    Former Employee - Anonymous Employee in Warrington, North West England, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at United Utilities full-time (More than 3 years)

    Pros

    Benefits of working for a large organisation, good benefits package, flexible working, some really good people.

    Cons

    - Many people have been there far too long, and have no idea of how they are supposed to do the role they are currently in. - The company waste money - they recruit contract staff without having work for them, on the premise that 'at least there is only a 4 week notice period' to let them go. - Management have no idea what they are doing. - Senior management in some areas are highly egotistical, rude and have no integrity. - They have absolutely no idea how to run projects and programmes of change. - Culture is that of 'take everything you can get away with'. - People are treated well or not depending upon the view of 1 or more senior people. - Bullying and poor behaviors are avoided, and certainly not addressed. - Internal staff are often overlooked for promotion. - Recruitment process is awful - it's quantity rather than quality. - Business Retail management is dreadful - the mind boggles how some people get to where they are. - Senior women working here have the mentality that they have to behave like a total b*tch to show authority.

    Advice to Management

    Get new management! Understand your finances and stop literally flushing money down the toilet.


  6. Helpful (2)

    A once good company ruined by Wannabe's and Deadwood

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warrington, North West England, England (UK)
    Former Employee - Anonymous Employee in Warrington, North West England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at United Utilities full-time (More than 10 years)

    Pros

    Average salaries, with good staff benefits. Good Performance & Development structure.

    Cons

    A mixture of those who have been there 20+ years who are stuck in their ways and unable to accept of deal with change who plan to remain until they receive severance, or die. Then you have the wannabe's who say yes to everyone above them and stamp over everyone else to get to the top. Work here if this is you, or you work in such a depressing environment already that you are used to being controlled like a slave.

    Advice to Management

    Remove the deadwood. Listen to your employees, and identify and develop your staff. Remove those who only care about themselves, and maybe you might just get a supportive workforce once more. Start by removing HR.


  7. Very good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Water Quality Officer in Kendal, England (UK)
    Current Employee - Water Quality Officer in Kendal, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at United Utilities full-time (More than a year)

    Pros

    - Numerous internal opportunities - Very good company scheme (pension etc.) and benefits - Improving constantly to deliver excellent customer service - Very friendly atmosphere - Management is committed and present - Hard work is recognized and rewarded

    Cons

    - Necessity to be reactive on most jobs, including standby duties - Many levels of management = no quick changes


  8. Helpful (1)

    The best company I ever worked for ......

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Warrington, North West England, England (UK)
    Former Employee - Manager in Warrington, North West England, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at United Utilities full-time (More than 10 years)

    Pros

    Technical and Engineering posts are brilliant. Good for engineers but Water and Waste Water are lowly paid for engineers. Great places to visit, good people to work with. I received lots of training until the cuts came in about 2006.

    Cons

    Nobody can make a decision on the own. Everything has to have multiple meetings and it seems that nothing ever changes. Group think and 'yes men and women' survive, always agree even if you disagree. If you don't agree with your manager you will be given 'severance'. HR are the enforcers.

    Advice to Management

    Accountants are great at Accountancy! Water engineers are great at Water Engineering. The assets that you own and operate today were not built on 10 year asset life, they were built by Victorians to last for 100 years. Directors should stop thinking about the 3 year share bonus plans and think about the longer term interests of the company. "Maintenance" is a dirty word and the company wastes tens of millions of pounds building great assets and then not maintaining them.


  9. Helpful (1)

    Couldn't Wish For a Better Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Warrington, North West England, England (UK)
    Current Employee - Business Analyst in Warrington, North West England, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at United Utilities full-time (More than 5 years)

    Pros

    Compared to previous jobs, I've always been treated exceptionally at UU. It's like being part of a huge family, and the company has some fantastic people to work with, and some exceptional talent. Excellent company pension and share incentive plan to join. Lots of other benefits available to enjoy every year. The company communicates well with employees to keep everyone apprised of new developments / company direction. There is ample opportunity to progress in the business, and to learn more about other areas. The companies' dedicated Learning & Development team ensure there is always more to explore for those with a thirst for knowledge and drive to improve.

    Cons

    The company is in need of Plain-English bleaching. Far too many young hot-shots cropping up who love to talk almost exclusively in meaningless buzzwords. Many of the people in the IT side of the business are downright arrogant, believing their supreme expertise in whichever IT profession grants them the right to condescend to those who don't see the world in ones and zeros.

    Advice to Management

    Get the Plain-English campaign back in. Get rid of those senior staff who have let the power go to their heads.


  10. Helpful (1)

    Have never once thought baout leaving!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Assistant in Manchester, England (UK)
    Current Employee - Operations Assistant in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Utilities full-time (More than 5 years)

    Pros

    Good pay for what we do Personal development plans allow us to get promotions so your knowledge is never capped Good rewards Good benefits Very easy going as long as you put the work in

    Cons

    The only challenges are working with people who arent willing to go with the flow and change the way we work. stuck in their old ways even though time is moving on

    Advice to Management

    stop bumping up your own salaries, it annoys a lot of people who werent happy with the pay review


  11. Helpful (1)

    Used to be great progressively got worse.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Water Network Manager in Ellesmere Port, England (UK)
    Former Employee - Water Network Manager in Ellesmere Port, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at United Utilities full-time (More than 10 years)

    Pros

    Working out on the patch and dealing with day to day issues that mattered. Having a good team around you that were prepared to go the extra mile. If left to do the day job it was great.

    Cons

    Senior management changing their mind and direction and not having a grip on the job that needed to be done. Too concerned with Airlines (Health and Safety) and WOW returns a very poor attempt at gauging customer feedback on the individual. The day job was great but far too many meetings, indecision and poor leadership.

    Advice to Management

    Ruck up unannounced and spend the day with an individual to see what issues he/she has to deal with in their working day. None of this preplanned guided tour rubbish. Experience the real world of water supply and distribution. The world of failing assets and poor investment.



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