UnitedHealth Group Reviews in Columbia, MD

Updated July 9, 2014
Updated July 9, 2014
1,997 Reviews

2.9
1,997 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
790 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 231 reviews)

  • This company does strive for work/life balance with it's employees (in 121 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 79 reviews)

  • This company also does not offer their employees good health insurance (in 77 reviews)

More Highlights

8 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    My ten years of service was very rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Coordinator/Project Manager  in  Columbia, MD
    Former Employee - Service Coordinator/Project Manager in Columbia, MD

    I worked at UnitedHealth Group full-time for more than 10 years

    Pros

    Great direct reporting management, and fair compensation.

    Cons

    Better health benefits, and more 401K elections.

    Advice to ManagementAdvice

    Show more loyalty to dedicated employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Your typical Behemoth company! Not for the smart people, they want average workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Director  in  Columbia, MD
    Current Employee - Program Director in Columbia, MD

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    1. Gives you a chance to truly affect the life of other people.
    2. Lots of opportunities to learn and grow.
    3. Lots of flexibility around telecommuting options.

    Cons

    1. Horrible Bonuses.
    2. Very close minded, senior management.
    3. The company has evolved to become almost militaristic under the premise of leaner and better.
    4. People are overworked.
    5. Company culture is horrible.

    Advice to ManagementAdvice

    1. Recognize and keep your talent.
    2. Reward and recognize your employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Great company, great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst  in  Columbia, MD
    Former Employee - Financial Analyst in Columbia, MD

    I worked at UnitedHealth Group full-time for more than a year

    Pros

    Market rate compensation, fantastic boss, fun but serious office culture, plenty of challenges to keep your work interesting, definitely embraces the most updated technology available in business

    Cons

    It is a very large company with a lot of different business units that need to be integrated into the organization. There may not be as many career opportunities at your current location but those may be available in another area of the country.

    Recommends
    Approves of CEO

    UnitedHealth Group Response

    Jun 9, 2014Enterprise Talent Community Manager

    Thanks for the great review. We are glad you are enjoying your career at UnitedHealth Group!

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great starter position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Provider Representative Services  in  Columbia, MD
    Current Employee - Provider Representative Services in Columbia, MD

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Telecommute options are available for certain positions and the offices are nice. Community events in call centers make the atmosphere exciting.

    Cons

    Not much room for growth. Given extra responsibilities outside of what you are hired for with little to no raise and no opportunity for promotion. There is also a high turnover rate. My last two raises were only 1% though the cost of living in MD continues to rise

    Advice to ManagementAdvice

    Be consistent with your expectations. There is a lot of favoritism in my center which discourages people from trying harder. Allow room for promotion to those that show incentive. Raises and pay should be comparable to other companies offering the same positions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Worked on Finance team for subsidiary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Manager  in  Columbia, MD
    Former Employee - Accounting Manager in Columbia, MD

    I worked at UnitedHealth Group full-time for more than a year

    Pros

    Can't think of any except that I received a paycheck.

    Cons

    Hostile work environment created by 2 Directors in Finance. Their supervisors will not take responsibility to correct the problem.
    Hire overqualified people to do mundane work. Lie to candidates in interviews regarding the work they will perform.
    Management makes excuses when employees quit. They lie to staff as to the reasons employees choose to leave.
    Implementations of new systems are constantly pushing deadlines. Staff is expected to perform their daily tasks and end user testing for months with no end in sight.
    Management threatens staff with longer hours and working weekends when they don't get their way.
    Too many unproductive meetings.
    Management makes a lot of bad decisions at the expense of the staff. Management is out of touch with the employees. Focus too much on surveys instead of actually speaking to the employees.

    Advice to ManagementAdvice

    Need to address the "rotten apples" creating the hostile work environment before one of the staff gets smart and reports you to HR. Not sure if you are just not smart enough to recognize the issues or you really want to ignore them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good place to work and people are nice. Too much performance pressure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst  in  Columbia, MD
    Current Employee - Data Analyst in Columbia, MD

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    You can work remotely sometimes. People are nice and easy to work with.

    Cons

    Too much pressure if you want to develop to next level. There is not enough training.

    Advice to ManagementAdvice

    They make the team flat which means one manager must have more than 7 or more team member. This really delay some interaction.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    A decent place to work, but not to make a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Business Analyst  in  Columbia, MD
    Former Employee - Senior Business Analyst in Columbia, MD

    I worked at UnitedHealth Group

    Pros

    They have very knowledgeable employees

    Cons

    Average to below average salary
    Weak bonuses
    Most Promotions are given based on nepotism or friendships and result in people being ineffective in their positions

    Advice to ManagementAdvice

    Reduce all the layers of management
    Dont let a new VP of Operations, coming from Account Management, bring their admin assistant over and make her manager when she has not been mentored for that position
    Recognize your frontline employees
    Hire managers and directors who are LEADERS and have people skills

    No opinion of CEO
  9.  

    1 Year in Job, so far ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager  in  Columbia, MD
    Current Employee - Project Manager in Columbia, MD

    I have been working at UnitedHealth Group

    Pros

    - Flexibility
    - Large Company (opportunities)
    - Plenty of work (for the time being)

    Cons

    - Lack of communication at times

    Recommends
    No opinion of CEO

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