UnitedHealth Group
2.8 of 5 1,782 reviews
www.unitedhealthgroup.com Minnetonka, MN 5000+ Employees

UnitedHealth Group Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.8 1,782 reviews

                             

62% Approve of the CEO

UnitedHealth Group President, CEO, and Director Steve Hemsley

Steve Hemsley

(715 ratings)

46% of employees recommend this company to a friend
1,782 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "They allow some employees to work from home which is a nice benefit for some"
    in 215 reviews
  • "This company does strive for work/life balance with it's employees"
    in 107 reviews
Cons:
  • "Work/life balance can be hard as people are increasingly asked to do more with less"
    in 72 reviews
  • "This company also does not offer their employees good health insurance"
    in 74 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • No Opinion of CEO

     

    Do not believe the promises given

    Anonymous Employee (Former Employee)

    ProsChallenged me on a daily basis.

    ConsFalse claims as to working hours (often 8a-1a).
    False claim as to PTO hours allotted.
    Management difficult to work with.

    No, I would not recommend this company to a friend

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    Hugely disappointing with very little personal control. All is determined by computerized metrics, down to the second.

    Designated Health Advisor (Former Employee)

    ProsThey had a cafeteria on campus, but it was necessary since lunch was only a half hour.

    ConsThe supervisors had little people skills and lacked professionalism and fairness. Their main focus were the metrics. Considering the fact that they are a healthcare organization, they promoted over consumption of food for agents who literally sat for 8-10 hours daily.

    Advice to Senior ManagementBe more discriminating about who you promote, and show some empathy to the health advisor who is tethered to the phone like a trained monkey.

    No, I would not recommend this company to a friend

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    5 people found this helpful  

    Laid off and rehired twice

    Senior Customer Service Representative (Current Employee)
    Hollywood, FL

    Prosmicro managed and poor training

    ConsKept my seniority although I was not trained the second time I was rehired.

    Advice to Senior Managementplace talanted individuals in other positions before laying them off.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    9 people found this helpful  

    I'm here for the decent health insurance

    Anonymous Employee (Current Employee)

    Proshealth premiums and nothing else is pro

    ConsFalse promises
    No advancement opportunity
    Lots of cost cutting
    Pay is low and increases are very small even with high productivity and high remarks on reviews
    Some departments have no money to hand out for pay for performance
    Lies, Lies, Lies
    Politics
    Upper Management incompetent and does not understand or appreciate the grunt workers.
    Always talking about challenges ahead every year but constantly spouting out the billions in revenue.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

    1 person found this helpful  

    Can you say cliquey management

    Anonymous Employee (Former Employee)

    ProsGenerous compensation and benefits package

    ConsHyprocrital executives and management team invested heavily in Senn Delaney 'Cultural Shaping' approach to be the same arrogant and discriminatory company they were trying to evolve from.

    Advice to Senior ManagementWalk the talk!

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    No Walk to the Culture Talk

    Physician (Current Employee)
    New York, NY

    ProsThere is a regular paycheck that is direct deposited.

    ConsSenior management not connect to the grunts. Unrealistic expectations of the front line workers and low level management.

    Advice to Senior ManagementDoes not truly appear management wants to hear the truth.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Awful

    Anonymous Employee (Current Employee)

    ProsGood salary with bonus. Travel pay. Great coworkers. Work from home opportunity. Good PTO. Benefits are ok.

    ConsWorst place ever to work. No work life balance. Charting must be completed before midnight, most nights up charting. Have to do on call on weekends often, includes admissions. High nursing turnover.

    Advice to Senior ManagementThe ED at this place is super psychotic. She needs to be fired and then maybe you might keep your employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    4 people found this helpful  

    So-So, despite being able to perform my duties and give suggestions and plans to Sr. Management - gender & age won out.

    Facility Reviewer (Former Employee)
    Albany, NY

    ProsA Large company with a history in the industry and opportunities to relocate to other parts of the country; also, multiple departments in which to transfer. Company keeps you updated with mandatory trainings in all aspects of the industry.

    ConsAlthough it is not easy to prove but it appears that this company has two major problems- Agism and Gender issues. My experience there was frustrating regarding attempting to get a promotion, although well qualified and experienced with a successful background in the field, it was evident that all promotions were given to attractive women no older than 40yr. ,with a License to practice in the field but min. experience or no exp. as a manager.

    Advice to Senior ManagementBase your promotions on experience, rather than gender and age.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Good, but alot of jumping around.

    Anonymous Employee (Former Employee)
    Minnetonka, MN

    ProsAlot of room to learn

    ConsThey tend to stop and start alot when you are in the middle of a job.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Average

    Report Analyst (Current Employee)
    Baltimore, MD

    ProsThe Telecommute was very convenient

    ConsNo overtime pay for extra time spent

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