UnitedHealth Group Reviews

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2.9
Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
2 Ratings

Pros
  • Ability to work from home (at discretion of manager) (in 270 reviews)

  • work-life balance (as long as you're not in finance) (in 145 reviews)

Cons
  • Work/life balance is laughably nonexistent (in 98 reviews)

  • which is hysterical considering we are a health insurance company (in 89 reviews)

More Pros and Cons

4 Employee Reviews

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  1. Helpful (1)

    I work on interesting problems from anywhere in the country.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Milwaukee, WI
    Current Employee - Senior Software Developer in Milwaukee, WI

    I have been working at UnitedHealth Group full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Tele-commuting is promoted. Lots of responsibility.

    Cons

    A lack of uniformity of policies across the company. I was hired to work ~50 hours a week, I went through a reorg and now work for a group the penalizes my boss if I work over 40 hours.

    Advice to Management

    There seem to be a lot of policy revisions that get released that go unenforced. It seems like the company doesn't have a single direction.


  2. Helpful (3)

    Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Milwaukee, WI
    Former Employee - Claims Adjuster in Milwaukee, WI

    I worked at UnitedHealth Group full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    None none none none none

    Cons

    Don't bother with this cheapskate company.

    Advice to Management

    Pay people better and you will get better performance out of everyone. Don't try to lowball every single employee.


  3. It was a relaxing work environment.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Milwaukee, WI
    Former Employee - Customer Service in Milwaukee, WI

    I worked at UnitedHealth Group

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The pay is good compared to other customer service jobs I've had. The people were friendly and relaxed. There was enough time to get to know others.

    Cons

    There seemed to be little chance of moving to a different job or advancing from a current position. After a while, it felt stifling.

    Advice to Management

    Some more words of encouragement would help as well as more feedback as to what we were doing right rather than just wrong.


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  5. A good company with a solid offer for employees

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Processor in Milwaukee, WI
    Current Employee - Claims Processor in Milwaukee, WI

    I have been working at UnitedHealth Group

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Decent Wages, Flexible hours, and very good insurence. Ten holiday a year. 3 weeks PTO to for new hires. The work is work and as such not terribly enjoyable but the benifits more then make up for it. They even have a program to let employees who meet certain standards work from home.

    Cons

    Very demanding goals. Most of them are reasonalbe but a few seem to be stricter then is neccessary.

    Advice to Management

    I think for the most part things are heading in the right direction. They care about there customers opinions. The have high standards for there employees but most are not unreasonable. They have a fairly comprehensive training style that combines a class like atmosphere and on the job training.



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