UnitedHealth Group Reviews

Updated April 21, 2015
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  • Oklahoma City, OK
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1.3
Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
1 Rating

Pros
  • Ability to work from home (at discretion of manager) (in 270 reviews)

  • work-life balance (as long as you're not in finance) (in 145 reviews)

Cons
  • Work/life balance is laughably nonexistent (in 98 reviews)

  • which is hysterical considering we are a health insurance company (in 89 reviews)

More Pros and Cons

4 Employee Reviews

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  1. Helpful (1)

    Helping everyone live healthier lives except the Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advocate in Oklahoma City, OK
    Current Employee - Customer Service Advocate in Oklahoma City, OK

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Free covered parking. Fair pay for entry level positions.

    Cons

    There is a demand for "mandatory overtime". The attendance policy is such that I worked for 3 days before going to the doctor to find out I had H1N1. When I called in on Monday to say I wouldn't be in, my boss told me that it would be counted against me on my attendance and adherence because it is January. I came to work anyway (sorry for spreading my illness) Customer service is less important that how fast you take a call. If a customer has deep issues regarding their medications, you must rush them off the phone because the clock is ticking. The rewards they give for a job well done are things you would expect in a junior high school; candy, pizza and such. If you have a sick child, you are not allowed to take time off to care for their needs. You must work, unless you are lucky to be employed in California where the laws protect parents who need to care for their sick children.


  2. Helpful (6)

    Worst experience ever (Prior authorization dept Optumrx)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Tech in Oklahoma City, OK
    Former Employee - Pharmacy Tech in Oklahoma City, OK

    I worked at UnitedHealth Group full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay was the only decent thing about it, I wouldn't do it again. I guess the building was nice but that's because they use part of OU's campus.

    Cons

    Micromanaging, mandatory OT, supervisors gossip like crazy and pick favorites. Non stop calls and you only get 10 minutes to use throughout the day to use the bathroom- etc. I honestly couldn't believe the negative things I heard from management. Unless you fall into being a favorite, be prepared to be treated terribly. Welcome to another corporation where you are just a number.


  3. Very professional, communication level, training and support top notch.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medicare Advisor in Oklahoma City, OK
    Current Employee - Medicare Advisor in Oklahoma City, OK

    I have been working at UnitedHealth Group

    Recommends
    Recommends

    Pros

    Working here provides an opportunity to see what the corporate world really wants and needs from an employee. It is very interesting to see how and why things are done as a proven track system in order to achieve success.

    Cons

    I held an independent 1099 position; with all communication thru email and secure messages; there was no in person interaction; all meetings were done thru Citrix for the most part; it really was not a negative.

    Advice to Management

    The leadership team is well trained, very supportive and professional. United actually has training retreats for their management team to enhance a positive and knowledgeable environment.


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  5. Helpful (1)

    Great company with cutting edge technology and wonderful growth potential.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Manager in Oklahoma City, OK
    Former Employee - Quality Manager in Oklahoma City, OK

    I worked at UnitedHealth Group

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Work / Life balance
    Growth
    Environment
    People

    Cons

    Benefits
    Compensation
    Sr. Leadership
    Lack of Communication
    Hiring Practices

    Advice to Management

    Listen to your employees.



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