Glassdoor is your free inside look at UnitedHealth Group reviews and ratings — including employee satisfaction and approval rating for UnitedHealth Group CEO Steve Hemsley. All 629 reviews posted anonymously by UnitedHealth Group employees.
57% of the CEO
Steve Hemsley
Current Employee – been working at UnitedHealth Group full-time for less than a year
Pros – I feel like the company actually cares about me. Everyone you work with is very nice and fun to be around. They also offer lots of opportunity for advancement.
Cons – For this position there is mandatory overtime October through the end of the year. Also only get a 30 minute lunch break and two 15 minute breaks.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-18 13:31 PDT
Former Employee – worked at UnitedHealth Group full-time for more than 10 years
Pros – lots of opportunities to move about the company in various departments, capacities, and locations around the country
Cons – bureaucracy, promotions are based on the las vegas culture of who you know not what you know
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-11 12:41 PDT
1 person found this helpful
Former Employee – worked at UnitedHealth Group full-time for more than a year
Pros – Actively sought to provide excelling employees opportunity for growth. I felt supported when learning new tasks and taking on new responsibilities. The colleagues I worked with were professional and friendly and managment was engaging and open to give and take of ideas.
Cons – There was little downside. The one criticism I can make from my experience is that the review period was a set time of year for all and new employees who were hired later in the year may have to wait nearly 2 years for their first salary review.
Advice to Senior Management – Keep up the good work.
Yes, I would recommend this company to a friend
2013-04-27 08:50 PDT
Current Employee – been working at UnitedHealth Group full-time for more than 7 years
Pros – Good, steady work. Great learning opportunities. Very little favoritism, you get ahead based on your own work. Work at home opportunities help on commuting costs.
Great work-life balance, ample vacation time.
Cons – Pay is not competitive to other companies in the area. Health benefits (considering it is an insurance company) also not competitive.
Advice to Senior Management – Need to increase pay to get more qualified employees.
Yes, I would recommend this company to a friend
2013-05-03 05:51 PDT
– May 13, 2013
Current Employee – been working at UnitedHealth Group full-time for more than 3 years
Pros – Flexible and work life balance.
Cons – Senior management has no idea what they are doing. Dysfunctional work environment.
Advice to Senior Management – Pay more attention to how your decisions affect the employees and ultimatley your clients.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-28 14:59 PDT
Current Employee – been working at UnitedHealth Group as a contractor for more than a year
Pros – Great environment for employees; great people over there
Cons – Cafeteria is too expensive. Nothing else, since didn't stay there too long
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-29 08:42 PDT
Current Employee – been working at UnitedHealth Group full-time for less than a year
Pros – -salary is decent for a customer service rep in south FL. Most call centers pay $10 or less an hour.
-Opportunity to work from home.
-friendly atmosphere
-great opportunity for promotion internally
Cons – -Hiring process is too harsh!
-your whole career here depends on your supervisor, if youre not best friends, forget about promotion.
-forever changing! (but this is health insurance so that should be expected.)
Advice to Senior Management – Personal opinion of someone should not matter. This is a work place and should be handled professionally. I love my supervisor but i've seen [omitted] handle other people inappropriately.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-23 08:44 PDT
– Apr 29, 2013
Current Employee – been working at UnitedHealth Group full-time for more than 3 years
Pros – I am allowed to telecommute, which is a wonderful perk, and the hours are definitely flexible. Stock plan is the standard 15% lower than the lower of the buy/sell, so you can't lose on it, and the benefits are extremely substantive.
Cons – United is the classic corporate atmosphere for a very large company: you are just a cog in the machine and if you don't squeak very loudly, you will never be given special consideration. The company basically encourages you to either come in at a very high salary for what you do, or else leave and come back after getting a salary boost elsewhere.
Advice to Senior Management – When a team has been showing millions in savings verified by black-belts and reporting, make sure that the rewards are in keeping with the success. A 2% raise for saving the company millions of dollars multiple years running is a slap in the face.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-21 10:23 PDT
Current Employee – been working at UnitedHealth Group full-time for more than 7 years
Pros – The company is one of the biggest insurance firms in US. It is avery solid and stable place to work in.
Life work balance
Opportunity to learn healthcare industry
Flexible schedule
Cons – Too many levels of management. The company is so big, that sometimes the lack of proper communication between different departments causes inefficiencies. The same work may be duplicated. There is competition between departments.
Yes, I would recommend this company to a friend
2013-04-21 21:10 PDT
– Apr 29, 2013
Current Employee – been working at UnitedHealth Group full-time for more than a year
Pros – Huge company; vast resources; ability to gain experience, grow, and develop (depending on a number of factors); full benefits offered; Fortune 500 company
Cons – Benefits are expensive (especially considering UnitedHealth Group is an insurance company); poor compensation (weak salary); poor developmental opportunities (company is too fragmented)
Advice to Senior Management – Pay attention to and act upon employee feedback and requests. There is no reason UnitedHealth Group can't be an excellent company to work for.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-18 15:20 PDT
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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented… — Full Overview
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No thanks – I'll just look around
UnitedHealth Group Enterprise Talent Community Manager responded to this review
– Apr 29, 2013