UnitedHealth Group Reviews

Updated April 21, 2015
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3.0
2,466 Reviews
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UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
985 Ratings

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 270 reviews)

  • Good work life balance if you are in development rather than support projects (in 145 reviews)

Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 98 reviews)

  • This company also does not offer their employees good health insurance (in 89 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (81)

    In chaos lies job security...if you can deal with it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Minneapolis, MN
    Current Employee - Senior Project Manager in Minneapolis, MN

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    Definitely the big kid on the block - which has pros and cons. Rapid growth through M&A in the last decade. Economies of scale are offset by integration challenges. Still - tons of opportunity here.

    Cons

    Benefits are awesome as long as you don't need them. Worst benefit package of any major matrix org I've been employed by. It's a slap in the face because their salaries are on the low side on top of it. Retention is a constant problem and it's not hard to understand why.

    Advice to Management

    If you want good people to work their hearts out in this type of high-demand, high-stress environment - our compensation, benefits, and career development need to exist for real - not just in HR recruiting documents. There needs to be a much bigger carrot here. When the SEC filings are released every year and the world sees what UHG pays the CEO and upper management, they sucker-punch the rest of us who work harder than ever and in return are fed BS about how our division lost money. 1.8% annual pay increase isn't even covering the increases in benefits premiums we have to pay - and not touching the increases in out of pocket costs for those who aren't in perfect health. Walk the walk - that's my advice

  2. Helpful (49)

    Nice place to work if you can stomach the ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Director in Minnetonka, MN
    Former Employee - Associate Director in Minnetonka, MN

    I worked at UnitedHealth Group full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    I'm a bit torn on which way this review should go. I had a lot of positive of experiences at UnitedHealth and was offered a lot of opportunities including merit based promotions. In my division at least, we looked internally for talent and promoted within. Work life balance was respected quite a bit as well. There were definitely 60+ hour weeks, but to offset that, it was not an issue to run out in the middle of the day for a school event or what not. Pay and benefits were on the average to slightly above side of things for the Minneapolis area. I also worked with a very talented group of people which is not always the norm at previous companies.

    Cons

    My main issue with UnitedHealth was their willingness to use someone up until they're done and toss them out. As a manager/director I went through a couple rounds of layoffs which seemed to be a good way to get rid of the squeaky wheel, not necessarily dead weight. Towards the end of my tenure I became that squeaky wheel because of the unethical work I saw going on and it was obvious I was on the way out.

    Advice to Management

    I am not sure I am qualified to offer much advice to a juggernaut that is rolling along in the market. I would just encourage them to not just talk about a positive culture, but make sure it's happening.

  3. Helpful (12)

    Your job will be what you make of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Eden Prairie, MN
    Current Employee - Administrative Assistant in Eden Prairie, MN

    I have been working at UnitedHealth Group full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I work for the Optum division of UHG and I love my job. I really do. I look forward to going to work, seeing my coworkers and feeling like I'm contributing to a greater good, bettering healthcare for people. They offer generous PTO, we're able to work from home (not all the time but it's pretty flexible), the culture feels fresh and motivated. Leadership with an organization of this size is often hit or miss but I feel like we've got a pretty good thing going. I work for 3 VP's and their teams, it's never boring! I tell my friends, I've never worked with a group of such young, innovative people. It's exciting and you feel like you're a part of something bigger.

    Cons

    Disappointing raises, 3 months after the cost of health insurance premiums rose, we received our raises for the year... it worked out to bringing home $2 more per pay period than I was making last year. Yay!!

    Advice to Management

    Less focus on Wall Street/Shareholders, More focus on what we're doing for our members; Compensation that equals out to more than what employees brought home the year before.

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  5. Great Company. Great benefits, and growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Behavioral Health Counselor in San Francisco, CA
    Former Employee - Behavioral Health Counselor in San Francisco, CA

    I worked at UnitedHealth Group part-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay is great, even part-time. Great work environment with lots of perks.

    Cons

    Required workload can be a bit demanding for the time allotted.

    Advice to Management

    Set realistic goals and expectations for workload, case management, and alotted time.

  6. Helpful (3)

    High performers can succeed here

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Huge company with ample opportunity for variety; Optum is growing quickly and is well regarded within the industry; the company has a good track record of treating top performers well (comp and opportunities); company culture overall is generally supportive and positive

    Cons

    Expectations for continued growth have created a fairly stressful environment in some segments of the business; frequent organizational changes and strategy shifts can be frustrating for some employees but the company has made efforts to improve on these aspects

    Advice to Management

    Nothing to add here

  7. Associate director of training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director Training in Minneapolis, MN
    Current Employee - Associate Director Training in Minneapolis, MN

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Growing company with many options for a career path

    Cons

    Work hard, but hard work is rewarded

    Advice to Management

    Live the UHG Culture

  8. Helpful (3)

    Love them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Administrative Coordinator in Richardson, TX
    Current Employee - Clinical Administrative Coordinator in Richardson, TX

    I have been working at UnitedHealth Group

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Its a great enviornment and very supportive to your career. I really enjoy the compensation and beneftis that are provided.

    Cons

    I don't really have any cons at this time as it is a great company to work for and they do provide competitive pay and benefits so you don't have to negotiate at all.

    Advice to Management

    Continue to practice kaizen and support motivate your employees,

  9. Vice President

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY

    I have been working at UnitedHealth Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Outstanding team with Optum, which is the health care IT role model and leader in the industry; good flexible hours, extremely bright talents

    Cons

    Lots of traveling; high pressure on the stock price from the investors

    Advice to Management

    Award employee stock option for grade 28 and higher, not just grade 32 or higher

  10. Helpful (1)

    Senior Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Relaxed environment
    Nice coworkers
    No Micro managers

    Cons

    Not much time off available due to them being understaffed
    Not too much job security

  11. Pharmacy Helpdesk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS

    I worked at UnitedHealth Group

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great Benefits and incentive programs

    Cons

    Constant change in management Shift changes every three months

    Advice to Management

    na

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