UnitedHealth Group

www.unitedhealthgroup.com

UnitedHealth Group Reviews

Updated January 26, 2015
Updated January 26, 2015
2,247 Reviews
2.9
2,247 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
889 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 270 reviews)

  • Good work life balance if you are in development rather than support projects (in 145 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 98 reviews)

  • This company also does not offer their employees good health insurance (in 89 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 23 people found this helpful  

    In chaos lies job security...if you can deal with it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Minneapolis, MN
    Current Employee - Senior Project Manager in Minneapolis, MN

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    Definitely the big kid on the block - which has pros and cons. Rapid growth through M&A in the last decade. Economies of scale are offset by integration challenges. Still - tons of opportunity here.

    Cons

    Benefits are awesome as long as you don't need them. Worst benefit package of any major matrix org I've been employed by. It's a slap in the face because their salaries are on the low side on top of it. Retention is a constant problem and it's not hard to understand why.

    Advice to ManagementAdvice

    If you want good people to work their hearts out in this type of high-demand, high-stress environment - our compensation, benefits, and career development need to exist for real - not just in HR recruiting documents. There needs to be a much bigger carrot here. When the SEC filings are released every year and the world sees what UHG pays the CEO and upper management, they sucker-punch the rest of us who work harder than ever and in return are fed BS about how our division lost money. 1.8% annual pay increase isn't even covering the increases in benefits premiums we have to pay - and not touching the increases in out of pocket costs for those who aren't in perfect health. Walk the walk - that's my advice

    Neutral Outlook
    Disapproves of CEO
  2. 11 people found this helpful  

    Everything changed this year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Case Manager
    Current Employee - RN Case Manager

    I have been working at UnitedHealth Group

    Pros

    Work from home, as a nurse it's the only day job that pays a living wage in my area.

    Cons

    OptumHealth (under the UHC umbrella) has always been notorious for micromanagement and it only gets tighter and tighter. Change is so frequent that you can't believe anything an"hone says because it will all change again next week (I only WISH I were exaggerating). Job processes change constantly and without warning, so there is no opportunity to master anything anymore. In such an environment, Experience becomes a liability rather than an asset.

    Advice to ManagementAdvice

    Ease up. Give your nurses room to be nurses. Exercise some common sense. Bring back the nursing process, which is by its very nature "member-centric". Pulling us away from that to have us respond knee-jerk to data that is already obsolete by the time it clogs up our member files - repeatedly - is shooting you in the foot and killing our members' confidence in the program. We have a contract to uphold - you have nurses on board for a reason - let us give you what we are trained to do.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    A Top Notch Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator in Cypress, CA
    Former Employee - Project Coordinator in Cypress, CA

    I worked at UnitedHealth Group full-time (more than 10 years)

    Pros

    I enjoyed my 14 years of employment with UnitedHealth Group. The company does have very stringent standards and requires hard work and dedication to your job. They do reward you with above average compensation and benefits.

    Cons

    Work hours can be long and draining, but overtime is offered on a voluntary basis at times throughout the year and not always mandatory except during peak periods.

    Advice to ManagementAdvice

    Making OT available on a voluntary basis throughout the year to avoid employee burnout.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Great experience with this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Administrative Coordinator in Las Vegas, NV
    Current Employee - Clinical Administrative Coordinator in Las Vegas, NV

    I have been working at UnitedHealth Group

    Pros

    This is a great place to work! Benefits, pay is decent ROOM FOR GROWTH and just a positive enviroment Which brings a great peace of mind while at work!!!

    Cons

    No Cons......YET. lol Everyone gets along great here.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Results driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse in Phoenix, AZ
    Current Employee - Nurse in Phoenix, AZ

    I have been working at UnitedHealth Group

    Pros

    The abilities to branch out within same corporate umbrella . The stock purchase , 401 K, competitive wages

    Cons

    The bureaucracy, being innovative is a good headliner but not much practice. Cooperate environment when subdinates quickly learn not to "question the way things have always been done " poor work life balance , stretching human capital, along with shortcuts to make the bottom line may back fire

    Advice to ManagementAdvice

    Take some time to pay attention to what your employees write about in vital signs....they want to be successful but lack the support .

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    RN Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse Case Manager in Lisle, IL
    Current Employee - Nurse Case Manager in Lisle, IL

    I have been working at UnitedHealth Group

    Pros

    Flexibility, great team, salary is excellent

    Cons

    Consider better training and orientation for telecommuting employees

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Legal Administrator

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Great position for personal and professionial growth

    Cons

    I can't think of any negative aspects of being a military legal administrator

  9.  

    Reviews for UHG from 2012-present become obsolete quickly. Here's why.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Diego, CA
    Former Employee - Customer Service Representative in San Diego, CA

    I worked at UnitedHealth Group full-time (more than an year)

    Pros

    Sweeping changes improvements left and right, empowerment/education opportunities to those who seek them.

    Cons

    Not without their fair share of silly managers out of their depth as well as inefficiencies that would frustrate even the most patient of employees.

    Advice to ManagementAdvice

    Just as it takes a very wise employee to cope with the rigors of sweeping changes day in and day out, your judgment on the performance of each employee must be equally wise. You have a difficult task which is easier said than done, I understand, I get it. But you can do it! just remember your job is to ensure everyone you supervise can do theirs easier.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Commited to the company, turns out it didn't really matter. If you can find a sweet-spot, hold on to it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time (more than 10 years)

    Pros

    Complete your metrics and you'll be good to go! Usually monitored by a supervisor in another state that you'll never meet. If you aren't in upper management, keep your head down and ideas to yourself, they already have their plans in place so save your energy.

    Cons

    Upper level management changes constantly and getting laid off by a newbie that really has no idea what you do is painful. But at the same time, you can then get a job where you feel like you matter.

    Advice to ManagementAdvice

    Lay off the Vital Signs. When the executive on the phone accidently let's it slip that it doesn't matter what you put on the survey - just that you complete it - the cat is out of the bag.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    My experience with this company was mediocore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Pros

    The best asset of this company is the work environment

    Cons

    poor training, high deductibles for employee insurance, compensation is not equal to the work expected

    Advice to ManagementAdvice

    being a fortune 500 company the training program and current technology used can be updated

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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