UnitedHealth Group Reviews
Updated Feb 8, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 310 ratings Employees say it's "OK" |
CEO Rating
Based on 194 ratings
President, CEO, and Director |
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Pros
There is great potential if you find the right areas and departments that will interest you. I think the benefits are great and there is a good work life balance and the ability to take time off from work. The flexibility to work remotely is also an advantage.
Cons
The company has implemented various business practices for improvements. However, they need to make sure they are implemented correctly and effectively.
Pros
Great infrastructure and support all around. Real focus on developing skills and offering management education.
Cons
In such a large organization it's easy to get lost in the shuffle.
Pros
Good Salary Compensation.
Cab Facility.
Direct Interaction with senior management.
Cons
worse Canteen Facility.
Lack of process knowledge in Managers.
Managers do nothing.
They don't know how to resolve a problem an always depends on SME to reslove the same.
Pros
Good Growth Opporunities
Good Knowledge Curve
Cons
Bad Work life Balance
Fair but not Great Compensation
Poor Management Skills
Advice to Senior Management
Planning is something which needs to be worked upon.
Compensation needs to be stream lined with market standards in review with other companies.
Pros
Location, work culture and perks
Cons
doesn't provide much training to enhance your skills in areas other than what you are currently assigned.
Pros
Offered ability to telecommute after working for the company for a long period of time. The fact that I was doing the job at home, and that was really the only good part speaks volumes. Still left.
Flexible schedule.
Good pay and bonus.
Cons
High deductible health plan to minimize company expenditure on health care unless you were VERY sick.. Then again this is understood seeing that they are in the business of profiting on collecting insurance premiums and paying as little as possible.
When employees were surveyed about health benefits and rated them poorly, management was expected to 'sell' employees on the plan.
Inability to actually assist with claims issues and then still held responsible when the consumer is dissatisfied with your service.
Constant addition of ways to drive more productivity out of staff.
I'll miss the bonus, but not the knowledge that it could have been used to pay someone's health care. Tough world we live in!
Advice to Senior Management
Immediate management was never in a position to make any change and really just had to sell the current policies to the staff.
Pros
Good compensation
Cab Facility(Paid)
Every technical employee gets Laptop from 3rd day of joining.
Internet facility for all.
Good brand name in the market.
Good but old projects.
Agile methodology in project development
Work life balance
Work from home facility(if ur manager accepts).
Cons
3 Months notice period.
Worst canteen under the sun.
Work Facilities team.
No problem gets solved here.
NO PARKING SPACE AVAILABLE FOR NEW JOINERS.
Less number of chairs, Seating is a big headache.
Packed cubicles with 6 to 8 in number.
No non-veg in the canteen. Veg food is worst.
No proper process.
Advice to Senior Management
Please take care of facilities, least employees need chairs to sit.
Expand the space ASAP. Management trusts vendors(CTS, Accenture etc) than its own development unit.
Pros
telecommuter, work/life balance, good group of employees to work with.
Cons
benefits are horrible. deductibles are very high; can't afford to be sick.
Advice to Senior Management
keep salary levels consistent w/new hires. new hires making more than those that have been there longer.
Pros
UHG is a very large company and has the opportunity to make a significant contribution to the healthcare challenges in the USA today. The question is whether the company is bold enough and flexible enough to lead the way.
Cons
Because UHG is so large, it is difficult for any one employee to really design a career path. Senior management goes through the process of conducting employee surveys but does not make any fundamental changes based on responses.
Pros
There was a positive energy at UHG, hard workers, they put serious money into their facilities, the most excellent training I have ever received in my seven years of insurance sales experience. They care about the quality and level of customer service that their members receive (from their sales agents). I've heard conflicting stories in the claims department.
Cons
They lacked a personal touch; poor communication skills. Our commission decreased from $70/per sale to $11/per sale. Instead of setting up a meeting to discuss this with their sales force, they printed out a memo and taped it to our computers. They decreased earnings so much that every sales agent (including me) decided to resign and become an independent agent. Although no one was fired, it was impossible to earn a decent living. I heard that after the sales team left, they did away with the captive field sales rep position and are just using contracted agents.
Advice to Senior Management
Communicate to your team. Set obtainable expectations. You do have the best initial training; make sure you follow through as training should be ongoing. You can't learn everything in one month...especially in the ever-changing health insurance industry.



