UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
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UnitedHealth Group Reviews

Updated September 30, 2014
Updated September 30, 2014
2,022 Reviews
2.9
2,022 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
797 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 258 reviews)

  • This company does strive for work/life balance with it's employees (in 139 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 92 reviews)

  • This company also does not offer their employees good health insurance (in 82 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 9 people found this helpful  

    Good company but watch your back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Reston, VA
    Former Employee - Anonymous Employee in Reston, VA

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    United is very supportive of telecommuting which is great. The company pays well and has great benefits. They try to make the culture very inclusive although it's such a big organization, it's a bit difficult and sometimes falls short. They have streamlined many processes that makes things very easy. I think they really are trying to make it a great place to work.

    Cons

    If you don't work in one of the Minnesota HQ offices, you're definitely expendable. People outside of MN get dropped in a the blink of an eye. There's a good chance you'll be more loyal to them then they will be to you. Constant cutting of administrative support seems like a great cost-cutting idea but you end up having upper management spend time doing their own administrative work......that ends up being a much higher priced admin.

    Advice to ManagementAdvice

    There are very talented people outside of Minnesota - use them.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 8 people found this helpful  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Newtown Square, PA
    Former Employee - Anonymous Employee in Newtown Square, PA

    I worked at UnitedHealth Group full-time for more than 3 years

    Pros

    Overtime, vacation time off and flexibilty.

    Cons

    Company values, disorganization and non-professional.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time

    Pros

    Great company to work for,very professional. A large healthcare company. Being part of a larger group is the key to success.

    Cons

    Great company to work for. I have nothing bad to say. They care for their employees, and are very fair when dealing with them.

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  5. 1 person found this helpful  

    Keen focus on quality, speed and overall metrics

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Pros

    opportunities to work from home and general career advancement

    Cons

    Healthcare reform makes it difficult for the company to plan for future state. "Right sizing" exercises are frequent.

  6. 2 people found this helpful  

    OptumRx

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager  in  Irvine, CA
    Current Employee - Finance Manager in Irvine, CA

    I have been working at UnitedHealth Group full-time for less than a year

    Pros

    Pay is fair, a good place to build a long carrer

    Cons

    Old school culture, terrible health benefits for a health care company

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Fantastic place to work with great benefits and room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Process Analyst  in  Eau Claire, WI
    Current Employee - Senior Business Process Analyst in Eau Claire, WI

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    Great benefits, personal growth, professional growth, competitive wages

    Cons

    bonsues are few and far between

    Advice to ManagementAdvice

    Continue to break down the silos between the different lines of business

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Can do better for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager
    Current Employee - IT Project Manager

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    Good pay, able to work from home, training available

    Cons

    Management not worthy of their words. All that is looked at is how much money was made last year when it comes ot raises and promotions. Terrible health benefits

    Advice to ManagementAdvice

    Look at your management and senior vps and see how they handle subordinates and work force.

    No opinion of CEO
  9. 3 people found this helpful  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Flexible work hours; Telecommute available for most positions and if you do get assigned to a good project, you'll gain valuable experience and visibility. Get stuck in to the wrong project or team and you're done !

    Cons

    Build your resume and get out as fast as you can . Top heavy organization. Growth opportunities are few and far between.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    OK place to work, but you'll work a LOT

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Decent benefit compensation and opportunities to advance with the right manager

    Cons

    LIttle time to use paid time off, difficult to move up, must self-navigate the company

  11.  

    NAMM Hillside IL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CM/UM Nurse  in  Hillside, IL
    Former Employee - CM/UM Nurse in Hillside, IL

    I worked at UnitedHealth Group full-time for less than a year

    Pros

    Great co workers and support staff. Smaller office allows for better working relations between departments. Autonomy for nurses is a plus and great way to learn more about the "economics" of healthcare.

    Cons

    I think this place was built on top of an ancient burial ground. Management at the c-suite level has no ideal about the work nurses and their support staffs are doing. Unable to keep quality people due to the attitude of the people in charge of this location. There was always an issue or crisis that kept people from doing their actual job. Poor training and no time allowed to actually correct system deficits or train people well. It just seemed like they preferred to fire someone quickly as a scape goat instead of looking at the root cause of the problem. NAMM has a reputation in the area and most nurses are aware of their many problems, so changing the name because they were bought out doesn't change the issues that plague them. I had really hoped that with the new name United would help stabilize the office, but that doesn't seem to be the case. So that keeps it just spinning their wheels and going no where. I really wanted to help make that office a success and to do good work, but it just isn't possible without a major overhaul of the leadership!

    Advice to ManagementAdvice

    You need to really take a look at your C-Suite employes at the Hillside location. You will not attract the kinds of great people and nurses you need to accomplish you goals. Providers and nurses in Chicago area all know if your issues and how poorly Medical Management Department is ran. Until you allow people to really make some positive changes you will continue to loose large accounts. The software was very poor and claimed based, not at all effective for true quality and case management functions. You really just need to drop manager level and up and start over with experienced,quality, professional nurses that can rebuild this very broken office. I hope you really take my advise because I have wished someone could get the message to you somehow. Some real team building exercises need to be done to make the team strong and cohesive, it would pay for itself in larger accounts and profits.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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