UnitedHealth Group

  www.unitedhealthgroup.com
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UnitedHealth Group Reviews

Updated August 19, 2014
Updated August 19, 2014
1,925 Reviews

2.9
1,925 Reviews
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UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
785 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 231 reviews)

  • This company does strive for work/life balance with it's employees (in 121 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 79 reviews)

  • This company also does not offer their employees good health insurance (in 77 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Life balance

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Descent salary.
    Ability to telework

    Cons

    Because employees are all across the world you are unofficially expected to attend meetings and address emails all times of night.

  2.  

    UHG Not Good for Our Society or Your Mental Health

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Minneapolis, MN
    Former Employee - Vice President in Minneapolis, MN

    Pros

    Big and pays really well

    Cons

    They are part of the problem in healthcare not the solution.

    Advice to ManagementAdvice

    Get rid of the many VP's roaming your halls with no real job. They can't be fired because they know where all the skeletons in the closet.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    A company that only cares about the bottom line, not their employees, nor customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processor  in  Phoenix, AZ
    Current Employee - Claims Processor in Phoenix, AZ

    Pros

    Some of the positions allow you to work from home.

    Cons

    No employee appreciation, micro-managers, expected to work overtime all the time, they hire from outside the company for all upper management positions.

    Advice to ManagementAdvice

    Treat your employees like human beings.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Worst nightmare one could expect as mid-level professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Bangalore (India)
    Current Employee - Software Engineer in Bangalore (India)

    Pros

    Compensation is ok, WFH option is available but restricted to manager's will! Nothing else!!

    Cons

    The employees are treated like slaves to their immediate boss and the offshore management will blindly follow onshore orders them. Still they force employees to do useless work as new approach without detailing it to onshore. The management will come with organizational and process changes frequently regardless its useful or not .Hell lot of politics and you will get sick of that.
    The compensation to the lower level employees are very very less.You don't even know how your performance is measured. No transparency on anything.
    The HR people don't know anything other than recruitment and once you are in they don't even know that you exist.
    No job security. I have seen people disappearing from the office suddenly. If the senior management don't like you , then you are screwed. !!

    Advice to ManagementAdvice

    Please don't exist in the name of UHG when you are not aware of it as UHG or Optum or OGS or GSD!! Treat employees as stakeholders not slaves!! Get some talented top management who could atleast listen and understand process and product! Please mature as level 5 CMMi company

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    There's nothing greater at work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Hyderābād (India)
    Current Employee - Senior Software Engineer in Hyderābād (India)

    Pros

    Work life balance.
    Flexibility
    Good work culture.
    One of the Healthcare biggies. Good for people who wants to grow on the functional side.

    Cons

    Parking. Believe me, so many people left because parking was not provided.
    Variable Pay - Atleast 15% of the CTC will be variable and will be paid yearly. If you resign in the 10 month, then also you wont be getting the variable.
    No onsites for Development projects.
    Dont expect much work. If you really want to grow technically, this is not at all the correct place

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Very stressful atmosphere, no room for any errors at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Eden Prairie, MN
    Current Employee - Administrative Assistant in Eden Prairie, MN

    Pros

    Good pay and PTO. But you must sell your sole to work here.

    Cons

    Benefits especially insurance. Management and leadership is poor. No work life balance. Training is all on you to figure things out. Only type A people should work here.

    Advice to ManagementAdvice

    Start over from scratch with all management

    Doesn't Recommend
    Neutral Outlook
  8. 4 people found this helpful  

    Culture of Fear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I had some excellent colleagues!

    Cons

    Culture of fear. No work/life balance. I worked consistently more than 60 hours per week, with my record hours worked having been more than 80 in one week. Raises are minimal (1-3%) even though profits are sky-high. My director's primary objective was protecting herself/her job and she cowered under the guise of being a Culture Ambassador. I worked for seven years and my first five were okay (due to my talented, collaborative team) until a forced reorg merged my little unit into a large cross-corporate unit, so I switched segments. The segment I joined was horrible and my incompetent, bullying new manager lost four skilled, committed employees in her first few months. Seeing I was her next target after having witnessed her abuse of my teammates, I went to HR because of the documented "non-retaliation" policy. UnitedHealthcare touts a non-retaliation policy but that does NOT PREVENT retaliation. HR is not there for the employees. My happiest day was walking out that door for the last time. And don't worry, there are many good, upstanding companies out there! UnitedHealthcare is known in the industry as The Evil Empire for good reason. They are headquartered in MN but can't sell insurance here, because they are a FOR PROFIT company. For profit and health care do not mix.

    Advice to ManagementAdvice

    Pay heed to the employee satisfaction survey. If there are negative comments about the management of a unit from the majority of employees, do not sweep those comments under the rug. The company loses its dedicated, solid employees and is left with personnel who poison the work environment and negatively impact UnitedHealthcare's reputation.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Run...as fast as you can!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Advisor  in  Greensboro, NC
    Current Employee - Health Advisor in Greensboro, NC

    Pros

    on-site cafeteria, dress down policy, on-site gym, no weekends!

    Cons

    horrible management, overworked, underpaid, LOOOONNNGGG training. Caddy, gossip type of environment. I thought everyone would be too busy on the phones...lol

    Advice to ManagementAdvice

    Re-evaluate your training process! Its long, repetitive, and extremely boring.

    Doesn't Recommend
    Disapproves of CEO
  10. 3 people found this helpful  

    Been here 4 years, Lots of stress and have basically been treated like a number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I honestly can not think of a single reason. There are lots of projects and opportunities to learn the Health Insurance business model

    Cons

    Lots of political stuff going on. Changes in leadership due to this politics, tons of back stabbing and fault finding. Spend more time on this then just solving the problem. It is obvious this all starts from the executive level of IT.

    Advice to ManagementAdvice

    Clean out the top level IT executives and start over.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Top Heavy, Lack of Strategy, Extraordinarily Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Eden Prairie, MN
    Current Employee - Manager in Eden Prairie, MN

    Pros

    Lower and mid-level staff are very smart and hard working. A pleasure to know and work with.

    Cons

    UHG takes corporate politics to a new level. All organizations have some politics, perhaps the bigger ones the most. But UHG excels in back-handed, dishonest politics. Promotions and new responsibilities are totally based upon political affiliations instead of capability or merit. This results in mid-level managers and staff getting re-organized constantly as the senior manager du juor wins turf. The result is that you can never accomplish anything since priorities, teams, and staff are constantly shuffled. Worse, there is no job security since your "boss of the month" often has no political affiliations with you. So smart, accomplished people are dismissed constantly to make room for the new boss' cronies; this across the organization, so there is constant churn - of direction, people, and projects. And the corporate-wide "culture training" mandated for mid- to upper- level management is a joke. While senior management pays tens of millions of dollars to outside consultants to "teach" employees compassion and integrity, they demonstrate neither themselves.

    Advice to ManagementAdvice

    Show some integrity yourself. You created a culture of politics and dishonesty through your "leadership". The only way to change it is for you to change yourself.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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