UnitedHealth Group Reviews

Updated August 28, 2014
Updated August 28, 2014
2,000 Reviews

2.9
2,000 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
791 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 231 reviews)

  • This company does strive for work/life balance with it's employees (in 121 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 79 reviews)

  • This company also does not offer their employees good health insurance (in 77 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Stable Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rework Specialist  in  Greensboro, NC
    Current Employee - Rework Specialist in Greensboro, NC

    I have been working at UnitedHealth Group full-time for more than 8 years

    Pros

    Ability to telecommute, flex schedules, good benefit packages

    Cons

    Quick to put people on performance warnings, difficulty moving from one department to another.

    Advice to ManagementAdvice

    The stringent, computerized metric evaluations neglect to consider the employee as a whole.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Very dis-united company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Plymouth, MN
    Former Employee - Anonymous Employee in Plymouth, MN

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    They have a culture change program that is trying to make the company more united. Attendance at the culture training program has been mandatory for much of leadership.

    Cons

    Very siloed company. Business units work against each other. Doing anything at a unified enterprise level is impossible. While the culture training program is trying to change this, it is completely ineffective. Most leadership will verbally espouse the principles of the culture training, but when it comes to putting it into actions, they simply act as they always have which is to sub-optimize the overall enterprise for the short term benefit of their immediate organizations and their own bonuses.

    Advice to ManagementAdvice

    Take the culture improvement program seriously. Actually model the behavior that you want people to exhibit rather than talk about it and then behave in exactly the opposite manner.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Working at United Health Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Noida (India)
    Current Employee - Software Engineer in Noida (India)

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    The work pressure is lesser as compared to other IT companies with all the in house projects and thus job security

    Cons

    The location of the noida office is too far to even travel by a cab. Apart from that I don't see any drawback.

    Advice to ManagementAdvice

    Please upgrade the salaries of the new joinees and match the improving industry standards.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Rewarding work in a positive environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Support Analyst  in  Minnetonka, MN
    Former Employee - Senior Technical Support Analyst in Minnetonka, MN

    I worked at UnitedHealth Group full-time for more than 3 years

    Pros

    Immediate management was involved and understood what was going on. Resources were available to get your work done. Working hard and producing excellent results was rewarded. Lots of opportunities for career advancement.

    Cons

    The usual bureaucracy and red tape in a large company. Requests for some things took longer than they should have. PTO isn't paid out when you leave the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Employees viewed as expendable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Operations Analyst  in  Lake Oswego, OR
    Current Employee - Business Operations Analyst in Lake Oswego, OR

    I have been working at UnitedHealth Group full-time for more than 10 years

    Pros

    Nation wide company, room for re-location if necessary. Co-workers dedicated to the customers

    Cons

    Company culture views employees and customers as expendable. Upper management and corporate heads disregard experience and high value asset employees in favor of board of director profits.

    Advice to ManagementAdvice

    Loyalty is a two way street. You spend millions training new employees to spend less on salaries and dump experienced employees without the opportunity to advance themselves or transfer to other positions. You keep losing knowledge sets and money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Provider Services Representative  in  Houston, TX
    Current Employee - Provider Services Representative in Houston, TX

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Great pay based on experience, recognition, advancement opportunities.

    Cons

    Focus on non important metrics.

    Advice to ManagementAdvice

    I would focus on more motivation, placing advanced agents in roles to assist with struggling agents, provide more help lines for struggling agents.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Sr Pharmacy Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group part-time for more than a year

    Pros

    PTO, Work life balance, personal growth and professional growth offered in the company, Holidays, and the supply and demand of the business.

    Cons

    Some benefits are great, but then the others that are not include the non negotiable base pay for the position.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    IT Systems Analyst Consultant

    Former Employee - IT Systems Analyst Consultant  in  Basking Ridge, NJ
    Former Employee - IT Systems Analyst Consultant in Basking Ridge, NJ

    I worked at UnitedHealth Group full-time for more than a year

    Pros

    Good co workers and relaxed dress code

    Cons

    Expected to know ins and outs of the company even as a new hire

  10.  

    A job not a place to grow

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pick Packer  in  Provo, UT
    Former Employee - Pick Packer in Provo, UT

    I worked at UnitedHealth Group as a contractor for more than 3 years

    Pros

    Make some money and some cool people work here

    Cons

    Hours go up in the winter and down in the summer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Innovative company focused on the future of healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Manager  in  Minnetonka, MN
    Current Employee - Business Manager in Minnetonka, MN

    I have been working at UnitedHealth Group full-time for more than 10 years

    Pros

    Good work/life balance
    Ability to work from home
    Looking for new and innovative ways to deliver healthcare benefits
    Big focus on technology and the cloud

    Cons

    Frequent organizational changes
    Can be quite political
    Pay is average

    Advice to ManagementAdvice

    Be less political and stop with the constant reorganizations
    Better pay
    Less driven by accountants/finance

    Recommends
    Neutral Outlook
    No opinion of CEO

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