UnitedHealth Group Reviews

Updated September 3, 2015
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2.9
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Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
1,144 Ratings

Pros
  • Ability to work from home (at discretion of manager) (in 270 reviews)

  • work-life balance (as long as you're not in finance) (in 145 reviews)

Cons
  • Work/life balance is laughably nonexistent (in 98 reviews)

  • which is hysterical considering we are a health insurance company (in 89 reviews)

More Pros and Cons

3,215 Employee Reviews

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  1. Big company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You get trained for the position and easy access to mentoring.

    Cons

    Ever changing schedule. Changes twice a year - days and times that you work.


  2. Health Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor Data Entry/Health Advisor in Frederick, MD
    Former Employee - Supervisor Data Entry/Health Advisor in Frederick, MD
    Doesn't Recommend

    I worked at UnitedHealth Group full-time (More than 10 years)

    Pros

    Descent people to work with

    Cons

    Shift-bid hours, stuck in seat on phones all day. Not much ability for advancement. Mandatory overtime. Not a good fit for work/life balance


  3. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Hyderābād (India)
    Former Employee - Data Analyst in Hyderābād (India)
    Recommends
    Positive Outlook

    Pros

    Great team work, managers encourages associates to share their thoughts in improving system performance. Work from home was very good option

    Cons

    I do not see there is need for changing the way the organization is working

    Advice to Management

    Nothing to advice


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A good place if you handle toxic coworkers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Lead in Colorado Springs, CO
    Former Employee - Software Development Lead in Colorado Springs, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    Interesting projects, good people to work with who genuinely want to do the right thing. For some, there's a lot of flexibility in remote working.

    Cons

    Some coworkers are quite toxic, but nothing is done because they "know the system better than anybody". Lots of focus on moving development offshore with little actual coding done onshore. Processes can be overly rigid and it's very hard to get new projects off the ground.

    Advice to Management

    Learn how to balance onshore/offshore resources. Embrace agile if that's actually going to be development life cycle. Get rid of toxic employees, no matter what they know - they're driving away good workers.


  6. UHG

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time

    Pros

    compensation and vacation time are above average. with a large organization, there's a variety of career growth opportunities

    Cons

    Difficult work/life balance and company culture far outweigh the pros


  7. UnitedHealthcare: Another Amazon

    Former Employee - Anonymous Employee in Osseo, MN
    Former Employee - Anonymous Employee in Osseo, MN

    I worked at UnitedHealth Group full-time (More than 8 years)

    Pros

    Tons of bright, capable, experienced employees.

    Cons

    I've personally witnessed eight of these bright, capable, experienced employees bullied out of the company. I also personally experienced threats, abuse, intimidation, and aggressive management practices that led to my resignation. How does UHC keeps its punitive and destructive culture a secret, when it mirrors Amazon's culture in so many ways?


  8. Crossroads

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time

    Pros

    Plenty of opportunities, both within your team and throughout the organization.

    Cons

    Difficult to stay afloat with continuously increasing work volumes and strained work capacities. With large employer it's to be expected that things move slowly.

    Advice to Management

    Check in with us every now and then.


  9. Worst Company But They Don't Want You or the Government To Know

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Authorizations in Honolulu, HI
    Current Employee - Authorizations in Honolulu, HI
    Doesn't Recommend
    Negative Outlook

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Don't have any at this time.

    Cons

    They do not care about the Physicians or the beneficiaries. They do not care about their employees. They want contracts, but can't work out the kinks. If you are a hard worker, there is no reward but more work and no appreciation. But if you are a slacker and don't care if physicians get paid or the beneficiaries are stuck with a bill, they love you. The new VP over us is good, but the VP still standing in a market in the continental U.S. near us is an idiot and people not even in his department do his job for him. Worse Benefits package I've ever seen for a "big" healthcare company. They want robots working for them. This company is not ethical. They talk the big talk, but can't walk it.

    Advice to Management

    Interview current and recent past employees to find the truth of what is actually going on in the trenches.


  10. Helpful (1)

    Leadership Lacks Professionalism

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Provides stability, Rewards Programs, Opportunity To Grow & Work In Different Departments

    Cons

    Leadership is unprofessional which outweighs any positive aspect.

    Advice to Management

    Quit keeping unprofessional leaders just because you view them as smart individuals, but treat employees with lack of respect.


  11. Great Comoany w/ so-so benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time

    Pros

    The atmosphere and management within the company is outstanding. I have been here for 10 years and have never had a manager I didn't love.

    Cons

    The benefits are lacking. Not the best health insurance options and considering its an insurance company you would expect better.

    Advice to Management

    I really don't have anything to add here. I have never had any issues with management. So unless your a manager in a position to help change the benefits options I don't have any advice.



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