UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com

UnitedHealth Group Reviews

Updated December 25, 2014
Updated December 25, 2014
2,170 Reviews
2.9
2,170 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
860 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 270 reviews)

  • Good work life balance if you are in development rather than support projects (in 145 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 98 reviews)

  • This company also does not offer their employees good health insurance (in 89 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Pros

    Medical benefits, hours of operation

    Cons

    Required ot, management is horrible, people are dumb

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Unprofessional work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Supervisor in Elkridge, MD
    Current Employee - Customer Service Supervisor in Elkridge, MD

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    Ability to cultivate existing skills at some points during my employment.

    Cons

    Poor management staff. If management does not personally like you, you can kiss any chance of moving up in the company goodbye. Management does not do a sufficient job communicating new processes or feedback to assist in improving and advancing in your career. Benefits were horrible, especially the healthcare they provided. Little to no work/personal life balance. Constantly berated by superiors.

    Advice to ManagementAdvice

    Compensate your employees appropriately and they will be more motivated to come to work and do a good job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Noida (India)
    Current Employee - Business Analyst in Noida (India)

    I have been working at UnitedHealth Group full-time (less than an year)

    Pros

    Supportive to make you feel good. Trainings for new joiners.

    Cons

    I have not seen yet.

    Advice to ManagementAdvice

    Give performance bonus who deserve.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Provider installation specialists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Great health insurance benefits/ pto

    Cons

    Micromanagment of teams and staff

    Advice to ManagementAdvice

    Work on molding employees into future leadership

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Enjoyed Working Here

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Pros

    Company culture is fun.Seniors and Managers are very helpful.Can learn a lot from here especially in Insurance domain of US. If work on Saturdays, it will be compensated.Competitive nature of Work

    Cons

    Compensation is Low. Politics is on high. No growth

    Recommends
  7.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time

    Pros

    Good tech set-up,work from home available

    Cons

    Didn't feel there was much personal growth potential, confusing benefits (too much mail)

  8.  

    Best way to learn about the health care industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Finance in Minneapolis, MN
    Current Employee - Corporate Finance in Minneapolis, MN

    I have been working at UnitedHealth Group

    Pros

    good time to be in the industry
    good work life balance (outside of a few groups i.e. corporate development, legal)
    Very brilliant minds trying to address the challenging task of making health care more affordable, more accountable, and more accessible

    Cons

    Sometimes it can feel as though there is a culture of fear, especially in certain departments
    Lack of brand name recognition in certain groups (Optum)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Customer Service in Raleigh, NC
    Current Employee - Customer Service in Raleigh, NC

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    Competitive wages, can work from home, chance to learn the health coverage industry, great pto

    Cons

    I can't think of any con's beside the fact that there are no raises for this position, at times they're disorganized

    Advice to ManagementAdvice

    Organization

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Decent pay, easy work. Not really too many positive things I can say about the work or company in general.

    Cons

    It's a call center everything you do is about numbers. How many calls, how long were they? Who really cares if someone doesn't understand their policy benefits or claims, right??

  11.  

    Pleasant experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Underwriter in Lawrenceville, IL
    Former Employee - Senior Underwriter in Lawrenceville, IL

    I worked at UnitedHealth Group full-time (more than 10 years)

    Pros

    Good pay and working conditions.

    Cons

    High productivity demands and excessive auditing.

    Advice to ManagementAdvice

    Talk less about making quality the focus and actually do it.

    Recommends
    Neutral Outlook

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