UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com

UnitedHealth Group Reviews

Updated December 19, 2014
Updated December 19, 2014
2,165 Reviews
2.9
2,165 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
859 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 270 reviews)

  • Good work life balance if you are in development rather than support projects (in 145 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 98 reviews)

  • This company also does not offer their employees good health insurance (in 89 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Well run organization, but sometimes too focused on metrics at the expense of customer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time (more than 10 years)

    Pros

    Work from home, opportunity for advancement, diverse work force

    Cons

    Sometimes "metrics" get in the way of the customer experience

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Director in Hartford, CT
    Current Employee - IT Director in Hartford, CT

    I have been working at UnitedHealth Group full-time (more than 10 years)

    Pros

    In an amazing, dynamic business/industry

    Cons

    Extremely big company, hard to navigate

    Recommends
    Positive Outlook
  3.  

    Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Advocate in Overland Park, KS
    Current Employee - Customer Advocate in Overland Park, KS

    I have been working at UnitedHealth Group

    Pros

    Large Company; Decent Benefits; Time and a half

    Cons

    Hard to get time off; mandatory overtime

    Advice to ManagementAdvice

    More consideration to employees

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    I thought I would retire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time (more than 10 years)

    Pros

    strong leadership
    free parking
    satisfactory benefit package

    Cons

    Everything is about the bottom dollar and sometimes the customers do not get the right kind of service because of cuts.

    Advice to ManagementAdvice

    The corporate values apply to everyone. You want transparency but you keep secrets that effect people's lives. If you let a department know you are closing, the employee have time to post out and prepare if they are going to be unemployed. Integrity- Doing the right thing. You did not do the right thing be me our the people I work with.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Customer service specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Henderson, NV
    Former Employee - Customer Service Specialist in Henderson, NV

    I worked at UnitedHealth Group full-time (more than 3 years)

    Pros

    A great place to learn the basics of the medical field.

    Cons

    Middle and upper management. The pay is no great either.

    Advice to ManagementAdvice

    Listen to your employees because they are on the front lines.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Pros

    PTO and time off great, work life balance

    Cons

    Red tape and low salary

    Recommends
    Neutral Outlook
  8. 3 people found this helpful  

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Richardson, TX
    Current Employee - Customer Service Representative in Richardson, TX

    I have been working at UnitedHealth Group full-time (more than an year)

    Pros

    It is a secure job

    Cons

    there's isnt much room for advancement and the pay and health insurance is the worst

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Hired short-term for annual project as per diem NP.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group as a contractor (less than an year)

    Pros

    Although I didn't qualify for benefits with per-diem status, I hear that they are great. Good 401K plan, etc. Got to meet some really great staff members who were very accommodating. Good pay.

    Cons

    The sign up process is extremely in depth and seemed a bit over the top at times. Sometimes feel as if I am lost in the shuffle of a massive global company.

    Recommends
    Positive Outlook
  10.  

    well organized but cold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Minneapolis, MN
    Current Employee - Inside Sales in Minneapolis, MN

    I have been working at UnitedHealth Group full-time (less than an year)

    Pros

    very spacious working environment, great food service, cafeteria, well-established self-service system online, you can find all the information you need by getting on company websites.

    Cons

    1.meals at food service are relative expensive 2. block more websites than necessary

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Good environment. Good to employees. Professional company.

    Cons

    Team members are too spread out across country and world. No face to face conversations
    Not enough training

    Recommends
    No opinion of CEO

UnitedHealth Group Photos

Work at UnitedHealth Group? Share Your Experiences

UnitedHealth Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.