UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com

UnitedHealth Group Reviews

Updated October 18, 2014
Updated October 18, 2014
2,048 Reviews
2.9
2,048 Reviews
Rating Trends

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Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
807 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 260 reviews)

  • This company does strive for work/life balance with it's employees (in 141 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 94 reviews)

  • This company also does not offer their employees good health insurance (in 83 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Pros

    Good company but benefits is not good compared to other healthcare companies. Flexibility is there.

    Cons

    leadership does not care about employees. No promotions at all. Need to work for 10 years before you can move up!

  2. 2 people found this helpful  

    No appreciation

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Many opportunities to expand career.

    Cons

    Favoritism is more important than anything when coming to pay and promotions.

    Advice to ManagementAdvice

    Show more appreciation for your employees.

  3.  

    This company is a disaster.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Manager in Albuquerque, NM
    Former Employee - Contract Manager in Albuquerque, NM

    I worked at UnitedHealth Group full-time (more than 3 years)

    Pros

    My colleagues were the best part about working at UHC.

    Cons

    Management is incredibly disconnected. Leadership lives in Colorado and has no idea what is going on in New Mexico. This company is so huge and has many parts, no one knows how it all works together, which makes it very hard to work efficiently in Network Management. While there may be some people in management who know how to connect all the working parts. They are so understaffed that there is never enough time to learn anything. It's go go go. You can never stop and become familiar with anything. Even the on ramp process is rushed and then you are expected to know how to do your job because you "learned it all" via their online classes.

    If you are Network Manager, you will get paid hourly. Which is a pain to deal with and at this point in one's career its unheard of. The Pro to this is that you can make overtime but you are killing yourself.
    If you are Senior Network Manager, you will get paid salary.

    Because of the size of the company and their lack of budgeting, there are always lay-offs.

    Advice to ManagementAdvice

    Spend more time with your employees and listen to them, really listen.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Sweatshop -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front Pharmacy Clerk/Dialer in San Diego, CA
    Former Employee - Front Pharmacy Clerk/Dialer in San Diego, CA

    I worked at UnitedHealth Group full-time (more than an year)

    Pros

    Can work an abnundance of overtime

    Cons

    Constant monitoring, not treated as an adult, poor management. No support for personnel. Large trurnoff losing talented personnel.

    Advice to ManagementAdvice

    San Diego is a small town and reputation supercedes you . Eventually word gets out and no one will want to work for you.

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    Lateral pay for promoted positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at UnitedHealth Group full-time

    Pros

    Opportunity to be cross trained in other areas

    Cons

    No pay increases when promoted to different departments. Upper management is not very professional or consistent.

    Advice to ManagementAdvice

    Maintain professionalism.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Can do better for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager
    Current Employee - IT Project Manager

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    Good pay, able to work from home, training available

    Cons

    Management not worthy of their words. All that is looked at is how much money was made last year when it comes ot raises and promotions. Terrible health benefits

    Advice to ManagementAdvice

    Look at your management and senior vps and see how they handle subordinates and work force.

    No opinion of CEO
  8. 4 people found this helpful  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at UnitedHealth Group full-time (more than an year)

    Pros

    Flexible work hours; Telecommute available for most positions and if you do get assigned to a good project, you'll gain valuable experience and visibility. Get stuck in to the wrong project or team and you're done !

    Cons

    Build your resume and get out as fast as you can . Top heavy organization. Growth opportunities are few and far between.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 7 people found this helpful  

    Employees viewed as expendable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Operations Analyst in Lake Oswego, OR
    Current Employee - Business Operations Analyst in Lake Oswego, OR

    I have been working at UnitedHealth Group full-time (more than 10 years)

    Pros

    Nation wide company, room for re-location if necessary. Co-workers dedicated to the customers

    Cons

    Company culture views employees and customers as expendable. Upper management and corporate heads disregard experience and high value asset employees in favor of board of director profits.

    Advice to ManagementAdvice

    Loyalty is a two way street. You spend millions training new employees to spend less on salaries and dump experienced employees without the opportunity to advance themselves or transfer to other positions. You keep losing knowledge sets and money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Good work environment in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager in Minneapolis, MN
    Current Employee - IT Project Manager in Minneapolis, MN

    I have been working at UnitedHealth Group full-time (more than 8 years)

    Pros

    Can work from home whenever I want. Get to work on interesting projects. Leadership trusts their employees and takes direction from them.

    Cons

    To get a large salary increase you have to leave then come back. The longer you work there the less competitive your pay is.

    Advice to ManagementAdvice

    Reward people for staying, not for leaving and coming back.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Prepare to Sacrifice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Hartford, CT
    Current Employee - Director in Hartford, CT

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    The company has a good executive team, but the middle management is too focused on their own agenda. Collaboration across departments could be better, and given the company has a war chest of cash they could do considerably more on internal development and enhancements. Compensation is good, but heavily weighted to pay for performance. Don't expect significant salary increases.

    Cons

    Work life balance is the biggest gap with long hours, and being on call expected rather than the exception. There is a good amount of micro management, even at the VP levels.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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