UnitedHealth Group Reviews

Updated April 24, 2015
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Employee Reviews

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  1. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wellness Coordinator in Tallahassee, FL
    Current Employee - Wellness Coordinator in Tallahassee, FL

    I have been working at UnitedHealth Group (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very competitive salary, stock options, spot bonus for work over and above, 4.5% matching 401K,. I was a telecommuter ; provided all office needs. Forward thinking company

    Cons

    Unless you reside in Minnesota Little chance for advancement. Different business sectors work in silohs verry little collaboration between sectors. As exempt employee you are at will employee

    Advice to Management

    Coordinate communication between sectors in regions for beeter marketing f all programs and products

  2. Helpful (2)

    Multiple roles in finance for Optum, division of United Health Group. Good company, good benefits, wild ride.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are ok - competitive salary, decent PTO, culture is young and refreshing, high performance focused

    Cons

    Health insurance is terrible. Often times employer doesn't care about personal needs. Poor training / development

    Advice to Management

    Focus on the customer and growth not always focused on cutting costs. Build a strong team dedicated to the future.

  3. Helpful (3)

    Neutral at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Diego, CA
    Former Employee - Customer Service Representative in San Diego, CA

    I worked at UnitedHealth Group

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice facility. That's about all I can say.

    Cons

    Didn't feel like there was any opportunity for growth what-so-ever. Before being hired, they established a bond with the "starters" and anyone else hired after that was basically excluded.

    Advice to Management

    Working environments should be a team

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  5. Helpful (3)

    Great organization however management needs a major overhaul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Communications Manager in New York, NY
    Former Employee - Marketing Communications Manager in New York, NY

    I worked at UnitedHealth Group full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They are very community-centric and offer a wonderful opportunity to grow and lead. The company has a very flexible work structure and you can work independently to achieve company goals and objectives.

    Cons

    Management needs a major overhaul. The organization does not provide adequate employee training and experiences. The systems are products are very much mis-aligned and you may not even know the person sitting across from you.

    Advice to Management

    Provide a growth plan for employees and better teamwork and collaboration, ownership responsibilities over project leads and a holistic work environment.

  6. Inspiring and supportive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very supporting and encouraging environment!

    Cons

    I personally cannot think of any cons to working here. It was a great telecommute environment.

  7. They really take care of their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits
    Headquarters in MN is very impressive
    People stay at the company for a long time

    Cons

    Be prepared to work a lot
    Long hours

    Advice to Management

    Make sure your support team is being taken care of, too

  8. What you make of it. (Optum)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    28 days PTO, ESSP, 401K, exposure to an interesting variety of work (If you pursue it), career development opportunities, day-to-day autonomy, resources that come with working for a huge organization, stability, valuable experience.

    Cons

    compensation, some of the people, resource management, employee retention, promotions based on tenure not merit, Limited fast growth opportunities.

    Advice to Management

    Focus more on employees.

    Enable faster movement within the organization to align employee goals with roles.

    Raise pay to improve employee quality and retention.

    Promotions should be based on merit not tenure.

  9. Helpful (1)

    claims processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    nice office, and some nice coworkers

    Cons

    poor training support, unforgiving with errors, again with no support.

    Advice to Management

    loosen up and be more supportive.

  10. Helpful (4)

    Today, my review on the company--NOT GOOD. Until summer of 2014, my review on the company-- VERY GOOD.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Los Angeles, CA
    Current Employee - Project Manager in Los Angeles, CA

    I have been working at UnitedHealth Group full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Multibillion dollar company that has much opportunity within.

    Cons

    Budget cuts one after another, whether it's depot's budget cut or FTE cut.

  11. Helpful (4)

    Compensation below market - no medical benefits in retirement - no retirement plan at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at UnitedHealth Group full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Well positioned company - vigorous horizontal and vertical expansion, total corporate stability

    Cons

    No work life balance. Corporate culture talked up but not practiced - loads of OT with ethical lines blurred and others sacrificed in the process to get to the finish line. Corporate results impress Wall Street yet bonuses are barely funded to targets and 25-40 per cent of staff are "skipped" (no bonus) by mandate to fund others. Raises (if you are fortunate to get one) are funded at 1.5% and most senior leaders won't get them regardless of where they fall in ranges. Stock awards have reduced greatly. Dwarfed by other market segments like pharma with highly factored awards for less effort. NO MEDICAL or any other retirement benefit other than a 401k match of what the employee contributes and current medical is high deductible OOP. External peers are amused at the demands on personal time for relatively low comp level.

    Advice to Management

    Completely renovate comp structure to reflect competitive rewards in related segments like pharma where peers receive full target in multiples of performance and overall success. How can you knock results out of the park and not share any of it at review time? It is well known that the only way to dramatically alter comp is to leave the company and come back, unless you are connected. Provide MEDICAL insurance to retirees - it is laughable that new advertising proclaims "healthy is here" when employees cannot retire without picking up a part-time job for insurance coverage.

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