UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com

UnitedHealth Group Reviews

Updated December 25, 2014
Updated December 25, 2014
2,172 Reviews
2.9
2,172 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
861 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 270 reviews)

  • Good work life balance if you are in development rather than support projects (in 145 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 98 reviews)

  • This company also does not offer their employees good health insurance (in 89 reviews)

More Highlights

Employee Reviews

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  1. 4 people found this helpful  

    Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - RN Case Manager in Norcross, GA
    Former Employee - RN Case Manager in Norcross, GA

    I worked at UnitedHealth Group full-time (more than 5 years)

    Pros

    Great supervisors who were interested in your well being. Great working environment along with working with a great group of office and clinical staff. Good benefits.

    Cons

    Job is not stable-was laid off three times in 5 years. Average salary with small annual increases. Heavy work load with high productivity requirements.

    Advice to ManagementAdvice

    Listen to suggestions made by staff. Re-evaluate high call limits based on the needs of the consumers.

    No opinion of CEO
  2. 2 people found this helpful  

    Good IT Mgmt selectively invested in employee, Poor Benefits & Compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior IT Business Analyst in Irvine, CA
    Former Employee - Senior IT Business Analyst in Irvine, CA

    I worked at UnitedHealth Group full-time (more than 3 years)

    Pros

    If you're on the "good" list, IT management supports you well and is more invested in your growth. Generally they're very good about work-life balance, certainly more than on the business side which is more busy during "peak" season (forcing you to work during holidays). Many managers are highly supportive of the individual as a whole.

    Cons

    Benefits package and compensation are overall not competitive and are worse if you try to move internally. The poor internal compensation creates environment of discouragement, driving employees to leave the company. Training time is tough to obtain because schedules are project-based. Corporate structure is too rigid.

    Advice to ManagementAdvice

    Fight more for your employees to promote company loyalty and keep company knowledge within the company. Fight the "corporate policies" not because they're poor policies, which they are, but because the good/great employee deserves better.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Former Employee, Prior Auth Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prior Auth Tech in Overland Park, KS
    Current Employee - Prior Auth Tech in Overland Park, KS

    I have been working at UnitedHealth Group full-time (more than an year)

    Pros

    Steady work...overtime available if needed.

    Cons

    mandatory overtime draining. Metrics driven environment can be annoying. Felt like High school sometimes.

    Advice to ManagementAdvice

    Overworking employees with mandatory overtime will cause them to leave.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in Minnetonka, MN
    Current Employee - Associate Director in Minnetonka, MN

    I have been working at UnitedHealth Group full-time (more than 10 years)

    Pros

    Flexible work schedule, unlimited career opportunities, competitive pay, positive focus on culture, company is growing leaps and bounds and is the market leader.

    Cons

    Fast paced, demanding, workforce reductions in times of gowth and prosperity, poor health insurance benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Good place to work, Pay increases and bonuses were small, benefits were terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Albuquerque, NM
    Former Employee - Senior Financial Analyst in Albuquerque, NM

    I worked at UnitedHealth Group full-time (more than 3 years)

    Pros

    Work load and hours were good. Good like work balance. Management was fair and reasonable.

    Cons

    Starting pay was good but annual raises and bonuses were very small, not enough to offset the increases in medical benefit increases.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Very Flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Minnetonka, MN
    Current Employee - Senior Business Analyst in Minnetonka, MN

    I have been working at UnitedHealth Group full-time (less than an year)

    Pros

    Management in Talent Acquisition is very flexible, they allow me to work from home as needed to accommodate my long commute and times of bad weather.
    There are many opportunities within the company to move around into other areas of the business.

    Cons

    I work off hours quite a bit just to keep up with all of the work that needs to be done. It is difficult to take a day off of work because there is too much work to do and not enough resources.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    great place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Relations
    Former Employee - Provider Relations

    I worked at UnitedHealth Group full-time

    Pros

    leadership, employees, policies were all wonderful

    Cons

    none that i can think of

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Overall a good company for a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Cypress, CA
    Current Employee - Senior Consultant in Cypress, CA

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    Telecommuting, vacation time, relaxed environment

    Cons

    Legacy systems, bureaucracy, managers vs workers culture, no creativity, monotonous projects

    Advice to ManagementAdvice

    Make the change process faster, hire creative out of the box thinking people and reward workers the same way managers are rewarded.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    United Healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Case Manager in Overland Park, KS
    Current Employee - RN Case Manager in Overland Park, KS

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    The best things about working here is the team atmosphere. I worke with very talented, intelligent, and nice people. Pay is good as well.

    Cons

    For being an insurance company you'd think they would offer great benefits. Not so much, the benefits are just ok.

    Advice to ManagementAdvice

    Keep up the good work. Don't forget who we are serving and how important their needs are. Also, thanks for being responsive to solid improvement ideas from the rank and file.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time

    Pros

    Good work environment and culture.

    Cons

    Sometimes there is not much to learn.

    Recommends
    Positive Outlook
    Approves of CEO

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