UnitedHealth Group

  www.unitedhealthgroup.com
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UnitedHealth Group Reviews

Updated August 18, 2014
Updated August 18, 2014
1,925 Reviews

2.9
1,925 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
785 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 231 reviews)

  • This company does strive for work/life balance with it's employees (in 121 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 79 reviews)

  • This company also does not offer their employees good health insurance (in 77 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    UnitedHealth Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advocate  in  Tucson, AZ
    Current Employee - Customer Service Advocate in Tucson, AZ

    Pros

    UnitedHealth Group is a great place to work. Management really cares about helping it's employees to succeed and excel. The benefits are great, training is constant,

    Cons

    Policies and procedures change sometimes on a daily basis.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Case Manger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephonic Case Manager  in  Sugarland, MD
    Current Employee - Telephonic Case Manager in Sugarland, MD

    Pros

    Work from home. Nice preceptor. Company issued laptop and company installed internet in my home before I started the job.

    Cons

    Awful medical benefits. VERY HIGH deductibles before the insure pays anything. Training is not totally focused on the work you will be doing. Lower pay than the competitors that I've worked for. I had to wait over a month after being hired before I could start working.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Top down management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Brentwood, TN
    Current Employee - Anonymous Employee in Brentwood, TN

    Pros

    This is a huge company, therefore there are many positions opening up all the time if one is interested in climbing a corporate ladder. Many positions are work-at-home which is an enormous benefit.

    Cons

    This is a huge company, and more and more things are being dictated and controlled by some faceless entities in another state. Local control, and even local input are a thing of the past. The emphasis appears to be on this quarter's bottom line. The stock holders report looks great, yet the company is miserly in handing out even minimal pay increases to very deserving employees. They constantly tout "our culture" yet the C-suite neither knows nor cares that the rest of us live in a culture that becomes more toxic every day.

    Advice to ManagementAdvice

    Listen to the people who actually do the work, not just the yes-sayers and the climbers. All most people want is respect, fairness, and a decent salary. Just because your corporate team believes they know all there is to know, does not mean it's true. Treating people with disrespect is eroding foundation of the company. Take care of your people and they will return the favor by taking care of the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    This is the BEST company to work for! Great people, wonderful benefits, and insurance starts right away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Recovery Analyst  in  Franklin, TN
    Current Employee - Senior Recovery Analyst in Franklin, TN

    Pros

    Benefits start right away, ample PTO time which also starts upon hire, discount for employee's, opportunity to grow, and the company includes all levels of employee's to let everyone know what is going on within the company. The pay is also excellent! Discounts include cell phone, travel, auto insurance, college, rental car, and many others. I have seen first hand at the opportunity to grow within the company in my short time there. The technology used within the company is top notch.

    Cons

    A lot of changes, but with that said all companies change. Most of the time it is best for the company and helps the company to grow.

    Advice to ManagementAdvice

    The management I deal with are great!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Pros & Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    As an employee you will be well paid but you must expect to work hard. Co-workers seem to build a supportive community.

    Cons

    There is no work-life balance. Plan on showing up early and staying late. Managers will lead by example of working until all hours of the night. Also, Sr. Management constantly reminds employees that if the company doesn't make their numbers on Wall St. , that layoffs will be necessary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    I enjoyed their products and field support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Broker  in  Saint Louis, MO
    Former Employee - Insurance Broker in Saint Louis, MO

    Pros

    Great products and established name in the community.

    Cons

    Not enough leads provided to generate livable income.

    Recommends
  8.  

    Potential, but short term outlook shadows long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Account Manager  in  Elkridge, MD
    Current Employee - Network Account Manager in Elkridge, MD

    Pros

    Lots of ways to show your talents to management, promotions occur

    Cons

    Lots of work, fit for the future is essentially trying to do more with less, computer systems are very out of date

    Advice to ManagementAdvice

    Remove middle management, work from the bottom up. This company relies on the bottom to make it work, the top needs to simply guide those.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Working for optum

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Atlanta, GA
    Current Employee - Director in Atlanta, GA

    Pros

    People, supervisor leadership, ability to move within org

    Cons

    Sr leadership, failure to recognize inconsistencies with stated values and actual culture of senior optum leaders

    Advice to ManagementAdvice

    Live by stated values

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Fast Paced company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Plenty of challenges and opportunities in this fast paced company. Company is working to unify its culture. People are great to work with and many standards/processes are well defined.

    Cons

    Many changes in healthcare due to government regulations. This sometime causes long hours and changing deadlines.

    Advice to ManagementAdvice

    Continue to lead in Healthcare Innovation. Continue to work on unifying the culture.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Roll with it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There is plenty of opportunity to pursue.
    Flexible hours and work locations.
    The pay and benefits is fair, and can be good if you deliver; but its still up to you to play-the-game to get the most for your work.

    Cons

    If you have specific career goals, formed without consideration and an accurate view of the organization and opportunities, you will be frustrated. There are cliques (and their corresponding realms of control) that are virtually impenetrable. This is a HUGE, highly political organization. There is a great deal of movement in terms of people, organizational structure, and responsibility; this is a source of much of the "Pros" opportunity I mentioned above. On the flip side there are other opportunities that could be yours to be the next to fail at.

    Advice to ManagementAdvice

    Yes, you are doing a great job at trying to change and drive toward a well defined, healthy corporate culture; but recognize and cull those leaders who put too much value in the "relationships" corporate value. Specifically those who only value and foster relationships with those who would protect others within their clique.

    Recommends
    Positive Outlook
    Approves of CEO

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