UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com

UnitedHealth Group Reviews

Updated December 16, 2014
Updated December 16, 2014
2,162 Reviews
2.9
2,162 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
858 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 270 reviews)

  • Good work life balance if you are in development rather than support projects (in 145 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 98 reviews)

  • This company also does not offer their employees good health insurance (in 89 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    Great intentions, Poor Execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Phoenix, AZ
    Current Employee - Senior Project Manager in Phoenix, AZ

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    Ability to work from home, flexible hours. You are surrounded by highly intelligent people working at break-neck speeds.

    Cons

    I've been "reorged" to 5 different teams within the past 2 years. I can't help but feel like the leadership is in a perpetual loop of changing something without thinking about the implications and then having to change it again because it wasn't thought through.

    Advice to ManagementAdvice

    Tactical and strategic decisions go hand-in-hand. Think about both long and short term impacts before you act.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Good place to work, Pay increases and bonuses were small, benefits were terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Albuquerque, NM
    Former Employee - Senior Financial Analyst in Albuquerque, NM

    I worked at UnitedHealth Group full-time (more than 3 years)

    Pros

    Work load and hours were good. Good like work balance. Management was fair and reasonable.

    Cons

    Starting pay was good but annual raises and bonuses were very small, not enough to offset the increases in medical benefit increases.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good IT Mgmt selectively invested in employee, Poor Benefits & Compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior IT Business Analyst in Irvine, CA
    Former Employee - Senior IT Business Analyst in Irvine, CA

    I worked at UnitedHealth Group full-time (more than 3 years)

    Pros

    If you're on the "good" list, IT management supports you well and is more invested in your growth. Generally they're very good about work-life balance, certainly more than on the business side which is more busy during "peak" season (forcing you to work during holidays). Many managers are highly supportive of the individual as a whole.

    Cons

    Benefits package and compensation are overall not competitive and are worse if you try to move internally. The poor internal compensation creates environment of discouragement, driving employees to leave the company. Training time is tough to obtain because schedules are project-based. Corporate structure is too rigid.

    Advice to ManagementAdvice

    Fight more for your employees to promote company loyalty and keep company knowledge within the company. Fight the "corporate policies" not because they're poor policies, which they are, but because the good/great employee deserves better.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Very Flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Minnetonka, MN
    Current Employee - Senior Business Analyst in Minnetonka, MN

    I have been working at UnitedHealth Group full-time (less than an year)

    Pros

    Management in Talent Acquisition is very flexible, they allow me to work from home as needed to accommodate my long commute and times of bad weather.
    There are many opportunities within the company to move around into other areas of the business.

    Cons

    I work off hours quite a bit just to keep up with all of the work that needs to be done. It is difficult to take a day off of work because there is too much work to do and not enough resources.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Awesome job as a credit resolution account analyst!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resolution Recovery Analyst Senior in Houston, TX
    Former Employee - Resolution Recovery Analyst Senior in Houston, TX

    I worked at UnitedHealth Group full-time (more than an year)

    Pros

    Very cool job where you just go into your assigned hospitals, identify the accounts that have the largest overpayments, and work the math problems and do the paperwork to turn in so that the appropriate party gets their money refunded. Pay was decent, coworkers were fantastic and benefits were good. You must be a people person and know how to build and maintain good working relationships with the hospitals at which you contract.

    Cons

    Once in a while, you'll have a "team-member" who may try to steal accounts to work out of your assigned account queue. You just have to watch for this and report it to management to keep things fair, otherwise, you're letting your coworker pretty much steal money that would be yours. The only other cons were the layoffs we had in 2009 and 2010.

    Recommends
    No opinion of CEO
  7. 1 person found this helpful  

    XLHealth corp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intake Coordinator in Baltimore, MD
    Current Employee - Intake Coordinator in Baltimore, MD

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    competitive pay, co workers, job satisfaction

    Cons

    Xlhealth was a great company until United Health group came on board with their corporate mentality and financial fitness program. I think overall UHG is a good company with room for advancemnt but management in place does not care about their employees

    No opinion of CEO
  8.  

    Overall, a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director in Eden Prairie, MN
    Former Employee - Senior Director in Eden Prairie, MN

    I worked at UnitedHealth Group full-time (more than 8 years)

    Pros

    Opportunity to work on solving significant problems.
    Great vacation time,
    Good work life flexibility (generally)
    Reasonable expectations of hours
    Culture moving in a positive direction

    Cons

    Quality of leadership varies, I was lucky in that I worked for good human beings.
    Lack of transparency into rewards (raises, bonuses, options)

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Overall a good company for a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Cypress, CA
    Current Employee - Senior Consultant in Cypress, CA

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    Telecommuting, vacation time, relaxed environment

    Cons

    Legacy systems, bureaucracy, managers vs workers culture, no creativity, monotonous projects

    Advice to ManagementAdvice

    Make the change process faster, hire creative out of the box thinking people and reward workers the same way managers are rewarded.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Senior Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at UnitedHealth Group full-time (more than 3 years)

    Pros

    The people I worked with were wonderful and were like family. The site promoted employee engagement and the salary was very fair.

    Cons

    Too many stringent corporate policies which stifled creativity and innovation. Micro-management takes the joy out of doing one's job.

    Advice to ManagementAdvice

    Stop micro-managing and allow the various sites to do what they do best. They don't have to be clones of each other.

    Recommends
    Approves of CEO
  11.  

    Application Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    3 Interviews
    1st interview with HR, 2nd interview with Hiring Manager, and 3rd interview with technical team.

    Cons

    It is really big company. Outside town hall, you will never encounter or see any upper management.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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