UnitedHealth Group

www.unitedhealthgroup.com

UnitedHealth Group Reviews

Updated January 31, 2015
Updated January 31, 2015
2,264 Reviews
2.9
2,264 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
895 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 270 reviews)

  • Good work life balance if you are in development rather than support projects (in 145 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 98 reviews)

  • This company also does not offer their employees good health insurance (in 89 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Constantly busy- no down time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Coworkers are great- very supportive.

    Cons

    Too many fire drills. Way to much emphasis on cost cutting/cost containment. No investment at all in employees. Terrible benefits. Senior leadership is based on cronyism. Too many bad apples making poor decisions.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 7 people found this helpful  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Customer Service in Raleigh, NC
    Current Employee - Customer Service in Raleigh, NC

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    Competitive wages, can work from home, chance to learn the health coverage industry, great pto

    Cons

    I can't think of any con's beside the fact that there are no raises for this position, at times they're disorganized

    Advice to ManagementAdvice

    Organization

    Recommends
    Positive Outlook
    Approves of CEO
  3. 32 people found this helpful  

    Unhealthy internal culture. Good benefits package. Average salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management and Clinical/Professional in Houston, TX
    Former Employee - Management and Clinical/Professional in Houston, TX

    I worked at UnitedHealth Group full-time (more than 8 years)

    Pros

    Good stock and 401k.
    Good vacation time and accrual for longevity of employ.
    Allows for promotion into other insurance companies that offer career promise.

    Cons

    Extremely unhealthy internal culture upheld by lower/middle management.
    Promotions are strictly political, not merit driven, at lower/middle levels.
    Many departments highly understaffed at service / entry levels.
    Raises are not competitive.

    Advice to ManagementAdvice

    Turn-over rates in departments often suggest poor management. Clean house.
    Multiple choice PC training tool does not equate effective manager/supervisor training.
    Appropriate staffing and good managers will likely improve culture and reduce turn-over.

    Doesn't Recommend
    Negative Outlook
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  5. 5 people found this helpful  

    I thought I would retire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time (more than 10 years)

    Pros

    strong leadership
    free parking
    satisfactory benefit package

    Cons

    Everything is about the bottom dollar and sometimes the customers do not get the right kind of service because of cuts.

    Advice to ManagementAdvice

    The corporate values apply to everyone. You want transparency but you keep secrets that effect people's lives. If you let a department know you are closing, the employee have time to post out and prepare if they are going to be unemployed. Integrity- Doing the right thing. You did not do the right thing be me our the people I work with.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Underwater culture fishy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Organizational purpose, benefits, nice building....... Large organization

    Cons

    Talent management
    Lack of leadership

    Advice to ManagementAdvice

    Nothing wrong with flexiable work environment

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    This company is awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Minneapolis, MN
    Current Employee - Senior Business Analyst in Minneapolis, MN

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    they have awesome benefits and compensation

    Cons

    work hours were too long and it didn't have good work/life balance

    Advice to ManagementAdvice

    Better leadership skills when on boarding new employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in New Orleans, LA
    Current Employee - Registered Nurse in New Orleans, LA

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    Focus on innovation
    Work/life balance
    Flexible schedule and telecommuting opportunities
    Compensation

    Cons

    local leadership
    Very minimal employee healthcare benefit options

    Advice to ManagementAdvice

    Drill down to get opinions of employees on a local level; do not rely only on regional feedback. There are too many "streams and layers".

    Recommends
    Positive Outlook
  9. 2 people found this helpful  

    Ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Decent pay, easy work. Not really too many positive things I can say about the work or company in general.

    Cons

    It's a call center everything you do is about numbers. How many calls, how long were they? Who really cares if someone doesn't understand their policy benefits or claims, right??

  10.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Wonderful company to work with!

    Cons

    Very horrible communication between departments.

    Recommends
    Positive Outlook
  11. 2 people found this helpful  

    Hired short-term for annual project as per diem NP.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group as a contractor (less than a year)

    Pros

    Although I didn't qualify for benefits with per-diem status, I hear that they are great. Good 401K plan, etc. Got to meet some really great staff members who were very accommodating. Good pay.

    Cons

    The sign up process is extremely in depth and seemed a bit over the top at times. Sometimes feel as if I am lost in the shuffle of a massive global company.

    Recommends
    Positive Outlook

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